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Hillside Heights Rehabilitation Center

1201 McLean Boulevard
Eugene, OR 97405
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Hillside Heights Rehabilitation Center OR 97405

About Hillside Heights Rehabilitation Center

Hillside Heights Rehabilitation Center, located in Eugene, Oregon is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions. They offer residential care providing long term support for addiction recovery.

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Latest Reviews

S S
2 months ago on Google
1
Open 24 hours yet when you call they are closed.
Hey You
2 months ago on Google
1
Is this place a joke? “We can’t do anything without a doctor’s order” funny thing is that either they “can’t find anything from the doctor from the HOSPITAL” or their stall doctor either ignores you. My husband had a urine catheter. No biggie right? The problem here is that the ONLY time he ‘s to have one in is during surgery for his insides are very, very sensitive to them and it MUST be removed as soon as possible. Hillside left it in for a week. He was hurting so bad from its infection and swelling that it took nearly 20 minutes just to get it out. He was ALWAYS hungry as thei food quality and quantity was so poor and small (portions) that he didn’t bother eating after 6 “meals”. He constantly advised them that he didn’t care for oatmeal EVERY morning and asked for something else but after numerous times telling them he just gave up. The CNA’s were great but their hands were tied as a CNA can only do so much (a CNA has so little training that just about anyone can do it). PAIN CONTROL is a joke also as the person dispensing same gas a brain that’s on vacation. I had my husband veep a time log for it. The average time it took was 47 minutes. Hillside is a joke! I
Carrie LaGrone
2 months ago on Google
1
This place should absolutely be shut down! Reports to the state will be filed by numerous family members. I'm so appalled that a place like this can even exist.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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4.8 / 10

Addiction Treatments

Levels of Care

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Staff

Donald Knox, LNHA

CEO

Brian Smith

CFO

Nichole Bond, RN, MSN, LNHA

Chief Nursing Officer

Rhiannon Hunter, M.S. CCC-SLP, RAC CT

Chief Rehabilitation Officer

Benjamin J. Sparks, ESQ

Chief Legal Officer

Christy Bruner

Senior VP of Human Resources

Contact Information

Building icon

1201 McLean Boulevard
Eugene, OR 97405

Explore Other Centers Near Eugene

Reviews of Hillside Heights Rehabilitation Center

3/5 (42 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

S S
2 months ago
1

Open 24 hours yet when you call they are closed.

Hey You
2 months ago
1

Is this place a joke? “We can’t do anything without a doctor’s order” funny thing is that either they “can’t find anything from the doctor from the HOSPITAL” or their stall doctor either ignores you. My husband had a urine catheter. No biggie right? The problem here is that the ONLY time he ‘s to have one in is during surgery for his insides are very, very sensitive to them and it MUST be removed as soon as possible. Hillside left it in for a week. He was hurting so bad from its infection and swelling that it took nearly 20 minutes just to get it out. He was ALWAYS hungry as thei food quality and quantity was so poor and small (portions) that he didn’t bother eating after 6 “meals”. He constantly advised them that he didn’t care for oatmeal EVERY morning and asked for something else but after numerous times telling them he just gave up. The CNA’s were great but their hands were tied as a CNA can only do so much (a CNA has so little training that just about anyone can do it). PAIN CONTROL is a joke also as the person dispensing same gas a brain that’s on vacation. I had my husband veep a time log for it. The average time it took was 47 minutes. Hillside is a joke! I

Carrie LaGrone
2 months ago
1

This place should absolutely be shut down! Reports to the state will be filed by numerous family members. I'm so appalled that a place like this can even exist.

Jamarcus Russel
2 months ago
1

This facility should be investigated for criminal negligence. My father was left to lie in his bed for more than five days without proper care, left in pain, and outright denied the medication that had been prescribed to him. This is not only inhumane—it is a gross violation of the most basic standards of medical care and patient dignity. The staff demonstrated a shocking disregard for their legal and ethical duty to provide care. Failing to reposition or attend to a patient for days constitutes neglect that borders on abuse. Withholding prescribed medication is not only unethical, it raises serious legal questions that regulatory bodies should examine immediately. Families entrust this facility with the lives and wellbeing of their loved ones. What my father endured was cruel, dangerous, and completely unacceptable. I urge anyone considering this facility to look elsewhere, and I strongly encourage state health inspectors, licensing agencies, and legal authorities to hold this facility accountable for its actions. If you value your loved ones’ health, safety, or dignity, do not leave them in this facility’s hands.

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