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Forest View Hospital

1055 Medical Park Drive SE Grand Rapids, MI 49546
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Forest View Hospital MI 49546

About Forest View Hospital

Forest View Hospital is a Joint Commission accredited psychiatric hospital with inpatient and outpatient programs. The hospital is at 1055 Medical Park Drive SE in Grand Rapids, Michigan. The treatment team specializes in substance use and co occurring mental health disorders as well as eating disorders and treatment for psychological trauma. The billing staff will work with most insurance companies, including Medicaid and Medicare.

Comprehensive Behavioral Health in Grand Rapids, Michigan

One of the nice things about this hospital is the depth of the programs. They have inpatient, partial hospitalization, and intensive outpatient programs. They treat children, adolescents, and adults.

The inpatient programs include specialized treatments in a therapeutic, structured, and safe environment. From medication education to psychodrama, drug awareness, and body movement, they offer multiple therapy modalities.

Thoughtful Eating, Always Learning (TEAL) Program in Grand Rapids

In addition to addiction treatment, the hospital offers specialty programs such as TEAL. The TEAL program helps patients with various eating disorders, including avoidant and restrictive eating, bulimia, anorexia, and other eating disorders.

The inpatient program stabilizes patients nutritionally, medically, and psychologically with the goal of getting them into a less restrictive setting. Patients work with a multidisciplinary treatment team to guide them through an individualized treatment plan.

All of the treatment programs at this hospital offer custom plans. You’ll work with a multidisciplinary team and participate in many treatment modalities. The team will provide you with the tools you need to avoid relapse.

Facility Overview

Bed icon 108
Number of Available Beds

Latest Reviews

Shayla Cornish
2 months ago on Google
1
Terrible. Bugs all over. Staff had no idea how to take care of a diabetic. In general we re not knowledgeable considering half the staff are med techs, not nurses. Neglect all over. threats of taking personal items away and straight up taking personal items away. Staff accuse patients of doing things as if they are in highschool. Unprofessional. My partner came back worse than when he went. The place traumatized him more. I sent him a blanket and food (because he is diabetic and needs special stuff) and they refused to give it to him.i will be reporting them to JCO, ombudsman, and compliance hotline. Also, he had no transportation back home after being forcefully brought there, and they sent him back on a greyhound bus without any medications
Triyshae Henderson
2 months ago on Google
1
My brother was sent here after a hospitalization for mania, and I had to call multiple times a day for 2 days to get answers. They wouldn't let me speak to him, and they kept trying medications and injections to "calm him down" without considering his behaviors.They sent him home with a 1mg medication that did nothing for him, and he had to be hospitalized again at a different facility within a week of him returning home. This facility needs some changes made to its practices and procedures.
Response from the owner2 months ago
Hi, Triyshae. Thank you for taking the time to reach out to us with your concerns. We take your comments very seriously and would like to learn more about your concerns. However, due to federal patient privacy laws, we can only discuss care with a patient or their guardian; however, we encourage your brother or their legal guardian to reach out to us directly by visiting https://forestviewhospital.com/contact-us/. Again, thank you.
Nelia Pacheco
2 months ago on Google
1
I had a great in-patient experience in January, other than my husband bringing me clothes and they were delivered to the wrong patient. Once it was finally fixed and I was discharged, I immediately noticed those clothes were not in my discharge belongings. I waited and ultimately left my name, number and a list of my missing clothes. I returned to the hospital twice about this problem since and have also called and submitted an email from their website. Once, I waited over 15 minutes for a supervisor but ended up leaving because I had plans to attend. This was about $250 worth of clothes...
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.6 / 10

Location

Accepted Insurance

Forest View Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Clients receiving care in an intensive outpatient program (IOP) typically have completed inpatient treatment, but some choose to enroll in IOP immediately following detox. Intensive outpatient rehabs offer high-level support for clients in early recovery and those at an increased risk of relapse. Most programs provide between nine and 20 hours of treatment per week, with services ranging from addiction counseling to recovery education to medication assisted treatment (MAT). Holistic therapies, such as acupuncture, are common.
partial-hospitalization iconPartial Hospitalization Program
While many people know it as "day treatment", a partial hospitalization program (PHP) offers treatment during the day and allows you to live at home. PHP treatment typically requires a commitment of at least 20 hours of treatment every week, with a program duration that spans approximately 90 days. While commuting is necessary, some programs offer telehealth options. PHP treatment plans usually include relapse prevention, medication management, and behavioral therapy.
24-hour icon24-Hour Clinical Care
24-hour clinical care in Michigan is essential for certain phases of recovery treatment. During detox, many physical ailments related to the detox process can be lethal if not treated. Having medical staff available at all times provides the proper care for safe detox. Medications and other treatment can also make the process much more comfortable and bearable.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

During motivational interviewing, therapists express empathy, support self efficacy, and develop discrepancies. By using these techniques, therapists help clients reflect on their desires for change and understand why and how they should move forward with those changes.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Staff & Accreditations

