Connections Community Support Programs

I was a client here for MANY years. My therapist who has now been promoted and is no longer able to see clients but she was BEYOND INCREDIBLE. Her name is Mary Caroselli (might have spelled that wrong) I was with Mary for nearly 7 years and she helped me significantly. I have a fear of therapists after one at Middletown counseling abused me and Mary helped ease that fear. I followed her from her previous practice (can t remember which practice it was) and she graciously continued to see me here at connections. Sadly by the time Mary got back from maternity leave I only had 3 weeks left with her before she started her new position. I only saw her once where she promised to help me find a new therapist that never happened so now I m on my own to find a therapist to help me with my very specific issues. Mind you she left me with no one during a very scary time in my life where I, a nearly 21 year old, was about to be diagnosed with an autoimmune disease that would only become more and more painful as I age. I was NOT handling this well because 1) were in a pandemic and having an autoimmune disease would leave me immunocompromised and much more Susceptible to catching covid and getting very sick from it. 2) as a 20 something my independence is very important to me and being in the severe pain I m in from my condition (I was diagnosed on the 15th of December in 2021 so I definitely have it) and knowing that the older I get the worse my pain will become was and is still terrifying because I already have trouble getting out of bed in the morning and I can only imagine how bad it ll be in the coming years. Mary fully knew this and fully knew how much of a mess I was because of this upcoming diagnosis yet she still left me with no one to vent my frustrations to. I completely understand that she was busy getting ready for her new position and the fact that she now has a 3 month old child to take care of but that still doesn t excuse leaving a client without the care they so desperately need. Overall Mary was the ONLY ONE at connections who helped me with the other people there always being very rude and dismissive. One person I called even claimed that I m a liar and that I wasn t seeing someone here because Mary failed to ever put me in the system. To be completely honest the only way I d recommend this place is if Mary was still seeing clients but since she s not I can t recommend connections.

It is no wonder that this organization filed for chapter 11 bankruptcy because the clinical supervisor, Lisa Clark (also known as Lisa Nyinaku) is a condescending, sanctimonious, self-consumed person with no respect for other people. I had the displeasure of interacting with her years ago in one of her previous positions as assistant director of residence life at a university. She sent me passive aggressive e-mails asking for "more information" as to why I was using an exit door (the elevators were broken and no one fixed them despite my numerous reports) and when I explained this to her, she all but claimed that I was lying, and dismissed my explanation altogether. Egotistical person who enjoys power trips but with no actual power whatsoever.

Heidi does not treat people.