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Child & Family Guidance Center – Plano Clinic

4031 West Plano Parkway, Suite 211
Plano, TX 75093
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Child and Family Guidance Center TX 75093

About Child & Family Guidance Center – Plano Clinic

CFGC’s OP meets clients at the facility, at home or school, or somewhere in the community to make care accessible. The length of services depends on the needs of the client. Services include assessments, counseling (individual, group, and family), motivational interviewing, cognitive behavioral therapy (CBT), life skills training, case management, and medication management.

Telehealth services are available.

Clients need to contact CFGC to see if their insurance is accepted. However, mental health and drug rehab programs commonly accept major insurance plans like Aetna, Anthem, Cigna, and TRICARE. Clients are encouraged to confirm coverage with their insurance plan, as out of network benefits may vary.

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Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Peter Lee, PhD

Latest Reviews

Shamsa Manjee
2 months ago on Google
5
I have been taking my sister to Plano office Staff is excellent specially front desk Leanna and the other lady at front desk are excellent and very helpful I went there for my sister medical records and she walk me through and I got the records the next day..
Response from the owner1 month ago
Thank you, Shamsa. We appreciate your kind words—especially about Leanna and our front desk. We're glad the records process was smooth and helpful for you.
Marisa McBreen
3 months ago on Google
5
Thank you, I'm at a loss for words as these people have helped me beyond explanation! Ms Leana, Mr JT sir, thank yall for your clarifying words today! I'm so grateful to have met you both đź’ś
Response from the owner1 month ago
Marisa, thank you for your heartfelt review. We're deeply grateful Leana and JT could help—your kind words mean a great deal to our team.
Bridgett Baldwin
4 months ago on Google
5
Thanks to each and every physicist and team member at the Plano office for taking the time to care and schedule appointments for my adult child. You guys are the best you all rock.
Response from the owner1 month ago
Bridgett, thank you for recognizing our Plano providers and team. We appreciate your trust and are glad we could help with scheduling and care.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.2 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Child & Family Guidance Center – Plano Clinic works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

12 step programs promote participants' sustained sobriety through rigorous and ongoing peer coaching and personal spiritual growth. Participants routinely attend 12 step meetings, which are available multiple times per day, 365 days per year in most communities. This ensures that those in recovery have prompt access to the structure and support they need when they need it. These programs use spiritual precepts to address the root causes of addiction and encourage compassion, self-awareness, forgiveness, accountability, and acceptance.

Rehab aftercare programs are based on a model of continuing care and the premise that recovery is a life-long process requiring ongoing client support. Many rehab aftercare services include outpatient care, but clients often continue to receive support after being discharged from formal treatment. Case managers and care teams typically collaborate with clients to design their long-term care plan, which may include peer coaching, career counseling, and 12 step program induction, among other services.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Therapy sessions that incorporate motivational interviewing focus on OARS: open questions, affirmation, reflections, and summarizing. This facilitates an exchange of information and an empowering of the client to decide for themselves what changes might need to be made in their lives.

Staff

Andy Wolfskill, LMSW

CEO

Michelle Turner

CFO

Todd Wright, LPC-S

COO

Leslie Noble

Director of Mental Health Services

Alicia Gerich, LCSW-S

Director of Clincal Proceses

Angelo Abella, LPC-S

Director of Specialty Programs

Asif Rashid, MD

Medical Director

Tressie Johnsen

Director of Marketing & Development

Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact Child & Family Guidance Center – Plano Clinic.

Contact Information

Building icon

4031 West Plano Parkway
Suite 211
Plano, TX 75093

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Reviews of Child & Family Guidance Center – Plano Clinic

2.89/5 (139 reviews)
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Overall Experience
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Google Reviews

2.89 (139 reviews)
Shamsa Manjee
2 months ago
5

I have been taking my sister to Plano office Staff is excellent specially front desk Leanna and the other lady at front desk are excellent and very helpful I went there for my sister medical records and she walk me through and I got the records the next day..

Response from the owner
Thank you, Shamsa. We appreciate your kind words—especially about Leanna and our front desk. We're glad the records process was smooth and helpful for you.
Linda Johnson
2 months ago
1

My foster sons were seen at the Plano clinic on 4/27/26. This clinic only provides a school note at the end of the visit. I need a simple "Standard visit summary" for foster care records. A few days later I drove back to the clinic and requested the visit summary. I received nothing but the run around, road blocks at every turn from this clinic. I was told to contact medical records I signed the release. I was told it will take 10-14 days and there will be a fee! Fee is not waived for foster care. When you call medical records no one answers. I left 2 voice mail messages still no records. This clinic is unprofessional and difficult to deal with. Don't waste your time at this clinic!!! The on line response that I received following my post is for me to call the clinic. How is that helpful when you folks don't answer the phone? I already requested visit summaries twice. If you people truly want to resolve the issue and provide the visit summary you wouldn't instruct me to call again when you people don't answer phones nor return phone calls. Train staff to provide visit summaries at the end of each visit and stop the rude unaccommodating behavior!!!!

Response from the owner
Linda, thank you for sharing. We want to resolve this and assist with obtaining your visit summary. Please contact the clinic or medical records directly so we can help promptly.
Kelsie Pell
2 months ago
1

We have been trying to get my son's medical records released for more than 2 months. They keep telling us they will send them and they never do. we've filled out the paperwork multiple times. My son's pediatrician has called them repeatedly. I'm pretty sure this is illegal. It forces patients to continue to use them for refills. It's a racket and a scam. DO NOT USE THIS FACILITY. We are going to have to get an attorney involved to resolve this. It's not worth it. Go anywhere else.

Response from the owner
Kelsie, we take concerns about medical records very seriously and want to resolve this promptly. Please contact our office directly so we can assist and escalate this matter offline.
Xochitl
3 months ago
1

Honestly worst place to try and get your child hdhd meds. They don't answer the pharmacy or me. She has been without medication for a month, because when I call it goes through the answering service. The answering service told me that the doctor did not put notes on her medication. And that I might as well wait until her next appointment for me to refill her medication because the provider will say she needs to see her since there was no notes! So that was a whole month. And now they didn't send the proper paperwork, so it can run through her insurance. Honestly, if you can find another place just do it.

Response from the owner
Xochitl, I'm sorry to hear about your experience. We want to make this right; please contact our office directly so we can assist and resolve this promptly.
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