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Columbus Springs East

2085 Citygate Drive Columbus, OH 43219
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Columbus Springs Dublin - Citygate Drive OH 43219

About Columbus Springs East

Columbus Springs East in Columbus, Ohio is a behavioral health hospital that provides the community with inpatient and outpatient substance use treatment. Walk-ins are accepted and they are open 24/7.

Beginning Your Recovery with Detox and Inpatient Care

Your program begins with a comprehensive evaluation that may recommend detoxification, during which you stop using drugs or alcohol and your body adjusts to living without the substances. This helps to medically stabilize your body and mind. You are fully supervised and medically treated to minimize discomfort and reduce the risk of relapse.

Medications are also used to help control your blood pressure and support your physical health. After detox, you can transition into the acute phase of therapy in which you may be offered inpatient substance abuse treatment or dual diagnosis treatment, depending on your evaluation.

Inpatient care is considered depending on the severity of your symptoms, your need for 24/7 monitoring, or your social support system. You’ll be involved in individual and group meetings, educational programs, family meetings, and activity therapies.

Outpatient Treatment and Aftercare Support Long Term Recovery

Once you have completed an inpatient program or if you don’t need the comprehensiveness of inpatient rehab, outpatient treatment is available including an intensive outpatient program or a partial hospitalization program.

They also offer ongoing support services to promote your long-term recovery. This includes their alumni support groups that help you maintain sobriety while providing peer support after discharge.

Your discharge plan may also help you get connected to resources in your community that help provide ongoing support for your recovery journey. They work with most major Insurance programs and will verify your coverage before beginning treatment.

Latest Reviews

Randi! Cramer
3 months ago on Google
4
So, the place isn't perfect... but there was a major screw up somewhere along the line with me getting my medication after a stay there. The office staff went crazy over 7 days to make sure I got my meds, even when I had given up, they made it happen. I appreciate that so much.
Response from the owner2 months ago
Hi, thank you for sharing and for choosing Columbus Springs East. It is our honor to provide quality care. -- Amy B.
Nehemiah Dorsey
4 months ago on Google
1
doped me up and wouldn t let me out
Response from the owner4 days ago
Thank you for sharing your experience with me. I take your concerns seriously, and I've passed along your review to our hospital administration. Our leadership team would like the opportunity to discuss them with you directly, so to protect your privacy, please contact the hospital. As an alternative, you may call our anonymous Ethics and Compliance hotline at 1-877-508-LIFE (5433) to report your concerns. Thank you, Amy B.
User
4 months ago on Google
1
This place still gives me nightmares.
Response from the owner4 days ago
Thank you for your review. I ve provided this to our administration. Our leadership team would like the opportunity to discuss your concerns with you directly, so to protect your privacy, please contact the hospital. As an alternative, you may call our anonymous Ethics and Compliance hotline at 1-877-508-LIFE (5433) to report your concerns. Thank you, Amy B.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.6 / 10

Location

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
24-hour icon24-Hour Clinical Care
At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Ohio provides comprehensive treatment to address the physical and psychological needs of those struggling with substance use disorders. This may involve inpatient and/or outpatient care.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Amenities

  • private iconPrivate Setting
  • spa2 iconYoga Studio

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (614) 300-9100
Building icon

2085 Citygate Drive
Columbus, OH 43219

Fact checked and written by:
Gayle Morris, BSN, MSN
Edited by:
Nikki Wisher, BA

Rehab in Cities Near Columbus

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Reviews of Columbus Springs East

2.5/5 (202 reviews)
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Overall Experience
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Google Reviews

2.5 (202 reviews)
Lisa Vanderbilt Heinrich
2 weeks ago
1

Attempted to call to find out about treatment options. I was told insurance wouldn't pay for treatment as the person was 60 days sober. He never asked me if I wanted/could pay out-of-pocket. Don't waste your time calling this facility. They are rude and don't explain the program. They just want to know if insurance will pay. Perhaps the owners would like to know this man on phone just blocked the opportunity for a patient who was willing to pay out of pocket and up front payment. Re-train your staff on how to treat potential patients AND listen in on their conversations. Very rude service.

