McLeod Regional Medical Center Rehab in Florence, SC | Get Costs, Reviews, Insurance Info

McLeod Regional Medical Center

555 East Cheves Street Florence, SC 29506

About McLeod Regional Medical Center

McLeod Regional Medical Center, located in Florence, South Carolina is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment.

Specialty rehab programs at McLeod Regional Medical Center include tailored care focusing on women’s specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Facility Overview

Number of Available Beds

Latest Reviews

Pam Brown

3 months ago on Google

First I had to set in the waiting room waiting on a room.been here from 2pm and now it 6pm the Dr sent me over they say waiting on them to clean the room let's see if I make it to the next shift if the Dr sent me over then it had to be important well to them it not.sad

Shanna Page

3 months ago on Google

My fiance has been in several times for pancreatitis and seizures and the nurses and doctors complete lack of care and utter complacency and disdain for their patients is revolting. I myself went in for a seizure while pregnant and they tried to hold me against my will on suicide watch because I mentioned being committed in the past for a mental health diagnosis. They also violated my HIPAA rights over the phone.

Vicki Hernandez

4 months ago on Google

My daughter has been suffering with serious medical issues for 4 years. We have gone to McLeod over and over when she reaches crisis points. She is at the point where I have to convince her to go because she hates it so much. Not all but a lot of the doctors act like they do not care at all.ER docs will determine she need to be admitted then the Family med docs do nothing! She has surgically placed tubes in her bladder because her bladder quit functioning. It took a serious crisis point for them to do that. Now she has tubes in her stomach and her intestines for meds and feeding because of gastro paresis. She was at a serious crisis point before they did that. She has a weakened diaphragm which causes breathing issues. All of this and they still act like she is overreacting when she is admitted because of a crisis. She is in constant pain and they act like she is a drug seeker. All they do is say we don t know go home . Do not get me started on her being put on the observation floor! That floor is horrible. The majority of the nurses there act like they could care less! To the point of being mean and cruel! Not all of them. We have had a few good ones but apparently those get transferred to regular floors all the time. We assume that floor is for the mean ones! I wish our , extremely wonderful doctor, worked through a different hospital! Then we would NEVER go to McLeod!!

Rehab Score

Our Methodology

Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology

5.6 / 10

Gallery

The facilities at McLeod Regional Medical Center in Florence, SC 1

Location

Accepted Insurance

McLeod Regional Medical Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Aetna

Blue Cross Blue Shield

UnitedHealth Group

Humana

Cigna

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

Outpatient

Outpatient rehabs provide flexibility and accommodation for clients who prefer to remain in their homes and workplaces while in recovery. They also facilitate clients' sustained sobriety for clients stepping down from intensive inpatient care. Clients may engage in day, evening, night, or weekend treatment sessions, which typically involve addiction counseling and recovery-focused life skills training. Many outpatient facilities also offer medication assisted treatment (MAT) and evidence-based holistic therapies, such as yoga and massage.

Inpatient

Clients who have just completed detox, those who are in crisis, and those with a history of relapse often require treatment in an inpatient rehab. These facilities provide high-level supervision, structure, and support, allowing clients to focus on their recovery away from their addiction triggers. Most inpatient treatment programs center upon various forms of psychotherapy, including CBT, DBT, RBT, and motivational interviewing. Clients may also receive recovery-focused life skills training and evidence-based holistic therapies, such as massage.

Partial Hospitalization Program

As a short-term option, a partial hospitalization program (PHP) provides an intensive rehab option for individuals with acute symptoms. PHP treatment focuses on management without requiring 24-hour care. During PHP treatment, you may engage in behavioral therapy services, psychoeducation, and periodic evaluations conducted by licensed professionals. The duration of a partial hospitalization program can average 90-130 days based on your progress. Insurance coverage may vary, but many providers offer full or partial coverage for PHP.

Intensive Outpatient

Clients undergoing treatment in an intensive outpatient program (IOP) remain in or return to their homes following detox and/or inpatient rehab. They engage in multiple, extended treatment sessions weekly, with most intensive outpatient rehabs requiring between nine and 20 therapeutic hours per week. These programs are ideal for clients in early recovery and those at an elevated risk of relapse and typically combine counseling, recovery education, holistic care, and medication assisted treatment (MAT).

