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Lindner Center of HOPE

4075 Old Western Row Road Mason, OH 45040
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Top 10 Rehab In Mason
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Top 10 Rehab In Mason

About Lindner Center of HOPE

Lindner Center of HOPE offers residential addiction treatment and mental health care.

The Sibcy House provides a 28-day residential treatment program for adults with co-occurring mental health and substance use disorders. Treatment consists of psychiatric and psychological assessment, recreation, expressive, and leisure therapy, spiritual care, psychoeducational and process groups, and radically open dialectical behavior therapy. There are specialized tracks for anxiety, OCD, and DBT.

The residential detox program is a 10-day program that provides evaluation and medical stabilization for individuals with a substance use disorder. Residents receive psychiatric sessions, individual and group therapy, recovery coaching, medication management, and discharge planning.

Facility Overview

Bed icon 48
Number of Available Beds
Dollar icon $350
Avg Cost per Day

Similar Rehab Centers

Latest Reviews

Hannah
3 weeks ago on Google
2
Went for outpatient Adolescent PHP for a total of two weeks. I struggle with moderate depression, moderate anxiety, and I am neurodivergent (autism + ADD). Positive things first: The food they give you is incredible, especially for hospital food. The people are all very kind and easy to work with, though do consider that im a very easygoing teenager. I'm not sure how they would do with more sporadically emotional kids. They also got me on liquid medicine, which is big since I can't swallow pills. In terms of actual service, your kid won't get told anything more than they would through normal care. I personally only received very little one-on-one care, including 2 one-hour sessions in therapy, which is barely enough to establish a relationship with the person. You mostly just learn coping skills or do stress relief like painting or playing with dogs. That's really all there is to it. I can't remember anything else because it was all surface level, and I'm definitely not going to apply any of this outside of the building. If you want your kid to be told to journal and block out their problems, this is the place for you! Many other reviews compare this place to a prison, which I consider a fitting description. You can only go certain places with certain people, and they frequently discourage any real interaction with your peers. It feels like they are trying to sell you something instead of actually helping, and they recommend a lot of affiliated programs if you want to give them even more of your paycheck. Overall, I don't think this place is awful, but you can get the same treatment (for less money) going with other options.
Response from the owner3 weeks ago
Hannah, Thank you for sharing your comments—they’re truly valued. Partial Hospitalization Programs (PHPs) are designed primarily as group-based treatment models focused on psychoeducation and skill development. While individual consultations and one-to-one work can be supportive components, they are not the primary focus of the program.
Steven Melville
3 weeks ago on Google
5
I love this place the therapy was absolutely amazing
Response from the owner3 weeks ago
Steven, Thank your for your review. We appreciate hearing about your positive experience.
Kari Lockwood
4 weeks ago on Google
2
I am a huge advocate for mental health as someone who struggles with OCD and anxiety. I was referred to Lindner inpatient for postpartum OCD and depression with hopes for support and recovery. I was told they had a postpartum specialization program. I was scared out of my mind, but was in such a dark place I knew I needed more help than daily therapy alone, so I went inpatient. I was told on the phone and during intake id have daily therapy and support groups for postpartum. I was completely lied to. Inpatient was like a prison. I get it’s for people’s safety, but it made my anxiety and OCd so much worse. Nothing was geared to postpartum. They were clueless on postpartum ocd and depression. There was 0 therapy, but young adult posed as mental health therapists leading groups a few times a day. I was placed on a floor with other patients having outbursts regularly which triggered me even more. I was breast feeding and had to continue pumping. The staff was clueless and because I was in a prison, I was not allowed to see where my milk was being stored, how it was being stored or handled behind closed doors. I ended up having to discard all my milk on discharge because it just felt icky not knowing where my milk was. Someone had to watch me pump each time and I was unable to get the supplies needed to wash my pump parts. Staff was very intrusive while I was pumping me asking me a lot of questions like “wow does it hurt” “wow that looks uncomfortable”. For a place being “sold” as good for postpartum, they surely were clueless. I left in worse shape than I arrived and had to start finding help all over again. I believe Lindner has a purpose, but definitely not for postpartum.
Response from the owner3 weeks ago
Kari, thank you for your feedback. We are sorry your expectations were not met. Perhaps you would be willing to speak to our patient advocate so more information can be gathered as we seek opportunities for continuous improvement. The patient advocate can be reached at 513-536-0880.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.9 / 10