Response from the ownerInvalid relative date format:
Thank you for sharing your experience with me. I take your concerns seriously. I've passed along your review for investigation, and our team would like the opportunity to discuss your concerns directly. For your privacy, please reach out to 380-201-2241 between the hours of 8 a.m. and 5 p.m., Monday through Friday. Thank you, Amy B.
Nancy Guzman
3 weeks ago
1

If I could give this place zero stars a would. First off my nephew was in here recently and he didn’t have a good experience. He went in and was told it was a 72 hr hold but turned around and kept in for a week. I’m sure this was done to get more money from his insurance company which he has very good insurance. He was not even seen by a psychiatrist or any mental health person to get an assessment. He was having an allergic reaction to shot that he was given which the nurse told him was for a medication he takes but turned out it was a psychotic medication and he didn’t know about it. When he called us we knew right away he didn’t sound right he was not feeling well his throat was closing. We spoke with the nurse and she said it was anxiety when I explained that this can’t be anxiety she hung up phone on us. His mother is a nurse so we knew that wasn’t anxiety. We called 911 and they didn’t let 911 inside facility. Which I find strange due to the bill of rights being a law in America. Bill of rights says we CANNOT be denied medical care under no circumstances. He was denied medical care. This place is very unprofessional and very unsafe. Please do not let your loved ones go here. Please take them to a ER not this place. The nurses don’t even tell ppl what they are giving you. Not acceptable. We are getting a lawyer. They will not do this to my love one and we sit back and do nothing.

Alexandria Hahn
1 month ago
1

I made an appointment for an IOP assessment and was told if I mention this to the assessor they would set me up with the IOP program. I was then tricked, pressured, and manipulated into staying in the inpatient program. I felt kidnapped. No matter how clearly I expressed this, no one cared. They treated me and everyone else awful. Truly a deeply traumatizing experience and I do not feel like I received any benefit, only more mistrust with mental healthcare and healthcare workers in general. Do not make my same mistake. I did not meet a single patient in there who felt supported by the staff at all.

Response from the ownerInvalid relative date format:
Thank you for sharing your experience with me. I take your concerns seriously. I've passed along your review for investigation, and our team would like the opportunity to discuss your concerns directly. For your privacy, please reach out to 380-201-2241 between the hours of 8 a.m. and 5 p.m., Monday through Friday. Thank you, Amy B.
c
1 month ago
1

My girlfriend went into an evaluation for the IOP program and was manipulated into signing voluntary consent forms that "gave up all of her rights, including the right to revoke consent". The issue is that she was pressured to sign these forms and told she didn't have a choice, even though she did not need inpatient, told the staff this, and asked to leave multiple times. When this happens, a hospital must either discharge or pink slip the client - you can't just trick them into giving up their rights because you want the insurance money of an inpatient stay without any of the liability. The nurse then told her she was "easily hypnotized" by the social worker and "one of the easy ones" to trick into their inpatient program. Seems like it's a common enough practice to where the nurses feel comfortable joking about it. She said there were other patients she talked to in the same situation, and that a few of the staff members acknowledged that it's a common practice for people to get put into inpatient at Columbus Springs East when they shouldn't be. I talked to the receptionist who also said this. We reported it all and more to the patient advocate, who "investigated" but did so without talking to my girlfriend about her emotional abuse from the staff, reading the detailed log of conversations I have had with the staff that supports her experiences, or listening to the voicemail she left me which supports her experiences. He did eventually talk to her but only after he said we were both lying - again, without actually "investigating" thoroughly or considering any of the evidence. Be very careful and know your rights well if you go here. I'm sure some of their counselors/staff are helpful, but she described the experience as traumatic when she got discharged. It did not help her at all. She said that the more she tried to advocate for herself, the meaner the staff were to her. She tried to ask for the Ohio Revised Code and the staff became incredibly demeaning to her after that. When she finally did get sent home, they sent her home with someone else's medical records. HIPAA violation. There is a collection of highly unethical practices at this location. I see a lot of people in the reviews have also been mistreated by the location. I would like to inform everyone of the following places that you can report Columbus Springs East if you have received mistreatment: The Joint Commission Ohio Mental Health and Addiction Services Ohio Disability Rights Your state representative Department of Health and Human Services Your insurance company if they held you inpatient when you did not meet the criteria, or if they gave you treatment that was unjustified The licensing boards of the individuals who mistreated you (Nursing board, social work board, etc). Of course, please do not report the practice unless you have directly been mistreated by them. This is only educational to ensure that patients know their rights, because Columbus Springs East does a very poor job of explaining them.

JavaMePlease
1 month ago
1

They are very unprofessional. The staff is a nightmare. They laugh at patients. Make fun of them and laugh at them dismisss the concerns of the patients. They do not return phone calls. And even the supervisor wasn't available to speak to. Therapist has been non existent and my loved one has been there 6 days. Never again! I would give 0 stars if it was an option.

