800-784-1361
Before Frontier I went to four different places where I tried to be treated and can assure you Frontier is like no other place in Tennessee, they were so caring and compassionate that I don't have words to express how grateful I am with them.
About Frontier Health – Turning Point
This center has a crisis stabilization unit that helps adults who need psychiatric stabilization. This program is voluntary and involves a joint decision between you and the staff that is doing your assessment. In this program, the typical stay is three to five days. They provide a 24 hour nursing staff, with daily rounds performed by a doctor or nurse practitioner. They also have individual and group therapy sessions, as well as family therapy and safety planning. This program also has discharge and case management services.
They also offer a 24/7 walk-in center that serves children as well as adults that are dealing with a substance misuse emergency or a non-medical psychiatric emergency. They provide a nursing assessment and an evaluation by a Qualified Mobile Crisis Professional, a 23 hour observation referral for adults, a referral for psychiatric hospital and Crisis Stabilization Unit, as needed, and an A & D medically monitored Detoxification/Residential Treatment for adults. They can also refer you to outpatient services and safety planning services.
Several former patients have said that the staff is great and has literally saved lives. One positive that was mentioned many times is that the case managers are awesome and really do their best to help you out. A negative that was mentioned is that there is a lack of funding which causes frequent changes with doctors and pharmacy policies.
Fact checked and written by:
Linda Dotson
Edited by:
Kerry Nenn, BSW
Facility Overview
48 Number of Available Beds
1 - 4 Avg Length of Stay in Days
Latest Reviews
this place disregarded my needs completely. i was taken back just to “talk” then they told me i was not aloud to see my parents again. the night staff continued to hold up pictures and articles of past patients and mock them for their behavior while in turning points care and laugh at their misfortunes.
before stepping foot in turning points, my parents called twice and let them know i had pneumonia to make sure my visit was ok. after i was forced to stay in turning points care, i asked the nurse for my medicine. she said i missed the rounds for medicine (which i did not know about as i just got there and i was speaking to a doctor at the time medications were given out. also, the nurse should have some responsibility and incentive to make sure all patients received their medications before closing shop.
so the nurse refused me my medicines which i could not sleep without since breathing was difficult and i had a severe cough.
i had to phone my father and only after an unfortunate phone call with him did the nurse come and ask me what medications i needed. then when i asked, the nurse laughed in my face and rolled her eyes.
this place is terribly unprofessional and i did not trust a single staff member to care for me or my needs. i felt like a burden, alone, and neglected.
A few negatives that you should certainly be aware of. I'll start by staying that I am glad that they will take people with other mental health issues for a few days which is nice but there are many negatives if you choose to come there. I came from Kingsport and called prior and they didn't tell me these things. I chose to leave after the lengthy intake because there was not going to be a dr to talk to you or prescribe meds until monday because of the weekend and they don't allow you all of the home medications you may need which is a huge issue and it's not right. I came for anxiety and depression so I didn't come to detox. I'm not a doctor or nurse but I am a licensed pharmacy technician through the state of TN and do have pharmaceutical knowledge. I take a low dose benadryl and also Allegra for allergies and asthma and have an inhaler. This was under advisement of my pulmonologist. It seemed like the nurse thought I didn't need benadryl or that was my interpretation. It made me feel like a common criminal over a child's dose of benadryl for a grown woman. The intake person told me to leave OTC meds in my vehicle because they had them there. A few hours later when I talked to the nurse she seemed like I did not need the benadryl. I also take gabapentin which is something you should wean off of because you could get seizures but she told me they won't prescribe that or even wean you off. I still have nerve pain taking that medication as I take the bare minimum so I can't imagine having to go without it with how much I would suffer. I'm not young. She did however say that I could ask the dr but they usually will NOT prescribe. I came for depression and anxiety and I take gabapentin for neuropathy as it's a low level controlled substance now in the state of TN but you can have seizures stopping this medication from what I was told but I have came off before but weaned for a week so they can't even wean you? I only take it because I am scheduled for neck surgery and it's for neuropathy. I've taken it before and came off of this medication also. As a matter of fact I'm prescribed 3 a day and usually only take 2 a day or will take 3x but halves. It just depends on the nerve pain for the day and still have pain but when it comes to meds I take the bare minimum. It is not a narcotic but I'm sure people abuse it as it can have anxiety relieving properties which I've never noticed personally. I understand they are rehab and not equipped to handle depression/ anxiety and other mental health issues but it can leave people choosing to not seek help. You have to wear scrubs and grippy socks and they can only keep you 3 days. It appears they allow rehab patients regular clothing and it's my assumption because they are there longer. I saw people dropping off clothes for them and it appears they are also allowed more ammenities. The two stars are because I didn't stay there so I don't know much about the facility and the intake worker was curteous and professional and the nurse seemed nice, although I think I was felt to be made a criminal by the meds that I take which is kind of enbarassing. The intake room was really gloomy and sort of reminded me of a prison from what I've seen on shows, my guess is that they get some people that may be dangerous or high on drugs so a lot of concrete and gloom. Lol. I've stayed in patient in a hospital before but it's been a long time and things have REALLY changed. Should i return early in the morning and see if I can get my home meds? I don't really know. Other hospitals will try to hold you against your will even if you aren't suicical so it's a tough call.
