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Comprehensive Mental Health Services

17844 East 23rd Street Independence, MO 64057
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Comprehensive Mental Health Services MO 64057

About Comprehensive Mental Health Services

The CSTAR program is an outpatient substance abuse program that’s geared specifically towards adolescents between the ages of 12 and 18. These services are given after school hours during the school year and two to six p.m. in the summer.

Another unique service at this facility is the Healthcare Home service. Clients receiving this service will have regular assessments from a nurse care manager to ensure they’re achieving wellness goals. They’ll also get assistance with managing health conditions, help with accessing a family doctor, and access to a wellness coach who will provide health education. Persons with a severe mental health condition, such as substance abuse disorder, are eligible for this program.

The medications that are used for medication assisted treatment (MAT) include acamprosate, buprenorphine, and naltrexone. Each of these medications is designed to treat either opioid addiction, alcohol addiction, or both.

Clients who choose to participate in the peer support services can receive assistance and support from individuals who’ve been successful in recovering from addiction. Recovery coaches are trained to encourage and model recovery from substance use in a way that’s specific to the needs of the client.

Facility Overview

Bed icon 12
Number of Available Beds

Similar Rehab Centers

Latest Reviews

Cynthia Pearson
3 weeks ago on Google
1
This place could care less about us patients. They promise month after month and never come through. Moving forward with filing complaints with BBB and an attorney
Response from the owner2 weeks ago
Cynthia, we appreciate your feedback and are sorry you are having these experiences. If you want to email me with details I would be happy to get them to the relevant person to see about meeting your needs. My email is canderson@thecmhs.com Thank you
Keyonna Reed
1 month ago on Google
1
Went to do a walk-in assessment and was asked where I live and what insurance I have. Provided that information and was given paperwork to fill out. After waiting in the waiting room for who knows how long, the same person who asked me about my insurance comes out to tell me they only accept Medicaid and uninsured patients. So, they let me sit there and wait and fill out all that paperwork when they knew from the beginning that they didn’t take my insurance. Super unprofessional and an unnecessary waste of my time.
ktq 410
1 month ago on Google
2
Not accepting people for therapy, will not do over phone new people and would not take my insurance, also lobby was too loud and caused a panic attack and I was left in a room alone for so long that I wrote this and now thinking I should just leave. Honestly not worth it.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.6 / 10

Accepted Insurance

Comprehensive Mental Health Services works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

Inpatient rehabs provide a safe, supportive environment for clients to focus on their recovery secure from outside distractions, stressors, and triggers. Clients receive housing, meals, and intensive clinical supervision. They also engage in extensive addiction counseling, often including group and family therapy. Many programs prioritize recovery-focused life skills training to support clients' reintegration into their home, workplace, school, and community. Evidence-based holistic therapies, such as yoga, acupuncture, meditation, hypnotherapy, or animal therapy, may also be provided.

intensive-outpatient iconIntensive Outpatient

Intensive outpatient programs provide an intermediate level of care, often supporting clients' transition from inpatient rehab to outpatient treatment. Most IOP programs require a minimum of nine therapeutic hours weekly, but clients may receive up to 20 hours of care, with the intensity and frequency of care declining as clients grow stronger in their sobriety. Intensive outpatient treatment generally combines addiction counseling, recovery education, holistic therapies, and, for some, medication assisted treatment (MAT).

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Amenities

  • home-setting iconResidential Setting

Staff & Accreditations

Staff

Julie Pratt

President, KC Region

Lori Byl

COO

Jenny Duncan

VP Recovery Services

Carl V. Anderson

Director of Regional Organizational Affairs

Jessica Berry

Director of Youth Services

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Building icon

17844 East 23rd Street
Independence MO, 64057

Fact checked and written by:
Eric Owens
Edited by:
Peter Lee, PhD

Rehab in Cities Near Independence

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Reviews of Comprehensive Mental Health Services

2.47/5 (122 reviews)
4.5
Staff
4.5
Amenities
3.3
Meals
4
Value
4.3
Cleanliness
5
31
4
10
3
7
2
9
1
66

Reviews

5
gave me purpose

After everything I been through, this place helped me rebuild who I am. The workouts brought my body back, but it was the talks, the brotherhood, that brought back my purpose. They really got into the mental side too. Only thing I’d change is more structured peer mentoring ... Read More

Tyrone B.
Reviewed on 5/29/2025
Staff
5
Amenities
5
Meals
3
Value
4
Cleanliness
4
5
Safe Space for Women

Felt safe for the first time in years. They really saw me as a person, not just my addiction. Loved the women-only groups. Helped me reconnect with my kids too. Food was okay but the healing mattered most.

Sheila M.
Reviewed on 4/10/2025
Staff
5
Amenities
5
Meals
4
Value
4
Cleanliness
4
4
Private & effective care

Honestly didn’t think I could pause work long enough to face this, but they made it possible. Private, quiet, and the CBT focus was a game changer for my anxiety. I kept my team running remotely which mattered a ton. Could use a bit more tech access, but overall, solid car ... Read More

Jordan M.
Reviewed on 3/14/2025
Staff
4
Amenities
4
Meals
3
Value
4
Cleanliness
4
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.4 (118 reviews)
Cynthia Pearson
3 weeks ago
1

This place could care less about us patients. They promise month after month and never come through. Moving forward with filing complaints with BBB and an attorney

Response from the owner
Cynthia, we appreciate your feedback and are sorry you are having these experiences. If you want to email me with details I would be happy to get them to the relevant person to see about meeting your needs. My email is canderson@thecmhs.com Thank you
Alicia Berry
1 month ago
5

Keyonna Reed
1 month ago
1

Went to do a walk-in assessment and was asked where I live and what insurance I have. Provided that information and was given paperwork to fill out. After waiting in the waiting room for who knows how long, the same person who asked me about my insurance comes out to tell me they only accept Medicaid and uninsured patients. So, they let me sit there and wait and fill out all that paperwork when they knew from the beginning that they didn’t take my insurance. Super unprofessional and an unnecessary waste of my time.

ktq 410
1 month ago
2

Not accepting people for therapy, will not do over phone new people and would not take my insurance, also lobby was too loud and caused a panic attack and I was left in a room alone for so long that I wrote this and now thinking I should just leave. Honestly not worth it.

