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Columbus Springs East

2085 Citygate Drive
Columbus, OH 43219
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Columbus Springs Dublin - Citygate Drive OH 43219

About Columbus Springs East

Columbus Springs East in Columbus, Ohio is a behavioral health hospital that provides the community with inpatient and outpatient substance use treatment. Walk-ins are accepted and they are open 24/7.

Beginning Your Recovery with Detox and Inpatient Care

Your program begins with a comprehensive evaluation that may recommend detoxification, during which you stop using drugs or alcohol and your body adjusts to living without the substances. This helps to medically stabilize your body and mind. You are fully supervised and medically treated to minimize discomfort and reduce the risk of relapse.

Medications are also used to help control your blood pressure and support your physical health. After detox, you can transition into the acute phase of therapy in which you may be offered inpatient substance abuse treatment or dual diagnosis treatment, depending on your evaluation.

Inpatient care is considered depending on the severity of your symptoms, your need for 24/7 monitoring, or your social support system. You’ll be involved in individual and group meetings, educational programs, family meetings, and activity therapies.

Outpatient Treatment and Aftercare Support Long Term Recovery

Once you have completed an inpatient program or if you don’t need the comprehensiveness of inpatient rehab, outpatient treatment is available including an intensive outpatient program or a partial hospitalization program.

They also offer ongoing support services to promote your long-term recovery. This includes their alumni support groups that help you maintain sobriety while providing peer support after discharge.

Your discharge plan may also help you get connected to resources in your community that help provide ongoing support for your recovery journey. They work with most major Insurance programs and will verify your coverage before beginning treatment.

Similar Rehab Centers

Fact checked and written by:
Gayle Morris, BSN, MSN
Edited by:
Nikki Wisher, BA

Latest Reviews

Marvin Miller Jr
1 month ago on Google
2
While I am thankful for caring therapist like Jessica and Malcolm. In fact all therapist were wonderful in the Sunrise unit. I also appreciate Dax the African American male nurse who really looked out for me. I must say the daytime nursing staff is by far the worse nursing staff I've ever experienced. Some of the staff members in the Sunrise unit who werre responsiblefor assitinf us to and from the cafeteria (ESPECIALLY that big old MICHELLE who does NOTHING but sit and waddle when she walks) were the most non professional, trifling, and deplorable staff I've ever seen.. Some even talked about other patients badly IN FRONT of other patients. Unfortunately I was confronted by a staff member who came over from the Maple Unit because I reported her foolishness. If Im not mistaken, staff members should confront the one I reported her to...NOT the patient. I also saw a patient being blantly disrespected by Dora the night nurse as she laughed at him while making a complaint. There were nurses who were actually sleeping while on the floor. The only positives that I have is the wonderful information I received from activity groups and classes I was there to learn how to navigate life without my mother and the love of my life , who I buried three weeks apart. Other than that ..I WOULDN'T WISH COLUMBUS SPRINGS EAST ON MY WORST ENEMY. Yuck and 🤢 👎🏾
Response from the owner2 weeks ago
Thank you for sharing your experience with me. I take your concerns seriously. I've passed along your review for investigation, and our team would like the opportunity to discuss your concerns directly. For your privacy, please reach out to 380-201-2241 between the hours of 8 a.m. and 5 p.m., Monday through Friday. Thank you, Ashley
User
2 months ago on Google
1
This place still gives me nightmares. Horrible staff very dismissive denied me medical items multiple times even though they were in the back. Staff doesn’t care about patients at all this place needs to be shut down. If I could give it a 0 I would. Worst experience of my life. They are abusive and horrible- I was verbally harassed by the staff along with other patients with racist and sexual harassment remarks because I had just been through sexual assault. I recommend calling the state to report them. What goes on behind these walls is torture.
Response from the owner2 weeks ago
Thank you for sharing your experience with me. I take your concerns seriously. I've passed along your review for investigation, and our team would like the opportunity to discuss your concerns directly. For your privacy, please reach out to 380-201-2241 between the hours of 8 a.m. and 5 p.m., Monday through Friday. Thank you, Amy B.
Caleb Jones
2 months ago on Google
1
I’m an alcoholic in recovery. I’ve stayed at Columbus springs east a total of three times. Every time that place comes up in my thoughts I’ve become more and more convinced that I need to write this review in the hopes that other people can see it and not have to go through what people go through in this facility. The trending themes of the reviews are pretty accurate: you get there and get stuck in a room for 2-3 hours and get interviewed for like 15 minutes during that time, then the finally take you back to the unit. I have one good thing to say about Columbus springs east: they keep it pretty clean. Besides that the care and treatment is abysmal. Each stay I’ve spoken with a case worker posing to be a therapist once for like 10 minutes out of the entire week stay. The few group therapies they do aren’t constructive in any way. It’s either an hour of arts and crafts or an hour of listening to some “therapist” talk about themselves. Now the good part. The staff. Treating people with basic human decency is almost nonexistent. When you require the tiniest amount of care it’s a problem for the staff. Asking them for basic stuff like a roll of toilet paper or to be let in the laundry room that they keep locked, so you can have clean clothes, is the worst thing you can do to them. They treat you like an inconvenience. Like you’re less than human even. All three stays I saw them deny patients the medicines they were supposed to have. They denied them clean blankets to sleep with. I could go on and on and on. I’ll just say that what other people are saying in these reviews I’ve pretty much witnessed all of it happen at least once in my three stays. These former patients are telling the truth. It’s supposed to be a place of healing but it is not. I only got one thing out of it and thats that I was locked up away from alcohol long enough to detox. Literally every other aspect of the experience was a failure on behalf of the facility and its staff. In fact if I became the owner of Columbus springs east right now the very first thing I would do is fire every single person that works in the units in the morning. And then next I would seriously investigate the conduct of the other shifts. All of the nurses need to be investigated for malpractice and the actual doctor needs to have his license revoked. If not be in prison. Additionally it’s true: this place milks people for their insurance. Several days into your stay they come to you with a form to voluntarily extend your hold. If you do not sign it they take you to court and declare you unsafe to yourself or others. So you’re staying till they let you go either way. My last stay a woman came in withdrawing from Ativan that she had heavily abused. Which Ativan is a benzodiazepine. They gave her no medical treatment for the withdrawal other than ibuprofen. They let her walk around the unit all night long in a state of panic, shaking uncontrollably, sobbing, and sick. And in case you didn’t know there’s two substances where the withdrawal can just straight kill you and that’s benzo’s and alcohol. Despite this, they repeatedly denied her desperate begs for medical attention. Honestly yeah.. this place just needs to be shut down. If you have any other choice besides locking your loved one up please don’t take them here. And the food is horrible.
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Rehab Score

