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Clinical Associates PA

8629 Bluejacket Lenexa, KS 66214
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Clinical Associates KS 66214

About Clinical Associates PA

Known as the City of Festivals, Lenexa, Kansas, is the home of Clinical Associates PA. Clinical Associates provides outpatient mental health and addiction treatment services as well as justice system services for adults and adolescents. Clinical Associates accepts insurance coverage for services.

Services for Justice Involved Johnson County Residents

One thing that caught my eye here was the extensive list of services they provide to those involved with the courts. There is an anger management group that lasts 12 weeks and addresses emotional management, including emotional management in conjunction with substance use.

They also provide outpatient addiction treatment through the Johnson County Courts. This program includes assessments, intensive outpatient treatment and family education and support.

There’s also an adult sex offender group for both court ordered and self referred clients. They look at root causes and relapse prevention using cognitive behavioral therapy.

Finally they have a batterer’s intervention group that lasts 24 weeks. It meets the requirements for Johnson County’s domestic violence diversion program and helps participants deal with challenging emotions in constructive ways.

Adolescent Treatment in Lenexa

Another unique part of Clinical Associates’ programs is their services for adolescents. They have multiple group therapy options for youth, including Coping for ages 12 to 18 who are struggling with emotional difficulties like depression, anxiety, low self esteem or grief and loss. Decision Making is a group for the same ages and helps adolescents deal with past choices that had negative consequences. Clinical Associates also has anger control and outpatient addiction treatment for teens.

Latest Reviews

Brendan Citron
2 months ago on Google
1
They don't answer there phones, can't get through to them to get necessary forms filled out for my social security disability case, never can reach anyone. There super disorganized, the doctors side of people are not friendly it least not the ones at the window. Just go some where else and save your self a headache.
Mikelle Read
3 months ago on Google
1
Edited: 5 to 1 Star.I went to clinical associates around this time last year after leaving my corporate job. I was still waiting for my cobra packet to come in for insurance coverage when I did testing. I was assured I would get the money back as soon as I signed up for cobra. ALL of the other doctors I went to in that time period I was returned the out of pocket expenses I paid. Not clinical associates. I m owed several THOUSAND because their insurance department messed up so badly. I battled with it for MONTHS trying to get my money back and they messed it up so bad that I went through several people at the insurance company to try to sort it out. it s past the point that I can receive it so I had to eat several thousand when I was out of a job and my most vulnerable. To say I m pissed a year later is an understatement. Im exactly where I started so the testing didn t even help.I still think Cheryl coons is wonderful and did like the receptionists I mentioned below.But respectfully, f*** this place.*******I ve not had as terrible experience as everyone else posting reviews, I was referred here by my doctor and was also scared based off of the negative reviews. So far I plan on staying!I met with a Psychiatrist (I can't remember his name) I requested to be with a female provider but he ended up being great! After my testing he gave a very thorough run through of every test I took. He did an amazing job explaining everything, answering my questions and making sure to talk about every detail. The only downfall is that it's been a full month and I haven't gotten my "written results" so I know what we discussed but do not have an official diagnosis yet.Cheryl Coons is my provider for medication and she is outstanding! I wish i'd found her a long time ago. She's extremely kind, relatable, and understanding. She doesn't let any detail go unnoticed and makes sure to fully explain your medication and make sure you are onboard with the decision before prescribing. I cannot recommend her enough! She will call you and discuss questions/concerns as well. Her (I believe nurse? or assistant?) is also very sweet and responsive.I've had a lot of billing/insurance issues and the one guy I met in person was very nice but don't try to call them. I called 3 times, left voicemails and no one communicated with me. I had to call the front desk and have them get in contact with billing to see what was going on. So it's better to just go in in person and talk to them instead of calling.Everyone who helped proctor my testing was very kind and knowledgeable as well and I enjoyed speaking with them.And finally... the front desk help. Let me start with saying they do have some great receptionists before I mention the not so great. Hannah has been extremely kind, understanding and helpful every time i've talked with her. She seems to go out of her way to provide extra care and attention to her job. When I was having some insurance issues she was super patient and helpful while I was figuring it all out. There is also another receptionist who is pretty nice, she has blonde curly hair (i'm sorry I don't know her name!)The coworker she's usually with however is likely the one all of the reviews are about. Very rude, short and does not communicate a single thing. I hate to say it but she's not very competent either so when she's having issues understanding she gets rude with you as if you're the one whose an idiot. They must not check their google reviews because there's no way this woman would have a job if they did. I always dread when her window is the only one open.All in all the only really bad thing I have to say about the place is the one receptionist (I think there was one other that got grumpy with me but it seemed like a "bad day" grumpy and not a "I suck at my job" grumpy). Everyone else is great! I hope this helps someone whose nervous to give them a shot. They have A LOT of providers so if you end up with someone you don't like you could easily switch to another. :)
Serena
3 months ago on Google
5
After a week of waiting for a callback, I finally received a phone call to set up an appointment, and I had a conversation with a guy named Chris. He mentioned that he s new to the job, which is great because I had come across some recent reviews indicating that the front desk service was lacking and hard to reach. However, Chris was incredibly helpful and took the time to explain everything thoroughly! A big shoutout to him for being so friendly and genuinely working hard to get things organized! I really appreciate it!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.3 / 10

