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West Oaks Hospital – The Excel Centers at Friendswood

111 East Edgewood Drive Friendswood, TX 77546
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About West Oaks Hospital – The Excel Centers at Friendswood

The Katy Outpatient Care Clinic is located in Katy, Texas and operates under the West Oaks Hospital system. This facility provides a range of behavioral health and drug rehab services to men and women who are experiencing a mental health struggle or are navigating a substance use disorder. Treatments are offered in an outpatient setting and are tailored to your recovery needs.

You’ll work with trained medical professionals and counselors as you continue through your recovery. The outpatient program utilizes treatments that are rooted in positive reinforcement and social learning techniques. These therapies are designed to empower you to build the key skills for sustainable sobriety. You learn coping skills, and gain educational knowledge for how to best move through your recovery.

You’ll also have access to a range of psychiatric services that can help you manage and cope with mental health struggles that have contributed to your substance use disorder.

Because West Oaks Hospital is part of a greater healthcare network, you’ll have access to a range of other clinical resources and support if you need it. For example, you can be connected to more robust services including residential treatment.

Facility Overview

Bed icon 160
Number of Available Beds

Latest Reviews

WAR-READY
3 years ago on Google
1
immedietely kicked out of a php program after only one breakdown. considered it a "traumatic episode" and assumed i was hearing voices and hallucinating. rather than considering getting me further help they instead labelled the moment as a disruption and unsafe environment for the other members. hung up immedietly on a call when we wanted to talk out more. they will not treat you like a human, only like an experiment
Kendell Thomas
6 years ago on Google
1
Sent my daughter here for help and to talk her issues out.. immediately at her assessment They wanted to medicate her .. didn’t even speak with a doctor nor a therapist .. less than 3 days of therapy the sent off the medication .. being on Medicaid and the renewal process it took time to get the medication anyway.. a therapist told my daughter they would call cps if I didnt medicate her .. again never spoke with a doctor or a therapist .. why tell a 13 year old child adult things . Especially if u think she already going through mental issues .. my daughter has gotten worse .. now she claims to bisexual , and knows about things that are not appropriate for her age .. things that have went against our religion .. I wouldn’t recommend this place unless u just want to be medicated without being questioned..
Lisa Booker
6 years ago on Google
5
The AMAZING staff at Excel in Friendswood were a joy. They went above and beyond to help me with my issues. I loved both programs I participated in. They helped me more than they will ever know!!!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.5 / 10

Accepted Insurance

West Oaks Hospital – The Excel Centers at Friendswood works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

Inpatient rehab programs are geared toward clients in early recovery. They also provide intensive support for clients in crisis and those at an increased relapse risk. Clients receive housing and meals while in inpatient care, allowing them to focus solely on their recovery. Most programs prioritize addiction counseling but may draw on various psychotherapeutic modalities, including CBT, DBT, RBT, trauma therapy, and motivational interviewing. Life skills training and holistic therapies are also common in inpatient care.

partial-hospitalization iconPartial Hospitalization Program

Commonly known as "day treatment," a partial hospitalization program (PHP) offers intensive addiction treatment while allowing you to return home each day. It can serve as an alternative to inpatient hospitalization or as a step-down option. Depending on your needs, PHP treatment typically averages 90 days with a weekly requirement of 6-8 hours a day. PHP treatment offers a variety of therapeutic interventions such as individual counseling, group therapy, and psychoeducation. Oftentimes PHP treatment can be fully covered by insurance.

intensive-outpatient iconIntensive Outpatient

Intensive outpatient programs offer high-level care for clients as an increased risk of relapse, including those in early recovery, those with a strong history of relapse, and those experiencing a crisis. Intensive outpatient treatment typically requires clients to engage in nine to 20 hours of care weekly, with treatment modalities that combine psychotherapy and recovery education, and holistic therapies, such as acupuncture and animal therapy. Medication assisted treatment (MAT) is also common in alcohol and/or opioid recovery.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

During rehab in Texas, you'll deal with underlying issues that contribute to addiction. By addressing these challenges and learning healthy ways to cope with them, you'll develop strategies that help you live a drug-free lifestyle.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance abuse treatment is available in Texas for anyone who's struggling with drug or alcohol addiction. These programs usually provide a comprehensive assessment and individualized treatment plan, and include evidence-based treatments, like therapies such as cognitive-behavioral therapy (CBT) to reframe unhelpful coping strategies, and dialectical behavior therapy (DBT) to help with emotional regulation and stress.

