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Jewish Family Service

3001 North 33Rd Avenue Phoenix, AZ 85017
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Jewish Family Service AZ 85017

About Jewish Family Service

Jewish Family & Children’s Services (JFCS) is a substance abuse and mental health treatment program in Phoenix, Arizona, south of Grand Canal Trail. They seek to strengthen the communities they serve with a combination of primary health, behavioral health, and social services. They serve clients of all ages.

JFCS provides services to clients of all faiths and backgrounds. Specialized programs include Jewish community services, domestic violence groups, and integrated healthcare. Services are provided on an outpatient basis.

Outpatient programs provide a low-intensity level of care best suited for clients who experience mild symptoms and are otherwise stable. Clients in these programs do not live at the facility and thus aren’t under constant staff supervision. Clients visit the facility for regular treatment while continuing to live independently at home.

JFCS gives clients a personalized treatment plan focusing on their challenges and lived experiences. Typically, these programs are built around a form of counseling, which may occur in individual and group settings. During sessions, clients learn and practice coping skills that will help them maintain sobriety.

Because outpatient treatment is a low-intensity level of care, clients with severe symptoms may be recommended to a different program for a higher level of care.

When considering a treatment program, clients should first confirm coverage with their insurance provider, as in network and out of network benefits vary.

Latest Reviews

Erica Mollinedo
2 months ago on Google
2
I took my son for an evaluation on the 26th and was not given his paperwork. I called the next day and the following week and was told it still wasn't ready and now I'm getting told that I need to sign a release of information because I took too long to call back. I was told the manager would call me but never received a call so I called and still didn't speak with the manager but was told I still had to go and sign paperwork. It's absolutely ridiculous. The only reason I gave it two stars is because the people that did the consultation and eval were great.
Rhonda Adams
3 months ago on Google
1
Absolutely the worst. Makes CBI look caring. No empathy or help. Amanda the psych Dr refuses to write a pet letter for my 2nd pet because ITS HER BOUNDARY. Why? What does it matter to her. It's costing me extra money and I'm broke. It will hurt me to get rid of my pet. They are so cold and non caring. Im not someone who needs to be put in my place. I'm pretty easy to get along with. But I can't get along with anyone there. Feel horrible discrimination here. Amanda and Monique are not good at their jobs. They give me lists of "resources" but don't help me accomplish anything. Being SMI I need some extra help. They just say You need to be your own case manager. Huh????Couldn't even get help making a resume. DO NOT EVER COME HERE!
Detnie
3 months ago on Google
1
I wish I could give NEGATIVE stars. Absolutely incompetent staff. Your office did nothing for my poor daughter and when I wanted a transfer to another JFS office, TWO AND A HALF MONTHS went by of me calling and leaving voicemails because no one could actually help me other than just I ll send a message and telling me to wait for a call back and I received nothing!!!!Alice Miller finally decided to call me back once my daughter was hospitalized!!!! It took my daughter being sent to the hospital for them to actually care to give me a call back and do their damn job!!!! No family or child deserves this dreadful care and my child is suffering now due to the incompetent people here.
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Rehab Score

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6.8 / 10

Location

Accepted Insurance

Jewish Family Service works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Lorrie Henderson, Ph.D., MBA, LCSW

President & Chief Executive Officer

Terrence Daniels

Chief Financial Officer/Chief Operating Officer

Mark Callesen, M.D.,

Chief Medical Officer

Ellie Schwartzberg, MC, LPC

Vice President of Older Adults and Jewish Community Services

Contact Information

Phone icon (602) 353-0703
Building icon

3001 North 33Rd Avenue
Phoenix, AZ 85017

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Phoenix

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Reviews of Jewish Family Service

3.03/5 (69 reviews)
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Reviews

5

My daughter has been here, and I can tell they do help her through the recovery process. Now she can express her feelings without fear of being judged. Great place and helpful staff!

