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West Milwaukee Comprehensive Treatment Center

1610 Miller Parkway West Milwaukee, WI 53214
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West Milwaukee Comprehensive Treatment Center WI 53214

About West Milwaukee Comprehensive Treatment Center

West Milwaukee Comprehensive Treatment Center is an outpatient treatment center for adults 18 and up. They’re located on Miller Parkway West in Milwaukee, Wisconsin. They specialize in the treatment of opioid use disorder through medication assisted treatment (MAT) and also offer behavioral health services for co-occurring mental health disorders. They accept many different types of payment including commercial insurance, TRICARE, Veterans Affairs, Medicaid and Medicare.

Some people with opioid disorders worry that MAT may switch one addiction to another, but that’s not the case. MAT is an evidence based treatment that can help you achieve long term recovery from your opioid addiction. MAT also reduces your risk of relapsing.

The center offers several types of MAT. These include naltrexone, methadone, buprenorphine and Suboxone. You’ll start with a thorough assessment to determine which medication is suited to your situation. You’ll be able to get admitted to the program on the same day you go for your assessment, and they have around the clock scheduling seven days a week.

There’s also a therapeutic element to the program that’s important to achieving and maintaining your sobriety. You’ll work with a counselor in individual sessions to help you identify the reasons you began using substances. For many people, a co-occurring mental health disorder led to self medicating with drugs. Other people had injuries that led to opioid use to alleviate pain. There are many reasons people turn to drug use. Identifying the root cause of your substance use helps you learn better coping skills to avoid using substances in the future.

You’ll also work in group sessions. Group therapy puts you with other adults working toward their recovery. You’ll support each other and develop friendships with people who understand what you’re going through.

If you need MAT treatment and outpatient therapy for an opioid addiction, this treatment center may be a good choice for you. Former patients mentioned that the staff is friendly and the counselors are caring.

Latest Reviews

Stephanie Tanner
3 months ago on Google
1
This place is rude as it can possibly be. They act like there the only drug dealer in town lol. Stay away unless you can tolerate being talked to like you a piece of chewed gum and they think it's funny to play games. Well guess what I love games so let's play
Jessie samolyk
4 months ago on Google
5
I've been here since I started becoming serious in my recovery and the counselors Regina (past couselor) and Darlene quite possibly saved my life. I could not have done it without them and their diligence towards recovery. They, along with CeCe the peer support specialist have given me a better quality of life and I am so thankful for them and this program.
Response from the owner3 months ago
Thank you for taking the time to post this. We appreciate your support and are grateful for the opportunity to provide life-changing assistance through our work.
Joanne Triliegi
5 months ago on Google
5
I cannot say enough about the excellent care I have received.. everyone and I mean everyone have all been wonderful to me... I was so sick and in so much pain I didn't think I would make it.. this program literally saved my life!!! Thank you to everyone!!!!
Response from the owner1 month ago
Thank you for your valuable feedback. We appreciate the opportunity to read your review and are grateful for your input!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.6 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Clients who are admitted to an outpatient rehab may be stepping down from intensive inpatient care or may be transitioning directly from a detox facility. Outpatient treatment enables clients to remain in or return to their home, workplace, and community without compromising access to care. Clients engage in addiction counseling and recovery education and may also receive evidence-based complementary therapies, such as yoga, acupuncture, and massage. Medication assisted treatment (MAT) is commonly available for clients in alcohol and/or opioid recovery.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

12-step icon12-Step

12 step programs take a holistic approach to addiction recovery, combining peer support with personal spiritual growth. These programs prioritize regular attendance at 12 step meetings, which are free, anonymous, peer-led, and available day and night in most communities. Spiritual principles are invoked to help participants address the root causes of addiction, accept responsibility, and relinquish control over that which cannot be changed. Dedicated programs for specialized groups, such as youth and seniors, are common.

sober-living iconSober Living Homes

Individuals staying in a sober living home in Wisconsin benefit from support and friendship with others in recovery. They're also encouraged to continue rehab through support groups and outpatient treatment. Halfway house residents further benefit from increased responsibility and mutual accountability that helps them practice recovery skills. Their time at a sober living home prepares them to transition back to regular life after treatment.

heart-hands iconIntervention Services

If you are planning a drug intervention in Wisconsin, many rehab facilities offer professional intervention services to assist you. Having the expert insight of a trained intervention specialist can improve your chances of success when helping you plan and facilitate the intervention. This third-party involvement can provide the impartiality necessary for a productive conversation and appropriate guidance for next steps.