Accepted Insurance

Lindner Center of HOPE works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

24-hour icon24-Hour Clinical Care

During initial recovery, withdrawal from alcohol, opiates, and benzodiazepines can involve high health risk. Attempting detox outside of 24-hour clinical care in Ohio is not recommended. This can be life-threatening because medical staff are not available to treat severe symptoms of withdrawal that often occur. Such symptoms can include seizures, delirium tremens, and extreme dehydration. In a clinical setting, staff are on-site to immediately care for your physical, emotional, and mental health needs.

medically-assisted-detox iconMedically Assisted Detox

Medical detox involves clearing your body of drugs and/or alcohol under the 24/7 care of licensed medical professionals. If you've become dependent on alcohol or drugs (like benzodiazepines or opioids), quitting abruptly can have uncomfortable and even dangerous side effects. The purpose of medically assisted detox is to keep you as safe and comfortable as possible during this process. Medications like Suboxone or Vivitrol may be provided if necessary to mitigate any withdrawal symptoms.

partial-hospitalization iconPartial Hospitalization Program

Designed for individuals with moderate to severe addictions, a partial hospitalization program (PHP) provides a more intensive form of outpatient therapy. PHP treatment can serve as an alternative to inpatient hospitalization or as a step-down option after being discharged from a hospital or residential program. A partial hospitalization program typically requires a minimum of 20 hours weekly for an average of 90 days. Depending on your care plan, PHPs can include relapse prevention, medication management, and behavioral therapy services.

intensive-outpatient iconIntensive Outpatient

Intensive outpatient programs (IOP) are designed for clients who need frequent, high-level care but do not require, or choose to forgo, inpatient treatment. Most intensive outpatient rehabs offer a minimum of nine hours of treatment weekly, though clients may receive up to 20 hours of care as needed. These programs typically combine various treatment modalities, including individual, group, and family counseling, medication assisted treatment (MAT), addiction and recovery education, and evidence-based complementary therapies, such as acupuncture and massage.

telehealth iconTelehealth

When in-person visits aren't feasible, telehealth in Ohio can allow you to get the support you need remotely. Telehealth services are provided via text messaging, video conferencing, or other telecommunication technology, so you can access care from anywhere.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Ohio's substance abuse treatment programs can support individuals struggling with drug and alcohol use. Typically available on an outpatient or inpatient basis, these programs employ evidence-based therapies such as cognitive-behavioral therapy (CBT), dialectical behavior therapy (DBT), and holistic approaches to provide effective addiction treatment. This comprehensive approach ensures long-term sobriety, improved mental health, and coping skills to overcome risk of relapse.

An alcohol use disorder (AUD), also commonly called alcoholism, can range from mild to severe. It involves compulsive consumption of alcohol and maladaptive patterns of drinking that lead to negative physical, social, and relational consequences. Diverse treatment programs are available for people with AUD. Mutual-support groups, medications, and behavioral treatments are provided through alcohol rehab in Ohio. If co-occurring disorders are present, it is important to receive treatment for both disorders.

Drug rehab in Ohio provides comprehensive treatment to address the physical and psychological needs of those struggling with substance use disorders. This may involve inpatient and/or outpatient care.

opium iconOpioid Addiction

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
seniors-program thumbnail image

Seniors program

Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
child-program thumbnail image

Child Program

The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.

Clinical Services

Cognitive behavioral therapy in Ohio may occur in individual, group, or family sessions. It involves focusing on specific thought and behavior problems. Participants learn coping techniques and are asked to practice them as homework between sessions.

Some couples therapy in Ohio is designed as short term treatment to address a specific problem in the relationship, such as anxiety, depression, or addiction. Other couples therapy may focus on general strengthening of the relationship by improving interactions.

The main goals of dialectical behavior therapy are to teach you how to regulate your emotions, develop positive ways to cope with stress, improve your relationships, and live in the moment. This therapy lasts about six months and involves weekly individual and group sessions.

Eating disorder treatment in Ohio involves a combination of therapeutic approaches. These include medical care, mental health care, and nutritional counseling. These treatments help you work toward mental and physical health goals.

medicare iconElectroconvulsive Therapy

Experiential therapy in Ohio is a hands on intervention method that focuses on doing and feeling. The method is client centered and tailored to the individual's interests. It may include drama therapy, animal assisted therapy, martial arts, or wilderness therapy.