Reviewed on 2/19/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

Angel Tofanelli
4 days ago
2

Started out great but now basically denying me and my family emergency assistance and basically won't help us until we are literally out on the street. They insulted my fiance and claim he's controlling me and supposedly holding me back. We have a 20 month old daughter together but they would rather see a family split up instead of trying to help us. The clinical director keeps promising he'll call me but doesn't. This is ridiculous! And they wonder why people react the way they do when they know my diagnosis but are basically purposely triggering me. Healthcare in general is going down the drain but this is heartbreaking. I am considered SMI, yet have proven that I am fully capable of doing things including getting a job which I now basically have to turn down since they refuse to help me talk to social security. I would be ultimately hurting my family financially if I take the job I wanted because no one bothered to inform me I don't even qualify for the ticket to work program and that no matter what I do if I work it will affect my social security. This is why I want to work in behavioral health because these so called professionals don't seem to truly care about us and they lack personal experience of living with a psychological disorder on a daily basis. They care more about money and milking your insurance. They want to insist you do things their way. They tell you one minute how intelligent you are but then insult you if you prove anything they do wrong. This is sad and heartbreaking as JFCS is supposedly one of the best in our state and are supposedly family focused, yet they would rather separate a family and put them on the street and claim they can't help when their website even states they are supposed to be able to provide emergency assistance including emergency financial assistance but they won't.

Elizabeth Vivar
1 month ago
5

Love this place it’s helping my son 👦🏻 a lot

Erica Mollinedo
2 months ago
2

I took my son for an evaluation on the 26th and was not given his paperwork. I called the next day and the following week and was told it still wasn't ready and now I'm getting told that I need to sign a release of information because I took too long to call back. I was told the manager would call me but never received a call so I called and still didn't speak with the manager but was told I still had to go and sign paperwork. It's absolutely ridiculous. The only reason I gave it two stars is because the people that did the consultation and eval were great.

Valentina Ramos
2 months ago
5

Rhonda Adams
3 months ago
1

Absolutely the worst. Makes CBI look caring. No empathy or help. Amanda the psych Dr refuses to write a pet letter for my 2nd pet because ITS HER BOUNDARY. Why? What does it matter to her. It's costing me extra money and I'm broke. It will hurt me to get rid of my pet. They are so cold and non caring. Im not someone who needs to be put in my place. I'm pretty easy to get along with. But I can't get along with anyone there. Feel horrible discrimination here. Amanda and Monique are not good at their jobs. They give me lists of "resources" but don't help me accomplish anything. Being SMI I need some extra help. They just say You need to be your own case manager. Huh???? Couldn't even get help making a resume. DO NOT EVER COME HERE!

Detnie
4 months ago
1

I wish I could give NEGATIVE stars. Absolutely incompetent staff. Your office did nothing for my poor daughter and when I wanted a transfer to another JFS office, TWO AND A HALF MONTHS went by of me calling and leaving voicemails because no one could actually help me other than just “I’ll send a message” and telling me to wait for a call back and I received nothing!!!! Alice Miller finally decided to call me back once my daughter was hospitalized!!!! It took my daughter being sent to the hospital for them to actually care to give me a call back and do their damn job!!!! No family or child deserves this dreadful care and my child is suffering now due to the incompetent people here.

Gary Groh
5 months ago
1

I thought it was a great place for a couple years but now they changed my wife's caseworker and she (Tammy) won't answer her texts or return her calls.

Ashley Sierra
5 months ago
5

Savani and Dr Perez are amazing.

Kryztiel Conde
5 months ago
1

I Haven't Had Any Visit Yet, Until Dec. 31, So I Can't Comment On Much, Xcept Only For The Call, That Was Answered Quickly, Where I Originally Called, In The Glendale Area, Where'as I Was Given Appointment To Michael R Zent Clinic, @3001, Where Everything Went Quite Well! 😀👍

Michael Gonzales
6 months ago
1

Zerick Mikesell (Az_Godric)
10 months ago
1

Everything was fine until we had a crisis! They dont care for your children like they say they do! The doctor is against us and not for us

levi stinson
11 months ago
1

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