With a co-occurring drug or alcohol addiction and a mental health disorder, you'll want to seek out a dual diagnosis treatment center. These specialized rehabs offer services to address both conditions at the same time, including 24/7 access to medical and mental health professionals. By treating both disorders at the same time, it drastically increases your chances of successful long-term recovery.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
teen-program thumbnail image

Teen Program

Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

The purpose of family therapy is to create a supportive and understanding family dynamic within the family unit. Therapists help individual members to identify and change harmful behavior patterns and improve communication. This provides a stable foundation for the family and their loved one's recovery.

Addiction recovery treatment in Texas will offer recreational therapy in a holistic approach to treatment. Therapy incorporates enjoyable activities that support your physical and mental health, such as team sports, creative arts, or individual sports. This activity gives you an emotional outlet, reduces your stress, and improves your mood, each of which promotes long term sobriety.

Treatment that takes a dialectical behavior therapy approach focuses on four strategies. Distress tolerance will help you accept and tolerate intense emotions. Emotional regulation will teach you to manage those emotions. Mindfulness will keep you in the present moment instead of regret or worry. Interpersonal effectiveness will teach you to manage your relationships.

Amenities

  • private iconPrivate Setting
  • weight iconGym
  • recreation iconRecreation Room

Staff & Accreditations

Staff

Phuong Cardoza, LPC

Group Director & Chief Executive Officer

Dr. Arif Shoaib

Medical Director

Paul Veillon

CFO

Monique Davis, MBA

Chief Operations Officer

Carol Hardwick

Chief Nursing Officer

Charles Estes

Human Resources Director

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

111 East Edgewood Drive
Friendswood, TX 77546

Fact checked and written by:
Nadia El-Yaouti, M. Ed.
Edited by:
Anna Spooner

Reviews of West Oaks Hospital – The Excel Centers at Friendswood

2.7/5 (12 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.7 (12 reviews)
WAR-READY
3 years ago
1

immedietely kicked out of a php program after only one breakdown. considered it a "traumatic episode" and assumed i was hearing voices and hallucinating. rather than considering getting me further help they instead labelled the moment as a disruption and unsafe environment for the other members. hung up immedietly on a call when we wanted to talk out more. they will not treat you like a human, only like an experiment

Kevin Brooks
4 years ago
5

José Antonio Contreras
6 years ago
3

Kendell Thomas
6 years ago
1

Sent my daughter here for help and to talk her issues out.. immediately at her assessment They wanted to medicate her .. didn’t even speak with a doctor nor a therapist .. less than 3 days of therapy the sent off the medication .. being on Medicaid and the renewal process it took time to get the medication anyway.. a therapist told my daughter they would call cps if I didnt medicate her .. again never spoke with a doctor or a therapist .. why tell a 13 year old child adult things . Especially if u think she already going through mental issues .. my daughter has gotten worse .. now she claims to bisexual , and knows about things that are not appropriate for her age .. things that have went against our religion .. I wouldn’t recommend this place unless u just want to be medicated without being questioned..

Justin Hornsby
6 years ago
4

Lisa Booker
6 years ago
5

The AMAZING staff at Excel in Friendswood were a joy. They went above and beyond to help me with my issues. I loved both programs I participated in. They helped me more than they will ever know!!!

phucc youu
7 years ago
1

Came here to get off heroin, after a few months i was off heroin completely. no thanks to this "clinic" i started smoking marijuana and dabs. this "clinic" didn't like that.

joseph marshall
7 years ago
1

They tried to drug test me when i came here for severe depression, i just walked out.

Tissia Walker
7 years ago
1

I just called this center and the person I spoke too was rude and couldn't answe simple questions so why in the world would I want to send my child here!!! SMH!!!#

eleanor Sanchez
7 years ago
5

Very nice & Professional,Very Helpfuland understanding ,Great Program.

Nancy Quillen
8 years ago
1

This place is supposed to help people who are suffering from depression but they treat their clients like cash cows. I would not recommend this place to my dog.

Amanda Mathews
9 years ago
4

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