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Valley Hope of O’Neill

1421 North 10th Street Oneill, NE 68763
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8
Top 10 Rehab In Nebraska
1
Top 10 Rehab In Oneill
Valley Hope of O'Neill
8
Top 10 Rehab In Nebraska
1
Top 10 Rehab In Oneill

About Valley Hope of O’Neill

This facility is tucked in a pristine neighborhood in rural, north central Nebraska. The surrounding trees create a sense of reconnecting with nature. This fosters calm and reflection during recovery. The food is top-tier and the amenities are top rated. This includes spacious semi-private rooms with large beds, elegantly furnished living rooms and an entertainment lounge with billiards and table tennis.

Unsurprisingly they prioritize quality and individualized care. You only need to see the beautiful testimonies from past patients to understand how outstanding their quality of care truly is. Their Joint Commission accreditation is a further validation of that. Their multidisciplinary care professionals are highly skilled and committed to your recovery journey. This includes addiction counselors, physicians and psychiatrists. Others are nurses, case managers and even chaplains. The reason is that their recovery approach includes spiritual care as a core component of “whole person” treatment. Whole person treatment addresses the physical, psychological and spiritual aspects of addiction.

Medical detox takes place at their highly structured and therapeutic inpatient care units. Detox involves assessment, stabilization and 24/7 monitoring by highly skilled physicians. These experts may administer medicine if necessary to ensure a comfortable and safe detox. Detox only weans off addiction related toxins from your body and prepares you for the main therapy.

You’ll ideally continue with their inpatient treatment following detox. This program helps you focus on healing, build self-worth and develop the life skills necessary for lasting recovery. It involves intensive therapy with round the clock support by their recovery team.

Their recovery approach blends the 12-step philosophy with proven therapy techniques like cognitive behaviroral therapy delivered in group, individual sessions and family sessions. You’ll participate in over 40 hours of therapy weekly. This of course includes pastoral sessions.

Most of the sessions focus on developing/strengthening your coping skills, relapse prevention and building healthy relationships. Addiction education is provided to help you better understand the nature of substance use including its consequences and recovery pathways.

Their evidence based approach also incorporates medication assisted treatment. This technique uses FDA approved medicine and counseling to address opioid or alcohol addiction. Medicines like buprenorphine are used to manage withdrawal symptoms. This enables you to understand therapy.

Other recovery activities encompass outdoor and indoor recreation. This contributes to overall wellness and relaxation. Comments from past clients reflect a positive experience and exceptional quality of care. Their customized discharge plan and aftercare services may include referral to their outpatient program for continued or connection to community resources for ongoing support. This facility offers return to work assistance.

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Latest Reviews

Mitchell
2 weeks ago on Google
1
Lied about me and what went on in treatment on my discharge summary. Had a positive experience in treatment, but the summary was very negative. They said they recommended things that they explicitly did not recommend. Would recommend other treatment centers if you are looking to solve your issues, this is more of a vacation. Phone use, cigarette smoking, and returning within 90 days or less are common.
Casey
3 weeks ago on Google
1
I've been meaning to write this review. I was at Valley Hope last summer. I went in Vegan. Valley Hope claims to have a nutritionist. They absolutely did not know what to make me. I lost 5 lbs in the first week because I had nothing to eat and I really couldn't afford to lose weight at that time. The kitchen staff finally worked with me and went out of their way to make my meals after that first week, so I will give them that. The nurses were also all extremely nice and helpful. The main reason for my review is that Tracy Baker was a TERRIBLE counselor. We got off to a rough start. I asked for a different counselor and was told that she was the best one for me. I knew that she had a vendetta against me from day 1. She put words in my mouth during sessions and made me feel like she was helping me to get my children back meanwhile, typing the complete opposite on her computer while we talked. I wore pants every day that I was there and Tracy gave me a very short dress which is just inappropriate for a counselor to do. I'm in school to be a counselor and you just don't give patients gifts. Highly unprofessional. I questioned her motive for giving me that, as like I said, I wore pants every day. She talked about me with other patients during THIER sessions. My Dad drove all the way to Valley Hope and got a hotel for a session with Tracy and I and she knew my life and the things that I had been through but brought nothing up to help or heal. She basically shrugged her shoulders and said, "I don't know what to say to him." Yes, my dad is a tough one but as a counselor, you should be able to work with people no matter what. During group sessions, we talked about dogs and football more than anything and Tracy was always the center of attention. We talked about her problems and the fact that her brother abused her more than any of the patients or what we were going through. Everyone in my group felt this way. When I left, Tracy gave a very nice speech about me saying, "You are going to make it. Go get them babies back!" Yet, in my review, she basically gave me 1 star across the board. She said I was "entitled." Which was obviously personal. I don't know any counselor who would do that when someone is sharing their life and seeking change. 1 star?? Not even medium? I showed up, I shared, I talked in group and in classes. I had to reach out to fellow patients for letters for court. I got at least 10 patients to write me letters stating that Tracy talked about me during sessions with them and that she clearly had a personal vendetta against me. The patients that wrote me letters confirmed that yes, I was nervous at first but that I truly opened up and shared my life and struggles and that they could see my heart and that I was working towards a better life. Valley Hope helped me as a whole. I spent a lot of time in the chapel and met some wonderful people but in no part was the help that I received because of Tracy or any the staff. I will say that the chaplains were great (although you don't spend a lot of time with them) and a lot of patients who had Janet as a counselor spoke very highly of her.
Andrea Villeda
1 month ago on Google
5
Great place very supportive 😄
Response from the owner2 weeks ago
We appreciate the feedback and the review! Thank you for the support and for helping others searching for help.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.7 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