Response from the owner1 week ago
Thank you for reaching out and letting us know about this. Would you mind to give us a call at Turning Point (423-926-0940) so that we can help resolve the issues? We are sorry you had a bad experience.
Why is the practice of helping persons detox so unfriendly. We don’t treat diabetics who blow their diet and end up in crisis this way. It is demeaning to people who already are feeling demeaned and alone.
Rehab Score
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7.7 / 10
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Accepted Insurance
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Addiction Treatments
Levels of Care
Inpatient rehabs are designed principally for clients who require intensive supervision and support, including clients who have just completed detox, clients in early recovery, and clients at an elevated risk of relapse. Inpatient treatment helps clients stabilize following detox and prepares them to step-down into outpatient and/or community-based care. Clients reside at the facility for the duration of their program and engage in extensive addiction counseling and education. Many programs also offer evidence-based complementary therapies.
At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.
Outpatient rehabs enable clients to receive care without leaving their home, workplace, and community. Clients typically receive intensive addiction counseling, including individual, group, and family therapy. Many programs promote clients' long-term sobriety through recovery-focused life skills training and ancillary services, such as peer coaching. Medication assisted treatment (MAT), including medication induction and maintenance, are common in outpatient care. Most facilities offer multiple levels of care to accommodate clients' evolving needs, including intensive outpatient (IOP) and standard outpatient programming.
Clients in intensive outpatient programs (IOP) receive robust, personalized care to support their reintegration into their community. Clients stepping down from inpatient treatment frequently enroll in IOP before entering standard outpatient care or community-based recovery programs, such as AA. Intensive outpatient treatment generally involves between nine and 20 therapeutic hours weekly, with the frequency and duration of sessions decreasing as clients stabilize. IOP services commonly include counseling, recovery education, holistic therapies, and medication assisted treatment (MAT).
To keep you safe and comfortable during the detoxification process, a medically assisted detox provides you with a team of medical professionals who can provide the necessary medications to treat any potential withdrawal symptoms. Suddenly stopping chronic abuse of substances like alcohol, benzodiazepines, or opioids can have uncomfortable and even dangerous side effects.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
When your day-to-day life is taken over by drug use, this is known as substance use disorder. If you abruptly stop using your drug of choice, you experience withdrawal symptoms. To overcome this cycle, professional drug rehab in Tennessee is usually needed.
Every individual who enters treatment receives an evaluation for both substance abuse and a co-occurring mental illness. Individuals who have both conditions, receive specialized goals that deal with and focus on putting both diagnosis into a recovery mode during treatment.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Substance abuse treatment in Tennessee is available in addiction treatment centers, where experienced addiction professionals can treat both substance use disorders. Typically, clinicians use a range of evidence-based therapies such as a biopsychosocial assessment, cognitive-behavioral therapy, and motivational interviewing to get a complete picture of your mental health, support systems, and motivation to change. Through an individualized treatment plan, you'll receive the support you need to achieve long-term sobriety through new skills and relapse prevention strategies.
Programs
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
Clinical Services
Typical cognitive behavioral therapy in Tennessee involves recognizing negative thinking and learning techniques to change that thinking and create new, positive behaviors. Strategies may include SMART goals, journaling, and situation exposure.
Counseling in Tennessee that takes a dialectical behavior therapy approach can last from six to 12 months. During that time, you'll develop skills in the areas of distress tolerance, mindfulness, emotional regulation, and interpersonal effectiveness.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Amenities
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Residential Setting -
Private Setting
Staff & Accreditations
Staff
Kristie Hammonds
President & CEO
Diane Bowen
Senior VP of Operations
B. Allen Harris
Senior VP & CFO
C. Allen Musil Jr, MD
Senior VP OF Medical Services & Medical Director
Accreditations
The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.
CARF Accreditation: Yes
The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.
SAMHSA Listed: Yes
State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.
State License: Tennessee
Contact Information
208 E Unaka Ave
Johnson City, TN 37601
Get Help Now - 865-855-6975
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