Horizon Health Services: Hertel Elmwood Recovery Center

About Horizon Health Services: Hertel Elmwood Recovery Center

Hertel Elmwood Recovery Center, operated by Horizon Health, is an outpatient behavioral health facility in Buffalo, New York. They provide treatment services such as alcohol and substance use support, medication assisted treatment and family therapy. The facility accepts both Medicare and Medicaid as payment options.

Medications For Mental Health and Substance Use Disorder

Hertel Elmwood Recovery Center has a psychiatry and addiction medicine department ready to assist you with your recovery. You’ll work with a team of psychiatric nurse practitioners, addiction medicine providers and psychiatrists to determine if medication is the right treatment option. If it’s deemed medically appropriate, you’ll be prescribed psychiatric or addiction medication prescriptions as a part of your treatment.

Psychiatric medicine will help with managing mental health symptoms that may be causing your addiction. Addiction medication will help lower your withdrawal symptoms and cravings so you’re less likely to relapse and more able to focus on your recovery.

Maintaining Sobriety in Buffalo

Throughout your recovery journey, an important part of maintaining your sobriety in Buffalo will be finding sober activities you can enjoy in town. One activity that you might enjoy is visiting Unity Island Park. It provides great views of the Canadian shorelines as well as picnic sites.

Family Therapy To Encourage Healing

The facility offers family therapy services to help clients resolve conflicts caused by their addiction and achieve reconciliation. The counselor will focus on making sure all members of the family feel supported during the sessions. Families will learn skills for interacting as a family while supporting their loved one through recovery.

Latest Reviews

TJ Gioia

2 months ago on Google

Horizons has the best therapist ever in Chelsea!

Marian C

2 months ago on Google

I went here because I needed too for myself , It took me many years To convince myself to go because. I don't like to talk to people about my problems. I've always kept everything built up until 1 day. I couldn't anymore, They're really respectful here and they can help you if you let them in. And if you really want help.I've been going here for quite some time now..they'll do their job. You have to want the help to get it, If you go here for the wrong reason, then you won't get the help you need. U Can't blame them blame yourself. I Like who I see she's great Gabrielle , Remember No One is perfect, but they do the best they can. Just let them in and they will do what they can. GOOD luck everyone.. BelIeve in yourself.

Kathleen Williamson

3 months ago on Google

These people really care about you and they will help you in anyway you need.

Rehab Score

Our Methodology

Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology

6.8 / 10

Gallery

The facilities at Hertel Elmwood Recovery Center in Buffalo, NY 1

Location

Accepted Insurance

Horizon Health Services: Hertel Elmwood Recovery Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Blue Cross Blue Shield

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Outpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Inpatient

Inpatient rehabs provide a space for clients to focus exclusively on their recovery while receiving intensive supervision and support. Inpatient treatment centers provide housing and food and most offer round-the-clock clinical care. Their primary treatment modalities typically consist of addiction counseling using various psychotherapeutic methods, including CBT, DBT, RBT, and motivational interviewing. Many rehabs also provide specialized services for clients with co-occurring addiction and mental illness. Recovery-focused life skills training and holistic therapies are other common services.

Intensive Outpatient

Clients who enroll in an intensive outpatient program (IOP) are typically either in early recovery or are experiencing a crisis that increases their relapse risk. These programs promote clients' sustained sobriety through robust support, including multiple, extended care sessions per week. Intensive outpatient treatment often encompasses an array of services, including psychotherapy, recovery education, and evidence-based holistic therapies, such as acupuncture and meditation. Many outpatient rehabs also offer medication assisted treatment (MAT).

Aftercare Support

Clients in rehab aftercare programs receive a customized portfolio of services designed to promote their sustained sobriety. These clients have completed high-level treatment, are typically exiting detox and/or intensive inpatient care and are reintegrating into their home, workplace, and community. Rehab aftercare services address addiction disease as a chronic condition requiring continuing care. Clients typically work with case managers and recovery teams to access necessary resources, such as peer coaching and 12 step program induction support.

12-Step

Participants in 12 step programs maintain access to community-based peer support, which is the programs' primary treatment modality. 12 step recovery combines personal growth with paper coaching. Participants regularly attend group meetings, which are free, anonymous, open to the public, and available multiple times per day in most communities. They are also mentored by self-selected sponsors who guide them through the steps of recovery. Age and gender specific and other specialized formats are common.

Sober Living Homes

The ultimate goal of a sober living home in New York is to provide structure and support for those who want to maintain sobriety. Often, sober living homes are a transitional space for those moving from residential treatment to mainstream life. Residents typically stay at least 90 days, with most living in the halfway house for more than six months.

Intervention Services

A drug intervention in New York occurs when family members and friends lovingly confront someone with a substance use disorder. The goal of this confrontation is to motivate the person to seek treatment. Loved ones point out how the person's destructive behavior is affecting them in hopes that they will agree to get help. Most inpatient rehab facilities offer intervention services that can help families walk through this process step by step.

