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Greater Cincinnati Behavioral Health Services

1501 Madison Road Cincinnati, OH 45206
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About Greater Cincinnati Behavioral Health Services

Greater Cincinnati Behavioral Health Services is a local government mental health provider for people in Cincinnati, Ohio. This facility provides a wide range of mental health services, including substance use disorder (SUD) treatments. Special populations treated here include veterans, and justice involved individuals including those re entering the community. 

Cincinnati is a major city in Ohio with plenty of therapeutic outlets that can serve as a complement for more structured care. This includes the Cincinnati Art Museum and Krohn Conservatory which are two fantastic cultural experiences. Likewise, Eden Park is a great green space for relaxation. 

Comprehensive Outpatient Support

GCBHS offers a step down approach to mental health care. This includes an intensive outpatient program (IOP), a standard outpatient program and a variety of specialized treatments especially for people struggling with SUDs. All of the outpatient programs focus on therapy, as well as aftercare to help you maintain your sobriety once you complete the program. 

Specialty Programs 

If needed, GCBHS offers a few specialized programs to help specific populations. The medication assisted treatment (MAT) program is catered to opioid addiction. Meanwhile, there is an assertive community treatment (ACT) designed for people with severe mental illness or co-occurring SUDs. Additionally, relapse prevention is another important feature offered here and bridge care for primary care as a part of a harm reduction program. 

Supportive Aftercare

Case managers at GCBHS can help you connect to additional community services to build your independence. This can include access to social services, securing housing, and even assistance with finding work. 

GCBHS accepts a variety of insurance plans, Medicaid and Medicare, and offers a sliding fee scale based on demonstrated need. You can also get assistance with managing insurance or determining financial options.

Latest Reviews

Maliek Tolbert
1 month ago on Google
1
NOTE TO ANYONE THINKING ABOUT CALLING THEM……. DONT!!!!!! I don’t even know where to start with this organization. This is the worst organization from top to bottom. They are horrible with communication. They do not inform you about any changes within the organization, such as switching caseworkers. For example, you might have one caseworker helping you with some things, and then the next day, a new caseworker is assigned to you without any explanation. So now you have to play catch-up. And it just happens over and over again. Nothing gets settled, so what could have taken two weeks ends up taking five months. Another example is when a caseworker took over my case from someone else, and I was never told. I had to call the previous caseworker to find out what was going on, and she never responded. This organization doesn’t really help; it just seems like a money grab. Please consider seeking help elsewhere, like Talbert House.
A Spruell
1 month ago on Google
1
What can I say from top to bottom this place is ran unorganized I mean if you are patient and weave through the bullshit you will get what you want top to bottom. But I'm thinking about pulling my mother out of this organization
Brian Kahny
6 months ago on Google
1
I tried to get help for my mental health and ended up with metal in my foot because I got attacked by somebody who had schizophrenia this place helps nobody You’re better off seeking mental health on your own
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.1 / 10

Accepted Insurance

Greater Cincinnati Behavioral Health Services works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
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LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
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Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Staff & Accreditations

Staff

Jeff O'Neil

President & CEO

Joce Arvisais

CFO

Katherine Schmidt, MD

Chief Medical Officer

Michael R. Lyons

VP of Health Information Services

Penny Middaugh

VP of Child & Family Services

John Sarra

VP of Human Resources and Facilities

Diane Wright

VP of Quality Management & Compliance

Jeff Kirschner

Executive VP of Business Operations & Analytics

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Ohio

Contact Information

Building icon

1501 Madison Road
Cincinnati, OH 45206

Fact checked and written by:
Dorian Smith-Garcia
Edited by:
Courtney Myers, MS

Rehab in Cities Near Cincinnati

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Reviews of Greater Cincinnati Behavioral Health Services

2.5/5 (95 reviews)
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Overall Experience
Date Submitted
Reviewer

Google Reviews

2.5 (95 reviews)
Casie Neuhausser
2 weeks ago
5

Steven Erbe
1 month ago
1

Maliek Tolbert
1 month ago
1

NOTE TO ANYONE THINKING ABOUT CALLING THEM……. DONT!!!!!! I don’t even know where to start with this organization. This is the worst organization from top to bottom. They are horrible with communication. They do not inform you about any changes within the organization, such as switching caseworkers. For example, you might have one caseworker helping you with some things, and then the next day, a new caseworker is assigned to you without any explanation. So now you have to play catch-up. And it just happens over and over again. Nothing gets settled, so what could have taken two weeks ends up taking five months. Another example is when a caseworker took over my case from someone else, and I was never told. I had to call the previous caseworker to find out what was going on, and she never responded. This organization doesn’t really help; it just seems like a money grab. Please consider seeking help elsewhere, like Talbert House.

A Spruell
1 month ago
1

What can I say from top to bottom this place is ran unorganized I mean if you are patient and weave through the bullshit you will get what you want top to bottom. But I'm thinking about pulling my mother out of this organization

Brian Kahny
6 months ago
1

I tried to get help for my mental health and ended up with metal in my foot because I got attacked by somebody who had schizophrenia this place helps nobody You’re better off seeking mental health on your own

Jessie S
6 months ago
1

Wishing there was a zero rating...this place is not the same as long time ago .the hiring process is horrible..just met with one of you cm...she didn't have any of my info for my case..I hate I have this disability because working with gcb I cannot get the HELP I need ..

Brian Kahny
8 months ago
1

This place will only get you goofed up on medication. They don’t care about nothing else besides what medication they can give you so they can get the corporation payout through Medicaid. They don’t care about your life. They don’t care where you live. They don’t care where your money goes they don’t care about nothing but how they can make money Am I opinion this place is trash just like the rest of Cincinnati healthcare

David Russell
8 months ago
1

So I had 4 women case manager and 1 guy and they "helped" but it's not enough, medication is all I need and you need a yearly of one of their checkups and I hated being pulled aside to waste like an hour; also had only 1 shot per year after years of getting no where with my mental condition and that was a struggle of its own(transportation etc) .. if anyone has suggestions where to to get better treatment please let me know because idk how to say this but there is a thief that is the main person for this Cassandra which goes by Andrew Frank and I don't care to go here anymore!!

Tresanae Thompkins
9 months ago
5

James Zang
10 months ago
2

Elijah McCulloch
11 months ago
1

They have no respect for the patients time and are always late.

Yomaris Puac
11 months ago
1

Case manager won't reply to my texts after days or week and when I call, straight to voicemail and getting very frustrated with her

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