Montecatini Eating Disorder Treatment Center Rehab in Carlsbad, CA

Montecatini Eating Disorder Treatment Center

2524 La Costa Ave Carlsbad, CA 92009

Top 10 Rehab In Carlsbad

About Montecatini Eating Disorder Treatment Center

Montecatini Eating Disorder Treatment Center in Carlsbad, California, offers a huge array of services to help individuals find success in eating disorder recovery. Eating disorders are one of the most deadly mental health conditions, and successful treatment programs can be elusive for many who suffer from an eating disorder. Treatment for eating disorders, addiction, and mental health is offered through inpatient, partial hospitalization, day programs, intensive outpatient programs, traditional outpatient treatment and aftercare. There are programs for adolescents who are 12 years of age or older and adults who are female identifying or non binary.

Many who struggle with eating disorders also have comorbid conditions such as PTSD, anxiety, depression, body dysmorphia, mood and personality disorders, addiction, and other mental health conditions. It is important for treatment to address these conditions as well.

Detoxification services and medication management are the first steps for those who are struggling with substance addiction as well as disordered eating issues. Comprehensive treatment is offered through many therapy models and group therapy sessions such as acceptance and commitment therapy (ACT), cognitive behavioral therapy (CBT), dialectical behavior therapy (DBT), and rational somatic therapy groups. There are also expressive arts groups, individual and family therapy, and attachment repair and body image acceptance groups.

Much of the treatment program will help individuals redefine their relationship with food, eating and exercise, and to look at their control issues around nutrition, eating and their body. Each individual will set and strive for realistic goals in their treatment journey.

Montecatini accepts most major insurance plans. Be sure to check with your personal health insurance provider to verify what options are available to you and whether you are financially responsible for any of the associated costs of treatment.

Latest Reviews

Olivia Sichenzia

3 months ago on Google

I ve been out for nearly 3 years now and I still wake up from nightmares of my time spent at Montecatini. I m not saying don t get treatment just don t get it here.

Response from the owner2 months ago

Thank you for taking the time to share this feedback. Our goal is to provide quality care and comprehensive support in a safe, welcoming environment. We're concerned about what you have shared here, and we would appreciate the opportunity to learn more so that we can best understand the circumstances. Please email FeedBack@montecatiniEDTC.com to share additional details you think would be important for us to know so we can address them further.

Jenny Brewster

4 months ago on Google

Montecatini is slightly run down, with a management team that treated clients like pawns in a game and delivered their next move via the daily staff to the clients. Admissions makes promises that were not kept once you arrived, and would not prepare you for anything. I arrived at night to a house with no direction on what to do and a delay in telling the staff I was even on my way or when to expect me, which caused more trauma to me. The website does not depict the true program or amenities available, like gardening. Management was manipulative, disorganized and money hungry and didn t care at all about the clients or the front line staff. Clients and front line staff were often blindsided with news and told how things would be and moved from house to house with little explanation other than logistics . The head therapist Brook spoke to clients and staff like she was superior and would intentionally try to get her staff in trouble instead of providing support. She acted like she was baffled by things happening in the treatment center even though she was part of the decision making process. Clients are kept in the dark even about their own recovery and progress or how to actually achieve any progress. Rules are set and changed with very little explanation and often don't make sense. Every time you tried to advocate for yourself, management would use the phrase this is your eating disorder talking not you . While they preach that you are never forced to do anything at Montecatini, there would be manipulations in the form of threats, contracts (for the client to follow) and control over basic needs or requests.The front line staff that truly cared for us each and every day were the nurses and the Behavior Health Assistants (BHA s). These women were truly exceptional and a huge part of my success in the program, but get very little praise, acknowledgement or help from management. The BHA s were amazing and did their best to help ease the discomfort of being in a residential treatment center. They took their time to get to know us and were there to help with so many needs, proving they really cared about our recovery. The staff nurses really cared for us as patients and treated us as humans, always there for medical needs or mental health issues. The staff nurses advocated for the clients even when it could affect their jobs. My therapist, personal dietitian and psychiatrist were great, they were able to help me organize my thoughts and validate how I was feeling about my previous trauma and the things that happened during treatment.In my mind, meals at an ED residential treatment facility would at least be good enough to help entice people to try or eat. Several meals were amazing at least in the beginning days. The menu looked great most of the time, but didn t really depict what was being served. For example, a BLT croissant turned into two white slices of bread, large tomato, lettuce and 3 slices of cold bacon. We constantly ran out of several items for our snacks like apples, cottage cheese and other items and were told we would get restock but then nothing or low stock would come or a large stock of food items hardly anyone ate such as applesauce or raisins. 20 people making 2 snacks a day of anywhere from 2-4 servings, 5-7 of those clients would request cottage cheese of 1-2 cups each and food service brings 2 quart size containers to last several days.The groups were mostly terrible, disorganized and often unprepared. One therapist would come with a paper they would just read off of and admit they did not prepare what they were going to do. The therapists tended to have a difficult time getting and keeping people engaged enough to teach anything. Process group was the best, it seemed no matter what people were struggling with it related to the similar issues we were all having and able to talk through and learn from. Nutrition ED didn t teach us anything about real nutrition or how to make healthier choices or meal prep/plan. Luckily the BHA s helped me through the process.