Partial Hospitalization Program

The partial hospitalization program (PHP) level of care offers short-term, intensive rehab for individuals with acute symptoms that require focused management but don't require 24/7 care. PHP treatment provides structured programming (i.e. individual and group therapy) and allows you to return home in the evening. PHP treatment typically meets weekly for a minimum of 20 hours with the duration typically averaging 90 days. While PHP treatment cost can vary, it is often covered by most providers.

24-Hour Clinical Care

For many different stages and therapies offered during addiction treatment, it's essential to offer 24-hour clinical care in New York. often involves medication treatment for drug or alcohol detox. The withdrawal symptoms experienced during detox can be dangerous, but having medical experts on-site around the clock means someone is always there to step in and provide emergency medical care when and if it is ever needed.

Medically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When you choose drug rehab in New York, you'll participate in a variety of treatments that are designed to help you live a drug-free lifestyle. Common methods of treatment include group, individual, and family counseling, medication management, nutrition, exercise, and management of co-occurring mental health disorders.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive behavioral therapy (CBT) in New York is a short term therapeutic method used to treat substance use and mental health disorders. CBT typically lasts from five to 20 sessions, based on the individual's needs.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Men and women in New York undergoing one on one individual therapy for drug and alcohol addiction treatment will address the unique psychological and emotional aspects that are often associated with addiction triggers. Your therapist helps you build a relapse prevention plan and set achievable goals to improve your mental health and achieve long term sobriety.

Introduced in 1983, motivational interviewing is a method to help clients commit to change. It's based on the philosophy that change is hard, and clients must explore their own options and come to their own conclusions rather than receive warnings or advice from the therapist.

Trauma therapy involves working through the psychological and emotional impact of a traumatic event. You learn to identify the triggers and develop coping mechanisms that build a sense of safety and trust in yourself.

You can participate in couples therapy to focus on a specific problem in your relationship or for general strengthening of the relationship. This therapy aims to help you improve communication, address conflict, and grow in affection for one another.

Family therapy helps individual members of the family unit navigate the complexities of addiction. Therapists provide you with the tools you need to improve communication skills and conflict resolution. When families work together, they can support their loved one's recovery and help to restore balance and harmony within the household.

Coping with day to day living is a challenge while in addiction recovery. Life skills training helps you learn how to manage daily tasks and deal with stress in healthy ways. This is key to long term recovery.

Amenities

Residential Setting
Private Rooms

Staff

Erin E. DiGirolamo, C.P.A.

CEO

John Ruffolo

CFO

Joseph V. Mure, MD, FASAM, FAAFP

CMO

Jacob Haacker

CIO

Contact Information

(716) 831-1977

Website

699 Hertel Avenue
Suite 350
Buffalo, NY 14207

Get Help Now - 716-351-4382

Rehab in Cities Near Buffalo

Back to NY

Reviews of Horizon Health Services: Hertel Elmwood Recovery Center

3.1/5 (46 reviews)

Google Reviews

3.1 (46 reviews)

androthalas

3 weeks ago

If your into being treated like a common drug addict or enjoy being classified amongst common rabble when it comes to race or description of mental health symptoms than this place is for you. Update 2025 nothing has changed. It’s even more segregated in horizon. Like who asks the patient which site they want to go to… only to tell you that the whites only location near elmwood village has there color quota and that I have to go to Bailey because I’m Black.

Annie Rorrison

Horizon staff are knowledgeable and have supported me with trauma that has not been addressed, they are wonderful!!!!

Denise Mendrykowski

1 month ago

Very helpful in discovering different influences and why. Understanding why. Just knowing the difference has made Everything more Understanding.

jessica Egana

I’ve been going to Rebecca for 2 1/2 years and she has changed my life. I don’t know where I’d be without her. She is truly the best, and always look forward to our sessions!

Worldwide Early birds

I love this place

Alexandria Cuevas

Horizon Health cares about their patients. I’ve been with them now for over six months and I gotta say they take care of my needs. Before being With Horizon Health I was at A different healthcare clinic that was not there for the patients. I think they were just there for the money unlike Horizon Is there for your mental health care needs. I have a great team on my side. I’m grateful for Horizon Health. I recommend this clinic to anyone.

Katie Suggett

2 months ago

3 months ago

These people really care about you and they will help you in anyway you need. ❤️

Sherry Lamberty

Ezra Echo

They take your meds and mess with them as much as possible and then completely ghost you. My prescriber told me to “reach out” when I needed a refill of my controlled substance but she hasn’t replied for days, and then sent the wrong dosage and my insurance wouldn’t cover it. It should not be this hard and there should be a protocol for true medication emergencies, everyone here is absolutely useless when you have a true emergency

Overall Experience

5 Star
4 Star
3 Star
2 Star
1 Star

Date Submitted

Last 6 months
Last 12 months
Last 2 years
2+ years