800-784-1361
has taken a some time to write this review. First off, the Corewell health representative lied to get my daughter into this facility. We wanted her to go to Pine Rest. She lied because she didn’t tell them she had Medicaid as her secondary insurance. When my daughter got t ...
About Forest View Hospital
Forest View Hospital is a Joint Commission accredited psychiatric hospital with inpatient and outpatient programs. The hospital is at 1055 Medical Park Drive SE in Grand Rapids, Michigan. The treatment team specializes in substance use and co occurring mental health disorders as well as eating disorders and treatment for psychological trauma. The billing staff will work with most insurance companies, including Medicaid and Medicare.
Comprehensive Behavioral Health in Grand Rapids, Michigan
One of the nice things about this hospital is the depth of the programs. They have inpatient, partial hospitalization, and intensive outpatient programs. They treat children, adolescents, and adults.
The inpatient programs include specialized treatments in a therapeutic, structured, and safe environment. From medication education to psychodrama, drug awareness, and body movement, they offer multiple therapy modalities.
Thoughtful Eating, Always Learning (TEAL) Program in Grand Rapids
In addition to addiction treatment, the hospital offers specialty programs such as TEAL. The TEAL program helps patients with various eating disorders, including avoidant and restrictive eating, bulimia, anorexia, and other eating disorders.
The inpatient program stabilizes patients nutritionally, medically, and psychologically with the goal of getting them into a less restrictive setting. Patients work with a multidisciplinary treatment team to guide them through an individualized treatment plan.
All of the treatment programs at this hospital offer custom plans. You’ll work with a multidisciplinary team and participate in many treatment modalities. The team will provide you with the tools you need to avoid relapse.
Facility Overview
108 Number of Available Beds
Latest Reviews
A week very well spent! Everyone was wonderful, and I got the exact help I was seeking. With some work on my part, I am well on my way to recovery. I am SO grateful to the Branches/Forest View organization, and would wholeheartedly recommend them to anyone having difficulties with their emotional health. I can’t think of even one negative thing to say, they are that great! Thank you for everything!
Response from the owner1 week ago
Thank you for taking the time to share your kind words with us! Compliments such as these are held very dear to our hearts. We’re currently working on a staff recognition campaign and would like to share your kind words with our community. If we may include your anonymous feedback, please fill out the following form by visiting https://ebgw.short.gy/ForestViewHospital. Thank you again for sharing your thoughtful comments with us.
Kept getting sick from the food when I was there and put me on more meds that wasn't needed
Response from the owner1 week ago
Thank you for reaching out to us with your feedback. So that we can address your concerns directly, please provide us with your contact information by visiting http://www.forestviewhospital.com/contact-us/. Thank you again.
This facility is ripe for multiple law suits! The sad and unfortunate truth is this place is severely understaffed and over extended, leaving enormous areas of neglect in cleanliness and patient care and food safety.
The promise of drug free voluntary treatment is an absolute fabrication of the truth, there is NO voluntary 3 day stay or release without medication, please plan on a minimum of a 7-9 day stay up to 6 months if and court orders, if you do not agree or submit to treatment.
Yes you will see you doctor every 24 hours, however you will see them for a maximum of 15 minutes through the tiny screen of an iPad not in person because they have so many patients to see, that is all the time they have to diagnose and prescribe medication for you. They have no history, no context, no actual knowledge of who you are or how you are struggling and no time to find out. This is the fast food of mental health, one size fits all approach, " here is a happy meal full of pills, I took 10 minutes to prescribe for you now your fixed back to the world with you". The money grubbing business of manipulating the mental ill is disgusting. Many of the patients in this facility lack the mental cognitive ability to recognize and object to their blatant miss treatment.
The floors in this hospital while "dry mopped" daily are only actually washed with soap and hot water every 7 days, GROSS! The entire time new patients are admitted, the public and staff come and go all wearing street shoes up and down the hall in the patient room, common spaces, tracking dirt and bacteria. Shoe laces are prohibited, some most people choose to only wear socks on these unsanitary floors. There are black dirt and grease smudge marks on the furniture the walls and the floors. YUCK! This is advertised as a HOSPITAL! Three inch tail ant hills and spider webs in the conference room complete the haunted derelict motif. Linens are change on beds for new patience but sleeping rooms and bathrooms are "surface" cleaned daily and are in desperate need of a deep clean.
