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Cascade Park Care Center

801 Southeast Park Crest Avenue Vancouver, WA 98683
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Cascade Park Care Center WA 98683

About Cascade Park Care Center

Cascade Park Care Center, located in Vancouver, Washington is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. Specialty rehab programs at Cascade Park Care Center include tailored care focusing on women's specific needs and experiences.

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Latest Reviews

Alexis Antisdel
1 month ago on Google
5
I would recommend this facility to any friend or family member. This is the most beautiful and clean facility I've been too. The staff is so kind and caring.
Response from the owner4 weeks ago
Thank you Alexis for taking the time to leave a review! At Avamere Rehabilitation of Cascade Park, we strive to provide the highest quality care for all our residents, their families, and the greater community in which we operate!
ashley Narvel
1 month ago on Google
5
I’ve worked here for 10 years this year and honestly I couldn’t see working anywhere else. Most of my coworkers have been there 10years plus along with me. We truly care and treat our patients like we would our family members. I know there are a few bad apples in every bunch but overall I’m so proud of it. Our new administrator is great and is in the process of getting us remodeled and updated so the look of the facility matches the fantastic care that is given.
Response from the owner4 weeks ago
Thank you ashley for taking the time to leave a review! At Avamere Rehabilitation of Cascade Park, we strive to provide the highest quality care for all our residents, their families, and the greater community in which we operate!
A Google User
1 month ago on Google
5
My grandmother has been in this place for quite awhile after she fell and broke her hip. The staff are great and have answered all of our questions. Their CNAs have been really caring and seem to like who they are working with quite a bit which is good to see. They recently updated the lobby and dining room which look so good. It really gives it a nice feel when you first walk in. She loves being able to do down for meals and visit with people. I’m not sure about the bad reviews on here so I took some pictures to really show people how nice it is because we have had nothing but a positive experience. I will say the only thing I think they could improve on is getting rid of the carpet as it looks like the the housekeepers work so hard on it and I couldn’t imagine how hard it is to keep up with it. Other than that we have been impressed. The food is great and we often get a guest tray so we can eat with her. She really enjoys being outside in the court yards they have a visit.
Response from the owner4 weeks ago
Thank you Samantha for taking the time to leave a review! At Avamere Rehabilitation of Cascade Park, we strive to provide the highest quality care for all our residents, their families, and the greater community in which we operate!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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4.4 / 10

Addiction Treatments

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Effective drug rehab in Washington integrates care for the whole person, offering comprehensive solutions to addiction. Treatment methods address mental, physical, and relational aspects of substance abuse.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Staff

Roxanne Stennett

COO

Contact Information

Building icon

801 Southeast Park Crest Avenue
Vancouver, WA 98683

Rehab in Cities Near Vancouver

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Reviews of Cascade Park Care Center

2.7/5 (59 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.7 (59 reviews)
Alexis Antisdel
1 month ago
5

I would recommend this facility to any friend or family member. This is the most beautiful and clean facility I've been too. The staff is so kind and caring.

Response from the owner
Thank you Alexis for taking the time to leave a review! At Avamere Rehabilitation of Cascade Park, we strive to provide the highest quality care for all our residents, their families, and the greater community in which we operate!
ashley Narvel
1 month ago
5

I’ve worked here for 10 years this year and honestly I couldn’t see working anywhere else. Most of my coworkers have been there 10years plus along with me. We truly care and treat our patients like we would our family members. I know there are a few bad apples in every bunch but overall I’m so proud of it. Our new administrator is great and is in the process of getting us remodeled and updated so the look of the facility matches the fantastic care that is given.

Response from the owner
Thank you ashley for taking the time to leave a review! At Avamere Rehabilitation of Cascade Park, we strive to provide the highest quality care for all our residents, their families, and the greater community in which we operate!
A Google User
1 month ago
5

My grandmother has been in this place for quite awhile after she fell and broke her hip. The staff are great and have answered all of our questions. Their CNAs have been really caring and seem to like who they are working with quite a bit which is good to see. They recently updated the lobby and dining room which look so good. It really gives it a nice feel when you first walk in. She loves being able to do down for meals and visit with people. I’m not sure about the bad reviews on here so I took some pictures to really show people how nice it is because we have had nothing but a positive experience. I will say the only thing I think they could improve on is getting rid of the carpet as it looks like the the housekeepers work so hard on it and I couldn’t imagine how hard it is to keep up with it. Other than that we have been impressed. The food is great and we often get a guest tray so we can eat with her. She really enjoys being outside in the court yards they have a visit.