Treatments

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Alcoholism is characterized by a lack of control over drinking habits, use of alcohol despite negative consequences, and preoccupation with alcohol. Often, alcohol use disorder occurs simultaneously with other mental health disorders. If you have a co-occurring disorder, it is important to get treatment for both. Alcohol rehab in South Carolina can provide this dual diagnosis treatment through inpatient or outpatient care.

Choosing a drug rehab in South Carolina helps you overcome drug dependency, learn how to manage cravings, and obtain the tools needed to prevent relapse. This is accomplished through individualized treatment that addresses a full spectrum of physical, social, and emotional needs.

Opioid Addiction

Programs

Teen Program

Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Child Program

The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.

Seniors Program

Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

The main basis of cognitive behavioral therapy in South Carolina is that all your thoughts, feelings, and behaviors are interconnected. Therefore, the therapist will help you change your thoughts, which will lead to different emotions and actions.

If you struggle with managing your emotions, dialectical behavior therapy in South Carolina might be a good method of treatment for you. This form of talk therapy helps you learn to accept yourself while working on changing unhealthy patterns of thoughts and reactions.

Amenities

Gym
Private Rooms
Recreation Room
WiFi

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: South Carolina

Contact Information

(843) 777-2000

Website

555 East Cheves Street
Florence, SC 29506

Get Help Now - 803-575-2354

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Reviews of McLeod Regional Medical Center

2.7/5 (100 reviews)

172

260

Google Reviews

2.7 (100 reviews)

Janet Muckenfuss

1 month ago

High Security, when you walk in the door you feel safe. All the employees I spoke with We're knowledgeable and gave great directions. The doctors and nurses Are professional and experienced.

Alma Elmore

My husband was in building 2 for five days. The staff took excellent care of him and spoiled him. He went in the morning before his birthday and when the nurses got wind the next day that it was his birthday a group of them filed in and sang "Happy Birthday " to him. The lunch room sent him a birthday card with each meal that day...even though he had no appetite. All week they would bring him Cherrios or lemon ice..whatever they thought he might would eat. They were wonderful and made his stay there as pleasant as possible considering his condition. I really do appreciate each and every one of them so much and will be forever grateful for the excellent care they gave us.

Tommie Moore

Been seeing Dr Don for 20 years I wouldn't go to anyone else. Office staff in his area are nice and efficient.

H Kirkham

2 months ago

I left a message stating that I needed a wellness visit for my insurance with Donna Sellers at Dillon Family Medicine (DFM) which is now part of the McLeod family. The Saturday before my appointment, I suddenly felt like I had a UTI. Rather than go to the ED, I began dosing myself with 200mg erythromycin for fish. I started feeling better the next day. When I arrived for my appointment, I told the RN that I was there for a wellness visit, that I had a UTI, and that I had been taking the erythromycin which she documented in my chart. When Donna arrived, I also told her that I was there for a wellness visit and a UTI. She asked where I got the antibiotics from, and I told her Chewy… I just happened to have some extra packets of fish antibiotics that I administered to my cat for a skin infection. When Donna heard this, she said that she was removing that from my chart and before sending me to collect a urine, she asked if there were any other tests that I wanted. I verbatim told her that everything covered under the wellness visit would be great. Upon receiving my collection cup, I noticed that the only patient identifier was “H. Kirkland.” Luckily, I am a devoted scientist and always carry a sharpie with me wherever I go. I crossed off the incorrect info and replaced it with my name and birth date. After handing off my specimen, I was told to step into a room to get my blood drawn which I politely declined. When I returned to my exam room, I informed Donna that I was not going to have my labs drawn there because the lab couldn’t even get one patient identifier correct, that because of that I was not letting them anywhere near me with a needle, and that I would get my labs drawn at my place of employment. At this point, Donna said she wanted to do a CT scan because she suspected that I had kidney stones. I declined, not only because my insurance didn’t cover it, but also because I knew I didn’t have kidney stones as I was feeling better after the antibiotics… all I wanted were some antibiotics for humans. Please be aware that at no time was I told that my wellness visit was no longer a wellness visit and that the labs that I requested for a wellness visit would no longer be covered. Unfortunately, I was not able to get my labs done at work because of the way Donna entered the orders, so I went to people I knew I could rely on – Dillon McLeod, a previous employer. At this point, I was still under the impression that all would be well regarding my future bill. Then comes my billing statement of approx. $500. I called my insurance to see why I was being billed this amount and was told that DFM billed it as a specialist visit and not a wellness visit. I then called DFM and told them of the issue. I was told, that because I thought I had a UTI, the “wellness” visit was no longer a wellness visit. This should have been discussed with me when I told Donna that I wanted all tests that my wellness visit covered. I asked the manager, Kasey, to please look into this which she did. She told me that my bill was correct because of my UTI. I then asked if a urinalysis was covered by a wellness visit. I was told by Kasey that yes, a urinalysis is covered by a wellness visit, but in my case it wasn’t because I was symptomatic. Furthermore, Kasey told me that Donna put into my chart that the reason I declined the CT scan was because I could not afford it, which was not true in the least as we have a 6-figure income. She also stated that I had been having symptoms for weeks which is false. And now, because of all this, I do not qualify for my insurance incentive because, according to DFM, I did not have a wellness visit. I have tried contacting McLeod in Florence, but have not been able to get ahold of anyone. I guess my next step will be to get a lawyer and file a suit for non-compliance with HIPAA.