24-hour icon24-Hour Clinical Care

24-hour clinical care in Wisconsin is an essential safety protocol during addiction treatment. Medical staff provides treatment to address withdrawal symptoms and other health issues. Mental health professionals are available to address co-occurring disorders or other psychological concerns. Other resources may include family counselors, case managers, and nutritionists.

medically-assisted-detox iconMedically Assisted Detox

Medical detox involves weaning your body off drugs and/or alcohol in an inpatient setting, and is often the first step in addiction recovery. Quitting alcohol and certain drugs (like benzodiazepines or opioids) can cause dangerous side effects once you have become physically dependent. In medically assisted detox, a team of on-site healthcare professionals will work to keep you safe and comfortable during this process. Additionally, they may administer medications when needed to alleviate any withdrawal symptoms.

Treatments

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
military-program thumbnail image

Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

As a form of substance use treatment, cognitive behavioral therapy in Wisconsin offers several advantages. The duration of this talk therapy is typically 20 sessions or less, so it can be more affordable, with quicker results. It's also offered in multiple formats, so it can be tailored to meet individual needs.

The word dialectical describes the foundation of dialectical behavior therapy (DBT). Meaning "opposite," the word refers to the treatment's focus on both acceptance and change. While learning to accept where you are and the emotions you're feeling, you also learn to grow and change to establish healthier patterns in your life.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

When conducting motivational interviewing in Wisconsin, therapists engage with their clients as equal partners. They don't provide unsolicited advice or confront clients. Instead, they ask questions and listen, with the goal of empowering clients to recognize any need for change and their ability to make those changes.

Addiction treatment in Wisconsin emphasizes life skills training to help you relearn critical capabilities for day to day life. This training helps you build healthy, positive strategies for everything from self care, to career, to interpersonal relationships.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Wisconsin

Contact Information

Building icon

1610 Miller Parkway West
Milwaukee, WI 53214

Fact checked and written by:
Susan Bertram, BA
Edited by:
Kerry Nenn, BSW

Reviews of West Milwaukee Comprehensive Treatment Center

4.2/5 (84 reviews)
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Google Reviews

4.2 (84 reviews)
Lillie Longoria
2 months ago
4

I want to start this off by saying: West Milwaukee CTC helped save my life. I’ve been clean because of the structure and support this clinic provided, and I’m truly grateful for that. As a mom of five with a full-time job, my life is chaotic—but I’ve worked hard for my sobriety, and this place has been part of that journey. That said, it hasn’t all been smooth. Despite BARELY ever missing a dose and consistently attending group, I was placed on a compliance contract simply for missing a few individual appointments—even though I called ahead, had doctor’s notes, and valid reasons EVERY single time. I was doing my part and communicating, but apparently, it wasn’t “enough.” That contract felt like punishment, not support. And it came before I even had to deal with my father’s passing and planning his funeral. When my annual came up, I was literally in the funeral home making arrangements. I called AHEAD to reschedule and was told, “Nope—because it’s your annual, it can’t be rescheduled.” Not for a day or two. Nothing. That level of rigidity and lack of empathy broke me a little. It felt like my grief and responsibilities didn’t matter. Meanwhile, I see others skip groups or blow off appointments with no consequences. Some haven't seen their counselors in weeks. I personally know some that haven't been to group in 2 months. The inconsistency in how rules are applied is frustrating and unfair. Now, for the people who DO get it—and why I keep showing up: James in security is the real MVP. He greets everyone with kindness and respect, and actually takes time to check on people. He is REAL. Enetrea, the director, is a force of compassion. She fights for clients and bends over backwards to keep people going. Doing anything and everything; making sure no one gives up. Counselors like Jalen, Kim, Penny, Darlene, and Raquel, are the kind who stick by your side and help you walk through the fire. Rose and the nursing team are consistently caring and professional. Vicky and Jae’la at the front deal with everyone’s moods and struggles first thing in the morning and still manage to stay smiling and helpful. But some counselors? They just don’t get it. They may be educated, but they lack lived experience with addiction—either in themselves or their families. And it shows. There's a difference between textbook empathy and real understanding. Some come off cold, disconnected, and judgmental. For those of us who’ve been through the darkest parts of life, that kind of energy does more harm than good. If I ever stop going, it won’t be because I gave up—it’ll be because of a counselor who didn’t care enough to understand. This clinic is full of good people doing hard work. But it also has cracks in the system that need fixing. Fairness. Flexibility. Human empathy. Those things should matter just as much as structure and rules. I’ll always be grateful to this clinic for helping me stay clean—but I won’t ignore the flaws that need to be addressed. I submitted a counselor change request, but that doesn’t prevent someone else from going through the same difficult experience I did in the future.

