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Mann – Grandstaff VA Medical Center

4815 North Assembly Drive Spokane, WA 99205
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Top 10 Rehab In Spokane
Mann - Grandstaff VA Medical Center WA 99205

About Mann – Grandstaff VA Medical Center

Mann-Grandstaff VA Medical Center operates 46 hospital beds and 38 rehabilitation-oriented nursing home beds. A mobile clinic, outfitted with two exam rooms, provides selected primary care services to veterans living in remote areas outside the metropolitan Spokane area.

To fulfill President Lincoln’s promise, “To care for him who shall have borne the battle, and for his widow, and his orphan.”
The VA Medical Center of Mann-Grandstaff encompasses five Core Values on which base his activities: Integrity, Commitment, Advocacy, Respect, and Excellence.

They also provide Veterans with Telehealth, for access to health care that is timely, more convenient and easier to access through the use of new healthcare technology including video conferencing and health monitoring devices that can connect patients to their health care team.

Latest Reviews

Topher Dayton
2 months ago on Google
2
Since getting out of the military in 2014, I have been a patient of Phoenix, Boise and now Spokane VHA. Spokane has been by far the least helpful. It has been nearly four months since I first called to get transferred to this location and I am still not even in their system. I've had to call Boise VA twice now to get my medications sent to me. I've spoken to at least 20 different people in multiple departments, from Patient Advocacy, Pharmacy, Administration and Community Care. Each team says they will either a) get on it or b) transfer me to the right person where I just get sent to voicemail. This endless loop of nothing being accomplished is getting old.I would have given this review 1 star if it weren't for the people on the other side of the phone being pleasant to talk to. It's not their fault anyway. It starts with the leadership team there. They are obviously fine with providing subpar service to veterans, if they weren't, things would be different. Those people in leadership roles should either step aside or figure out a different way to do things. Veterans deserve better.
Adreanna
3 months ago on Google
5
My grandfather spent his last few months in the CLC and VA hospice. They not only took care of my grandfather, but us, too. The care of every staff member made our last few months together the best it could be. We were able to spend time with him as family and not as caregivers.
Danger Close
4 months ago on Google
3
The pharmacy hours are 8am to 5pm Monday thru Friday. Weekends and after-hours, 5pm-730pm use the black phone.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.3 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff & Accreditations

Staff

Dr. Robert J. Fischer, MD, FACOG, CPE

Medical Center Director

Sarah Boardman

Associate Director

Dr. David Sams, MD

Chief of Staff

Monica Blykowski-May, MD

Deputy Chief of Staff

Sam McComas

Associate Director, Patient Care Services-Nurse Executive

James (Shep) Speight, BSN

Deputy Associate Director for Patient Care Services

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 243643

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Washington
License Number: 012400

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 4602

Contact Information

Phone icon (509) 434-7000
Building icon

4815 North Assembly Drive
Spokane, WA 99205

Rehab in Cities Near Spokane

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Reviews of Mann – Grandstaff VA Medical Center

3.71/5 (101 reviews)
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Reviews

5

I had several conflicts outside that it affected how I was going to be able to deal with my treatment. Luckily, I was granted some options so that I can continue with them, so nice! Ther staff is knowledgeable, friendly, helpful and caring.

Reviewed on 2/15/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.7 (100 reviews)
billy deal
1 week ago
5

It is a great hospital for veterans. There very friendly and professional

Jessica Holzer
1 week ago
5

As a disabled veteran, I can genuinely say that the care I’ve received at the Spokane VA has been outstanding. The staff is incredibly responsive, compassionate, and professional — I’ve consistently felt respected and well cared for at every step of my medical journey. While referrals can take some time (as they are prioritized based on urgency), I’ve seen firsthand that when the need is urgent, they act quickly and decisively. I required two high risk surgeries, and the Spokane VA didn’t hesitate to refer me to the most qualified specialist in the entire state — in Seattle — ensuring I received top-tier care without delay. That kind of advocacy and responsiveness speaks volumes about their commitment to veterans’ health. I highly encourage all veterans to take full advantage of their VA medical benefits and get registered with their local VA facility. The care, support, and dedication I’ve experienced at the Spokane VA have made a meaningful difference in my life, and I’m incredibly grateful for everything they’ve done for me.