Family therapy offers a group time to collectively make an effort to understand and combat the issues and challenges associated with addiction. Therapists work with family members to establish healthy boundaries between each other and their loved one who is addicted, improve emotional support systems, and work together toward a sustained long term recovery.

Participants of group therapy sessions typically learn coping skills, communication techniques, and relapse prevention strategies. This unique set of skills helps you to navigate the challenges you find in the community and supports your long term sobriety.

Individual therapy for drug and alcohol addiction treatment gives you a safe space to discuss your emotional, mental, and physical challenges. Your therapist will guide and support you as you collaborate to develop personalized strategies to manage your stress and navigate the challenges of your recovery.

Therapists who apply motivational interviewing in Ohio don't try to confront clients or force advice onto them. Instead, they listen and come alongside clients to help them explore why and how they might decide to make changes for themselves.

Recreational therapy supports recovery from drug and alcohol addiction by providing you with enjoyable activities that improve your physical and mental health. When you engage in sports, creative arts, and nature excursions, it helps reduce your cravings and stress levels while building a supportive community of peers who can help promote your long term sobriety.

transcranial iconTranscranial Magnetic Stimulation

With trauma therapy, you can reclaim your life after witnessing or experiencing a traumatic event. Therapists help you process the memories, which promotes emotional healing and enables you to build resilience to navigate future challenges and triggers.

Amenities

  • house-medical iconTrauma Therapy
  • basketball iconBasketball court
  • lotus iconGardens
  • weight iconGym
  • private-room iconPrivate rooms
  • private iconPrivate setting
  • home-setting iconResidential setting
  • hiking-poles iconWalking trails
  • wifi iconWiFi
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Michael Groat, PhD

Interim CEO & Chief Clinical Officer

Laura Nixon, CPA

Chief Financial & Administrative Officer

Danielle J. Johnson, MD, FAPA

Chief Medical Officer

Jan Marhefka, MSN RN

Chief Nursing Officer

Jennifer Pierson

Senior Director, Marketing and Outreach

Mary Alexander

Senior Director of Development

Accreditations

LegitScript has reviewed Lindner Center of HOPE as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.

LegitScript verified in

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Ohio

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Building icon

4075 Old Western Row Road
Mason, OH 45040

Fact checked and written by:
Kelly Junco, CPC, CPRC, BA, BS
Edited by:
Quentin Blount

Rehab in Cities Near Mason

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Reviews of Lindner Center of HOPE

3.29/5 (266 reviews)
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Reviews

1

Lindner Center gave me absolutely no hope. I had an awful experience here. When they first did my evaluation, they told me they were going to let me keep my clothes, talk to my family, and they made several more promises. Once I was there, they didn't deliver. They treated m ... Read More

Reviewed on 12/7/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.3 (265 reviews)
Wut Teh heck
2 weeks ago
1

Response from the owner
We wish there was context for this rating. Perhaps you would consider calling our patient advocate and sharing details. The patient advocate can be reached at 513-536-0880.
Hannah
3 weeks ago
2

Went for outpatient Adolescent PHP for a total of two weeks. I struggle with moderate depression, moderate anxiety, and I am neurodivergent (autism + ADD). Positive things first: The food they give you is incredible, especially for hospital food. The people are all very kind and easy to work with, though do consider that im a very easygoing teenager. I'm not sure how they would do with more sporadically emotional kids. They also got me on liquid medicine, which is big since I can't swallow pills. In terms of actual service, your kid won't get told anything more than they would through normal care. I personally only received very little one-on-one care, including 2 one-hour sessions in therapy, which is barely enough to establish a relationship with the person. You mostly just learn coping skills or do stress relief like painting or playing with dogs. That's really all there is to it. I can't remember anything else because it was all surface level, and I'm definitely not going to apply any of this outside of the building. If you want your kid to be told to journal and block out their problems, this is the place for you! Many other reviews compare this place to a prison, which I consider a fitting description. You can only go certain places with certain people, and they frequently discourage any real interaction with your peers. It feels like they are trying to sell you something instead of actually helping, and they recommend a lot of affiliated programs if you want to give them even more of your paycheck. Overall, I don't think this place is awful, but you can get the same treatment (for less money) going with other options.

