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Mercy Health – Urbana Hospital

904 Scioto Street Urbana, OH 43078
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Top 10 Rehab In Urbana
Mercy Health - Urbana Hospital OH 43078

About Mercy Health – Urbana Hospital

Mercy Health – Urbana Hospital, located in Urbana, Ohio is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient and relapse prevention.

Specialty rehab programs at Mercy Health – Urbana Hospital include tailored care focusing on women’s specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Patients at Mercy Health – Urbana Hospital will find the residential setting creates an immersive environment promoting full engagement in recovery away from daily triggers and the private rooms that give personal space for reflection and undisturbed rest during treatment.

Mercy Health – Urbana Hospital has received accreditations from The Joint Commission, SAMHSA, and the state of Ohio.

Facility Overview

Bed icon 301
Number of Available Beds

Latest Reviews

Savanna Edwards
2 months ago on Google
1
If I could give them 0 I definitely would. This is the most immature hospital I have been to. The drs and nurses are completely disrespectful. I will not be coming back to this hospital. They do not act professional at all. I honestly think this hospital needs shut down or new staff. I could have a serious problem and they would sugarcoat me, put a bandaide on it and give me discharge papers. They don t actually run the tests you ask them to run!!!!
Sarah
2 months ago on Google
1
My father died at this hospital. It wasn t the hospitals fault but the way they told my mother will never leave my brain. I understand in emergency medicine people die a lot. But this was my dad and the way my dad s doctor walked in like we should have known already that he was gone and didn t even care that a life was lost was very difficult to deal with. Maybe I watched one to many episodes of greys anatomy but I never expected finding out my dad didn t make it in such an unprofessional and disrespectful manner. I truly hope no one else has to experience this in the future. I really hope every doctor goes through sensitivity training when talking to people about their lost loved ones. This was completely unacceptable and something I will never forget.
Chelsie Smith
3 months ago on Google
1
I was in this emergency room a few days ago with bad chest pains and I was very dehydrated. At the time I had not been able to keep down water for 24 hours. I told the nurse how much aspirin I was taking and she said "that was too much!"Okay.... "Well I'm having a lot of chest pain" I told her.They didn't do any testing, they didn't give me an IV, they pretty much rushed me out of the door and said I was fine.I was not fine. I know my body. I wish Dr. Willette would have examined me more.I went to a second hospital the next day and they cared more. After a couple tests, they found gallstones. That explains my vomiting and my chest pains. It's been rough and I knew something was not right. I have surgery in a couple days to get my gallbladder removed.I live in Urbana and I would think that I could go to my local emergency room to get the help that I need. I guess I will be driving 30 more minutes to go to Bellefontaine Mary Rutan because I feel very cared for there. I always have.
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Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.6 / 10

Location

Accepted Insurance

Mercy Health – Urbana Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Paramount Advantage
Qualcare

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Clients who have just completed detox or who are at an increased risk of relapse, such as those experiencing a life crisis, typically enroll in an inpatient rehab. There, they receive housing, meals, and intensive clinical supervision. Inpatient treatment typically involves extensive individual, group, and family therapy. Clients may also participate in life skills training to support their long-term sobriety. Integrative rehab centers offer a variety of evidence-based holistic therapies, such as meditation or equine therapy.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Rehab aftercare programs are designed to ensure clients receive continuing care while in the maintenance phase of recovery. Some clients may be in outpatient treatment, which is generally considered to be an element of drug rehab aftercare. The specific services provided in these programs are often determined by the client's case manager and care team in consultation with the client. Common services include peer coaching, career counseling, and 12 step program induction.
24-hour icon24-Hour Clinical Care
At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Ohio provides comprehensive treatment to address the physical and psychological needs of those struggling with substance use disorders. This may involve inpatient and/or outpatient care.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

With trauma therapy, you can reclaim your life after witnessing or experiencing a traumatic event. Therapists help you process the memories, which promotes emotional healing and enables you to build resilience to navigate future challenges and triggers.

Some couples therapy in Ohio is designed as short term treatment to address a specific problem in the relationship, such as anxiety, depression, or addiction. Other couples therapy may focus on general strengthening of the relationship by improving interactions.

Family therapy offers a group time to collectively make an effort to understand and combat the issues and challenges associated with addiction. Therapists work with family members to establish healthy boundaries between each other and their loved one who is addicted, improve emotional support systems, and work together toward a sustained long term recovery.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

John M. Starcher, Jr., Esq.

CEO

Don Kline

COO

Wael Haidar, MD

CCO

Michael Bezney

Chief Legal Officer and General Counsel

Deborah Bloomfield, PhD

CFO

David Cannady

Chief Strategy Officer

Father Joseph Cardone

Chief Mission Officer, Senior Vice President, Mission and Values Integration

Joe Gage

Chief Human Resources Officer

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 7100

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Ohio

Contact Information

Phone icon (937) 653-5231
Building icon

904 Scioto Street
Urbana, OH 43078

Rehab in Cities Near Urbana

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Reviews of Mercy Health – Urbana Hospital

2.3/5 (79 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.3 (79 reviews)
Shaun Gosse
1 week ago
1

Fraudulent billing. I've never been to this facility but they're billing me because I saw a doctor who works here at a totally unrelated facility in Springfield. I'll be filing a complaint against his license.

