This place is the WORST! They treat you like you're an animal and pretend that it's okay!
About Ideal Option
Ideal Option is accredited by The Joint Commission and has many locations across nine states. One location is on East Francis Avenue in Spokane, Washington. The Francis Ave location is an outpatient clinic for substance use disorder. They don’t offer therapy for co-occurring disorders at that location, but they can offer a referral to behavioral services in the community.
The Francis Ave clinic accepts most private insurance. They also take Medicare and Medicaid. If you’re uninsured, they offer payment plans and financial assistance. Most patients can get treatment within three days after contacting the center.
Their outpatient treatment includes treatment for opioids, alcohol and methamphetamines. You’ll go through three stages of treatment at the clinic. It’s important to note that you can’t begin any medication until you’ve been off opioids for 24 to 36 hours. Some medications can’t be started until you’ve been off opioids for 14 days depending on the type of opioid. If your substance of abuse is alcohol, Vivitrol is effective even if you’re not already in withdrawal.
The first stage of the program is initiation. It lasts about one or two weeks and includes the management of withdrawal in the home setting. You’ll use the provided medications to transition from substance use to medication treatment. A nurse checks on you at home daily. You’ll also go to the clinic a couple of times a week.
Stage two is stabilization. This takes about four to six weeks. During this time you’ll transition off substances completely. Once stable, you’ll drop down to weekly or every other week visits to the clinic.
The third stage is maintenance. At this stage, you’re making consistent progress, and you’ll see your provider monthly. The provider ensures your medication is still working and that your physical and behavioral health needs are addressed. Although they don’t offer behavioral health treatment at the East Francis location, your provider can connect you with the help you need for co-occurring disorders.
The clinic gets high reviews from former clients. Several mentioned that the staff are amazing and professional and that the facility is very clean.
Latest Reviews
Been going here for years. If u help yourself, they will go out of their way for you. I love my doctor's. I love the front desk, they are very caring and will help you with anything.
Response from the owner2 months ago
Thank you for your kind words and for taking the time to share your feedback! We will be sure to let the staff know how appreciated they are.
Very helpful staff
Response from the owner1 month ago
Frederick, Thank you for your kind words and for taking the time to share your feedback! We will be sure to let the staff know how appreciated they are.
Staff are kind and understanding. The environment always seems to be comfortable and happy. 10/10 from me!
Response from the owner1 month ago
Thank you for your kind words and for taking the time to share your feedback! We will be sure to let the staff know how appreciated they are. 
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
9 / 10
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Location
Accepted Insurance
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Addiction Treatments
Levels of Care
Outpatient Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Inpatient Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
Aftercare Support Rehab aftercare programs support clients as they focus on maintaining their sobriety after intensive (often inpatient) treatment. These programs adhere to a model of life-long recovery, addressing addiction disease as a chronic, relapsing condition. Rehab aftercare services vary widely based on the specific and evolving needs of the client, but often include peer coaching, relapse prevention support, and 12 step program induction. Clients, case managers, and care teams typically collaborate on long-term care plans.
Medically Assisted Detox Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
Effective drug rehab in Washington integrates care for the whole person, offering comprehensive solutions to addiction. Treatment methods address mental, physical, and relational aspects of substance abuse.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Often, substance use disorder originates with negative thinking patterns. Cognitive behavioral therapy in Washington is designed to help individuals change these patterns of thought, which leads to changes in behavior and freedom from addiction.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Clinicians who apply motivational interviewing techniques engage with their clients as equal partners. This method avoids warnings and confrontation and instead allows clients to analyze their situation and explore their options. This technique is often used when the client feels unsure about their ability or desire to change.
The goal of trauma therapy is to help you heal from the aftereffects of a traumatic experience. Your therapist will provide you with a safe and supportive space to process these trauma memories and develop better coping strategies that enhance your emotional resilience.
One goal of family therapy is to provide a platform where members have a safe place to talk about the challenges that addiction has created in their lives. Using guided sessions, therapists help individual family members develop healthy communication skills and address unresolved issues between themselves to support their loved one's sobriety.
Amenities
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Private Transportation
Staff & Accreditations
Staff
Ebony Montgomery, APRN-C
Addiction Medicine Provider
Susan S. Marvel, PA-C
Addiction Medicine Provider
Vallie Jacobson, ARNP, FNP-BC
Addiction Medicine Provider
Angela Cannady, DNP, ARNP, FNP-BC
Addiction Medicine Provider
Accreditations
The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.
SAMHSA Listed: Yes
State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.
State License: Washington
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Contact Information
(877) 522-1275 
208 East Francis Avenue
Spokane, WA 99208
Get Help Now - 509-289-4284
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Fact checked and written by:
Susan Bertram, BA
Edited by:
Kerry Nenn, BSW
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