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BAART Programs San Mateo

795 Willow Road, Building 332
Menlo Park, CA 94025
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BAART Programs San Mateo CA 94025

About BAART Programs San Mateo

The outpatient program is best-suited for those who do not need around-the-clock supervision. Individual therapy, group therapy, case management services, medication-assisted treatment services, and psychoeducational classes are offered.

The medication-assisted treatment program offers FDA-approved medications in combination with mental health counseling. Relapse prevention planning, individual therapy, and group therapy are available. Clients learn how to overcome problem behaviors while being supported through physical detoxing through the use of medication. Dosing is provided on site and a medical exam is provided before starting to ensure safety.

BAART Programs San Mateo accepts most insurance plans, including Amerigroup, Anthem, Blue Cross Blue Shield, Magellan, Cigna, ComPsych, Aetna, Beacon, Wellmark, Kaiser, United Healthcare, Ambetter, Human, and more. Out-of-network benefits may vary.

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Fact checked and written by:
Courtney Myers, MS
Edited by:
Miakayla Leaverson, BS

Latest Reviews

Luna
2 weeks ago on Google
1
I just left the facility. They tried to not give me a take home dose for tomorrow on grounds that I didn’t have a box. They never said they would withhold medicine from me because of it. This is a difficult time of year for me emotionally speaking. I also have bad history with experiences with police. The security guard called the cops on me and lied and said I was disorderly. The police wrote me a $300 citation! I am disabled and just got out of chronic homelessness and am in chronic pain!? I don’t have $300 to pay because your security guard is a liar! I had said what I thought they were doing was immoral and illegal. Nobody cares. The workers go back to work, the people keep their heads hung low and do as they’re told shuffling along, day by day… being paid nothing to do everything… And you fight each other and people like me, instead of the corrupt system. You are even so petty as to use and abuse that system in a way against one another to prove what exactly? I guess you guys just don’t really care about people, just profit. We’re just a bunch of junkies to you… replicable, expendable junkies… experiences like the one today make me contemplate suicide all the more seriously. I went back to my sister’s house, sat in a garage alone and cried, thinking about how much I hate my abusive parents, how much I miss my daughter, how much I hate myself, and am just sitting here wanting to die. I hope you all feel good about what you did to me just now… I don’t… it’s the next day and I’ve spent most the day pacing back and forth in the garage having a panic attack thinking about the injustice that took place when I have legal rights that I feel were violated by both staff and police. And despite leaving with my take home medicine and freedom, I was charged for being disorderly merely for requesting nurses call their supervisor which they did. And while I was trying to wait a security guard came up and just kept saying rude things to me and telling me to just leave which seemed wrong. Everything that happened seemed wrong. The nurses didn’t even want to call the supervisor because they said “they’re kind of just doing their own thing today and I don’t really want to bother them” when I am epileptic and disabled with chronic pain. I am also agoraphobic due to PTSD. None of you care about that. How many people are suffering today because of your negligence and their silent compliance with the authority of a security guard who has no medical experience at all and is I am pretty sure violating some laws by coming back to the area we receive medicine and asking the nurses if they gave me my daily dose and then acting like he’s running a trap house or night club and tells me to just leave. So dehumanizing, inhumane, unjust! I am now afraid to go back there because the police detained me and forced me to share my personal private info in front of EVERYONE right there in the lobby which is illegal! And then without evidence or anything they write me a citation for what they called being disorderly. I am disabled not disorderly! And I have a write to question medical staff about my treatment! I am contacting every organization for human rights, lawyers, politicians, everyone. I may be disabled and typing on a phone now, but I am a professional writer among many other things. I will have justice for the humility and harm you have caused me. I am still trembling. Like 6 cops showed up and broke the law by doing what they did and I hope they all recorded it because people in recovery deserve to be treated like human beings. Homeless people deserve to be treated as human beings. I am tired of being trampled upon just because I have epilepsy and autism and difficulty speaking to people because of the issues that come with my conditions. It’s embarrassing, I have no friends or social life and am afraid to talk to people. You guys practically tortured me and some of the staff seemed to enjoy bullying me like the girl that cranked up music during the whole incident and made a comment about me being “trouble” (the name of the song…)
carol dias
2 months ago on Google
1
One of the worst places you can go if you want to get help. I reported this clinic and I’m going to continue because they don’t ever know how to be professional/follow HIPA/ even as far as using foul language. The director is FULLY aware of all of the programs problems and continues to ignore it.
Response from the owner1 week ago
Thank you for your feedback. We understand your frustration and will share with the facility's leadership to address the concerns you shared.
Jesse Kelly
3 months ago on Google
5
This Clinic is helpful for the most part and the counselors do their best to accommodate you. Chris the security guard is a cool guy very friendly and I love his dog bumbles. Also Vanessa is the best & most pretty nurse there.
Response from the owner1 week ago
Thank you so much for the kind review! This is exactly what we love to hear.
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Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.9 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

BAART Programs San Mateo works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Rational Behavior Therapy (RBT) is a form of cognitive behavioral therapy meant to be short-term and comprehensive. It was intended to help clients become more self-sufficent and move forward without the need for expensive, ongoing therapy. It includes an emotional self-help method called “rational self-counseling,” the purpose of which is to give clients all the skills needed to handle future emotional issues by themselves, or with significantly less professional help.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting

Accreditations

LegitScript has reviewed BAART Programs San Mateo as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.

