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Mann – Grandstaff VA Medical Center

4815 North Assembly Drive Spokane, WA 99205
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Mann - Grandstaff VA Medical Center WA 99205

About Mann – Grandstaff VA Medical Center

To fulfill President Lincoln’s promise, “To care for him who shall have borne the battle, and for his widow, and his orphan.”
The VA Medical Center of Mann-Grandstaff encompasses five Core Values on which base his activities: Integrity, Commitment, Advocacy, Respect, and Excellence.

They also provide Veterans with Telehealth, for access to health care that is timely, more convenient and easier to access through the use of new healthcare technology including video conferencing and health monitoring devices that can connect patients to their health care team.

Latest Reviews

Robin Davis
2 weeks ago on Google
5
I’ve had nothing but great treatment from Mann-Grandstaff!! End and beginning of this year I was having severe muscle spasms in my back and shoulder, I’d message my medical team and had a response by phone in no more than an hour! I was vacationing at the time in California.
Joe Mann
1 month ago on Google
5
Been treated there for almost 10 years. Health Care is excellent. Administration needs work. I’m 100 per cent disabled VietNam veteran.
Kenny Tatanka
1 month ago on Google
1
Unprofessional employees. Very rude and lazy. Typical government employees.
Response from the owner1 week ago
Greetings, thank you for taking the time to share your feedback. We looked you up in our system and couldn't find your name. We are truly sorry to hear about your negative experience with your VA healthcare at our facility. The well-being of our Veterans is our top priority, and we want to address your concerns directly. We encourage you to reach out to our Patient Advocate team at (509) 434-7504. Our Patient Advocates can help resolve your issues/concerns and ensure you receive the care you deserve. We appreciate your service and are committed to improving your experience. Sincerely, VA Health Care Team!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.5 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

aftercare iconAftercare Support

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff & Accreditations

Staff

Dr. Robert J. Fischer, MD, FACOG, CPE

Medical Center Director

Sarah Boardman

Associate Director

Dr. David Sams, MD

Chief of Staff

Monica Blykowski-May, MD

Deputy Chief of Staff

Sam McComas

Associate Director, Patient Care Services-Nurse Executive

James (Shep) Speight, BSN

Deputy Associate Director for Patient Care Services

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 243643

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Washington
License Number: 012400

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 4602

Contact Information

Building icon

4815 North Assembly Drive
Spokane, WA 99205

Rehab in Cities Near Spokane

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Reviews of Mann – Grandstaff VA Medical Center

3.7/5 (299 reviews)
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Reviews

5

I had several conflicts outside that it affected how I was going to be able to deal with my treatment. Luckily, I was granted some options so that I can continue with them, so nice! Ther staff is knowledgeable, friendly, helpful and caring.

Reviewed on 2/15/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.7 (298 reviews)
Tracy Lee
1 week ago
5

Robin Davis
2 weeks ago
5

I’ve had nothing but great treatment from Mann-Grandstaff!! End and beginning of this year I was having severe muscle spasms in my back and shoulder, I’d message my medical team and had a response by phone in no more than an hour! I was vacationing at the time in California.

Daniel Criswell (DC)
1 month ago
4

FIJI ISLAND
1 month ago
5

Joe Mann
1 month ago
5

Been treated there for almost 10 years. Health Care is excellent. Administration needs work. I’m 100 per cent disabled VietNam veteran.

Kenny Tatanka
1 month ago
1

Unprofessional employees. Very rude and lazy. Typical government employees.

Response from the owner
Greetings, thank you for taking the time to share your feedback. We looked you up in our system and couldn't find your name. We are truly sorry to hear about your negative experience with your VA healthcare at our facility. The well-being of our Veterans is our top priority, and we want to address your concerns directly. We encourage you to reach out to our Patient Advocate team at (509) 434-7504. Our Patient Advocates can help resolve your issues/concerns and ensure you receive the care you deserve. We appreciate your service and are committed to improving your experience. Sincerely, VA Health Care Team!
First
1 month ago
1