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5.9 / 10

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Ohio provides comprehensive treatment to address the physical and psychological needs of those struggling with substance use disorders. This may involve inpatient and/or outpatient care.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Amenities

  • private iconPrivate Setting
  • spa2 iconYoga Studio

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

2085 Citygate Drive
Columbus, OH 43219

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Reviews of Columbus Springs East

2.39/5 (239 reviews)
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Overall Experience
Date Submitted
Reviewer

Google Reviews

2.39 (239 reviews)
Marvin Miller Jr
1 month ago
2

While I am thankful for caring therapist like Jessica and Malcolm. In fact all therapist were wonderful in the Sunrise unit. I also appreciate Dax the African American male nurse who really looked out for me. I must say the daytime nursing staff is by far the worse nursing staff I've ever experienced. Some of the staff members in the Sunrise unit who werre responsiblefor assitinf us to and from the cafeteria (ESPECIALLY that big old MICHELLE who does NOTHING but sit and waddle when she walks) were the most non professional, trifling, and deplorable staff I've ever seen.. Some even talked about other patients badly IN FRONT of other patients. Unfortunately I was confronted by a staff member who came over from the Maple Unit because I reported her foolishness. If Im not mistaken, staff members should confront the one I reported her to...NOT the patient. I also saw a patient being blantly disrespected by Dora the night nurse as she laughed at him while making a complaint. There were nurses who were actually sleeping while on the floor. The only positives that I have is the wonderful information I received from activity groups and classes I was there to learn how to navigate life without my mother and the love of my life , who I buried three weeks apart. Other than that ..I WOULDN'T WISH COLUMBUS SPRINGS EAST ON MY WORST ENEMY. Yuck and 🤢 👎🏾

Response from the owner
Thank you for sharing your experience with me. I take your concerns seriously. I've passed along your review for investigation, and our team would like the opportunity to discuss your concerns directly. For your privacy, please reach out to 380-201-2241 between the hours of 8 a.m. and 5 p.m., Monday through Friday. Thank you, Ashley
User
2 months ago
1

This place still gives me nightmares. Horrible staff very dismissive denied me medical items multiple times even though they were in the back. Staff doesn’t care about patients at all this place needs to be shut down. If I could give it a 0 I would. Worst experience of my life. They are abusive and horrible- I was verbally harassed by the staff along with other patients with racist and sexual harassment remarks because I had just been through sexual assault. I recommend calling the state to report them. What goes on behind these walls is torture.