Response from the owner4 days ago

Your feedback is so valuable to us, and we are grateful you brought this to our attention. In order to ensure that we are providing clinically excellent care that meets all identified needs, it is important that we gather more information so that we can best address the concerns. Please reach out to us directly by emailing FeedBack@montecatiniEDTC.com. Thank you.

Abby Cookingham

9 months ago on Google

Disappointing. My experience at Montecatini started well. I really felt that the program was helpful in many aspects. My team was amazing. I especially received the most care and support from my dietitian, Alexandra Cook. I felt supported and safe at Montecatini (Residential). However as I stepped down through the program, it consistently got worse. When I reached IOP I switched therapists. My new therapist was Jessica Styler. I do not know how else to describe my time working with this therapist other then to say it was traumatic. The manipulation and aggressive approach was unacceptable. I felt scared, triggered, and unsafe around Jessica to the point that I only felt safe in her office if the door was open. The program did not care that Jessica was giving poor client care to MULTIPLE patients. She was on a power trip and would bulldoze patients with her words. There are many unethical things that this therapist did. It saddens me that no one higher up is stopping this. It is an issue that she is causing more harm than good. Jessica would have me sign contracts and then use them as a scare tactic. She would control me through these contracts and threats. Jessica was extremely disrespectful and would not take accountability for her actions. She believes she can do whatever she wants and acts as if she is greater and better than all patients. I would never recommend admitting here to anyone solely because I was treated horribly by Jessica and no one did anything to stop it.

Response from the owner4 months ago

Reading this deeply concerns our team. Our goal is to provide care in an environment full of compassion and respect, and we'd appreciate having an opportunity to learn more about the concerns you shared here. If you would be willing to speak with us so that we can gather more information, it would be so helpful for us to hear more. You can reach us by emailing FeedBack@montecatiniEDTC.com. Thank you very much for your time and feedback.

Rehab Score

Our Methodology

Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology

8.2 / 10

Gallery

The facilities at Montecatini Eating Disorder Treatment Center in Carlsbad, CA 1

The facilities at Montecatini Eating Disorder Treatment Center in Carlsbad, CA 2

The facilities at Montecatini Eating Disorder Treatment Center in Carlsbad, CA 3

The facilities at Montecatini Eating Disorder Treatment Center in Carlsbad, CA 4

The facilities at Montecatini Eating Disorder Treatment Center in Carlsbad, CA 5

Location

Accepted Insurance

Montecatini Eating Disorder Treatment Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Aetna

Blue Cross Blue Shield

Carelon Behavioral Health

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Addiction Treatments

Levels of Care

Outpatient

Clients receiving treatment at an outpatient rehab typically do not require hospitalization or intensive supervision and support. Outpatient addiction counseling and recovery education are often offered during the morning, evening, night, and weekend, allowing clients to tailor treatment to their own schedule. Partial hospitalization (PHP) and intensive outpatient (IOP) programs are the most time-intensive and are designed for clients who are at an increased relapse risk and/or who need more robust therapeutic support.

Inpatient

Residential treatment programs are those that offer housing and meals in addition to eating disorders treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Montecatini provide individualized treatment program tailored to address the specific needs of the patient.

Intensive Outpatient

Intensive Outpatient programs are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). Their IOP is specially designed for women who are almost ready to go back to living independently.