I have been seeing my VA provider for about 19 years and have experienced nothing less than excellent care from everyone in the hospital. About a year ago I started getting bills going back over two years. It seemed that as quickly as I paid them a second time I would get more bills. When I inquired about them I got different answers from different people. So the short story is I decided to stop going to the VA. In my final visit with my providers it came up that my back had been deteriorating over my years in the military mostly due to my parachute status while serving. My back injury culminated while serving in a reserve unit when we were moving heavy furniture at the reserve center. I was taken to the Fairchild AFB hospital and was treated by a doctor there for about a year. At that time I was told to report to Ft Lewis for a final evaluation. The doctor who saw me there immediately called me a female organ, told me to suck it up and sent me on my way. At this, the medical team that was treating me at the VA encouraged me to go to building 6A and start the process of possibly qualifying for a service connected disability so I wouldn’t have to pay for my treatments. Following their advice I reported to VA building 6A and was able to get an appointment to start the process. My appointment was on July 16, 2025. The person I was to meet with came to the lobby within 10 minutes of my appointment time and said something like come on back. She proceeded me down the hall and entered her office first, moving around her desk to sit down. Over her shoulder she told me to close the door. She sat down behind her desk without introducing herself or inviting me to sit down. Sitting at her desk, arms crossed she said something to the effect , what do you want. I explained that my VA service providers encouraged me to come and see if I could get a service connected disability so I wouldn’t have to pay for my treatments. She snapped back at me that something (i don’t remember what) had to be done first. Then she got a tablet and a pen (or pencil) and demanded “which branch were you in?” I replied that I was in all 3 branches (I have served over 32 years) at which time she started yelling at me “Which three? There are 7 or 8 branches. There is the Marine Corps…” I replied that as the name states, the Marines is a corps not a branch. In my 32 years I’ve never known the Marines was anything but a corps. At this time she really broke loose and raised her voice and tempo even louder. I replied, “Are you going to sit there and argue with me?” (Rather then discuss why we might see things differently.) She continued to yell. So, I commented, Oh my God” and walked out. End of statement from my journal.

Response from the owner
Greetings, thank you for taking the time to share your feedback. Unfortunately, we can't look up your full name in our system. We would like to have our Patient Advocate Office assist you in this manner. We are truly sorry to hear about your negative experience with your VA healthcare at our facility. The well-being of our Veterans is our top priority, and we want to address your concerns directly. We encourage you to reach out to our Patient Advocate team at (509) 434-7504. Our Patient Advocates can help resolve your issues/concerns and ensure you receive the care you deserve. We appreciate your service and are committed to improving your experience. Sincerely, VA Health Care Team!
Dave T
1 month ago
1

Went to the VA after 17 years of being abused. Tried to report domestic violence, but instead was falsely accused. 3 providers from the VA wrote affidavits claiming I was an abuser with a history of domestic violence. I had to fight for myself and the kids in court against an attorney. My protection order was granted. I hope this never happens to another veteran. My family is destroyed, but we're now safe. I am so incredibly disappointed with the VA's handling of our situation.

Response from the owner
Greetings, thank you for taking the time to share your feedback. Unfortunately, we can't look up your full name in our system. We would like to have our Patient Advocate Office assist you in this manner. We are truly sorry to hear about your negative experience with your VA healthcare at our facility. The well-being of our Veterans is our top priority, and we want to address your concerns directly. We encourage you to reach out to our Patient Advocate team at (509) 434-7504. Our Patient Advocates can help resolve your issues/concerns and ensure you receive the care you deserve. We appreciate your service and are committed to improving your experience. Sincerely, VA Health Care Team!
Hans Giesa
1 month ago
5

Went to Urgent Care and it was a lot faster than going anywhere else to have my shoulder looked at and they had plenty of staff and really caring nurse's doctor's, x-ray techs, receptionist's and the place just gives me hope and I feel safe. Some may not agree, but I'm just stating my positive experience there.

Emily Rogness
2 months ago
1

This is where you waste federal funds! Providers that don’t care for veterans and are only there to collect a paycheck.

Response from the owner
Greetings, thank you for taking the time to share your feedback. Unfortunately, we can't look up your full name in our system. We would like to have our Patient Advocate Office assist you in this manner. We are truly sorry to hear about your negative experience with your VA healthcare at our facility. The well-being of our Veterans is our top priority, and we want to address your concerns directly. We encourage you to reach out to our Patient Advocate team at (509) 434-7504. Our Patient Advocates can help resolve your issues/concerns and ensure you receive the care you deserve. We appreciate your service and are committed to improving your experience. Sincerely, VA Health Care Team!
Allan Gainer
2 months ago
5

Olamide Ogunde
2 months ago
1

Came here twice for an Achilles issue. Was told both times a podiatrist was not available. First valley doctor I was sent to shut down. I had to go to a valley doctor because the wait times were so high. The second one didn’t even have my records and couldn’t give me the prescribed meds because, well, they didn’t have my records. Understaffed, undermanned, and underfunded. This place needs funding and expansion because these wait times are insane. Shame on you.

Response from the owner
Greetings Olamide Ogunde,

We sincerely apologize for the negative experience you had at our VA healthcare facility. The well-being of our Veterans is our top priority, and we want to address your concerns directly.

We encourage you to reach out to our Patient Advocate team at (509) 434-7504. They are dedicated to resolving issues and ensuring you receive the care you deserve.

We deeply appreciate your service and are committed to improving your experience with us.

Sincerely, VA Health Care Team
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