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McLeod Regional Medical Center

555 East Cheves Street Florence, SC 29506
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McLeod Regional Medical Center SC 29506

About McLeod Regional Medical Center

McLeod Regional Medical Center, located in Florence, South Carolina is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment.

Specialty rehab programs at McLeod Regional Medical Center include tailored care focusing on women’s specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Facility Overview

Bed icon 48
Number of Available Beds

Latest Reviews

Pam Brown
2 months ago on Google
1
First I had to set in the waiting room waiting on a room.been here from 2pm and now it 6pm the Dr sent me over they say waiting on them to clean the room let's see if I make it to the next shift if the Dr sent me over then it had to be important well to them it not.sad
Shanna Page
2 months ago on Google
1
My fiance has been in several times for pancreatitis and seizures and the nurses and doctors complete lack of care and utter complacency and disdain for their patients is revolting. I myself went in for a seizure while pregnant and they tried to hold me against my will on suicide watch because I mentioned being committed in the past for a mental health diagnosis. They also violated my HIPAA rights over the phone.
Vicki Hernandez
2 months ago on Google
2
My daughter has been suffering with serious medical issues for 4 years. We have gone to McLeod over and over when she reaches crisis points. She is at the point where I have to convince her to go because she hates it so much. Not all but a lot of the doctors act like they do not care at all.ER docs will determine she need to be admitted then the Family med docs do nothing! She has surgically placed tubes in her bladder because her bladder quit functioning. It took a serious crisis point for them to do that. Now she has tubes in her stomach and her intestines for meds and feeding because of gastro paresis. She was at a serious crisis point before they did that. She has a weakened diaphragm which causes breathing issues. All of this and they still act like she is overreacting when she is admitted because of a crisis. She is in constant pain and they act like she is a drug seeker. All they do is say we don t know go home . Do not get me started on her being put on the observation floor! That floor is horrible. The majority of the nurses there act like they could care less! To the point of being mean and cruel! Not all of them. We have had a few good ones but apparently those get transferred to regular floors all the time. We assume that floor is for the mean ones! I wish our , extremely wonderful doctor, worked through a different hospital! Then we would NEVER go to McLeod!!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.6 / 10

Location

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient rehabs provide flexibility and accommodation for clients who prefer to remain in their homes and workplaces while in recovery. They also facilitate clients' sustained sobriety for clients stepping down from intensive inpatient care. Clients may engage in day, evening, night, or weekend treatment sessions, which typically involve addiction counseling and recovery-focused life skills training. Many outpatient facilities also offer medication assisted treatment (MAT) and evidence-based holistic therapies, such as yoga and massage.

Treatments

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Contact Information

Phone icon (843) 777-2000
Building icon

555 East Cheves Street
Florence, SC 29506

Rehab in Cities Near Florence

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Reviews of McLeod Regional Medical Center

2.7/5 (100 reviews)
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5
172
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.7 (100 reviews)
Janet Muckenfuss
6 days ago
5

High Security, when you walk in the door you feel safe. All the employees I spoke with We're knowledgeable and gave great directions. The doctors and nurses Are professional and experienced.

Alma Elmore
1 week ago
5

My husband was in building 2 for five days. The staff took excellent care of him and spoiled him. He went in the morning before his birthday and when the nurses got wind the next day that it was his birthday a group of them filed in and sang "Happy Birthday " to him. The lunch room sent him a birthday card with each meal that day...even though he had no appetite. All week they would bring him Cherrios or lemon ice..whatever they thought he might would eat. They were wonderful and made his stay there as pleasant as possible considering his condition. I really do appreciate each and every one of them so much and will be forever grateful for the excellent care they gave us.

Tommie Moore
1 week ago
5

Been seeing Dr Don for 20 years I wouldn't go to anyone else. Office staff in his area are nice and efficient.

