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Frontier Health – Turning Point

208 E Unaka Ave Johnson City, TN 37601
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5
Top 10 Rehab In Johnson City

About Frontier Health – Turning Point

Frontier Health – Turning Point is a substance use disorder and mental health treatment facility for adults in Johnson City, Tennessee. This center offers a 24/7 crisis line. They offer outpatient services and a crisis stabilization unit.

This center has a crisis stabilization unit that helps adults who need psychiatric stabilization. This program is voluntary and involves a joint decision between you and the staff that is doing your assessment. In this program, the typical stay is three to five days. They provide a 24 hour nursing staff, with daily rounds performed by a doctor or nurse practitioner. They also have individual and group therapy sessions, as well as family therapy and safety planning. This program also has discharge and case management services.

They also offer a 24/7 walk-in center that serves children as well as adults that are dealing with a substance misuse emergency or a non-medical psychiatric emergency. They provide a nursing assessment and an evaluation by a Qualified Mobile Crisis Professional, a 23 hour observation referral for adults, a referral for psychiatric hospital and Crisis Stabilization Unit, as needed, and an A & D medically monitored Detoxification/Residential Treatment for adults. They can also refer you to outpatient services and safety planning services.

Several former patients have said that the staff is great and has literally saved lives. One positive that was mentioned many times is that the case managers are awesome and really do their best to help you out. A negative that was mentioned is that there is a lack of funding which causes frequent changes with doctors and pharmacy policies.

Facility Overview

Bed icon 48
Number of Available Beds
Calendar icon 1 - 4
Avg Length of Stay in Days

Latest Reviews

Diana Baker
3 months ago on Google
5
Anna is an asset to your company! I m a nurse at JCMC, and after getting the run around from several case managers and nurses at Turning Point over several hours- Anna sorted everything out and was able to get our patient the help she needed and wanted! Thank you Anna for your hard work. People seem to forget that these are lives, you take your job and your role in healthcare seriously.
Tony
6 months ago on Google
5
Awesome place and best people anywhere
Joe Clayton
6 months ago on Google
1
They kicked my daughter out didn t even discharge her, because she was having a breakdown. This a freaking mental hospital! DO NOT GO HERE! I will make it part of my life s mission to shut this joke of a place down after what just happened!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.6 / 10

Accepted Insurance

Frontier Health – Turning Point works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Addiction Treatments

Levels of Care

inpatient iconInpatient

Inpatient rehabs are designed principally for clients who require intensive supervision and support, including clients who have just completed detox, clients in early recovery, and clients at an elevated risk of relapse. Inpatient treatment helps clients stabilize following detox and prepares them to step-down into outpatient and/or community-based care. Clients reside at the facility for the duration of their program and engage in extensive addiction counseling and education. Many programs also offer evidence-based complementary therapies.

24-hour icon24-Hour Clinical Care

At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.

outpatient iconOutpatient

Outpatient rehabs enable clients to receive care without leaving their home, workplace, and community. Clients typically receive intensive addiction counseling, including individual, group, and family therapy. Many programs promote clients' long-term sobriety through recovery-focused life skills training and ancillary services, such as peer coaching. Medication assisted treatment (MAT), including medication induction and maintenance, are common in outpatient care. Most facilities offer multiple levels of care to accommodate clients' evolving needs, including intensive outpatient (IOP) and standard outpatient programming.

intensive-outpatient iconIntensive Outpatient

Clients in intensive outpatient programs (IOP) receive robust, personalized care to support their reintegration into their community. Clients stepping down from inpatient treatment frequently enroll in IOP before entering standard outpatient care or community-based recovery programs, such as AA. Intensive outpatient treatment generally involves between nine and 20 therapeutic hours weekly, with the frequency and duration of sessions decreasing as clients stabilize. IOP services commonly include counseling, recovery education, holistic therapies, and medication assisted treatment (MAT).

medically-assisted-detox iconMedically Assisted Detox

To keep you safe and comfortable during the detoxification process, a medically assisted detox provides you with a team of medical professionals who can provide the necessary medications to treat any potential withdrawal symptoms. Suddenly stopping chronic abuse of substances like alcohol, benzodiazepines, or opioids can have uncomfortable and even dangerous side effects.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When your day-to-day life is taken over by drug use, this is known as substance use disorder. If you abruptly stop using your drug of choice, you experience withdrawal symptoms. To overcome this cycle, professional drug rehab in Tennessee is usually needed.

Every individual who enters treatment receives an evaluation for both substance abuse and a co-occurring mental illness. Individuals who have both conditions, receive specialized goals that deal with and focus on putting both diagnosis into a recovery mode during treatment.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance abuse treatment in Tennessee is available in addiction treatment centers, where experienced addiction professionals can treat both substance use disorders. Typically, clinicians use a range of evidence-based therapies such as a biopsychosocial assessment, cognitive-behavioral therapy, and motivational interviewing to get a complete picture of your mental health, support systems, and motivation to change. Through an individualized treatment plan, you'll receive the support you need to achieve long-term sobriety through new skills and relapse prevention strategies.