Response from the owner
Hannah, Thank you for sharing your comments—they’re truly valued. Partial Hospitalization Programs (PHPs) are designed primarily as group-based treatment models focused on psychoeducation and skill development. While individual consultations and one-to-one work can be supportive components, they are not the primary focus of the program.
Steven Melville
3 weeks ago
5

I love this place the therapy was absolutely amazing

Response from the owner
Steven, Thank your for your review. We appreciate hearing about your positive experience.
Kari Lockwood
4 weeks ago
2

I am a huge advocate for mental health as someone who struggles with OCD and anxiety. I was referred to Lindner inpatient for postpartum OCD and depression with hopes for support and recovery. I was told they had a postpartum specialization program. I was scared out of my mind, but was in such a dark place I knew I needed more help than daily therapy alone, so I went inpatient. I was told on the phone and during intake id have daily therapy and support groups for postpartum. I was completely lied to. Inpatient was like a prison. I get it’s for people’s safety, but it made my anxiety and OCd so much worse. Nothing was geared to postpartum. They were clueless on postpartum ocd and depression. There was 0 therapy, but young adult posed as mental health therapists leading groups a few times a day. I was placed on a floor with other patients having outbursts regularly which triggered me even more. I was breast feeding and had to continue pumping. The staff was clueless and because I was in a prison, I was not allowed to see where my milk was being stored, how it was being stored or handled behind closed doors. I ended up having to discard all my milk on discharge because it just felt icky not knowing where my milk was. Someone had to watch me pump each time and I was unable to get the supplies needed to wash my pump parts. Staff was very intrusive while I was pumping me asking me a lot of questions like “wow does it hurt” “wow that looks uncomfortable”. For a place being “sold” as good for postpartum, they surely were clueless. I left in worse shape than I arrived and had to start finding help all over again. I believe Lindner has a purpose, but definitely not for postpartum.

Response from the owner
Kari, thank you for your feedback. We are sorry your expectations were not met. Perhaps you would be willing to speak to our patient advocate so more information can be gathered as we seek opportunities for continuous improvement. The patient advocate can be reached at 513-536-0880.
Dylan Adams
1 month ago
5

This place has truly changed my life. I can’t thank you all enough. My outlook on life has changed, and I truly feel I have a purpose. Shout out Erin (MHS) & Jenna (MHT) you two are my angels. Also forever grateful for my social worker Sam and Dr. Pettibone. The staff was so empathetic and kind.

Response from the owner
Dylan, thank you for your review of Lindner Center of Hope. We are glad you experienced a positive outcome. Thank you for acknowledging the staff. We know they are passionate about their work.
josh kibbey
1 month ago
1

My daughter was taken here after serious mental health issues and was placed on a mandatory stay. Originally, everyone seemed sincere and as if they cared about my child's well being. At the time of the incident I did not have custody of my daughter, she was staying with other family and the situation was less than ideal (I tried for custody but I am the dad, which means it's 30x harder) leading to her mental health issues and her being truant from school. Originally the Lindner Center stated that her staying with me and me getting custody was what was best for the child. However, when they found out it would take longer to get her back into school if she stayed with me (had to file for custody) Lindner changed their entire outlook, stating she needed to go back to the same household (the one that caused the mental health issues). I was physically ill and my daughter was upset, as she thought things were finally changing. My daughter was very open about NEEDING to live with me for a better home life, in which Lindner talked to her privately, without discussing with me first, and asked her if she would be willing to go back where she was staying so she could return to school immediately. My entire outlook at the center and staff changed, as I became physically ill that the center was trying to convince her to go back to the same household that caused a lot of the mental health issues, stating it as more important to get her back into school, again, WITHOUT CONSULTING A LEGAL GUARDIAN FIRST. They lied to me, they had a private conversation with my child, and since they have deleted my review from here, so here is another one. They don't care about the well being of the children or their mental health, they care about a profit and creating "statistics". They were never truly worried about my daughters mental health, they cared about making sure she got back into school asap. I never paid the bill and I will go to my grave owing this place before I pay them. Originally it was I should get custody immediately (went and filed as soon as I possibly could), then when there would be a SMALL delay of her starting due to legit court paperwork, Lindner stopped caring about her mental health because her mandatory stay was over, insurance wouldn't cover her staying any longer, and they needed to provide proof that she was returning to school as soon as she left the facility. Providing proof of return to school was more important than her overall mental health....and she had just attempted suicide a few days prior....you should be absolutely ashamed of yourselves. I filed a complaint and nothing happened except the same response you see on a lot of these 1 star ratings, they simply claim it didn't happen (when it did), then delete the review. Karma sucks, and you guys are literally hurting kids mental health, instead of helping it. If they truly cared about people's mental health, and it was a TRUE non profit organization, their CEO wouldn 't make $500,000 a year and the director of Human Resources wouldn't make $200k a year. That's a lot money for someone who is just doing it out of the kindness of their heart. The Lindner family is known for insurance profits, investments and sports, they care about money, not people...they use the Lindner Center to make money off of insurance claims.....they're listed as one of the top 200 richest families in the United States. We switched doctors and medicine immediately (therapist said Lindner should have NEVER had her on the meds they put her on), I got custody, I put routines and good habits in place, she's not only going to school but absolutely killing it, and I have weened her off ALL prescription meds.....no thanks to Lindner, their advice, their approach, or their instruction. I did the exact opposite and within a little over a year she is killing it at life. UPDATE: They're still lying. I have emails between myself and Linder disputing the situation after filing the complaint, but you see their response, they are denying it, even with proof. Get Better At What You Do!!!!!