Staff

Michael D. Nanzer, DPT, MBA, FACHE

CEO

Richard England

CFO

Jenny Shalhoup

Chief Nursing Officer

Tish Watson

COO

Dr. Daniel Schellenberg

Medical Director

Nicole Floyd

Director of Clinical Services

Tom Cressy

Recipient Rights Advocate

Sandi Karman

Director of Human Resources

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (616) 942-9610
Building icon

1055 Medical Park Drive SE
Grand Rapids, MI 49546

Fact checked and written by:
Susan Bertram, BA
Edited by:
Courtney Myers, MS

Rehab in Cities Near Grand Rapids

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Reviews of Forest View Hospital

2.5/5 (100 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.5 (100 reviews)
Brian Morrow
1 week ago
1

Under staffed. Jail food. No real help from the doctors. The patients did more for me than the staff as far as my mental health. Had to call my attorney to get released 2 days after my 72hr hold was over. In short this place was a living hell. I now need trauma therapy for the trauma I endured there.

Response from the ownerInvalid relative date format:
Thank you for taking the time to review us. Please visit http://www.forestviewhospital.com/contact-us/ and provide your contact information at your convenience so we may discuss your review. We appreciate your time and hope to hear from you.
Hannah
2 weeks ago
1

How is Dr.Vanheren not fired! I was here a lot in 2013-2015 he made me worse! So much medication I was a zombie and made it worse. I was a child and now have epilepsy from it! Only person that was holding them up was the nurses!

Response from the ownerInvalid relative date format:
Thank you for the review. We would like to work with you directly about your feedback. Could you please visit us at http://www.forestviewhospital.com/contact-us/ to provide us with your contact information so we can reach out to you? Thank you.
Lisa Lynn84
1 month ago
1

WOW. Almost every review of this place is negative. I think you need to make some improvements, Forestview!

Response from the ownerInvalid relative date format:
Hello, Lisa. We appreciate your feedback. We would like to get more details about this; please visit http://www.forestviewhospital.com/contact-us/ at your earliest convenience to provide us with your contact information. We hope to hear from you soon.
Kelly Hunt
1 month ago
1

Horrible Place. My daughter was there a few months back and first of all they never answered the damn phone so that I could check on my daughter. The Dr. there also sent my daughter home so drugged that she was sick and couldn't stay awake My daughter was 13. The Dr there told me that he had once worked under a Dr that taught him that teenagers respond really well to high doses of Seroquel. He said they will be drowsy for a few days then the drowsiness will go away. He claimed the drowsiness had went away when he sent her home but no!! He had my daughter on 400 mg of Seroquel. She was so drowsy that she was sick, she was drooling on herself etc. Her psychiatrist that she has now says that 400 mg is absurd and was way to much. My daughter now takes 100 mg of Seroquel and is doing great. Don't let your child go to this place!!

Response from the ownerInvalid relative date format:
Thank you for bringing your concerns to our attention. We'd like to follow up with you directly so that we can further address them. At your convenience, please provide us with your contact information by visiting http://www.forestviewhospital.com/contact-us/. We hope to hear from you soon.
James VanderMolen
1 month ago
3

My in - patient care wasn't too bad within majority of the staff, but beyond the "billboard" they were very unprofessional plus very clumsy . I had two docs tell me different things an majority of the staff was in touch or kept in contact with one of the two doctors.when the doc flip thru their 1 week rotation they cant keep up with each others paperwork on patients. leading to situations like mine to where it feels like you get "SPUN". loved how if it wasn't for certain staff realizing that others were falling behind an said something behind the "billboard", I never would have had that same day after being quoted by the first doc come around. the second doctor needed to get in touch with the rest of the staff rather then follow the 9-5 description.Fell in love with room service an how clean they kept the patient rooms.one thing I couldn't understand is how in the art room for their activities they had everything you could think of other then a pencil. the group sessions were good an productive for the most part.The nurses did a pretty decent job keeping their heads up within the drama from patients, kudos to them for that I've talked to.

Response from the ownerInvalid relative date format:
Hi, James. Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting https://forestviewhospital.com/contact-us/. We hope to hear from you soon.
Robby Clark
1 month ago
1

You think two weeks in this place is gonna fix someone? Wake up. This place doesn’t heal. It suppresses, sedates, and silences. Here, they strip you of everything: your identity, your voice, your dignity. You don’t send someone here thinking they’ll come out “better.” You send them here when you’ve given up on understanding them. And that’s the real sickness. They call it a hospital, but it’s more like a holding pen for broken souls, tossed in by families who don’t want to deal with generational trauma. Meds get pushed like candy. No real therapy. Just monitoring and numbing. Misdiagnosis is rampant. You’ve got people who are traumatized, not sick—just hurting—and they get drugged until they can’t feel anything. Others get shuffled through like numbers. The staff isn’t evil, but they’re part of a system that’s designed to contain, not heal. To anyone considering this place for a loved one: Don’t. There are better ways. Real healing takes time, safety, and humanity. You won’t find that here.

