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Comprehensive Mental Health Services

17844 East 23rd Street
Independence, MO 64057
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Comprehensive Mental Health Services MO 64057

About Comprehensive Mental Health Services

The CSTAR program is an outpatient substance abuse program that’s geared specifically towards adolescents between the ages of 12 and 18. These services are given after school hours during the school year and two to six p.m. in the summer.

Another unique service at this facility is the Healthcare Home service. Clients receiving this service will have regular assessments from a nurse care manager to ensure they’re achieving wellness goals. They’ll also get assistance with managing health conditions, help with accessing a family doctor, and access to a wellness coach who will provide health education. Persons with a severe mental health condition, such as substance abuse disorder, are eligible for this program.

The medications that are used for medication assisted treatment (MAT) include acamprosate, buprenorphine, and naltrexone. Each of these medications is designed to treat either opioid addiction, alcohol addiction, or both.

Clients who choose to participate in the peer support services can receive assistance and support from individuals who’ve been successful in recovering from addiction. Recovery coaches are trained to encourage and model recovery from substance use in a way that’s specific to the needs of the client.

Similar Rehab Centers

Fact checked and written by:
Eric Owens
Edited by:
Peter Lee, PhD

Facility Overview

Bed icon 12
Number of Available Beds

Latest Reviews

S Rogers
3 weeks ago on Google
5
I was known by "zoey". I had a caseworker that I absolutely loved. (2021-2) She was my hero in a very bad situation..... I would say today she is the reason, I got sober.... She thought me empathy and fought the system to get me the help I needed. I'm beyond grateful to her.... Because of her, I have a life today worth living. ❤️. Thank you for taking the time to read. 5⭐⭐⭐⭐⭐
Nicole Beasley
1 month ago on Google
3
Please put child friendly things in the waiting room if we’re expected to wait 30+ minutes for our appointments even when we arrive 10 minutes early.
Kelly McElwee
1 month ago on Google
1
It's a shame that you can give negative stars for this place. I used to go there, but quit because my therapist left in 2021 and they were supposed to contact me with another one. That never happened. Lucky for me the 5 year wait ended in March 2026. I now go to university health behavioral clinic in Lee's Summit. So much better. But my fiance still goes here. He had neck surgery last year and has difficulty walking. We came with our own wheelchair, but you can't get into most of the rooms with one. So we use a rolling walker(rollator). But when he tells them he can't walk that far, they don't care. They say they have a wheelchair but no rooms available that are closer. That is a full on lie!! Constly had his meds changed in the beginning because of incompetent Drs. He sees Dr Brooks now. She hasn't done that to him yet. I used to see her but she wouldn't work with my work schedule so I dumped them. So far she works with his pretty well. But I can't stand how she talks to everyone like a child. She nice so don't get me wrong. I've seen so many people in this place not get help and go elsewhere and are doing way better. It seems to me that if you are just a normal every day person, you get nothing. But if you are a special needs person, they will cater to your every need. I feel bad for the special needs population. I'm sure this place is messing with there meds and they aren't even aware and don't know how to advocate for themselves because of their mental capabilities. There are so many of them and they are all treated like that. They just want to dope people up like zombies. There are so many people there that make me feel uncomfortable and creeped out that I hate going there. Lobby is always loud and disgusting feeling. If you can't go elsewhere do it. You are not valued as a person with Comprehensive/Burrell. You are just $$ to them.
Response from the owner1 week ago
Thank you for sharing your feedback and I'm sorry that your experience with us hasn't been a positive one. We are always looking to improve and I will share your feedback with our client experience team and leadership so that we can use it to improve.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.6 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Comprehensive Mental Health Services works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Inpatient rehabs provide a safe, supportive environment for clients to focus on their recovery secure from outside distractions, stressors, and triggers. Clients receive housing, meals, and intensive clinical supervision. They also engage in extensive addiction counseling, often including group and family therapy. Many programs prioritize recovery-focused life skills training to support clients' reintegration into their home, workplace, school, and community. Evidence-based holistic therapies, such as yoga, acupuncture, meditation, hypnotherapy, or animal therapy, may also be provided.