Don Coonis

Had emergency pacemaker placement at McLeod and was very satisfied with my treatment. Dr's and nurses were professional and personable. Could not be happier with my experience there.

Kimberly Boone

The cafeteria needs new staffing! They’re beyond rude and just unprofessional! I’ve been up all night taking care of my dad, I come down to get a nice hot bagel but she tells me I can’t because she’s cleaning it rudely btw! And why? It’s breakfast time why are you cleaning it now?! Smh so I had to settle for cereal! Then the lady at the register was watching videos on her phone couldn’t even take the time to help me like this place use to be a really nice place to eat! I’m very disappointed!

No clue why people still go here, especially us! They deserve a zero! Nurse Ava was rude then tried to play “victim”!

Kara Hammonds

My daughter did not receive the care needed! I'm very disappointed with the Peds floor. We don't plan on using this hospital for our children's needs again. I'm giving it 2 stars simply because of some those sweet nurses and the resident Doctor, Perry!

James Mong

3 months ago

My wife and I went in for an out patient procedure healthy,and fine. Less than 48 hrs latter we were both so sick our neighbor had to drive us to our nearest ER. I had double pneumonia, sinus infection and a sore throat that took my voice away for 4 days. My wife was throwing up non stop for 3 days. She also went in 3 months prior and they in put her in a coma which I find highly suspect. She came out of that hospital with Double pneumonia, sinus infection and a sore throat. We will never ever go back to Mc Loud Hospital in Florence, SC.

4 months ago

My daughter has been suffering with serious medical issues for 4 years. We have gone to McLeod over and over when she reaches crisis points. She is at the point where I have to convince her to go because she hates it so much. Not all but a lot of the doctors act like they do not care at all.ER docs will determine she need to be admitted then the Family med docs do nothing! She has surgically placed tubes in her bladder because her bladder quit functioning. It took a serious crisis point for them to do that. Now she has tubes in her stomach and her intestines for meds and feeding because of gastro paresis. She was at a serious crisis point before they did that. She has a weakened diaphragm which causes breathing issues. All of this and they still act like she is overreacting when she is admitted because of a crisis. She is in constant pain and they act like she is a drug seeker. All they do is say “ we don’t know go home”. Do not get me started on her being put on the “observation” floor! That floor is horrible. The majority of the nurses there act like they could care less! To the point of being mean and cruel! Not all of them. We have had a few good ones but apparently those get transferred to regular floors all the time. We assume that floor is for the mean ones! I wish our , extremely wonderful doctor, worked through a different hospital! Then we would NEVER go to McLeod!!

Overall Experience

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