H Kirkham
2 weeks ago
1

I left a message stating that I needed a wellness visit for my insurance with Donna Sellers at Dillon Family Medicine (DFM) which is now part of the McLeod family. The Saturday before my appointment, I suddenly felt like I had a UTI. Rather than go to the ED, I began dosing myself with 200mg erythromycin for fish. I started feeling better the next day. When I arrived for my appointment, I told the RN that I was there for a wellness visit, that I had a UTI, and that I had been taking the erythromycin which she documented in my chart. When Donna arrived, I also told her that I was there for a wellness visit and a UTI. She asked where I got the antibiotics from, and I told her Chewy… I just happened to have some extra packets of fish antibiotics that I administered to my cat for a skin infection. When Donna heard this, she said that she was removing that from my chart and before sending me to collect a urine, she asked if there were any other tests that I wanted. I verbatim told her that everything covered under the wellness visit would be great. Upon receiving my collection cup, I noticed that the only patient identifier was “H. Kirkland.” Luckily, I am a devoted scientist and always carry a sharpie with me wherever I go. I crossed off the incorrect info and replaced it with my name and birth date. After handing off my specimen, I was told to step into a room to get my blood drawn which I politely declined. When I returned to my exam room, I informed Donna that I was not going to have my labs drawn there because the lab couldn’t even get one patient identifier correct, that because of that I was not letting them anywhere near me with a needle, and that I would get my labs drawn at my place of employment. At this point, Donna said she wanted to do a CT scan because she suspected that I had kidney stones. I declined, not only because my insurance didn’t cover it, but also because I knew I didn’t have kidney stones as I was feeling better after the antibiotics… all I wanted were some antibiotics for humans. Please be aware that at no time was I told that my wellness visit was no longer a wellness visit and that the labs that I requested for a wellness visit would no longer be covered. Unfortunately, I was not able to get my labs done at work because of the way Donna entered the orders, so I went to people I knew I could rely on – Dillon McLeod, a previous employer. At this point, I was still under the impression that all would be well regarding my future bill. Then comes my billing statement of approx. $500. I called my insurance to see why I was being billed this amount and was told that DFM billed it as a specialist visit and not a wellness visit. I then called DFM and told them of the issue. I was told, that because I thought I had a UTI, the “wellness” visit was no longer a wellness visit. This should have been discussed with me when I told Donna that I wanted all tests that my wellness visit covered. I asked the manager, Kasey, to please look into this which she did. She told me that my bill was correct because of my UTI. I then asked if a urinalysis was covered by a wellness visit. I was told by Kasey that yes, a urinalysis is covered by a wellness visit, but in my case it wasn’t because I was symptomatic. Furthermore, Kasey told me that Donna put into my chart that the reason I declined the CT scan was because I could not afford it, which was not true in the least as we have a 6-figure income. She also stated that I had been having symptoms for weeks which is false. And now, because of all this, I do not qualify for my insurance incentive because, according to DFM, I did not have a wellness visit. I have tried contacting McLeod in Florence, but have not been able to get ahold of anyone. I guess my next step will be to get a lawyer and file a suit for non-compliance with HIPAA.

Don Coonis
2 weeks ago
5

Had emergency pacemaker placement at McLeod and was very satisfied with my treatment. Dr's and nurses were professional and personable. Could not be happier with my experience there.

Kimberly Boone
2 weeks ago
1

The cafeteria needs new staffing! They’re beyond rude and just unprofessional! I’ve been up all night taking care of my dad, I come down to get a nice hot bagel but she tells me I can’t because she’s cleaning it rudely btw! And why? It’s breakfast time why are you cleaning it now?! Smh so I had to settle for cereal! Then the lady at the register was watching videos on her phone couldn’t even take the time to help me like this place use to be a really nice place to eat! I’m very disappointed!

Y
4 weeks ago
1

No clue why people still go here, especially us! They deserve a zero! Nurse Ava was rude then tried to play “victim”!

Kara Hammonds
1 month ago
2

My daughter did not receive the care needed! I'm very disappointed with the Peds floor. We don't plan on using this hospital for our children's needs again. I'm giving it 2 stars simply because of some those sweet nurses and the resident Doctor, Perry!

James Mong
1 month ago
1

My wife and I went in for an out patient procedure healthy,and fine. Less than 48 hrs latter we were both so sick our neighbor had to drive us to our nearest ER. I had double pneumonia, sinus infection and a sore throat that took my voice away for 4 days. My wife was throwing up non stop for 3 days. She also went in 3 months prior and they in put her in a coma which I find highly suspect. She came out of that hospital with Double pneumonia, sinus infection and a sore throat. We will never ever go back to Mc Loud Hospital in Florence, SC.

Pam Brown
2 months ago
1

First I had to set in the waiting room waiting on a room.been here from 2pm and now it 6pm the Dr sent me over they say waiting on them to clean the room let's see if I make it to the next shift if the Dr sent me over then it had to be important well to them it not.sad

Shanna Page
2 months ago
1

My fiance has been in several times for pancreatitis and seizures and the nurses and doctors complete lack of care and utter complacency and disdain for their patients is revolting. I myself went in for a seizure while pregnant and they tried to hold me against my will on suicide watch because I mentioned being committed in the past for a mental health diagnosis. They also violated my HIPAA rights over the phone.

Vicki Hernandez
2 months ago
2

My daughter has been suffering with serious medical issues for 4 years. We have gone to McLeod over and over when she reaches crisis points. She is at the point where I have to convince her to go because she hates it so much. Not all but a lot of the doctors act like they do not care at all.ER docs will determine she need to be admitted then the Family med docs do nothing! She has surgically placed tubes in her bladder because her bladder quit functioning. It took a serious crisis point for them to do that. Now she has tubes in her stomach and her intestines for meds and feeding because of gastro paresis. She was at a serious crisis point before they did that. She has a weakened diaphragm which causes breathing issues. All of this and they still act like she is overreacting when she is admitted because of a crisis. She is in constant pain and they act like she is a drug seeker. All they do is say “ we don’t know go home”. Do not get me started on her being put on the “observation” floor! That floor is horrible. The majority of the nurses there act like they could care less! To the point of being mean and cruel! Not all of them. We have had a few good ones but apparently those get transferred to regular floors all the time. We assume that floor is for the mean ones! I wish our , extremely wonderful doctor, worked through a different hospital! Then we would NEVER go to McLeod!!

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