Programs

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Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
teen-program thumbnail image

Teen Program

Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Child Program

The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.

Clinical Services

Typical cognitive behavioral therapy in Tennessee involves recognizing negative thinking and learning techniques to change that thinking and create new, positive behaviors. Strategies may include SMART goals, journaling, and situation exposure.

Counseling in Tennessee that takes a dialectical behavior therapy approach can last from six to 12 months. During that time, you'll develop skills in the areas of distress tolerance, mindfulness, emotional regulation, and interpersonal effectiveness.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting

Staff & Accreditations

Staff

Kristie Hammonds

President & CEO

Diane Bowen

Senior VP of Operations

B. Allen Harris

Senior VP & CFO

C. Allen Musil Jr, MD

Senior VP OF Medical Services & Medical Director

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Tennessee

Contact Information

Building icon

208 E Unaka Ave
Johnson City, TN 37601

Fact checked and written by:
Linda Dotson
Edited by:
Kerry Nenn, BSW

Reviews of Frontier Health – Turning Point

4.11/5 (87 reviews)
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Reviews

5

Before Frontier I went to four different places where I tried to be treated and can assure you Frontier is like no other place in Tennessee, they were so caring and compassionate that I don't have words to express how grateful I am with them.

Reviewed on 1/7/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

4.1 (86 reviews)
Hyder Bailey
1 month ago
5

Staff are very helpful and it helped me when I was going thru some things

Robin Goins
1 month ago
5

This place is great. They helped me get my life back. Everytime i come in for aftercare or something Michael from mag and Tabitha F are so helpful.

Skyler Ravin
1 month ago
5

Tabitha Fatolitis has been great! Has been a real rock in my foundation of my recovery! I couldn't ask for anyone better!

Casey Best
1 month ago
5

I had a relapse currently and needed help. The staff was courteous and they took me the same day. Tab F. held my hand through this process and had my back. CSU, Marcus was great!!!! Thank you folks for helping me get my mind right and putting me in contact with folks to rekindle my recovery. Much love 🫶

Logan Clark
1 month ago
5

i was dragged into turning point, kicking and screaming, not sure what to do with myself, and with no regards on making it through each passing day. the staff were more than willing to help me, and it still amazes me to think about the of patience that they had for me. Josh in CSU is kind, funny, and brings a much-needed breath of fresh air to the atmosphere. Tabitha & Dee in Willow Ridge deserve the most honorable of mentions, too. Tabitha knew exactly how to speak to me in a way that i would listen: in a calm voice, and hugging me when i needed it the most. Dee gave me the space to fall apart and helped me find my way back to the leveled ground. i will forever be more than grateful to these wonderful humans that made such a profound impact on my life, just by being there for me. the world needs more of them. i very highly recommend seeking these individuals out if or when anyone reaches their lowest point. it's nice to know there's still people in the world that genuinely care for others.

Cheyenne
1 month ago
5

This place with the people that work there literally saved my life & I'm very grateful.

B Dubbs
1 month ago
1

sum of my brothers that was there might been had to been there at mag for reasons yet we tried but we did not get suport recived from everyone who was there like the staff when u supose to get help when u are up in there some days might be cool others days staff might be screaming at u because you forgot sumthing had to ask and they just be expecting u to magically learn it all overnight or somethin and talking bout last time you there and idk for a place of helping most of the staff come off like a bunch of bothered ppl who are going to pop off on you if you breath wrong or god forbid behave such as a recovering addict but let’s cuss them out and at them and literally scream at them for it but there some ppl there u can go to when you need help and I thank them because they they reason I got thru it and out the other side l

Billy Beasley
1 month ago
5

Tabitha Fatolitis, this lady is the most awesome therapist. She got me crying and the most vulnerable I have ever been in my life , which has helped me develop into a better sober selfless person. I love you so much and u r the best!!! 😊🤗

David Peterson
3 months ago
1

Staff had their own picks didn't even follow their own rules some of the staff began a relationship with a client and the head person didn't care

Randi Nicely
3 months ago
5

If it weren’t for Turning Point, I honestly wouldn’t be alive today. Dealing with addiction is extremely tough and going back for treatment can be even harder. One of the case managers, Tabatha Fatolitis, made this even easier for me with her help and resources when I returned to the facility back in December. She’s always there when you need someone and doesn’t care to take time out of her day to make sure you have what you need. Thank you for everything! 💕

Diana Baker
3 months ago
5

Anna is an asset to your company! I m a nurse at JCMC, and after getting the run around from several case managers and nurses at Turning Point over several hours- Anna sorted everything out and was able to get our patient the help she needed and wanted! Thank you Anna for your hard work. People seem to forget that these are lives, you take your job and your role in healthcare seriously.

Janessa Clamon
4 months ago
5

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