Hillside Heights Rehabilitation Center

Is this place a joke? “We can’t do anything without a doctor’s order” funny thing is that either they “can’t find anything from the doctor from the HOSPITAL” or their stall doctor either ignores you. My husband had a urine catheter. No biggie right? The problem here is that the ONLY time he ‘s to have one in is during surgery for his insides are very, very sensitive to them and it MUST be removed as soon as possible. Hillside left it in for a week. He was hurting so bad from its infection and swelling that it took nearly 20 minutes just to get it out. He was ALWAYS hungry as thei food quality and quantity was so poor and small (portions) that he didn’t bother eating after 6 “meals”. He constantly advised them that he didn’t care for oatmeal EVERY morning and asked for something else but after numerous times telling them he just gave up. The CNA’s were great but their hands were tied as a CNA can only do so much (a CNA has so little training that just about anyone can do it). PAIN CONTROL is a joke also as the person dispensing same gas a brain that’s on vacation. I had my husband veep a time log for it. The average time it took was 47 minutes. Hillside is a joke! I

This place should absolutely be shut down! Reports to the state will be filed by numerous family members. I'm so appalled that a place like this can even exist.

This facility should be investigated for criminal negligence. My father was left to lie in his bed for more than five days without proper care, left in pain, and outright denied the medication that had been prescribed to him. This is not only inhumane—it is a gross violation of the most basic standards of medical care and patient dignity. The staff demonstrated a shocking disregard for their legal and ethical duty to provide care. Failing to reposition or attend to a patient for days constitutes neglect that borders on abuse. Withholding prescribed medication is not only unethical, it raises serious legal questions that regulatory bodies should examine immediately. Families entrust this facility with the lives and wellbeing of their loved ones. What my father endured was cruel, dangerous, and completely unacceptable. I urge anyone considering this facility to look elsewhere, and I strongly encourage state health inspectors, licensing agencies, and legal authorities to hold this facility accountable for its actions. If you value your loved ones’ health, safety, or dignity, do not leave them in this facility’s hands.