LegitScript verified in

Contact Information

Building icon

795 Willow Road
Building 332
Menlo Park CA, 94025

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Reviews of BAART Programs San Mateo

3.42/5 (24 reviews)
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Reviews

Overall Experience
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Google Reviews

3.4166666666667 (24 reviews)
Luna
2 weeks ago
1

I just left the facility. They tried to not give me a take home dose for tomorrow on grounds that I didn’t have a box. They never said they would withhold medicine from me because of it. This is a difficult time of year for me emotionally speaking. I also have bad history with experiences with police. The security guard called the cops on me and lied and said I was disorderly. The police wrote me a $300 citation! I am disabled and just got out of chronic homelessness and am in chronic pain!? I don’t have $300 to pay because your security guard is a liar! I had said what I thought they were doing was immoral and illegal. Nobody cares. The workers go back to work, the people keep their heads hung low and do as they’re told shuffling along, day by day… being paid nothing to do everything… And you fight each other and people like me, instead of the corrupt system. You are even so petty as to use and abuse that system in a way against one another to prove what exactly? I guess you guys just don’t really care about people, just profit. We’re just a bunch of junkies to you… replicable, expendable junkies… experiences like the one today make me contemplate suicide all the more seriously. I went back to my sister’s house, sat in a garage alone and cried, thinking about how much I hate my abusive parents, how much I miss my daughter, how much I hate myself, and am just sitting here wanting to die. I hope you all feel good about what you did to me just now… I don’t… it’s the next day and I’ve spent most the day pacing back and forth in the garage having a panic attack thinking about the injustice that took place when I have legal rights that I feel were violated by both staff and police. And despite leaving with my take home medicine and freedom, I was charged for being disorderly merely for requesting nurses call their supervisor which they did. And while I was trying to wait a security guard came up and just kept saying rude things to me and telling me to just leave which seemed wrong. Everything that happened seemed wrong. The nurses didn’t even want to call the supervisor because they said “they’re kind of just doing their own thing today and I don’t really want to bother them” when I am epileptic and disabled with chronic pain. I am also agoraphobic due to PTSD. None of you care about that. How many people are suffering today because of your negligence and their silent compliance with the authority of a security guard who has no medical experience at all and is I am pretty sure violating some laws by coming back to the area we receive medicine and asking the nurses if they gave me my daily dose and then acting like he’s running a trap house or night club and tells me to just leave. So dehumanizing, inhumane, unjust! I am now afraid to go back there because the police detained me and forced me to share my personal private info in front of EVERYONE right there in the lobby which is illegal! And then without evidence or anything they write me a citation for what they called being disorderly. I am disabled not disorderly! And I have a write to question medical staff about my treatment! I am contacting every organization for human rights, lawyers, politicians, everyone. I may be disabled and typing on a phone now, but I am a professional writer among many other things. I will have justice for the humility and harm you have caused me. I am still trembling. Like 6 cops showed up and broke the law by doing what they did and I hope they all recorded it because people in recovery deserve to be treated like human beings. Homeless people deserve to be treated as human beings. I am tired of being trampled upon just because I have epilepsy and autism and difficulty speaking to people because of the issues that come with my conditions. It’s embarrassing, I have no friends or social life and am afraid to talk to people. You guys practically tortured me and some of the staff seemed to enjoy bullying me like the girl that cranked up music during the whole incident and made a comment about me being “trouble” (the name of the song…)

carol dias
2 months ago
1

One of the worst places you can go if you want to get help. I reported this clinic and I’m going to continue because they don’t ever know how to be professional/follow HIPA/ even as far as using foul language. The director is FULLY aware of all of the programs problems and continues to ignore it.

Response from the owner
Thank you for your feedback. We understand your frustration and will share with the facility's leadership to address the concerns you shared.
Jesse Kelly
3 months ago
5

This Clinic is helpful for the most part and the counselors do their best to accommodate you. Chris the security guard is a cool guy very friendly and I love his dog bumbles. Also Vanessa is the best & most pretty nurse there.

Response from the owner
Thank you so much for the kind review! This is exactly what we love to hear.
britton seltzer
5 months ago
5

This program really helped me get my life together and the staff and nurses are extremely helpful and friendly.

Response from the owner
We appreciate your positive feedback! It's great to know that our staff and attentive care made a difference for you.
Overall Experience
Date Submitted
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