Response from the owner
Thank you Samantha for taking the time to leave a review! At Avamere Rehabilitation of Cascade Park, we strive to provide the highest quality care for all our residents, their families, and the greater community in which we operate!
Deborah Wilson
1 month ago
2

Compared to other facilities of this type both my parents have been in, it rates the lowest. IT IS OLD ,OUTDATED,NOT VERY CLEAN, AND NOT MUCH THERAPY AT ALL. on an up note the staff is friendly and caring. HUGE MISTAKE! MY FATHER WAS ADMITTED TO A SECTION OF THE FACILITY WHEEE THERE WAS AN ACTIVE CASE OF COVID. WITH HIS SEVERE COPD, THIS COULD HAVE BEEN DEADLY FOR MY FATHER.AND THE STAFF MEMBER WHOTOLD ME ABOUT THE COVID PATIENT WAS REPREMANDED. WOW, THAT IS WRONG ON ALL LEVELS. ALL IN ALL IM LARGELY DISAPPOINTED IN TGE FACILITY AND CARE MY FATHER RECIEVED.

Response from the owner
Thank you for your feedback. At Avamere Rehabilitation of Cascade Park, we strive to provide the highest quality care for all our residents, their families, and the greater community in which we operate.

Because of privacy regulations, we can’t discuss any specifics about your comments on this forum. However, we take all feedback seriously and use it to improve our services. We have escalated this review to our Compliance department for additional review. We encourage you to contact us directly at Avamere.me/contact so we can address your concerns personally.

Our goal is to ensure the well-being and satisfaction of all our residents, their families, and the greater community in which we operate. We appreciate your input and are committed to continuous improvement.
Shelby Mulkey
1 month ago
1

It gets one star because the nurses that helped us were very kind and clearly care about their job . My mom who had open heart surgery 8days ago was told she needed to go to a rehab facility to get stronger . wasn’t even there for a total of 4 hours before self discharging against medical advice . Really seems like they are overly worked . The room /bathrooms / hallways are very dirty and smells soooo aweful ! Everything is extremely outdated and warn down . Online pictures don’t even do it justice . People in wheelchairs sitting in the hall way scooting themselves in slow motion . The “dinner” was so gross . Felt like a scary movie .

Response from the owner
Thank you for your feedback. At Avamere Rehabilitation of Cascade Park, we strive to provide the highest quality care for all our residents, their families, and the greater community in which we operate.

Because of privacy regulations, we can’t discuss any specifics about your comments on this forum. However, we take all feedback seriously and use it to improve our services. We encourage you to contact us directly at Avamere.me/contact so we can address any concerns personally.

Our goal is to ensure the well-being and satisfaction of all our residents, their families, and the greater community in which we operate. We appreciate your input and are committed to continuous improvement.
Jane LeMay
2 months ago
2

Reaching anyone to talk to while my loved one was at this facility was difficult. Chris, who answered the phone most frequently, did her best to page or find the person I was asking for, but after long waits on hold and her being unsuccessful in locating the person, she would put me through to vmail…I never received a call back from any message left. The worst of it has occurred since the “discharge meeting” that I had to coordinate, but was well attended by a nurse representative, a PT representative, a social services representative and the owner of the facility my loved on was expected to return to. While the meeting seemed to go well and we got all of our questions answered, the follow through on the items to be ordered and delivered to my loved one’s care facility the afternoon of discharge (walker and wheelchair) promised by the social services person, Ashley still (6 weeks later and 6 phone calls later) have not yet happened. I even left a message for the person I understood to be the Nurse Administrator to elevate my follow up request and have not heard crickets! This is completely unacceptable to me. That a doctor could supposedly order the necessary equipment and PT needed for the patient at discharge and no one to take responsibility for ensuring it all was delivered as ordered says to me that they are interested in getting their care dollars while the patient is in house and could care less what happens afterwards. Should my loved one require a rehab facility again (and the odds are that she will) I will not use Avamere!