Aftercare Support

Rehab aftercare programs offer clients in addiction recovery a robust continuum of care after clients have completed active treatment. These services address recovery as a life-long process and are designed to evolve with clients' changing needs. Clients may partner with their case managers and/or addiction recovery team to identify the rehab aftercare services that are right for them. They may receive career counseling, housing assistance, peer coaching, 12 step program induction, among many other services.

12-Step

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

Medically Assisted Detox

When addicted, quitting your drug of choice suddenly can be dangerous. That's why experts agree a medically assisted detox is the safest way to remove addictive substances from the body. Usually done in an inpatient setting, your vitals signs and overall well being are consistently monitored and rechecked in order to keep you safe and ensure the detox is successful.

Treatments

They understand that many women that suffer from eating disorders treatment, also have additional mental health and substance use concerns at the same time. For that reason, they have made their programming uniquely prepared to offer comprehensive care for those with co-occurring conditions.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Programs

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy allows our clients to provide and receive support from one another and our staff. Groups are held daily, and include several clients so that they are able to support and encourage one another. Led by therapists, registered nurses, patient assistants, yoga instructors, and art therapists.

Individual therapy sessions conducted by each client’s primary therapist. These sessions are designed to help clients process their triumphs and setbacks, and also enable them to discuss their experiences while in treatment within the sanctity of a therapeutic relationship.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Family therapy helps clients mend the relationships they have with those they hold dear. Offered once per week for adolescent clients and once per week or on an as-needed basis for adult clients, family therapy sessions are led by clients’ primary therapists and can be an excellent forum in which women and their loved ones can reestablish themselves as a united front against the dangerous cycle of an eating disorder.

Amenities

Yoga Studio
Residential Setting
Private Rooms

Staff & Accreditations

Staff

Britney Gay

CEO

Christopher Morache, MD

Medical Director

Jessica Ealy

Director of Nursing

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 232305

The National Association of Addiction Treatment Providers (NAATP) is a professional association that represents organizations in the field of addiction services. Founded in 1978, NAATP's mission is to advance addiction services and ensure that high-quality addiction treatment is available and accessible.

NAATP Member: Yes
Member ID: 1363

Contact Information

(760) 496-5934

Website

2524 La Costa Ave
Carlsbad, CA 92009

Get Help Now - 442-229-5750

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Reviews of Montecatini Eating Disorder Treatment Center

3.2/5 (54 reviews)

Google Reviews

3.2 (54 reviews)

kelley goode

2 weeks ago

Montecatini Review – by Kelley Goode Montecatini was, for me, a place of deep transformation, held together by a handful of truly extraordinary people. I came in uncertain, fragile, and afraid—but there were individuals there who showed up for me in powerful and lasting ways. Alixe, my therapist, was nothing short of phenomenal. Her ability to cut through the noise and get to the heart of things is a gift. She is fierce, insightful, and deeply compassionate—a force to be reckoned with. The work I did with her was some of the most meaningful therapy I’ve ever had, and I will carry it with me always. Janel, who served as one of the house moms, held such a loving and nurturing presence. Her warmth, humor, and grounded care made all the difference on hard days. I will be eternally grateful for her steady kindness and for the way she made the house feel like a safe place to land. Lexi is an intelligent and wise woman who clearly lives by her values. Natalie has a heart of gold while still being able to “throw down” when needed—fierce and loving in equal measure. Katie brings together wit, intelligence, and humor in a way that makes her instantly magnetic. Emily, although officially the exercise physiologist, could easily be a therapist with her deep ability to listen and truly hear people. Glee made me feel seen every single day, simply by saying hello each time we passed. Yasmine is elegance defined, with a wicked sense of humor that always made me smile. Dr. Morache is one of the kindest, funniest, most loving men I’ve ever had the pleasure of meeting—an absolute gem in the field. The BHA team are the backbone of the program—dedicated, tireless, and deeply compassionate. The nurses bust their butts in a very hard situation, and their work deserves immense respect and recognition. Not everything was perfect—particularly the food, which often felt like an afterthought in an environment where nourishment is central to healing. But despite that, the human beings at Monte—those who truly show up—are what made the experience valuable. To those staff members who gave their full hearts: thank you. You helped me find parts of myself I thought I had lost.