Response from the owner
Lindner Center of Hope does not have an inpatient unit for minors. The unit for minors is operated by Cincinnati Children's Hospital Medical Center. Therefore, Lindner Center of Hope would not be providing care for a minor placed on a mandatory stay. Lindner Center of Hope has no record of complaint from Josh Kibbey.
William Gallows
1 month ago
2

They have failed me again and again, no medicine, outstanding bills despite knowing we - I - can't afford them currently, denial of service and genuinely bad therapists. Can't schedule for new ones without taking months in advance, so it becomes difficult to move on. There have to be better providers or there has to be more effort in Lindner, there are some who genuinely helped me in their walls, just not enough of them.

Response from the owner
William, your comments are important. If you would like to speak to our patient advocate, please contact them at 513-536-0880.
Michael Latham
2 months ago
5

I had an awesome 👍 stay at the Linder center of hope,I highly recommend the City of Hope to anyone who may be dealing With any type of stress/mental, physical, psychology, spiritual,whatever you're dealing with,the City of Hope is the place to be. The staff is very professional,and caring at the same time. To everyone at the Linder City of Hope keep up the good work (One Love ❤️)

Response from the owner
Michael, Thank you for your 5-star review of Lindner Center of Hope and your strong recommendation of our services.
Aiden Wallace
2 months ago
1

Don’t get me wrong, they have great providers here but DO NOT expect them to follow the same rules as they expect you to! No matter your reason they will charge you OVER $100 for cancelling or being late but THEY can cancel and show up 30 minutes late anytime they want without consequence! Even when the patient advocates agree with you and fight for you the greedy billing director will not take off the charge! And then they will pressure you to pay it before you can continue to receive care! Honestly such a deceptive and anti-patient practice! This goes against all of their supposed mission, vision, and values! Very disappointing! *update - your providers are not able to care for their patients when they cancel their appointments without 24 hours notice, what policies do you have in place for that? *update - a week after posting this my provider cancelled on me with less than 24 hours notice. But ofcourse, they are still charging me for cancelling late!

Response from the owner
Aiden, Thank you for your feedback. Thank you for acknowledging our quality clinicians. We maintain no show policies to ensure that our providers time is being maximized to support patients. In the absence of these policies, providers would be unnecessarily unavailable to patients in need. Thank you for understanding.
Critt3r
2 months ago
1