Karlina Ayers
2 months ago
4

The food here is bland, but the quality of care is good. Care staff seem rushed and understaffed, but that seems to be true in all care facilities nowadays. Not too far from the hospital, which is a plus.

David Daughtery
11 months ago
2

I've been there three times and I would not like to go there. The rooms are Like dungeons, no pictures, no nothing. Looks like the place you go to die.

Response from the owner
Thank you for your feedback. At Avamere Rehabilitation of Cascade Park, we strive to provide the highest quality care for all our residents, their families, and the greater community in which we operate.

Because of privacy regulations, we can’t discuss any specifics about your comments on this forum. However, we take all feedback seriously and use it to improve our services. We encourage you to contact us directly at Avamere.me/contact so we can address any concerns personally.

We appreciate your input and are committed to continuous improvement.
Sonia Nath
1 year ago
1

I seriously urge people to never use this place for their loved ones. I worked here while getting clinical hours for my CNA and I can attest to the HORRIBLE and TOXIC workplace environment especially from management. People leave this place all the time because of how horrible it is. As a CNA, if you are sick or hurt, get ready to deal with people gaslighting you and making you feel overall horrible for even considering the possibility to take care of yourself. There are just so many unprofessional and horrible people who work there. I witnessed neglect take place as well, in one instance there was a resident who was left in their own waste for hours on end because the CNA who was taking care of them had a 16 hour shift that they obviously could not handle. This place needs to either make a serious change in their management or get shut down.

Response from the owner
Thank you for your feedback. At Avamere Rehabilitation of Cascade Park, we strive to provide the highest quality care for all our residents, their families, and the greater community in which we operate.

Because of privacy regulations, we can’t discuss any specifics about your comments on this forum. However, we take all feedback seriously and use it to improve our services. We have escalated this review to our Compliance department for additional review. We encourage you to contact us directly at Avamere.me/contact so we can address any concerns personally.

We appreciate your input and are committed to continuous improvement.
Devin Spitze
1 year ago
1

My mom is about to enter this facility for rehab from multiple illnesses. I’m hoping she is able to have kind, trained, professional staff help get her on her feet. Please please please take good care of my mother, she’s been through so much. Update: do not let your loved one stay here. My mom was put in a room by herself with hardly anyone checking in on her while on hospice. I took her out of here within three weeks! They just left her in bed all day to rot with no rehab, no interaction, nothing! She was in far better shape when I brought her in, and was almost back to that shape when I took her out to a new facility. After three weeks of being being here with hardly any interaction when I came to visit her she was absolutely falling apart. I took her to a previous rehab facility and they took great care of her. This place should be investigated and shut down

Response from the owner
Hi there, we are sorry to hear about your experience with us at Avamere Rehabilitation of Cascade Park. We take comments like this seriously, and have escalated this to our regional Administrator for review. If you would like to contact us and talk to someone about your experience, please go to Avamere.me/contact
ali rice
1 year ago
1

I have never been to this facility, but as an ER nurse I would give this facility a 1 star or less. We constantly receive patients at the emergency department from this facility, sometimes for reasons we don't even understand. Then, when patients are placed up for discharge, we are unable to get in contact with the facility to send them back. The phone number rings for a few straight minutes and then goes to a dial tone without any option to leave a message for a call back. Sometimes, we can call on our personal phone and then magically they will pick up so that we can give report and send out patients back home. It's a constant struggle to send patients back. It feels dangerously close to abandonment at the ER. This facility needs to rethink the way that they broadcast their contact information and should really budget for a 24-hour receptionist. I can only imagine how frustrating it is for family members when they are unable to contact the facility where their loved ones live. Avamere needs to do better for their residents. -frustrated RN just trying to care for patients

Response from the owner
Hi there, we are sorry to hear about your experience with us at Cascade Park. We take comments like this seriously, and have escalated this to our regional Administrator for review. If you would like to contact us and talk to someone about your experience, please go to Avamere.me/contact
Fran Appelt
1 year ago
5

My husband was there once and myself twice. In both of our cases, we had great care and good hot food. The only rehab that I will go to.

Response from the owner
Hi Fran, thank you for taking the time to leave a review! We are so glad you have had a positive experience with us at Cascade Park!
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