Symetria — Hurst Outpatient Rehab & Suboxone Clinic
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Top 10 Rehab Centers In Hurst
About Medical City Behavioral Health McKinney
Medical City McKinney Behavioral Health is a hospital based mental health program in McKinney, Texas that serves adults and seniors with conditions ranging from depression and bipolar disorder to schizophrenia and trauma.
It offers inpatient stabilization, partial hospitalization and intensive outpatient, counseling and medication management.
Its electroconvulsive therapy and integration inside a full service acute care hospital set this center apart.
ECT for Treatment Resistant Depression
Medical City McKinney Behavioral Health offers electroconvulsive therapy for both an inpatient and outpatient programs. This is a service that most behavioral health programs in Collin County do not provide.
It is used for certain depressive, bipolar and psychotic, catatonic and treatment resistant conditions where medication and therapy alone have not brought relief.
You can receive it within the same McKinney program managing your overall care and the outpatient option means it does not always require a hospital admission.
This makes Medical City McKinney a fit for those with severe or persistent psychiatric conditions.
Acute Care Hospital in Collin County
The behavioral health program sits within Medical City McKinney, a 311 bed acute care hospital with a Level II Trauma Center, Primary Stroke Center and stroke rehab capabilities.
For patients whose psychiatric needs coincide with medical complications, this can create access to broader hospital resources without transferring facilities.
Inpatient care is delivered in a locked and secure unit with 24 hour monitoring and the partial hospitalization program runs Monday through Friday, 9:00 a.m. to 3:00 p.m. with lunch included.
The program serves McKinney and Collin County and accepts Medicare and Medicaid, TriWest and numerous commercial carriers.
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Facility Overview
318 Number of Available Beds
1 - 4 Avg Length of Stay in Days
Latest Reviews
Reason for care: severe complex PTSD and MDD with psychotic symptoms. Paranoia and Cotard's Delusion.
I liked the people here alot. Came in with deep delusions and paranoia. Shakin like chihuahua, noncompliant, hid from everyone, jumpy, the works. Was a damn mess. Yet they treated me with deep care the whole time. I balanced out on meds and felt human and put together again. They took attempts seriously but werent dicks about it. Had good safety tactics and deescalation methods. And even high needs mentally disabled were handled with respect and care I rarely saw when I worked on the other side of things as a tech in teen inpatient long term care and for mentally disabled people as well. They respected and accommodated my disabilities and mobility aids. And even advocated for me multiple times.
The nurses, techs and the hijabi nurse practioner(Im sorry maam I was too deluded at the time to recall your name in our interactions.) Mister Jason and Mister Lee were outstanding nurses. And techs like the recreational tech, Miss Hollie, and the older black male tech especially who I adored the most of the staff. The latter truly went above and beyond in every aspect of his job. Again I was too out of it at first to recall his name. But even when I was extremely agitated and paranoid and didnt eat or sleep out of deluded beliefs for the first 26hr he always spoke to me gently, never took it personally, offered, was delightfully funny, truly seemed to have real compassion and love for the people he cared for. Truly made me second my own deep paranoia even in the worst of it because of how authentically nonjudgemental and empathetic he was. I wish I knew your name sir. You deserve all the appreciation in the world just like Mister Jason as well(sorry Mister Lee he beat you by a small margin.)
I have a rough history with Christianity personally. And am now jewish. Yet the chaplain Mr. Randy's group therapy was fantastic. And to an equal degree was the veteran and group therapist Miss Tillie. Their groups never failed to meet people where they were. Were realistic in goals for each person. Answered any and all questions. And people early in their recovery or much further along and experienced like myself all found useful, insightful and life changing information at each. It never felt obligatory to me to go out for group once I wasnt paranoid.
My only issue with this place? One of the social workers(again I was out of it and forgot her name) was extremely professional, nuanced and delightful. She intake interviewed me despite my actual one being Miss Bridget. And met with me a few times and was extremely great. Her counterpart Miss Bridget was awful. She only met with me when with nurse and only then to chime in vaguely. I was there a week. She was supposed to be meeting with me and gameplanning my care. She didnt. I tried to request for insight multiple times and she actively ignored the nurses and techs who asked for me and seemed just as confused at her negligence. She only met with me minutes before I left. And when I asked more specific questions she was a bit taken aback even though they were normal? Like am I to go into PHP/IOP or other care after this or return to normal care? She answered vaguely and with the undercurrent of someone who thought the whole thing was a waste of her time. Truly just not a good social worker in the slightest. Shed be polite and smile. Ill give her that. But when it comes to accessibility and reliability she is terrible.
The hijabi nurse was a fantastic one. Nuanced, will take you seriously, careful, considerate but also realistic. And when she found out about my delusional-based SI she explained what had to happen. That it wasnt punishment. Just to protect me from myself. And i understood. The other nurse? Atrocious. She was a well dressed black female. She was capable, accessible and consistent. But her care truly uncaring. She will look at you deadpan and ask the basic 4 questions. Thats it. Terrible.
Speaking of terrible Miss Kinetta(?) aka Miss K? Rude, disrespectful to all, jaded
Response from the owner5 days ago
Thank you for leaving such a nice review. We are committed to the satisfaction of our patients, and this feedback will help us improve. 
Sophia , a social worker at Medical City Behavioral Health in McKinney has been an absolute blessing to our family. Her knowledge and clinical expertise has been evident in every interaction, and she approaches her work with professionalism and genuine compassion.