I wanted to share my experience at the Lindor Center in hopes it may help others make an informed decision. I received therapy, medication management, and later underwent psychological testing through this organization. The therapist I saw was kind on the surface, but ultimately unhelpful. Over time, they began encouraging me to mask or lie about my struggles, and even questioned the legitimacy of my disability — despite the fact that I am mentally disabled and rely on a service animal for daily functioning. They consistently invalidated the ways my disability affects my life and implied that my service dog was unnecessary, even though he has been crucial to my well-being. The medication provider was polite and professional, though they were unable to find a medication that worked for me. I don’t hold this against them, as medication can be a complex and trial-based process. Things became significantly worse when I was referred for testing for autism and ADHD. Both my therapist and medication provider supported the idea. However, when I arrived for the evaluation, I was completely blindsided — no one had informed me that a trainee would be administering the test. While I understand trainees need experience, I was also told that the supervising professional would not be present during the assessment. That alone felt concerning, especially since this was my first experience with psychological testing and I had no idea what to expect. During the test, I tried to ensure that my performance was being recorded accurately. After one section involving reaction time and processing speed, I asked the trainee, “Did I do okay on that one, or was I too slow?” That’s all I said. Yet, when I returned for my results, the supervising professional claimed I had asked, “how did I do on the autism test?” and implied I was trying to get a diagnosis. I was shocked and hurt — I had never said anything like that. It became clear that the trainee had twisted my words, and instead of seeking clarification, the professional chose to assume the worst of me. To make matters worse, the professional also told me I couldn’t be autistic because I “spoke too well,” which is a blatant misunderstanding of how autism works. Autism is a spectrum. I eventually left the Lindor Center due to the ongoing misinformation and outright dishonesty. I found a new therapist at a different organization who referred me for re-testing. This time, the evaluation was performed by a licensed professional — no trainee, and no surprises. During our consultation, this new evaluator — who had reviewed the previous testing report from the Lindor Center — asked how I felt about it. I explained how invalidated and confused I had been. They responded, “I was more frustrated reading it than you were reading it.” They then explained that the Lindor Center had not administered the autism and ADHD-specific testing as they were supposed to. Instead, they conducted a general assessment without informing me of the change. I was never told this until the new professional pointed it out. They also confirmed my suspicions that the Lindor Center viewed autism as a narrow, fixed condition rather than a spectrum. The new evaluator identified clear signs the Lindor team had ignored or dismissed entirely. I finally received the proper evaluations, diagnosis, and treatment I had needed from the beginning — and more importantly, I was listened to. While every experience is different, I feel it’s important to alert others, especially those seeking diagnosis or disability-related. No one deserves that. Response to Lindor Center: Your reply completely misses the point of my review. My issue wasn’t about testing age — it was how I was treated when I brought up neurodivergent concerns. Saying my comments don’t reflect your “philosophy” doesn’t change what actually happened. Directing me to a patient advocate without addressing the issue publicly feels more like deflection. If your philosophy truly differs, you’d think you would take the time to reflect on my story, not avoid the topic.

Response from the owner
Lindner Center of Hope only offers autism testing and diagnosis for young children. The comments do not capture the views and philosophy of the organization. Please contact our patient advocate to discuss. The patient advocate can be reached at 513-536-0880.
Cecelia Elfers
2 months ago
1

Received outpatient treatment here in 2022, met with the psychiatrist twice for maybe an hour in total. She prescribed me several different expensive medications, including Lamictal, Mirtazapine, Remeron, and a non generic Methylfolate. We had no follow up appointments to see how I was adjusting to this medication. After attending outpatient at Good Sam 3 years later, I can very confidently say this place is more in it for the money than it is for your health, and more importantly your mental health. I did not feel cared for by this place and received no follow up care or messages once I left, and I also was not okay when I left due to their negligence. My family paid thousands of dollars to the Lindner Center of Hope only for me to be prescribed medication that I didn’t really need and for me to sit in a cold and impersonal classroom setting doing worksheets for two weeks. I’m not sure how inpatient works at this “nonprofit”, but I can certainly say that their outpatient program is a waste of time and money, and you would be better off in a hospital outpatient mental health program. Save your time and money by going elsewhere.

Response from the owner
Cecelia, Thank you for sharing your comments regarding your experience. Many patients in our partial hospitalization program provide positive feedback and survey ratings about their care. Our prescribers strive to apply best practice strategies with every client to ensure the best possible outcomes.

If you would like to discuss your experience further, our patient advocate would be happy to speak with you. Please feel free to call at 513-536-0880.

We appreciate your input.
CG Riley
2 months ago
5

5 stars simply because they don’t force group therapy on you during inpatient stays. Many places will use your participation in group therapy to gauge whether or not you’re ready for release and hold it against you if you don’t attend. I went to one group in the 5 days I was there because it was too triggering for me. But they mostly left me alone and let me crash out and cry in my room in peace. Checked on me every 15 minutes and kept me sedated enough to where it wasn’t completely unbearable. I only ate twice when I was there, but the food was actually good quality. If you can afford it, go here.

Response from the owner
Thank you for your 5-star review of Lindner Center of Hope. Inpatient groups are designed to be helpful. Inpatient is in network with most insurance.
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