Response from the ownerInvalid relative date format:
Thank you for sharing this valuable feedback. Every day, we strive to make a meaningful difference in the work we do, and we are grateful for your input.
Zach
3 months ago
5

I’m on phase 6 at the clinic. It took a lot of hard work but I finally got to where I want to be. The nurses, caseworkers and other staff have helped me achieve the unthinkable. I know some of the caseworkers can do things and say things that aren’t to cool. If people work their program and deal with their caseworkers you’ll learn that the staff at the clinic are there to help. They were hired to help us. It may not seem like it at first but, that’s because are mindset isn’t on recovery. It’s on using. Within time it gets easier as well as more tolerable. Give it time. I had to. Things get easier within time.

Response from the ownerInvalid relative date format:
Thanks for sharing this! We appreciate your feedback and are grateful for you taking the time to let us know your thoughts.
Stephanie Tanner
3 months ago
1

This place is rude as it can possibly be. They act like there the only drug dealer in town lol. Stay away unless you can tolerate being talked to like you a piece of chewed gum and they think it's funny to play games. Well guess what I love games so let's play

Jessie samolyk
5 months ago
5

I've been here since I started becoming serious in my recovery and the counselors Regina (past couselor) and Darlene quite possibly saved my life. I could not have done it without them and their diligence towards recovery. They, along with CeCe the peer support specialist have given me a better quality of life and I am so thankful for them and this program.

Response from the ownerInvalid relative date format:
Thank you for taking the time to post this. We appreciate your support and are grateful for the opportunity to provide life-changing assistance through our work.
Joanne Triliegi
5 months ago
5

I cannot say enough about the excellent care I have received.. everyone and I mean everyone have all been wonderful to me... I was so sick and in so much pain I didn't think I would make it.. this program literally saved my life!!! Thank you to everyone!!!!

Response from the ownerInvalid relative date format:
Thank you for your valuable feedback. We appreciate the opportunity to read your review and are grateful for your input!
Victoria Johnson
5 months ago
5

De’Nyah Dejanae
5 months ago
5

Alexander Evans
7 months ago
5

Miguel Rivera
7 months ago
5

Verry profesional and very helpful

Response from the ownerInvalid relative date format:
Thank you sincerely for the review! We are wholeheartedly dedicated to delivering quality service that has a genuine and lasting impact.
Rodney Towns
10 months ago
5

very good worker easy to get there for help

Response from the ownerInvalid relative date format:
Thank you for taking the time to post this. We appreciate your support and are grateful for the opportunity to provide life-changing assistance through our work.
Garcia Garcia
10 months ago
4

Great help

Response from the ownerInvalid relative date format:
Thank you for sharing this valuable feedback. Every day, we strive to make a meaningful difference in the work we do, and we are grateful for your input.
Cathy LaDue
10 months ago
5

They saved my life.. There is no judgement There is no malice Every single person here has a story or a problem and the staff are there to help you get on and stay on the right track… they may get on your ass but they won’t turn you away As long as you work your program your program will work for you… Yes there are expectations but you set those expectations… The first 3-4 months I was there I told my Councelor I just want to cut my use down by 50-75% and they are okay with that.. I ended up being completely sober during my first 90 days and I’m now a phase 4 but the expectations are realistic, the people are real and help is real…. If your ready for change but know you need the help.. they are a great place to turn to

Response from the ownerInvalid relative date format:
Thank you for your valuable feedback. We appreciate the opportunity to read your review and are grateful for your input!
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