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Promises Dallas-Fort Worth

400 Highland Dr
Lewisville, TX 75067
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About Promises Dallas-Fort Worth

The Promises team is excited to bring trusted, evidence-based care to a peaceful space in the DFW area. Our experienced team guides clients through proven approaches like cognitive-behavioral therapy, trauma-focused care, and medication-assisted treatment, to help them find lasting recovery and a healthier, more fulfilling life.  

Mental health and addiction treatment at Promises Dallas-Fort Worth is available to support you every step of the way. With our team by your side, you’ll never have to go through it alone. 

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Latest Reviews

Jelani Carter
1 week ago on Google
5
I have never been thru a rehab program before. I am so glad that my first experience was here with Promises and they hold up to there name. The staff is amazing a truly care about the success of those who come here and work with the process. When you put in the work and believe in yourself the program they have works. I want to thank Brandee for his leadership, Yusuff, and Bernard for there mentoring and guidance let's us know that they believe in each an every person that walks thru the doors will to commit to getting better. I can't forget Anthony, Ron, Frank, Cassidy, Curtis, Tia who run do floor they all care. The medical staff is amazing I came in with problems and have help me work thru them with medication and proper care. The advisors are just what the title speaks for it self special thank to Brad for mentoring me and get me into the P.H.P. program. Thank so much and I'm still working the program. With that I'm continuing to put my best foot forward I feel great. Jelani K. Carter.
Response from the owner1 day ago
We appreciate this thoughtful recognition of our team. Their kindness and dedication are qualities we're proud of.

The Promises Dallas-Fort Worth Team
K Ves
1 week ago on Google
5
They really were there for me when I needed help. The Behavioral Health Techs, the Nurses, the Therapists, and the rest of the Staff make the tough times easier.
Response from the owner1 day ago
Kind words like these mean a lot to our team. Thank you for sharing them.

The Promises Dallas-Fort Worth Team
Brittany
2 weeks ago on Google
5
So glad I went here. I learned a lot and laughed so hard during my stay. I felt so welcomed while trying to heal from the most hardest time in my life. Yusuf, Bernard, Maddie, Tia, Frank, and Ron. Thank you for all you do! (Brandee, your employees deserve raises, just gonna leave that here lol)
Response from the owner1 day ago
What a lovely shout-out to our team. Creating a welcoming atmosphere matters to us, and we appreciate this warm feedback.

The Promises Dallas-Fort Worth Team
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6 / 10

Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact Promises Dallas-Fort Worth.

Contact Information

Building icon

400 Highland Dr
Lewisville, TX 75067

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Reviews of Promises Dallas-Fort Worth

4.5/5 (36 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

4.5 (36 reviews)
Jelani Carter
1 week ago
5

I have never been thru a rehab program before. I am so glad that my first experience was here with Promises and they hold up to there name. The staff is amazing a truly care about the success of those who come here and work with the process. When you put in the work and believe in yourself the program they have works. I want to thank Brandee for his leadership, Yusuff, and Bernard for there mentoring and guidance let's us know that they believe in each an every person that walks thru the doors will to commit to getting better. I can't forget Anthony, Ron, Frank, Cassidy, Curtis, Tia who run do floor they all care. The medical staff is amazing I came in with problems and have help me work thru them with medication and proper care. The advisors are just what the title speaks for it self special thank to Brad for mentoring me and get me into the P.H.P. program. Thank so much and I'm still working the program. With that I'm continuing to put my best foot forward I feel great. Jelani K. Carter.

Response from the owner
We appreciate this thoughtful recognition of our team. Their kindness and dedication are qualities we're proud of.

The Promises Dallas-Fort Worth Team
K Ves
1 week ago
5

They really were there for me when I needed help. The Behavioral Health Techs, the Nurses, the Therapists, and the rest of the Staff make the tough times easier.

Response from the owner
Kind words like these mean a lot to our team. Thank you for sharing them.

The Promises Dallas-Fort Worth Team
Brittany
2 weeks ago
5

So glad I went here. I learned a lot and laughed so hard during my stay. I felt so welcomed while trying to heal from the most hardest time in my life. Yusuf, Bernard, Maddie, Tia, Frank, and Ron. Thank you for all you do! (Brandee, your employees deserve raises, just gonna leave that here lol)

Response from the owner
What a lovely shout-out to our team. Creating a welcoming atmosphere matters to us, and we appreciate this warm feedback.

The Promises Dallas-Fort Worth Team
Lea
3 weeks ago
5

My second time at Promises and I’m telling you The Team is Amazing if your looking to put in the work and change your life around Come to Promises Special shout out to The Team : Bearnie, Yusef, Tia , Lee, Cree, Judy, Devrick, Brad and the WHILE PROMISES TEAM! You guys did the Damn thing …. Oh and just a Recommendation maybe add a Computer room for productivity.

Response from the owner
Thanks for cheering on our team and offering a suggestion. We welcome ideas about what could be better, too.

The Promises Dallas-Fort Worth Team
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