G
1 month ago
1

Uncaring doctors. Forgot to fill my prescription then when called out for it, another doctor had to step in and fill it. Of course it was the wrong dosage but they informed me I would have to wait until my next appointment a month from now to receive the correct one.

Response from the owner
We are sorry to hear that you've had this experience and we appreciate the feedback. If you want me to try to help connect you to someone to get this corrected before your next appointment, please email me at canderson@thecmhs.com I will be out of town Tues through Thursday but can reply to you today or on Friday if you send me an email with your information. Thank you.
Addison Bradley
1 month ago
1

The people giving low reviews are not exaggerating. I first went here in March 2025 in terms of needing a new psychological evaluation. I have been previously misdiagnosed with multiple different things and this place was recommended to us as a resource. They basically told us their next appointment wouldn’t be until June 2025 which was frustrating but the norm for getting treatment. June rolls around and they cancel my appointment so we call to reschedule for the next month in July. When we go to my appointment apparently it wasn’t even in the system so whoever we were on the phone with obviously wasn’t doing their job. Then we go to my next appointment and all they did was give me more medication which was not what I was there for. I tried to schedule another appointment and I was told someone would call me. Nobody ever did. I told them MULTIPLE times I am here for a psychological evaluation and when I finally came in for what I thought would be the evaluation I was sat in front of a tv yet again talking to someone about medication WHICH WAS NEVER THE REASON I CAME IN FOR. I have no idea how this establishment is still going with all of the horrible reviews. Do not waste your time here you will not be helped.

Response from the owner
I'm sorry that you had this experience, Addison, and appreciate your feedback. I will be sharing this information with the appropriate leadership staff so that we can use your feedback to improve our service delivery.
Kat Foster
1 month ago
1

When I first went to the 24/ emergency version of this place, I had an amazing experience. I felt heard and even valued. However, when I went in to establish care I left concerned for anyone seeking help. The doctor was polite and asked all of his legally required questions. I explained that I have previously been diagnosed with ADHD and am seeking care for further treatment. He told I was actually bi-polar and, "as far as adhd, I don't know about that." I shrank. He dismissed me like so many have before. I admit, it triggered me. I was bawling and explaining that I was just trying to be a people again. I told him I guess I was just on my own while clearly spiraling. I told him it isn't likely I will be back. He said our time was up and that he had to go, then he logged off. No one came to check on me. I was left sitting in an empty room with a television that was waiting for the next person. I felt dehumanized. I felt hopeless in that moment. What he didn't know was me, as a person. I am strong and I am resilient. I am a patient that was discarded with enough strength to keep living. If I had no one, like a lot of people, I don't think the story would be the same. DO BETTER. (P.S. I think his name was Dr. HILL. If I am correct... Sir, you need to go back to propane and propane accessories and leave the serious buissnes to the adults. No, this wasn't a nessicary addition. I am allowed to have feelings and express them. Have a good day.)

Wendy Martin-Boise
2 months ago
5

Domi Lee
2 months ago
3

Joshua
2 months ago
1

Geez, a 2.4. sounds a little high to me. This place is a complete joke. Sadly it's the only resource for a lot of people. I guess when they know that it's easier to treat people like garbage.

Response from the owner
I'm sorry that you've had this experience, Joshua. We are always striving to improve our services and if you want to reach out to me at canderson@thecmhs.com to give more specifics on your experience with our services, I would be happy to pass those on to our leadership and our client experience team.
Jacob Attebury
2 months ago
1

Terrible! I been going to them for a while and nothing but problems with the providers and today I took a ua per usual and they tried to say I failed for fent subs and weed which weed and subs yes but I haven’t used fent in a year and I took my own at home fenty test and it was negative for fenty only bad for weed and subs after waiting 3.5hrs already that’s the shit that makes ppl wanna use again…..

Response from the owner
Jacob, thank you for sharing your experience with us. I am going to make sure that the VP over Recovery Services has this information not only to address your treatment but also to help us continue to improve the experience for our clients.
kay pre
2 months ago
1

if i could post zero stars i would cuz this review is for the crisis center across the street what doctor knowingly prescribes someone antidepressants for depression and bipolar disorder gives them a month supply with no refills and then books there appointment 62 days out, so you went to medical school right???? you know you can’t just stop meds like that right????? closed the weekend but never texted or called about a refill???? yall tryna make people suicidal out here well can’t wait to sue yall

Response from the owner
I'm so sorry that you had this experience, Kay. We appreciate the feedback so that we can examine our process and continue to improve. I will share this with the leadership of the Behavioral Health Crisis Center. If there is an email or phone where you would like someone to contact you, please email me at canderson@thecmhs.com and provide that information and I will reach out to get someone to address your situation. Thank you.
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