Travis J
2 months ago
1

Savanna Edwards
2 months ago
1

If I could give them 0 I definitely would. This is the most immature hospital I have been to. The drs and nurses are completely disrespectful. I will not be coming back to this hospital. They do not act professional at all. I honestly think this hospital needs shut down or new staff. I could have a serious problem and they would sugarcoat me, put a bandaide on it and give me discharge papers. They don’t actually run the tests you ask them to run!!!!

Sarah
3 months ago
1

My father died at this hospital. It wasn’t the hospitals fault but the way they told my mother will never leave my brain. I understand in emergency medicine people die a lot. But this was my dad and the way my dad’s doctor walked in like we should have known already that he was gone and didn’t even care that a life was lost was very difficult to deal with. Maybe I watched one to many episodes of greys anatomy but I never expected finding out my dad didn’t make it in such an unprofessional and disrespectful manner. I truly hope no one else has to experience this in the future. I really hope every doctor goes through sensitivity training when talking to people about their lost loved ones. This was completely unacceptable and something I will never forget.

Chelsie Smith
3 months ago
1

I was in this emergency room a few days ago with bad chest pains and I was very dehydrated. At the time I had not been able to keep down water for 24 hours. I told the nurse how much aspirin I was taking and she said "that was too much!" Okay.... "Well I'm having a lot of chest pain" I told her. They didn't do any testing, they didn't give me an IV, they pretty much rushed me out of the door and said I was fine. I was not fine. I know my body. I wish Dr. Willette would have examined me more. I went to a second hospital the next day and they cared more. After a couple tests, they found gallstones. That explains my vomiting and my chest pains. It's been rough and I knew something was not right. I have surgery in a couple days to get my gallbladder removed. I live in Urbana and I would think that I could go to my local emergency room to get the help that I need. I guess I will be driving 30 more minutes to go to Bellefontaine Mary Rutan because I feel very cared for there. I always have.

Terry Barton
8 months ago
5

I went back because they were so kind when I got blood work. So I tried the ER experience. I told desk about my pain and immediately I got X-rays and Dr. Ray was so full of info for me and He was not in a hurry to leave me until he answered my questions!! Thank you for A plus care. Thank you nurses and X-ray also.

Allison E
9 months ago
1

This was the most traumatic and emotionally exhausting experience I’ve ever had at a hospital. I was taken by squad because of exposure to mold and a severe reaction to it. I brought the results of the mold and mycotoxins in and Dr. Carrie Baker refused to even consider that was what was affecting me. She was dismissive, condescending and seemed to make the decision that I was under the influence of drugs. Even with clear results. Upon seeing my blood results (will post in comments), every level that was either high or low has a DIRECT correlation to mold poisoning. Dear hospital staff, please feel free to do the research and research each on in correlation to “mold” and you will see that they are ALL indicators of mold/fungi poisoning. I also have symptoms similar to stage 2 kidney disease which you failed to see the connection to. In my chart, it even shows past test results that show my allergy to the very mold (aspergillus) that is rampant in my system. Dr. Baker accused me of faking seizures( diagnosed history of epilepsy) because I didn’t “poop or pee” myself during them. Google, while not always accurate, will still tell you that that is not the case for all seizures and actually doesn’t typically happen. I don’t just have grand mal seizures but Dr. Baker seemed extremely uneducated on the plethora of different types of seizures. She was horrid. The worst experience with a doctor I’ve ever had. I get that it’s triage and you are supposed to just keep someone alive and treat them accordingly but to be so madly dismissed was excruciating. I also get that mold toxicity and all its corresponding ailments aren’t something modern medicine knows a lot about but I LITERALLY explained what mycotoxins were and what was happening. She ordered a chest xray even AFTER I told her that my cysts, nodules and lung granulomas would only show up on an mri. She instantly made the decision that I wasn’t being truthful and made zero effort to educate herself…just a few Google keystrokes away ! Or even PubMed. She also put in my chart that she listened to my abdomen, looked in throat, eats etc (stated all clear) but she never did any of that ! One of the nurses wrote my stats on a paper towel, how unprofessional is that ? Just an extra layer to not feeling heard or seen…very diminishing. Don’t go here. If you want to be heard, don’t go here. If you want someone to trust that you know your body better than anyone, don’t go here. If you like being gaslit, manipulated and spoken to in a diminishing way, Dr Baker ur the one for you.

Megan Pelfrey
11 months ago
2

Jess Arcati
1 year ago
1

Kristen Benavides
1 year ago
5

On our most recent visit the ER treated my daughter with amazing care. They were quick and helped us onto the next phase for my daughter’s medical care. We were informed the entire time. Never left in the dark about what was going on.

Katja Walker
1 year ago
1

Want to get blood work done. Only one person doing registration for outpatient.lots of folks to be processed. Why can’t they send the overflow to the Emergency room registration so we don’t have to wait for an hour? Does anyone monitor the workflow?

Tom Smith
1 year ago
1

I was in terrible pain so I went to the ER. They never figured out what was going and dismissed me. A few days later there again and again NO HELP!! Thank God I went to Marysville where not only did I spend 5 days there I now have an IV port in me for 6 weeks! Urbana ER used to be excellent but now they are nothing but a joke!!! Save yourself some time don't go to Urbana or Springfield!! Thank you Marysville for not only treating me and telling me what was wrong and showing me Urbana ER is WORTHLESS!!

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