Columbia University Irving Medical Center Smithers Center

My mother was admitted for over two months in the Oncology Floor : Hudson 6 North and during that time we experienced the full range of what long-term hospitalization can bring fear, hope, exhaustion, and gratitude. Through it all, the staff who cared for her made a tremendous difference. From the moment she arrived, the nurses, CNAs, and support staff treated her with patience, dignity, and compassion. They not only managed her medical needs, which were complex and constantly changing, but they also supported her emotionally on the harder days. As a family member who was there every day, I truly saw how much effort it takes to care for a patient long-term, and I’m extremely grateful for their consistency and kindness. Communication from the medical team was generally clear and responsive. Doctors and nurse practitioners took time to explain her condition, treatment plans, and next steps in a way we could understand. When complications came up, they acted quickly and kept us informed. The nursing department deserves special mention. Many nurses went above and beyond — checking on her even when they weren’t assigned to her, helping her stay comfortable, encouraging her through difficult procedures, and treating her as more than just a patient. Their compassion helped her feel safe, and it helped our family feel supported during a very stressful period. Of course, with a long stay, there were moments where we wished communication had been quicker or smoother, especially between shifts and departments. But whenever we brought up questions or concerns, the staff made an effort to address them. Overall, my mother received attentive, respectful, and skilled care throughout her two months at the hospital. We are very grateful to the team who cared for her day and night. Thank you for the dedication, patience, and compassion you showed our family during one of the hardest times of our lives.

4 stars for the Staff. Nice inside.Confident..

Great hospital all around. Been coming here since a young child.