Location

Accepted Insurance

Clinical Associates PA works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Inpatient rehab offers intensive treatment and typically include round-the-clock clinical care. Inpatient treatment is designed primarily for clients exiting detox, those in early recovery, and those at an increased risk of relapse. Inpatient programs generally involve multiple addiction counseling sessions per week, which may include individual, group, and family counseling. Many inpatient rehabs also offer recovery-focused life skills training and evidence-based holistic therapies, such as meditation, massage, yoga, equine therapy, and experiential therapy.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Clients in a rehab aftercare program typically have completed intensive inpatient treatment but may be receiving outpatient care. Many have concluded outpatient treatment as well and are in the maintenance phase of their recovery. Rehab aftercare services are designed to provide a full continuum of care as clients apply their recovery skills at home, in the workplace, and in the community. Clients typically receive peer coaching, career counseling, and 12 step recovery program induction, among other services.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

The length, intensity, setting, and treatment methods vary for each drug rehab in Kansas. Plans of care can be tailored to meet each person's own unique situation and needs. With the right program, individuals can successfully achieve long-term sobriety.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

In family therapy, experienced therapists help family members navigate the challenges of addiction by fostering open lines of communication and mutual support. This approach strengthens the family unit and improves the effectiveness of the recovery process.

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting

Staff & Accreditations

Staff

Ozmar Tretwell

Owner

Jaime Faulkenberry

Program Manager

Melissa Gregg

Office Administrator

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Phone icon (913) 677-3553
Building icon

8629 Bluejacket
Lenexa KS, 66214

Fact checked and written by:
Anna Spooner
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Lenexa

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Reviews of Clinical Associates PA

1.89/5 (101 reviews)
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Reviews

1

Whenever I think I have an emergency I know I'm not calling here because they never answer the phone!

Reviewed on 2/14/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

1.9 (100 reviews)
Lisa Holloway
1 month ago
1

We traveled over an hour for our child’s first appointment. Yesterday, we received two text message reminders and one email reminder about his appointment. We arrived and were informed they were double booked, and they moved our child’s appointment. No phone call, no email, nothing. Extremely unprofessional and very frustrating.

Barry Miller
1 month ago
1

I had my appointment two weeks ago and they still have not called in my prescriptions. I have now been off my meds for 10 days. I have called and emailed numerous times and so has my pharmacy. No response whatsoever. This is the second time this has happened, and I've only been there twice.

Sooriya Neerukonda
2 months ago
1

Brendan Citron
2 months ago
1

They don't answer there phones, can't get through to them to get necessary forms filled out for my social security disability case, never can reach anyone. There super disorganized, the doctors side of people are not friendly it least not the ones at the window. Just go some where else and save your self a headache.

Kate J
3 months ago
1

Front desk is extremely rude and unprofessional.