Intensive outpatient programs provide an intermediate level of care, often supporting clients' transition from inpatient rehab to outpatient treatment. Most IOP programs require a minimum of nine therapeutic hours weekly, but clients may receive up to 20 hours of care, with the intensity and frequency of care declining as clients grow stronger in their sobriety. Intensive outpatient treatment generally combines addiction counseling, recovery education, holistic therapies, and, for some, medication assisted treatment (MAT).

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Amenities

  • home-setting iconResidential Setting

Staff & Accreditations

Staff

Julie Pratt

President, KC Region

Lori Byl

COO

Jenny Duncan

VP Recovery Services

Carl V. Anderson

Director of Regional Organizational Affairs

Jessica Berry

Director of Youth Services

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Building icon

17844 East 23rd Street
Independence MO, 64057

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Reviews of Comprehensive Mental Health Services

2.52/5 (132 reviews)
4.5
Staff
4.5
Amenities
3.3
Meals
4
Value
4.3
Cleanliness
5
35
4
12
3
8
2
9
1
72

Reviews

5
gave me purpose

After everything I been through, this place helped me rebuild who I am. The workouts brought my body back, but it was the talks, the brotherhood, that brought back my purpose. They really got into the mental side too. Only thing I’d change is more structured peer mentoring ... Read More

Tyrone B.
Reviewed on 5/29/2025
Staff
5
Amenities
5
Meals
3
Value
4
Cleanliness
4
5
Safe Space for Women

Felt safe for the first time in years. They really saw me as a person, not just my addiction. Loved the women-only groups. Helped me reconnect with my kids too. Food was okay but the healing mattered most.

Sheila M.
Reviewed on 4/10/2025
Staff
5
Amenities
5
Meals
4
Value
4
Cleanliness
4
4
Private & effective care

Honestly didn’t think I could pause work long enough to face this, but they made it possible. Private, quiet, and the CBT focus was a game changer for my anxiety. I kept my team running remotely which mattered a ton. Could use a bit more tech access, but overall, solid car ... Read More

Jordan M.
Reviewed on 3/14/2025
Staff
4
Amenities
4
Meals
3
Value
4
Cleanliness
4
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.46 (128 reviews)
S Rogers
3 weeks ago
5

I was known by "zoey". I had a caseworker that I absolutely loved. (2021-2) She was my hero in a very bad situation..... I would say today she is the reason, I got sober.... She thought me empathy and fought the system to get me the help I needed. I'm beyond grateful to her.... Because of her, I have a life today worth living. ❤️. Thank you for taking the time to read. 5⭐⭐⭐⭐⭐

Nicole Beasley
1 month ago
3

Please put child friendly things in the waiting room if we’re expected to wait 30+ minutes for our appointments even when we arrive 10 minutes early.

Joshua
1 month ago
1

Kelly McElwee
1 month ago
1

It's a shame that you can give negative stars for this place. I used to go there, but quit because my therapist left in 2021 and they were supposed to contact me with another one. That never happened. Lucky for me the 5 year wait ended in March 2026. I now go to university health behavioral clinic in Lee's Summit. So much better. But my fiance still goes here. He had neck surgery last year and has difficulty walking. We came with our own wheelchair, but you can't get into most of the rooms with one. So we use a rolling walker(rollator). But when he tells them he can't walk that far, they don't care. They say they have a wheelchair but no rooms available that are closer. That is a full on lie!! Constly had his meds changed in the beginning because of incompetent Drs. He sees Dr Brooks now. She hasn't done that to him yet. I used to see her but she wouldn't work with my work schedule so I dumped them. So far she works with his pretty well. But I can't stand how she talks to everyone like a child. She nice so don't get me wrong. I've seen so many people in this place not get help and go elsewhere and are doing way better. It seems to me that if you are just a normal every day person, you get nothing. But if you are a special needs person, they will cater to your every need. I feel bad for the special needs population. I'm sure this place is messing with there meds and they aren't even aware and don't know how to advocate for themselves because of their mental capabilities. There are so many of them and they are all treated like that. They just want to dope people up like zombies. There are so many people there that make me feel uncomfortable and creeped out that I hate going there. Lobby is always loud and disgusting feeling. If you can't go elsewhere do it. You are not valued as a person with Comprehensive/Burrell. You are just $$ to them.

Response from the owner
Thank you for sharing your feedback and I'm sorry that your experience with us hasn't been a positive one. We are always looking to improve and I will share your feedback with our client experience team and leadership so that we can use it to improve.
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