medically-assisted-detox iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one’s body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal. For patients dependent on alcohol or other drugs, medically monitored detoxification eases withdrawal in a safe, supportive environment. Detoxification usually lasts just a few days and is done under the supervision of doctors and nurses at Valley Hope residential treatment center. Each patient is given a complete physical including a lab profile and monitored 24/7 throughout the withdrawal period. When necessary, medications are used to reduce the severity of withdrawal symptoms. When detoxification is complete, patients can move on to the next phase in their continuum of care as a resident or outpatient.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements. Residential addiction treatment at Valley Hope offers full-time care in a structured environment. They strongly believe in a 30-day treatment program. However, individual patient needs are always considered in determining length of stay. Most patients experience a residential treatment program that averages 17-30 days in length.

12-step icon12-Step

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

aftercare iconAftercare Support

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

outpatient iconOutpatient

Outpatient rehabs are often ideally suited for clients exiting intensive inpatient care, those who are medically stable, and those not at an elevated relapse risk. They also offer flexibility for clients who may be unable to leave their work or family to receive inpatient care. Many outpatient treatment centers provide a full suite of services, including recovery education, medication assisted treatment (MAT), and individual, group, and family counseling. Ancillary services, including peer coaching and vocational training, are widely available.

24-hour icon24-Hour Clinical Care

24-hour clinical care in Nebraska lowers the risk of complications during detox. If you detox on your own, you may experience life-threatening symptoms such as seizures or heart palpitations that require medication to treat. In a supervised clinical setting, medical staff can provide this treatment and monitor your health 24/7. You'll receive tailored treatment to ensure a safe and more comfortable detox that allows you to overcome drug or alcohol dependence.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

During drug rehab in Nebraska, you'll participate in therapies that address the many issues that contribute to addiction. Treatment includes physical, mental, emotional, and relational aspects. These methods provide the tools you need to achieve long-term recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Substance use disorder (SUD) affects more than just the person struggling with the disease. It impacts every member of the family. At Valley Hope, they understand the problems families face and offer a range of programs designed to alleviate feelings of fear, guilt, frustration and resentment. Through compassion and understanding, they help families heal and recover together.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Amenities

  • private iconPrivate Setting
  • home-setting iconResidential Setting

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

LegitScript has reviewed Valley Hope of O’Neill as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.

LegitScript verified in June 2020

The National Association of Addiction Treatment Providers (NAATP) is a professional association that represents organizations in the field of addiction services. Founded in 1978, NAATP's mission is to advance addiction services and ensure that high-quality addiction treatment is available and accessible.