jasmine rodriguez leal

I️ went 2 years ago from October 2022 - The end of December 2022. I learned so much that has saved me from ever having any issues with my eating disorder. It wasn’t easy truly but the staff was supportive even in dark times. This treatment center saved my life. I️ had green hair, hated myself, 30 piercings, and was severely mentally ill with suicidal tendencies. I️ would recommend it to anyone from any ages. I’m glad I️ went before I️ would’ve hurt myself even worst than what I️ was doing. I️ want to say thank you to Carly if she still works there. Sam and Amanda were great. Lenny the cook and Marcos. I’ll never forget what this program did for me. The AA meetings were changed my perspective on so many things. The nurses, the therapist, nutritionist, dietitians, cooks, and the outting we would have. Amazing. Thank you for helping me mentally, physically, emotionally, and spiritually.

1 month ago

I’ve been out for nearly 3 years now and I still wake up from nightmares of my time spent at Montecatini. I’m not saying don’t get treatment just don’t get it here. And I don’t want to hear your BS automated response that you’re sad to hear about literally everyone’s bad experience with an email address that leads no where. It’s very obvious that this place only cares about the money and not the people struggling because years have passed and nothing has changed.

Response from the ownerInvalid relative date format:

U H

Unfortunately, my time at Montecatini was less than therapeutic. The staff were unqualified to manage and effectively treat co-occurring conditions,, such as DID. The staff seemed unwilling to admit they were grossly under qualified to treat severe mental and psychological conditions. As a consequence, of the staff’s inability to treat these conditions not only were the residents who had these conditions possibly irrevocably damaged, but the psychological impact it had on the other residents was palpable. This only served to exacerbate maladaptive eating disorder behaviors, which left some residents feeling they had no other choice but to leave. With all due respect, before making any decision to enter treatment for eating disorders, please do your research,, and thoughtfully consider choosing elsewhere for treatment.

4 months ago

Montecatini is slightly run down, with a management team that treated clients like pawns in a game and delivered their next move via the daily staff to the clients. Admissions makes promises that were not kept once you arrived, and would not prepare you for anything. I arrived at night to a house with no direction on what to do and a delay in telling the staff I was even on my way or when to expect me, which caused more trauma to me. The website does not depict the true program or amenities available, like gardening. Management was manipulative, disorganized and money hungry and didn’t care at all about the clients or the front line staff. Clients and front line staff were often blindsided with news and told how things would be and moved from house to house with little explanation other than “logistics”. The head therapist Brook spoke to clients and staff like she was superior and would intentionally try to get her staff in trouble instead of providing support. She acted like she was baffled by things happening in the treatment center even though she was part of the decision making process. Clients are kept in the dark even about their own recovery and progress or how to actually achieve any progress. Rules are set and changed with very little explanation and often don't make sense. Every time you tried to advocate for yourself, management would use the phrase “this is your eating disorder talking not you”. While they preach that you are never forced to do anything at Montecatini, there would be manipulations in the form of threats, contracts (for the client to follow) and control over basic needs or requests. The front line staff that truly cared for us each and every day were the nurses and the Behavior Health Assistants (BHA’s). These women were truly exceptional and a huge part of my success in the program, but get very little praise, acknowledgement or help from management. The BHA’s were amazing and did their best to help ease the discomfort of being in a residential treatment center. They took their time to get to know us and were there to help with so many needs, proving they really cared about our recovery. The staff nurses really cared for us as patients and treated us as humans, always there for medical needs or mental health issues. The staff nurses advocated for the clients even when it could affect their jobs. My therapist, personal dietitian and psychiatrist were great, they were able to help me organize my thoughts and validate how I was feeling about my previous trauma and the things that happened during treatment. In my mind, meals at an ED residential treatment facility would at least be good enough to help entice people to try or eat. Several meals were amazing at least in the beginning days. The menu looked great most of the time, but didn’t really depict what was being served. For example, a BLT croissant turned into two white slices of bread, large tomato, lettuce and 3 slices of cold bacon. We constantly ran out of several items for our snacks like apples, cottage cheese and other items and were told we would get restock but then nothing or low stock would come or a large stock of food items hardly anyone ate such as applesauce or raisins. 20 people making 2 snacks a day of anywhere from 2-4 servings, 5-7 of those clients would request cottage cheese of 1-2 cups each and food service brings 2 quart size containers to last several days. The groups were mostly terrible, disorganized and often unprepared. One therapist would come with a paper they would just read off of and admit they did not prepare what they were going to do. The therapists tended to have a difficult time getting and keeping people engaged enough to teach anything. Process group was the best, it seemed no matter what people were struggling with it related to the similar issues we were all having and able to talk through and learn from. Nutrition ED didn’t teach us anything about real nutrition or how to make healthier choices or meal prep/plan. Luckily the BHA’s helped me through the process.