Response from the owner
Thank you for sharing your experience with me. I take your concerns seriously. I've passed along your review for investigation, and our team would like the opportunity to discuss your concerns directly. For your privacy, please reach out to 380-201-2241 between the hours of 8 a.m. and 5 p.m., Monday through Friday. Thank you, Amy B.
Caleb Jones
2 months ago
1

I’m an alcoholic in recovery. I’ve stayed at Columbus springs east a total of three times. Every time that place comes up in my thoughts I’ve become more and more convinced that I need to write this review in the hopes that other people can see it and not have to go through what people go through in this facility. The trending themes of the reviews are pretty accurate: you get there and get stuck in a room for 2-3 hours and get interviewed for like 15 minutes during that time, then the finally take you back to the unit. I have one good thing to say about Columbus springs east: they keep it pretty clean. Besides that the care and treatment is abysmal. Each stay I’ve spoken with a case worker posing to be a therapist once for like 10 minutes out of the entire week stay. The few group therapies they do aren’t constructive in any way. It’s either an hour of arts and crafts or an hour of listening to some “therapist” talk about themselves. Now the good part. The staff. Treating people with basic human decency is almost nonexistent. When you require the tiniest amount of care it’s a problem for the staff. Asking them for basic stuff like a roll of toilet paper or to be let in the laundry room that they keep locked, so you can have clean clothes, is the worst thing you can do to them. They treat you like an inconvenience. Like you’re less than human even. All three stays I saw them deny patients the medicines they were supposed to have. They denied them clean blankets to sleep with. I could go on and on and on. I’ll just say that what other people are saying in these reviews I’ve pretty much witnessed all of it happen at least once in my three stays. These former patients are telling the truth. It’s supposed to be a place of healing but it is not. I only got one thing out of it and thats that I was locked up away from alcohol long enough to detox. Literally every other aspect of the experience was a failure on behalf of the facility and its staff. In fact if I became the owner of Columbus springs east right now the very first thing I would do is fire every single person that works in the units in the morning. And then next I would seriously investigate the conduct of the other shifts. All of the nurses need to be investigated for malpractice and the actual doctor needs to have his license revoked. If not be in prison. Additionally it’s true: this place milks people for their insurance. Several days into your stay they come to you with a form to voluntarily extend your hold. If you do not sign it they take you to court and declare you unsafe to yourself or others. So you’re staying till they let you go either way. My last stay a woman came in withdrawing from Ativan that she had heavily abused. Which Ativan is a benzodiazepine. They gave her no medical treatment for the withdrawal other than ibuprofen. They let her walk around the unit all night long in a state of panic, shaking uncontrollably, sobbing, and sick. And in case you didn’t know there’s two substances where the withdrawal can just straight kill you and that’s benzo’s and alcohol. Despite this, they repeatedly denied her desperate begs for medical attention. Honestly yeah.. this place just needs to be shut down. If you have any other choice besides locking your loved one up please don’t take them here. And the food is horrible.

Stacie Mosley
2 months ago
1

I would give this place ZERO stars if I could. My mom passed away in July 2025 and my dad, Richard Martin, was having a tough time dealing with her loss. Feeling suicidal, he checked himself in to Columbus Springs East on February 15, 2026. I spoke with him the following day and he said he felt coerced into staying, but knowing his mental state I convinced him to stay. Each day I spoke with him he sounded like he was deteriorating instead of getting better, and each day he told me he hadn't seen any mental health or medical professionals since the first night when they transferred him to Mount Carmel East for a short time to have his physical health checked out before admitting him to Cols Springs East. After I realized he wasn't getting treatment I called his GP to try to help me get him out, but even though he was admitted "voluntarily", he was not permitted to leave. What kind of operation is that? He ended up being there from February 15 - February 23 and had ZERO mental health therapy the entire 8 days. ZERO counseling. He spoke to no one with a professional mental health background after the first day. I even have a text from one of the "therapists" who worked there saying she felt bad because patients were not getting the treatment they need or deserve during their stay. My dad's total stay was approximately $9,000, of which he had to pay $1,900 before walking out the door. They sent him away with an outpatient therapy appointment scheduled for four days later. He never made it. Two days after being released from Columbus Springs East he took his own life. This place is a complete joke. And at the VERY LEAST they are committing insurance fraud by billing insurance companies for patient stays when the patients are receiving ZERO treatment. If you or a loved one are in mental crisis, please stay away from Columbus Springs East.

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