NAATP Member: Yes
Member ID: 1535

Contact Information

Building icon

1421 North 10th Street
Oneill, NE 68763

Fact checked and written by:
Chika Uchendu
Edited by:
Courtney Myers, MS

Rehab in Cities Near Oneill

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Reviews of Valley Hope of O’Neill

3.7/5 (48 reviews)
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Overall Experience
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Google Reviews

3.7 (48 reviews)
Mitchell
2 weeks ago
1

Lied about me and what went on in treatment on my discharge summary. Had a positive experience in treatment, but the summary was very negative. They said they recommended things that they explicitly did not recommend. Would recommend other treatment centers if you are looking to solve your issues, this is more of a vacation. Phone use, cigarette smoking, and returning within 90 days or less are common.

Casey
3 weeks ago
1

I've been meaning to write this review. I was at Valley Hope last summer. I went in Vegan. Valley Hope claims to have a nutritionist. They absolutely did not know what to make me. I lost 5 lbs in the first week because I had nothing to eat and I really couldn't afford to lose weight at that time. The kitchen staff finally worked with me and went out of their way to make my meals after that first week, so I will give them that. The nurses were also all extremely nice and helpful. The main reason for my review is that Tracy Baker was a TERRIBLE counselor. We got off to a rough start. I asked for a different counselor and was told that she was the best one for me. I knew that she had a vendetta against me from day 1. She put words in my mouth during sessions and made me feel like she was helping me to get my children back meanwhile, typing the complete opposite on her computer while we talked. I wore pants every day that I was there and Tracy gave me a very short dress which is just inappropriate for a counselor to do. I'm in school to be a counselor and you just don't give patients gifts. Highly unprofessional. I questioned her motive for giving me that, as like I said, I wore pants every day. She talked about me with other patients during THIER sessions. My Dad drove all the way to Valley Hope and got a hotel for a session with Tracy and I and she knew my life and the things that I had been through but brought nothing up to help or heal. She basically shrugged her shoulders and said, "I don't know what to say to him." Yes, my dad is a tough one but as a counselor, you should be able to work with people no matter what. During group sessions, we talked about dogs and football more than anything and Tracy was always the center of attention. We talked about her problems and the fact that her brother abused her more than any of the patients or what we were going through. Everyone in my group felt this way. When I left, Tracy gave a very nice speech about me saying, "You are going to make it. Go get them babies back!" Yet, in my review, she basically gave me 1 star across the board. She said I was "entitled." Which was obviously personal. I don't know any counselor who would do that when someone is sharing their life and seeking change. 1 star?? Not even medium? I showed up, I shared, I talked in group and in classes. I had to reach out to fellow patients for letters for court. I got at least 10 patients to write me letters stating that Tracy talked about me during sessions with them and that she clearly had a personal vendetta against me. The patients that wrote me letters confirmed that yes, I was nervous at first but that I truly opened up and shared my life and struggles and that they could see my heart and that I was working towards a better life. Valley Hope helped me as a whole. I spent a lot of time in the chapel and met some wonderful people but in no part was the help that I received because of Tracy or any the staff. I will say that the chaplains were great (although you don't spend a lot of time with them) and a lot of patients who had Janet as a counselor spoke very highly of her.

Andrea Villeda
1 month ago
5

Great place very supportive 😄

Response from the owner
We appreciate the feedback and the review! Thank you for the support and for helping others searching for help.
Kristy Banark
1 month ago
5

Good. Helpful. Recovery was good. It is the best place to be if you want to heal and get better.

Response from the owner
Thank you for taking the time to leave a review and share with others. We are grateful for this and know it will help others searching for treatment.
Chris Barnett
1 month ago
5

This place is amazing. All the staff at every level here are incredible people, the food is great and they have a great chapel. The help anyone needs is absolutely available here.