9 months ago

slay

I came to monte defeated, tired, and hopeless. i’d spent many years in my eating disorder and had gone through multiple treatment centers and walked out of those feeling exactly the same as when i admitted. montecatini was different than any other treatment center id admitted to, the dietary, medical, and clinical support was significantly more helpful and involved than any other treatment center i’ve been in. The patience, empathy, & support i received from everyone on my team & those that weren’t directly on my team as well was such a big part of my healing journey in this. i struggled there, for many months and every single one of them continued to believe in me & my ability to get out of the depths of this disorder. my psychiatrist yasamine who was patient with me and my resistance to medication, my PA brynn who was so caring and so respectful of any physical boundaries or fears i had, as well as taking my health seriously, my dietitian lexy who continued to fight for me and support me while i was struggling so much to cope without my eating disorder, and sat with me and supported me while i allowed myself to express & feel things i’ve never talked about, my therapist dom who gave amazing insight & support, my therapist kayla in php who listened to me, understood where i was at in php, and helped me achieve my goal of graduating program, and clinical support sandy who sat with me, listened to my fears, and did everything she could to support me. as well as leah, natalie, rayanne, liron, and many others behind the scenes. i was offered so much help and support from the CEO and Christina from UR. i was in this program for 9 months total. i admitted october 2023 and graduated july 2024. this treatment center isn’t perfect, and you’ll never find one that is. there will always be things you can pick out of a place that will be hard to sit with, but when it comes down to the important things that really matter, the support, medical, clinical, and dietary, i walked away with a better understanding of my struggle, and have way more freedom from this eating disorder than i ever have. i get to truly live now.

We’re incredibly grateful to receive feedback from you. Thank you so much!

Jade Patrick

10 months ago

I have a lot to say about my experience at Montecatini. At first, I had a hard time adjusting to the uncertainty around my appointments with the dietician and therapist, as well as the tardiness of group sessions. As a perfectionist, I found it frustrating when meals were delayed by 2 hours, the requested meals differed from what we received, and the website contained misinformation about certain program offerings, including gardening and equine therapy. There were moments when I felt like just a number to the corporate staff, especially during their visits. I also struggled with the phone restrictions due to my codependency on a former boyfriend. Despite feeling like I lost myself in the residential treatment, I found moments of peace by singing with another patient and participating in Rock to Recovery. When I transitioned to the partial hospitalization program (PHP), I faced significant challenges but found support from the group members. While I wished for more in-depth group therapy sessions, I appreciated the focus on exercise in the program and developed a healthier relationship with physical activity. Montecatini treats co-occurring disorders as well, so I also worked on my codependent and OCD tendencies as well. Furthermore, the house mom provided valuable insights and support, and I enjoyed interacting with the CEO's dog at the outpatient center. Although there were many difficult and frustrating times at Montecatini, these situations increased my ability to live in the moment and be okay without constantly having control. I recommend Montecatini, although I recommend that the person prepare for some supplement blues.

Thanks so much for taking the time to post this review! Our goal is to offer superior services within a safe, welcoming, and supportive environment.

MegaJ62

1 year ago

I had been to a prior E.D. Treatment clinic and Sadly, my experiences was traumatizing and I was worried that I was not a candidate for Recovery. I am happy to report that I have recently Graduated from Montecatini with amazing skills and connection to outside resources and support. The PCT’s aka Frontline staff are so very dedicated and compassionate as well as conducted themselves in a professional manner. My Team - Therapist, Dietitians , Heath staff were also very knowledgeable, supportive, and reliable. I am incredibly grateful to all Montecatini staff and my peers I encountered during my treatment. I walk away with Many tools that I learned from the Groups such as DBT, CBT, Art Expression ,Mindful Movement ect.. I am currently attending the ANAD weekly groups which offer continued support. I believe my hard work do not go unnoticed and I have the skills I need to continue my journey toward recovery.