She took the time to listen carefully, explain their process clearly, and ensure that our relative felt seen, heard, and supported. During a very sensitive and emotional time, Sophia provided steady guidance and reassurance that made a meaningful difference.
The level of care she demonstrates goes beyond my expectation. In my opinion, she truly cares about the well-being of those she serves. Her authenticity is unmatched and her reward for recognition or a salary increase in order. We are incredibly grateful for her dedication and highly recommend her and Medical City Behavioral Health Hospital-McKinney to anyone seeking compassionate, professional behavioral health care.
Response from the owner3 months ago
Wow, thank you for such a great review! We're so happy to hear that you had a positive experience with us. Don’t hesitate to reach out if you need anything in the future—we’re always here to support you! 
excellent group of professional staffs and nurses and doctors. Had a great experience there was only the shift change made me uncomfortable but everything was good. Thank you for your good-hearted work, Bridget Smith!
Response from the owner5 days ago
Thank you for the positive feedback. We appreciate the kind words. 
Rehab Score
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7 / 10
Gallery
Accepted Insurance
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Addiction Treatments
Levels of Care
After completing some form of inpatient care, many clients transition or step down to an outpatient rehab, while some choose to transition from detox directly into outpatient care. High-intensity outpatient programming, including partial hospitalization (PHP) and intensive outpatient (IOP) is widely available for clients in early recovery, those leaving detox, and those at an elevated relapse risk. Clients in outpatient care generally engage in robust addiction counseling and recovery education, and some also receive medication assisted treatment (MAT).
Inpatient rehab programs are geared toward clients in early recovery. They also provide intensive support for clients in crisis and those at an increased relapse risk. Clients receive housing and meals while in inpatient care, allowing them to focus solely on their recovery. Most programs prioritize addiction counseling but may draw on various psychotherapeutic modalities, including CBT, DBT, RBT, trauma therapy, and motivational interviewing. Life skills training and holistic therapies are also common in inpatient care.
Intensive outpatient programs offer high-level care for clients as an increased risk of relapse, including those in early recovery, those with a strong history of relapse, and those experiencing a crisis. Intensive outpatient treatment typically requires clients to engage in nine to 20 hours of care weekly, with treatment modalities that combine psychotherapy and recovery education, and holistic therapies, such as acupuncture and animal therapy. Medication assisted treatment (MAT) is also common in alcohol and/or opioid recovery.
Commonly known as "day treatment," a partial hospitalization program (PHP) offers intensive addiction treatment while allowing you to return home each day. It can serve as an alternative to inpatient hospitalization or as a step-down option. Depending on your needs, PHP treatment typically averages 90 days with a weekly requirement of 6-8 hours a day. PHP treatment offers a variety of therapeutic interventions such as individual counseling, group therapy, and psychoeducation. Oftentimes PHP treatment can be fully covered by insurance.
24-hour clinical care in Texas provides a safe environment for medical detox. This setting is crucial to provide medical care during withdrawal. Certain withdrawal symptoms can cause life-threatening conditions, but patients in a supervised clinical setting have treatment readily available to address any symptoms before they become severe. Treatment can also be provided for co-occurring physical and mental health issues.
Ridding the body of harmful, addictive substances, also known as detoxification, is usually the first phase of recovery. Those going through medically assisted detox can be administered medications by a team of medical professionals who are on-site 24/7 to provide different types of therapies that help mitigate withdrawal symptoms.
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Alcoholism occurs when a person becomes physically and psychologically dependent on alcohol. Attending a professional alcohol rehab in Texas can provide customized intervention methods to address the physical, mental, and relational challenges of addiction.
During rehab in Texas, you'll deal with underlying issues that contribute to addiction. By addressing these challenges and learning healthy ways to cope with them, you'll develop strategies that help you live a drug-free lifestyle.
Opioid AddictionSubstance abuse treatment is available in Texas for anyone who's struggling with drug or alcohol addiction. These programs usually provide a comprehensive assessment and individualized treatment plan, and include evidence-based treatments, like therapies such as cognitive-behavioral therapy (CBT) to reframe unhelpful coping strategies, and dialectical behavior therapy (DBT) to help with emotional regulation and stress.
Programs
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Together with an experienced trauma therapist, you work on healing emotional wounds from traumatic experiences within a trauma therapy environment. Your therapist will help you process the experience of the trauma, which promotes emotional healing and improves your overall mental health.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Addiction recovery treatment in Texas will offer recreational therapy in a holistic approach to treatment. Therapy incorporates enjoyable activities that support your physical and mental health, such as team sports, creative arts, or individual sports. This activity gives you an emotional outlet, reduces your stress, and improves your mood, each of which promotes long term sobriety.
Treatment that takes a dialectical behavior therapy approach focuses on four strategies. Distress tolerance will help you accept and tolerate intense emotions. Emotional regulation will teach you to manage those emotions. Mindfulness will keep you in the present moment instead of regret or worry. Interpersonal effectiveness will teach you to manage your relationships.
Electroconvulsive TherapyAmenities
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Residential Setting
Staff & Accreditations
Staff
Mark Deno, FACHE
Chief Executive Officer
Allen Marsh, FACHE
Chief Operating Officer
Manjula Julka, MD, FAAFP, MBA
Chief Medical Officer
Megan Gallegos, DNP, BS, RN, NEA-BC
Chief Nursing Officer
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.
SAMHSA Listed: Yes
State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.
State License: Texas
Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact Medical City Behavioral Health McKinney.
Contact Information
4500 Medical Center Drive
Mckinney, TX 75069
Get Help Now - 972-200-2006
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