Krystal Geddes
1 week ago
5

I am in Spokane visiting family and visited the Urgent Care who took absolutely amazing care of me. They were so kind, attentive, quick, and efficient. I am beyond grateful for their amazing care, thank you all so very much.

Ira Woodward
3 weeks ago
5

As one thats life was saved by the wonderful personnel of Mann-Granstaff I can only give the highest praise.

coinhunter39
1 month ago
5

Care that rivals outside health services if not exceeds them.

Tammy Davis
1 month ago
5

There's always a veteran to help you find where you need to go the coffee shop is wonderful the people that work there are so nice

FEAR_DaCoachYT
1 month ago
1

Don’t ever get surgery here!!! It’s been over a month. I got hardware removed from my leg and now my foot is in pain and all I keep getting is basically get over it!! I will never ever let the military do surgery on me ever again. This is ridiculous and no one wants to help.

Response from the ownerInvalid relative date format:
Greetings Fear_DaCoachTY, thank you for taking the time to share your feedback. We are truly sorry to hear about your negative experience with VA health care at our facility. The well-being of our Veterans is our top priority, and we want to address your concerns directly. We encourage you to reach out to our Patient Advocate at (509) 434-7504, who can work with you to resolve the issues you encountered and ensure that you receive the care you deserve. We appreciate your service and are committed to improving your experience. Sincerely, VA Health Care Team!
Mark Hall
1 month ago
5

My brother was moved to the VA in Spokane at the end of his battle with pancreatic cancer- he passed away on April 22nd, 2025. The care and compassion he received there was amazing for all of his family - he was treated with dignity and respect over his final two weeks- The nursing/support staff, management, Chaplin were in lockstep mode in supporting my brother and his family - I can think of nothing to suggest they change or modify in their care - During this tough time for our family. We were able to be family for my brother as his care was amazingly orchestrated around him - The final salute service organized by the Chaplin and nursing supervisor was a wonderful send off for my brother- An announcement was made over the hospital and staff lined the halls to salute or hold their hand over their heart's to show respect , then the VAPD - honorably took the draped flag over my brother, folded it and presented it to my sister in law- what an amazing tribute to my brother and his family . Thank you Spokane VA - we were blessed to have your services for my brother — Here is a Facebook tribute I left for my brother: It is with profound gratitude and love that I acknowledge the passing of my beloved brother Gary Hall, who bravely fought pancreatic cancer and peacefully ascended today (4/22/2025 at 2am). For 63 years, he stood as my steadfast protector and rock, guiding me through life's journey from England to Little Rock Arkansas, San Antonio Texas, Istanbul Turkey, Madrid Spain, Alexandria, Louisiana, Spokane Washington, and Natchitoches, Louisiana, and back to Spokane, Washington. Gary's extraordinary life was a testament to his remarkable character, and he will be deeply missed by his loving family, including his wife, his parents, his sister in law, his brother , his children, his grandchildren, great-grandchildren, nieces, nephews, and cousins. His unwavering dedication to his country earned him an honorable retirement from the National Guard, and we are eternally grateful for the love and support of his military family. In his final days, Gary was blessed with the compassionate care of the Spokane VA, who treated him with dignity and respect, embodying the true spirit of honor and gratitude. As we bid farewell to this incredible soul, we take comfort in the knowledge that his legacy will live on through the countless lives he touched. Gary, your love, wisdom, and generosity will forever be etched in our hearts, and we look forward to the day when we will reunite. Until then, may your journey be peaceful, and may your spirit continue to inspire us to live with purpose, love, and kindness. A special thanks to a wonderful group of his high school friends who wrapped their arms around him over this past year. Their friendship will forever remain in our hearts as an amazing example of compassion and love- I love you Gary !

Nahakuelua Arquero
1 month ago
1

Admin is incompitent and I vote no confidence as a vet in need of services they can seldom adequately provide, handicap and general parking accessibility at the entrance to buildings 40 and 7 is non existent, if the employees could unionize they'd have likely gone on strike by now, no Community Care available in the region for longer than it takes to get appointments internally, OSHA violations at offsite offices, inability to talk directly with primary care staff for your own doctor, lucky to get replies to messaging or phone calls within 72hrs

Michael Nocker
1 month ago
5

The all personal are very professional and caring ,well maintained building ,very helpful

Rodney Poplin
2 months ago
1

Tried to just leave a message I know it was late, but was told to call back because he was on lunch break...... It would have only taken 2 minutes

Rick
2 months ago
5

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