Now lets talk about food, expired milk was served to an entire unit three times, the patience were encourage to drink decaf coffee to help with any discomfort! The kitchen CANNOT get an allergy or dietary modification correct over the course of 7 days, allowing 3 meals a day only 3 were served respecting the food limitations of the patient. The kitchen served anaphylactic allergens to an entire unit no less than five times after being repeatedly informed of the life treating reaction was the likely out come of that error. The patients were asked to be understanding and patient with the kitchen staff because they were struggling. If the staff is serving life threating food, your management is the problem and it needs to be immediately corrected!
I will say that the nursing staff, all of the aids, the case workers and the therapist that actually see patience in person are incredible humans and should be recognized and reward of their dedication and endurance working in deplorable conditions. These folks are understaffed and tired, they are giving their all and management keeps stuff in more patients in beds. There is no security staff, so every physical incident is attend by care gives and medical staff, if they are injured during the incident, they must rest or receive medical attention, further depleting the available staff. There are not enough care gives to give appropriate care, yet they allow more people to flood through the door! This obscene and disgusting, I understand you have a bottom line and you require revenue to treat patience and keep the doors open, but you are cutting big corners and it needs to STOP, find a better way! Also the very last thing a mental ill patient receives before being release is an in person itemized listed bill handed directly to you and explained in detail of what your insurance will not pay...great start for the anxious... gotta get those dollars!
Response from the owner1 week ago
Forest View Hospital has investigated the issues raised in this review and has found the comments written to be inaccurate and/or unfounded. As part of our commitment to offering outstanding service to our patients, we would like to learn more so that we can more specifically address the concerns raised. Please send us a direct message with your contact information at forestviewhospital.com/contact-us/ and someone will follow up with you at your convenience. Again, thank you for bringing your concerns to our attention. We hope to hear from you soon. 
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
5.9 / 10
Gallery
Accepted Insurance
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Outpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Inpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
Intensive Outpatient
Clients receiving care in an intensive outpatient program (IOP) typically have completed inpatient treatment, but some choose to enroll in IOP immediately following detox. Intensive outpatient rehabs offer high-level support for clients in early recovery and those at an increased risk of relapse. Most programs provide between nine and 20 hours of treatment per week, with services ranging from addiction counseling to recovery education to medication assisted treatment (MAT). Holistic therapies, such as acupuncture, are common.
Partial Hospitalization Program
While many people know it as "day treatment", a partial hospitalization program (PHP) offers treatment during the day and allows you to live at home. PHP treatment typically requires a commitment of at least 20 hours of treatment every week, with a program duration that spans approximately 90 days. While commuting is necessary, some programs offer telehealth options. PHP treatment plans usually include relapse prevention, medication management, and behavioral therapy.
24-Hour Clinical Care
24-hour clinical care in Michigan is essential for certain phases of recovery treatment. During detox, many physical ailments related to the detox process can be lethal if not treated. Having medical staff available at all times provides the proper care for safe detox. Medications and other treatment can also make the process much more comfortable and bearable.
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
During motivational interviewing, therapists express empathy, support self efficacy, and develop discrepancies. By using these techniques, therapists help clients reflect on their desires for change and understand why and how they should move forward with those changes.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.
Staff & Accreditations
Staff
Michael D. Nanzer, DPT, MBA, FACHE
CEO
Richard England
CFO
Jenny Shalhoup
Chief Nursing Officer
Tish Watson
COO
Dr. Daniel Schellenberg
Medical Director
Nicole Floyd
Director of Clinical Services
Tom Cressy
Recipient Rights Advocate
Sandi Karman
Director of Human Resources
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Contact Information
1055 Medical Park Drive SE
Grand Rapids, MI 49546
Get Help Now - 616-422-4185
Sponsored Helpline
Sponsored Helpline
Fact checked and written by:
Susan Bertram, BA
Edited by:
Courtney Myers, MS
Rehab in Cities Near Grand Rapids
Back to MI