Mikelle Read
3 months ago
1

Edited: 5 to 1 Star. I went to clinical associates around this time last year after leaving my corporate job. I was still waiting for my cobra packet to come in for insurance coverage when I did testing. I was assured I would get the money back as soon as I signed up for cobra. ALL of the other doctors I went to in that time period I was returned the out of pocket expenses I paid. Not clinical associates. I’m owed several THOUSAND because their insurance department messed up so badly. I battled with it for MONTHS trying to get my money back and they messed it up so bad that I went through several people at the insurance company to try to sort it out. it’s past the point that I can receive it so I had to eat several thousand when I was out of a job and my most vulnerable. To say I’m pissed a year later is an understatement. Im exactly where I started so the testing didn’t even help. I still think Cheryl coons is wonderful and did like the receptionists I mentioned below. But respectfully, f*** this place. ******* I’ve not had as terrible experience as everyone else posting reviews, I was referred here by my doctor and was also scared based off of the negative reviews. So far I plan on staying! I met with a Psychiatrist (I can't remember his name) I requested to be with a female provider but he ended up being great! After my testing he gave a very thorough run through of every test I took. He did an amazing job explaining everything, answering my questions and making sure to talk about every detail. The only downfall is that it's been a full month and I haven't gotten my "written results" so I know what we discussed but do not have an official diagnosis yet. Cheryl Coons is my provider for medication and she is outstanding! I wish i'd found her a long time ago. She's extremely kind, relatable, and understanding. She doesn't let any detail go unnoticed and makes sure to fully explain your medication and make sure you are onboard with the decision before prescribing. I cannot recommend her enough! She will call you and discuss questions/concerns as well. Her (I believe nurse? or assistant?) is also very sweet and responsive. I've had a lot of billing/insurance issues and the one guy I met in person was very nice but don't try to call them. I called 3 times, left voicemails and no one communicated with me. I had to call the front desk and have them get in contact with billing to see what was going on. So it's better to just go in in person and talk to them instead of calling. Everyone who helped proctor my testing was very kind and knowledgeable as well and I enjoyed speaking with them. And finally... the front desk help. Let me start with saying they do have some great receptionists before I mention the not so great. Hannah has been extremely kind, understanding and helpful every time i've talked with her. She seems to go out of her way to provide extra care and attention to her job. When I was having some insurance issues she was super patient and helpful while I was figuring it all out. There is also another receptionist who is pretty nice, she has blonde curly hair (i'm sorry I don't know her name!) The coworker she's usually with however is likely the one all of the reviews are about. Very rude, short and does not communicate a single thing. I hate to say it but she's not very competent either so when she's having issues understanding she gets rude with you as if you're the one whose an idiot. They must not check their google reviews because there's no way this woman would have a job if they did. I always dread when her window is the only one open. All in all the only really bad thing I have to say about the place is the one receptionist (I think there was one other that got grumpy with me but it seemed like a "bad day" grumpy and not a "I suck at my job" grumpy). Everyone else is great! I hope this helps someone whose nervous to give them a shot. They have A LOT of providers so if you end up with someone you don't like you could easily switch to another. :)

Serena
3 months ago
5

After a week of waiting for a callback, I finally received a phone call to set up an appointment, and I had a conversation with a guy named Chris. He mentioned that he’s new to the job, which is great because I had come across some recent reviews indicating that the front desk service was lacking and hard to reach. However, Chris was incredibly helpful and took the time to explain everything thoroughly! A big shoutout to him for being so friendly and genuinely working hard to get things organized! I really appreciate it!

Kamryn Johnson
3 months ago
1

Let me start by saying that I never post bad reviews, but this place doesn’t deserve a good one. I have called three times in the past 2 weeks to get an appointment and a medication refill. I finally went to the office because I am out of a medication. The window to the doctors side was closed so I went to the therapists side and explained my situation. They even weren’t happy with the doctors side. They were patient and made sure I had everything I needed, appointment and all. Then the doctors side finally opened their window and called my name. They then proceeded to very rudely blame me for not having an appointment to refill my medications. They then blamed me again and said that I can’t have my medications refilled until I have an appointment even though I’ve been on these medications for years. I will now have to go at least a week without my medication because they simply wouldn’t answer their phone.

Keith T
3 months ago
1

Just sat down in the waiting room feeling like just a number after the cold, robotic greeting from the front desk "receptionist.". She referred to my daughter only as, "the patient," and me as "the guardian, " all in the third person throughout the entire interaction without making eye contact. Really inviting reception. Perhaps a prelude to the A.I. that will be taking her job soon. Update to this review: I want to apologize to AI for the insulting way I related it to the horrible reception I got at clinical associates. I have since interacted with AI extensively and AI is much more pleasant, personable, and human than the receptionist at clinical associates. Please forgive me AI for the insensitive remark.

Brittney White
3 months ago
1

I use to love it here. I love my provider but calling in and leaving a message is almost pointless. I called 2 weeks ago, a week ago and today and can’t get a return call or my son’s medication sent in on time. Last time I had to walk in and ask that they fill it. The office is 30 minutes away so it was a pain

Chauna Hart
4 months ago
5

Dr Ethan Bickelhaupt is a great Doctor. There is one Dr you don’t want to get, Dr Apolonia. She did Malpractices on me with my mother.

Ryan Folker
4 months ago
1

I've got to be honest. The office staff need work. Currently sitting on hold for 115 minutes. I called at 4:16pm. I am assuming at this point they've left for the day, since they close at 4:30pm but they just left some of us hanging on the line. Either way, this has happened to me before. Another EXCEPTIONALLY frustrating issue is trying to get your meds refilled. Why make it so complicated? I mean honestly. Also NEVER getting a call back literally ever to inform me as to what is going on is bad customer service, plain and simple. Compound that with the fact that I suffer from several mental health conditions that cause me to feel extreme anxiety in instances of unknown. Now, lets reference the fact that all of their clients are likely, to some degree, suffering from mental health diagnoses' themselves. I wanted to give them the benefit of the doubt in regards to how they are typically all very grumpy as well, because most jobs suck, and I get that, but up until now I was not the reason it sucked. So maybe just TRY to be nice? I waited until 06:00pm and still no answer, so I assume my first instinct about them just leaving their customers on their hold system and going home from work is how they handle things there. Really frustrating........

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