Thank you so much for taking time to leave a review! We are proud to provide a place where lasting healing can begin.

Standing Up

This is a poor treatment center, the therapists, doctors, and higher ups dedicate their life taking as much money as they can from insurances. They’ll even push back your discharge date without clear communication to you or even to each other. The CEO and the other higher up will treat you poorly as if you are a little kid and they are a principal, really lack of professionalism and they truly take advantage of being in power. They are extremely disgusting, there was 3 rat incidents in which they had to close down one of the houses because of the amount of throw up outside. Which is disgusting, they state a lot on their website but don’t inform you there’s multiple houses on date of admission and they work on a privilege system that only gets reviewed once a week. Even the day before admission they don’t inform you of any type of copay. The only helpful team were the PCTS, which were very young women and I hold respect for them dealing with all the patients, and the nurses. Otherwise you only see your therapist about once a week (you have no access to them at ALL until they decide to see you) and they’ll pressure you for family sessions. The same goes with the rest of the treatment team. They state that they’re very ‘individualized-‘ but to an extent they are not. They do not have the correct professionals onsite 24/7 to address behavioral issues or in a crisis, they leave it up to the caretakers and the nurse. There is no structure whatsoever, there’s literally people dazing off during the whole day because there is really a lack of communication, supervision, and therapy. Even when it comes towards behaviors.

We appreciate your willingness to offer this feedback, though we are very troubled by what we have read. We are dedicated to providing the highest quality of care in a supportive and comfortable environment, and we would be grateful to have an opportunity to gather more information. Please contact Feedback@montacatiniEDTC.com. Thank you.

Katlin Ross

I went to montecantini hoping to save my life and get the treatment I needed only for my life to be completely disregarded. I would never suggest this place to anyone that wants to recover from their disorder. I fought them for 15 days to get me food that wasn’t cross contaminated or had nuts in it. They didn’t in fact the head of nutrition told me if I didn’t like their options that I could leave. When I can die from all nuts. They then ordered Thai food and I specifically asked them to call the restaurant and see if they cooked on the same equipment as they do with their nuts. They didn’t call and I ended up having an allergic reaction thank Do bettergod it wasn’t bad since I caught it after two bites. I took Benadryl but was not allowed to sit with the nurses because of shift change. Shift change was more important than my life. I talked to the CEO multiple times just for nothing to change. And once they finally got the paper bowels since their dishes always have dried peanut butter on them. The pct put peanut butter in the paper bowel bag so I couldn’t use them anymore and my safety was at risk even more being there. I tried to get through it since I have never AMAed from anywhere but one decision I don’t regret even now is leaving. Monte did not care about peoples lives and did not try to help people in fact just made it worse. The amount of people I heard say their ED is worse than it was when they got there is so sad. People are dying and they are getting there money while treating their patients like they are nothing. The amount of rights that got violated was incredibly depressing. Do better Monte and stop accepting new patients if your understaffed don’t take therapy sessions it’s not our fault. Get it together Monte

Receiving feedback is valuable to us, and we thank you for taking a moment to share. However, we are troubled by what we have read. We want to ensure that we are setting the standard for clinical excellence, so it is imperative that we gather more information. If you would be willing to speak directly, please contact us at FeedBack@montecatiniEDTC.com. Thank you.

Katharine Murphy

All is good until you get to the higher ups at Montecatini residential including therapists, the ones who have the control and power to ruin you. They have no idea what goes on day to day, they don’t acknowledge your successes only faults. I was asked to leave by my own doing and what happened was wrong and I truly am sorry but I feel if I had a therapist to talk to or someone lost in money and power to listen it could have been avoided. I saw more people cry and yell than anywhere I’ve been. I will be forever grateful for my dietitian, the dynamic duo, the nurses and my girls. Get it together, there are lives to be saved.

We value your feedback, but we are concerned by what we have read. We have a goal to provide clinically excellent care through the help, guidance, and encouragement of professionals who tailor the treatment they deliver to meet all identified needs. We would greatly appreciate having an opportunity to discuss your concerns in more detail and ask that you please reach out to FeedBack@monticatiniedtc.com. Thank you.

Overall Experience

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Date Submitted

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2+ years