Response from the owner
Thank you for taking the time to leave a review and share with others your experience with Valley Hope. We are here to continue to support you through the recovery journey and please feel free to reach out at anytime or attend our monthly Renewal Day celebrations.
Heather Marshall
1 month ago
1

I was totally disappointed in my short stay at Valley Hope! I have been there 4 different times but to be supportive for family members. It was always a very welcoming and supportive place! The goal used to be when you left they didn’t want to have you return until it was time to get your cup or for a reunion! When I just went there as a patient , i was totally disgusted with the overall atmosphere!!! It felt like I was at a playground!! 7 out of 10 ppl I met was there for their 2nd, 3rd, even 4th “vacation”!! That’s horrifying!!! It really made me evaluate if that was the place for me… and anyone for the fact of the matter!! I get angry when i tell ppl about my experience!! It really frustrates me that we as addicts are looked at as dollar signs!!! Valley Hopes motto should be “ Your repeated FAILURE is our repeated Success!” Thanks come again, cant wait for your return!!!! I used to tell ppl that Valley Hope is an amazing place that helps ppl change their lives for the better! Now all I can say is it’s a very, very sad, sickening Disappointment!! I’m saddened to have to say that! Kay strived for her patients to get better and stay better and help others do the same! Life’s hard enough as it is, so when someone is wanting the help to just want to wake up and keep going every day and get better but they get victimized and lead blindly to the “finish line” to only find themselves just running around an endless track…. It makes one stop and rethink their place of treatment! SAD but TRUE!!

Response from the owner
Thank you for taking the time to share your experience with us. We're truly sorry to hear that your recent stay at Valley Hope did not meet your expectations, especially after your previous supportive visits on behalf of loved ones. We understand how important it is to feel supported, safe, and heard during such a critical time in the recovery journey.

At Valley Hope, we serve individuals at many different points in their path to recovery — some returning for continued support, others starting fresh — and we strive to meet every patient with compassion, dignity, and respect. Your concerns about the environment and overall experience are taken seriously, and we are committed to constant growth and improvement to better serve everyone who walks through our doors.

We’re saddened that you left feeling disillusioned, and if you're open to it, we would welcome a chance to speak with you further about your experience. Your feedback matters deeply to us.

Wishing you strength and continued healing in your recovery journey.
Paisley
2 months ago
1

I wish you could give negative stars. This facility is all around horrendous. The staff all have different rules and guidelines they base care off of so there is no sense of basic structure. After reading other reviews it is made very clear that the horrible experience one of my family members had is the normal patient experience. Starting from when you are admitted up until the point you leave, they are constantly telling the patient they are free to leave even after they offer the patient narcotics that need monitoring while going through withdrawls. Not to mention the horrendous personalized treatment plans, you go in for one thing and you’re treated for the opposite just because they think they know best doesn’t always mean that they do. Without structure and basic routine, all while not being treated for the correct addiction and being told that you can leave multiple times a day how do you expect people to get sober? The staff is very unprofessional from the way they dress to their poor attitudes with patients and their families. In the last 9 years there have been multiple complaints about the unprofessionalism so I recommend you give your staff better training so that they know how to properly do their jobs. I could only imagine how staff get thrown in with no training when that’s exactly what they do with their patients. I would not recommend my worst enemy going here even, if it were the last “rehab” open.

Response from the owner
We’re sorry to hear about your experience. At Valley Hope, we are committed to providing compassionate, high-quality care to every individual who walks through our doors. We take all feedback seriously and would appreciate the opportunity to learn more about what happened so we can address your concerns appropriately. Please feel free to reach out to us directly at info@valleyhope.org]. Your voice matters, and we’re here to listen.
Scott
2 months ago
1

I wanted to make this negative stars. This place is a shameful excuse for rehab, for anyone. Do NOT consider this one. I was blown away at how unqualified every person working there was, except for a couple reception people. My one on one therapist talked more about her personal issues than anything I was embarrassed for her. The nurses all have their own policies, they are not in sync or coordinated at all. The only substance they managed to take me off of was a prescription anxiety medication that I badly needed and had no problem with. They didn't taper me off or have any kind of plan they simply stopped letting me take it and it sent me in to terrible withdrawals unnecessarily. The nurses all disagreed on what and when I could take and how much so they all just acted unilaterally. Every day was different based on the nurse and whatever mood she/he was in that day. To say they are bible thumpers is a huge understatement. They kept trying to get me to let them read bible scripture to me, which normally wouldn't be a big deal except it had absolutely nothing to do with the point of being there. Nothing short of a cult atmosphere. It was filthy, the food is horrific there are no healthy options whatsoever, and the ONLY recreation they offer is a single pool table and a single ping-pong table. Everyone fights over what to watch on the TV because they don't have them in the rooms. The internet is terrible and the laundry room is circa 1980's. One more thing that made it very sketchy which gives them way too much leverage to resist abusing their power and made it feel more like a prison than a rehab facility - This place is SO remote that unless you live in that very remote area for some insane reason it's impossible to leave if you want unless someone is willing to drive many hours to come get you. There is literally no place you can go. They like to let you know that if you don't like it go ahead and leave, or maybe we will throw you out and oh, btw, good luck with that especially in winter, there are no major cities within a few hundred miles, no Ubers and I seriously doubt getting a Taxi there to drive where you need to go other than a relatively local shitty motel would be possible (it's a teeny tiny farm town).

