First Hospital Panamericano

Carretera 787 Km 1.5 Cidra, PR 00739

About First Hospital Panamericano

Latest Reviews

Radames

1 week ago on Google

Muy buen servicio excelente

Janice Velazquez

1 week ago on Google

Pésimo servicio. La comunicación con los familiares de los adolescentes es nula, no hay seguimiento, plan de tratamiento, nada. No hay empatía ninguna, no entregan sus pertenencias y los dejan con frío y hambre por múltiples horas. Si usted ama a sus familiares busque otra opción y no los lleve ahí.

Response from the owner2 days ago

Hola, Janice. Gracias por tomarse el tiempo para dejarnos esta reseña. Nos tomamos muy en serio sus comentarios y nos gustaría conocer más sobre sus inquietudes. Comuníquese con nosotros al 939-579-1125 para que podamos ayudarla mejor y hacer un seguimiento con usted directamente. Gracias.

Jxmar

3 weeks ago on Google

Te lo recomiendo si estás pasando una crisis mental. Los trabajadores sociales y los enfermeros son lo máximo.

Rehab Score

Our Methodology

Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology

5.2 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Outpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Medically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Intensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

Inpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Staff

Astro Muñoz

CEO

Jennifer Torres

COO

Jose Zambrana

CFO

Dr. Ángel Martínez

Medical Director

Dr. Peter J. Gonzalez

Director of Outpatient Programs

José Gutierrez

Nursing Director

Carmen Jiménez

Clinical Services Director

Aida Rodríguez

Human Resources Director

Contact Information

(787) 739-5555

Website

Carretera 787 Km 1.5
Cidra, PR 00739

Get Help Now - 888-311-3043

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Reviews of First Hospital Panamericano

3.3/5 (121 reviews)

Google Reviews

3.3 (121 reviews)

Julián Ortiz

6 days ago

1 week ago

Response from the owner

3 weeks ago

Jomar Cuadrado

Karen Medina Socorro

1 month ago

Me encanta el servicio y las atenciones que recibo en el parcial de Ponce.

Yangélica de Jesús ortiz

Michelle Rivera

2 months ago

Estuve internada aquí 2 semanas estuve en la habitación UT2 Tenia Lavadora y Secadora Además de un cierto límite para lavar mis cosas personales... Me privaron de la ropa y de mis pertenencias! hasta de mis toallas sanitarias... La persona que estuvo en mí habitación se llamaba elizabeth una señora con esquizofrenia la cuál bien recuerdo era mayor Éso fue en el Año 2017 Las enfermeras Nocturnas que estuvieron ahí siendo mujeres un servicio fatal Los únicos que sacó de ése día fueron todos los varones.... Además No nos dieron las charlas adecuadas para súperar una depresión mayor en ése casó atente con mí vida No me dejaban realizar llamadas a mis familiares tampoco! También me cobraron demasiado en ése momento! Sí usted Lee mí comentario Hazme un favor Mejor tome charlas parciales en cualquier centro de salud mental que ofrezcan las mismas Menos poner a sus familiares aquí Por Favor 🙏🏾 Aún no superó la humillación que me hicieron pasar y pongo éste comentario aquí hoy 1 Julio 2025 No necesito fama No necesito dinero Sólo esperó que más personas que sufren cómo yo Depresión Mayor Insomnio Bipolaridad Tengan un mejor lugar dónde puedan recuperarse, descansar y sean respetados cómo yo no fuí respetada en ése entonces! Gracias por leer hasta aquí y que Dios cuidé a tú familiar o amig@.

Hola, Michelle. Gracias por tomarse el tiempo para dejarnos esta reseña. Agradeceríamos la oportunidad de trabajar con usted directamente con respecto a su revisión. Comuníquese con nosotros al 939-579-1125 para que podamos ayudarla mejor y hacer un seguimiento con usted directamente.

Maria Colon Santiago

The hospital doesn't answer the telephone, how the family can communicate with the patient when they don't answer their telephone. It is a big problem when we don't live in the island. It is in the unit for teenagers, ext- 100 or 101, very frustrated. Please do better 🙏.

Hi, Maria. Thank you for taking the time to leave us this review. We would appreciate the opportunity to work with you directly regarding your review. Please contact us at 939-579-1125 so we can better assist you and follow up with you directly. Thank you.

Josue Pabon

3 months ago

Para el que quiera y tenga ganas de salir adelante con la condición que tenga ellos verdaderamente te ayudan

Gracias por tus amables palabras, Josua. Las menciones como esta son muy significativas para nuestro equipo y nos aseguraremos de transmitir sus comentarios. ¡Gracias de nuevo y cuídate!

Limari Melton

4 months ago

Panamericano San Juan. Horrible experience! I would like to have someone from upper management to contact me. Deserves 0 star

Hola, Limari. Gracias por tomarse el tiempo de su día para dejarnos esta reseña. Nos tomamos muy en serio sus comentarios y nos gustaría conocer más sobre sus inquietudes. Comuníquese con nosotros al 939-579-1125 para que podamos ayudarlo mejor y hacer un seguimiento con usted directamente. Gracias.

Harold Aviles

5 months ago

Deben tener mejor comunicación con la persona que lleva el paciente a su hospital sea el padre o madre

Hola, Harold. Gracias por tomarse el tiempo para dejarnos esta reseña. Agradeceríamos la oportunidad de trabajar con usted directamente con respecto a su revisión. Comuníquese con nosotros al 939-579-1125 para que podamos ayudarlo mejor y hacer un seguimiento con usted directamente.

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