Response from the ownerInvalid relative date format:
Hi, Robby. Your feedback is very important to us and we truly appreciate you taking the time to share it with us. We'd like to take the opportunity to follow up with you directly so that we can learn more about your concerns. At your convenience, please provide us with your contact information by visiting http://www.forestviewhospital.com/contact-us/. Again, thank you.
Shayla Cornish
2 months ago
1

Terrible. Bugs all over. Staff had no idea how to take care of a diabetic. In general we re not knowledgeable considering half the staff are med techs, not nurses. Neglect all over. threats of taking personal items away and straight up taking personal items away. Staff accuse patients of doing things as if they are in highschool. Unprofessional. My partner came back worse than when he went. The place traumatized him more. I sent him a blanket and food (because he is diabetic and needs special stuff) and they refused to give it to him.i will be reporting them to JCO, ombudsman, and compliance hotline. Also, he had no transportation back home after being forcefully brought there, and they sent him back on a greyhound bus without any medications

Triyshae Henderson
2 months ago
1

My brother was sent here after a hospitalization for mania, and I had to call multiple times a day for 2 days to get answers. They wouldn't let me speak to him, and they kept trying medications and injections to "calm him down" without considering his behaviors. They sent him home with a 1mg medication that did nothing for him, and he had to be hospitalized again at a different facility within a week of him returning home. This facility needs some changes made to its practices and procedures.

Response from the ownerInvalid relative date format:
Hi, Triyshae. Thank you for taking the time to reach out to us with your concerns. We take your comments very seriously and would like to learn more about your concerns. However, due to federal patient privacy laws, we can only discuss care with a patient or their guardian; however, we encourage your brother or their legal guardian to reach out to us directly by visiting https://forestviewhospital.com/contact-us/. Again, thank you.
Nelia Pacheco
2 months ago
1

I had a great in-patient experience in January, other than my husband bringing me clothes and they were delivered to the wrong patient. Once it was finally fixed and I was discharged, I immediately noticed those clothes were not in my discharge belongings. I waited and ultimately left my name, number and a list of my missing clothes. I returned to the hospital twice about this problem since and have also called and submitted an email from their website. Once, I waited over 15 minutes for a supervisor but ended up leaving because I had plans to attend. This was about $250 worth of clothes...

Hot Stuff
2 months ago
1

I came from another hospital on a Thursday morning and was denied extra clothing so I could shower until Sunday. I found a live bug crawling in my food Friday. I had a nasty wound on my thumb that they never once allowed me to disinfect though they did dress it. And they prescribed three medications for alcoholism which I am not a member of.... And then they say they want to hear from you but they send you a form that cannot be submitted.

Response from the owner2 months ago
Thank you for taking the time to review us. Please visit http://www.forestviewhospital.com/contact-us/ and provide your contact information at your convenience so we may discuss your review. We appreciate your time and hope to hear from you.
luna lol
2 months ago
5

amazing food, one of the only psychiatric facilities I genuinely felt safe in.

Response from the ownerInvalid relative date format:
Hi, Luna. We are so glad to hear this! Thank you for taking the time to share your feedback with us. We hope you are doing well. Take care!
Lisa Kessner
2 months ago
1

Update: it’s 3/2025 after my daughters stay in Forest View, as I wrote in earlier reviews, she was released with worse paranoia and stopped speaking to me. Soon she cut contact with me and my four young grandchildren who were my life and i theirs. It has now been over a year with no contact or communication with my daughter or my four grandkids. Thank you Forest View hospital for the great job (being sarcastic) with my daughter. From what i experienced and heard directly from her at the one visitation you allowed at the end, she completely lied to you then you let her go way too early instead of actually diagnosing her and helping her. First Review. My 34 yr old daughter was a patient there. They never return or answer phone calls, (yes I’m on the HIPPA forms) drugged her with Addavan to shut her up but never gave her drugs to help long term, released her without helping her at all and did not set up a plan for after she was released. She’s worse now than before she went in. Staff was rude, short with you and no compassion. UPDATE: i sent an email hoping to talk to someone in charge. No response by email, phone call or text as of yet. I will continue with updates. UPDATE: It’s Thursday 2/15/24 7:21pm and after trying to get again i never received a response back from Forest View Hospital. My daughter will not speak to me yet due the paranoia she STILL has after staying there then no communication to me from Forest View after many tries. This is what is wrong with our mental health system. If they are a bother and annoy you then release them back into society. Sad 😞

Response from the ownerInvalid relative date format:
Thank you for the review, Lisa. We would like to work with you directly about your feedback. Could you please visit us at http://www.forestviewhospital.com/contact-us/ to provide us with your contact information so we can reach out to you? Thank you.
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