Northbound Treatment Services – Garden Grove

I am writing this review to help perspective clients understand what they are getting into prior to arriving at Northbound Garden Grove. Maybe it is all available online, but my sorry butt didn't find it. I wish I had this information up front. Be careful what you "commit" to during the initial intake phone conversation. This will be used in all of your intake paperwork that they breeze over and have you sign during your most vulnerable hours right after arriving at the facility. If you choose to leave Northbound earlier than that commitment date, they will place a 72-hour ACA hold (against clinical advice) on your electronics, IDs, credit cards, & medication. My advice would be to commit to the minimal amount of time allowed (detox only?). You can always extend that commitment if the facility resonates with you. All of your electronics that can connect to the internet will be removed from your possession for the first 14 days of your stay. After this period, you will be able to use those electronics between the hours of 4 & 7pm in the common areas of the facility only. I think this policy might be further relaxed after 21 or 30 days. You will find it VERY difficult to communicate with anyone outside of the facility during your period in detox. Once you are moved out of detox, you will be allowed one 15-minute phone call from a landline in a common area that you must schedule in advance by tracking down your case manager. When you are able to find them, everyone from the therapists, case managers, medical staff, etc, are genuinely caring and helpful when dealt with on an individual basis. But understand, you will be treated like a child when lumped in with the masses since staff needs to cater to the lowest common denominator. If that is something you need, or can tolerate, then you may find Northbound to be effective provided you put in the work.

Mitch lied and made false promises of what to expect at treatment(common practice from what I heard other patients say) First 24 hours there all they gave me to eat was lettuce and tomato. Mitch promised I would be able to walk laps around building. Was never allowed to walk around building. Cockroaches everywhere. 5 beds per tiny room. Very dirty. Staff always playing games on phone especially night shift. Now getting treatment at LAGUNA TREATMENT CENTER. Much better here. Staff is actually trained and very professional. Dont waste your time and money here

highly recommend this establishment! Its programs and therapists go above and beyond anything I could have wished for. The staff have anticipated my needs consistently: specifically Dustin, Ryan, Allie, Beth, Will, Mike, and Loriin.