Response from the ownerInvalid relative date format:
Thank you for sharing your experience with me. I take your concerns seriously. I've passed along your review for investigation, and our team would like the opportunity to discuss your concerns directly. For your privacy, please reach out to 380-201-2241 between the hours of 8 a.m. and 5 p.m., Monday through Friday. <br>Thank you, Amy B.
jewell m lewis
2 months ago
1

I was very surprised when I walked in for help I was treating like I was livestock being processed. To me I got the impression it's all about money. I tried intensive out patient one day and it was so disappointing....the receptionist wasn't available because she was absent,cold coffee and no cups and in group the councelor let a client snore while group was in progress. This is not a good place

Response from the ownerInvalid relative date format:
Thank you for sharing your experience with me. I take your concerns seriously. I've passed along your review for investigation, and our team would like the opportunity to discuss your concerns directly. For your privacy, please reach out to 380-201-2241 between the hours of 8 a.m. and 5 p.m., Monday through Friday. Thank you, Amy B.
Randi! Cramer
3 months ago
4

So, the place isn't perfect... but there was a major screw up somewhere along the line with me getting my medication after a stay there. The office staff went crazy over 7 days to make sure I got my meds, even when I had given up, they made it happen. I appreciate that so much.

Response from the ownerInvalid relative date format:
Hi, thank you for sharing and for choosing Columbus Springs East. It is our honor to provide quality care. <br><br>-- Amy B.
Nehemiah Dorsey
4 months ago
1

doped me up and wouldn t let me out

Response from the owner4 months ago
Thank you for sharing your experience with me. I take your concerns seriously, and I've passed along your review to our hospital administration. Our leadership team would like the opportunity to discuss them with you directly, so to protect your privacy, please contact the hospital. As an alternative, you may call our anonymous Ethics and Compliance hotline at 1-877-508-LIFE (5433) to report your concerns. Thank you, Amy B.
User
4 months ago
1

This place still gives me nightmares.

Response from the owner4 months ago
Thank you for your review. I ve provided this to our administration. Our leadership team would like the opportunity to discuss your concerns with you directly, so to protect your privacy, please contact the hospital. As an alternative, you may call our anonymous Ethics and Compliance hotline at 1-877-508-LIFE (5433) to report your concerns. Thank you, Amy B.
Jessica Burke
5 months ago
5

Response from the owner5 months ago
Hi Jessica, thank you for sharing and for choosing Columbus Springs East. It is our honor to provide quality care. -- Amy B.
Erica Ramsour
5 months ago
1

While they were able to prescribe the correct medication for me, the overall experience was deeply disheartening and dehumanizing. The staff’s demeanor was dismissive, often audibly laughing at patient concerns, which is beyond unprofessional and cruel. The food served is inedible—something I wouldn’t even feed my dog. More disturbingly, I witnessed them refuse to give a patient her prescribed medication, despite her experiencing severe withdrawal symptoms and a 103°F fever. Instead of addressing her serious medical needs, they dismissed her as "crazy," putting her life at risk. It’s clear that many of the employees are overworked and exhausted, but that doesn’t excuse the lack of compassion, professionalism, or basic human decency. If you seek care here, be prepared to feel like a burden rather than a person.

Response from the ownerInvalid relative date format:
Hi Erica, thank you for sharing your experience with me. We take your concerns seriously, and we've passed along your review to our hospital administration. Our leadership team would like the opportunity to discuss them with you directly, so to protect your privacy, please contact the hospital. As an alternative, you may call our anonymous Ethics and Compliance hotline at 1-877-508-LIFE (5433) to report your concerns. Thank you.
Tasha A
5 months ago
1

DO NOT SEND YOUR LOVE ONES HERE. THIS PLACE IS A JOKE. MY SON IS 18 (TEEN), NOT AN ADULT. BEEN THERE FOR 4 DAYS AND I HAVE YET TO HEAR FROM A CASEWORKER. THEN I CALL AND THEY PICK UP AND HANG UP THE PHONE. HE’S NOT IN JAIL, YET HE IS BEING TREATED AS SUCH. NO ONE WHO IS MENTALLY IMPAIRED SHOULD BE HELD RESPONSIBLE TO MAKE ANY DECISIONS. THEY HAVE NO PROBLEM BILLING MY INSURANCE BUT CANT COMMUNICATE WITH ME. NO ONE THERE HAVE THEIR BEST INTEREST. STAY AWAY. I WILL BE FILING A COMPLAINT NEXT.

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