Response from the owner
We’re truly sorry to hear that your experience at Valley Hope fell short of your expectations. What you’ve described is not the standard of care we strive to provide, and we take your concerns very seriously. Everyone seeking recovery deserves to feel supported, respected, and safe.

Your feedback about medical care, therapeutic services, and the environment is deeply concerning, and we would appreciate the opportunity to speak with you directly to better understand your experience and explore how we can address these issues. Please feel free to reach out to us at info@valleyhope.org—your voice matters, and we are committed to learning and improving.

We wish you continued strength on your recovery journey.
Karen Arlt
9 months ago
1

Bullying and taunting are tolerated as long as the person doesn't act on it! NOT a safe place!

Response from the owner
Thank you for taking the time to share your concerns. We deeply regret that you had such an experience and want to assure you that the safety and well-being of everyone in our space are of the utmost importance to us.

We have a strict policy against bullying and taunting, and we continually work to ensure that our environment is safe and respectful for all. If you have specific instances or details you'd like to share, please contact us directly at ryanculver@valleyhope.org This will help us address the issue more thoroughly and take the necessary steps to prevent similar situations in the future.

Your feedback is invaluable in helping us improve, and we are committed to ensuring that every individual feels secure and supported in our community.
Doran Thompson
10 months ago
1

They use Librium alone (a slow acting benzo) to manage withdrawals. So you may as well sweat, shake, seize and experience you anxiety at home. They have a list of their charges that they hand out with your patient binder. They charge you $50 just to use their Walgreens grade breathalyzer. I have emailed them for their price list and they refuse to provide. They called law enforcement on me for electing to AMA through the proper channels, argued with me throughout the process. You’ll leave here in debt and untreated. I had to speak with an officer that stopped me on foot 300 meters from the place. Shame on you valley hope. Stop trying to take advantage of the unwell. Despicable honestly.

Response from the owner
Thank you for taking the time to share your experience. We deeply regret that your time with us did not meet your expectations. At Valley Hope, we are committed to providing high-quality care and support to all our patients during their recovery journey.

Regarding your concerns:

Withdrawal Management: Our medical team designs individualized detox plans to prioritize patient safety and comfort. Librium is commonly used in such protocols as it is proven effective in reducing withdrawal symptoms under medical supervision. We understand that withdrawal can be difficult, and we aim to ease this process as much as possible.
Charges and Transparency: We strive to be transparent about our charges, and the fees for additional services like breathalyzers are outlined in the materials provided during admission. If there has been any miscommunication in providing detailed information, we sincerely apologize.
AMA Process: Leaving against medical advice is always a patient’s right. However, we are obligated to follow certain protocols to ensure safety and compliance with regulations. This sometimes involves notifying law enforcement, especially when there are concerns for a patient’s immediate wellbeing.
We take feedback like yours very seriously and use it to improve our services. If you’d like to discuss your experience further, please reach out to us directly at info@valleyhope.org. Your insights are valuable in helping us better serve those in need.

We wish you the best in your continued recovery.
Joel Henriksen
1 year ago
5

Valley Hope saved my life. If it doesn’t work for you, you’re not ready. Amazing staff with the biggest hearts.

Response from the owner
Thank you Joel for taking the time to leave a review and share with others your experience with Valley Hope. We agree that our staff is amazing and we are so happy for you on your recovery journey.
Allen Bachman
1 year ago
1

Because of you I will die tonight

Response from the owner
We have reached out to talk with you and if you need additional support please always reach out anytime to us 800/544/5101
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