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NYC Health + Hospitals/Harlem

506 Lenox Ave New York City, NY 10037
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NYC Health Hospitals - Harlem NY 10037

About NYC Health + Hospitals/Harlem

NYC Health + Hospitals/Harlem, located in New York City, New York is a non-profit alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include partial hospitalization, relapse prevention, and intervention services.

Specialty rehab programs at NYC Health + Hospitals/Harlem include tailored care focusing on women’s specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Patients at NYC Health + Hospitals/Harlem will find the private transportation allows for discreet and convenient travel to appointments.

NYC Health + Hospitals/Harlem has received accreditations from SAMHSA and The Joint Commission.

Facility Overview

Bed icon 272
Number of Available Beds

Latest Reviews

Alicia Lindsay
2 months ago on Google
1
This is a horrible hospital. I waited 5 hrs for a chest xray
Nelson Batista
2 months ago on Google
1
Moved here like a year ago when I mean they re bad they freaking horrible! Never had a good experience here. They don t treat you with respect & kindness. The emergency check in is rude! They talk down to you, nurses are bad they don t care. They need to do a major clean up here.
luis ventura
2 months ago on Google
1
Do not leave family members unattended this place is worst than a nightmare
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.2 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Inpatient rehabs provide a space for clients to focus exclusively on their recovery while receiving intensive supervision and support. Inpatient treatment centers provide housing and food and most offer round-the-clock clinical care. Their primary treatment modalities typically consist of addiction counseling using various psychotherapeutic methods, including CBT, DBT, RBT, and motivational interviewing. Many rehabs also provide specialized services for clients with co-occurring addiction and mental illness. Recovery-focused life skills training and holistic therapies are other common services.
aftercare iconAftercare Support
Clients in rehab aftercare programs receive a customized portfolio of services designed to promote their sustained sobriety. These clients have completed high-level treatment, are typically exiting detox and/or intensive inpatient care and are reintegrating into their home, workplace, and community. Rehab aftercare services address addiction disease as a chronic condition requiring continuing care. Clients typically work with case managers and recovery teams to access necessary resources, such as peer coaching and 12 step program induction support.
heart-hands iconIntervention Services
A drug intervention in New York occurs when family members and friends lovingly confront someone with a substance use disorder. The goal of this confrontation is to motivate the person to seek treatment. Loved ones point out how the person's destructive behavior is affecting them in hopes that they will agree to get help. Most inpatient rehab facilities offer intervention services that can help families walk through this process step by step.
partial-hospitalization iconPartial Hospitalization Program
The partial hospitalization program (PHP) level of care offers short-term, intensive rehab for individuals with acute symptoms that require focused management but don't require 24/7 care. PHP treatment provides structured programming (i.e. individual and group therapy) and allows you to return home in the evening. PHP treatment typically meets weekly for a minimum of 20 hours with the duration typically averaging 90 days. While PHP treatment cost can vary, it is often covered by most providers.
24-hour icon24-Hour Clinical Care
For many different stages and therapies offered during addiction treatment, it's essential to offer 24-hour clinical care in New York. often involves medication treatment for drug or alcohol detox. The withdrawal symptoms experienced during detox can be dangerous, but having medical experts on-site around the clock means someone is always there to step in and provide emergency medical care when and if it is ever needed.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When you choose drug rehab in New York, you'll participate in a variety of treatments that are designed to help you live a drug-free lifestyle. Common methods of treatment include group, individual, and family counseling, medication management, nutrition, exercise, and management of co-occurring mental health disorders.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive behavioral therapy (CBT) in New York is a short term therapeutic method used to treat substance use and mental health disorders. CBT typically lasts from five to 20 sessions, based on the individual's needs.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Introduced in 1983, motivational interviewing is a method to help clients commit to change. It's based on the philosophy that change is hard, and clients must explore their own options and come to their own conclusions rather than receive warnings or advice from the therapist.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Nicotine is an addictive substance found in cigarettes. When you stop smoking, your body experiences withdrawal from this substance. Nicotine replacement therapy lets you slowly reduce your nicotine intake so you experience minimal withdrawal symptoms. Eventually you'll be down to zero.

Amenities

  • car iconPrivate Transportation

Staff & Accreditations

Staff

Dr. Mitchell Katz

President & CEO

Machelle Allen, MD

Senior VP & Chief Medical Officer

Deborah Brown, JD, MSW

Senior VP & Chief External Affairs Officer

Natalia Cineas, DNP, MSM-N, MBA, RN, NEA-BC, FAAN, FADLN

Senior VP & Chief Nurse Executive

Nichola Davis, MD, MS

VP & Chief Population Health Officer

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (212) 939-1000
Building icon

506 Lenox Ave
New York, NY 10037

Rehab in Cities Near New York City

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Reviews of NYC Health + Hospitals/Harlem

2.7/5 (100 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.7 (100 reviews)
Scott Burke
3 weeks ago
1

Every time I call here for patient information I am put on a long hold and rudely serviced right after, as someone who’s literally looking for clients that have no next of kin like many other social workers in the field trying to find and support clients this is frustrating it’s the worst hospital to call, so unhelpful and in an area with so much need it’s ridiculous

Chanel Almeida
4 weeks ago
1

I really hate this hospital with a burning passion like this is unbelievable I hate the hospital and the security, they are so rude and disrespectful they gave me such a hard time giving my stuff back they took my pepper spray and won’t give it back. It’s disappointing because I know they had it there in a nearby bin or something but they choose to be disrespectful and not give me my stuff back, so now if I get attacked in the street or any place without my pepper spray I will blame and sue Harlem hospital.

Bonnie Coleman
1 month ago
1

My experience at Harlem Hospital was sad .no concern no information no customer service no aide no cleaning no ect.just walking around eating. I was there from 8am until 3pm still waiting for a doctor to do operation on a Friend so sad they must close.

Laura Aybar
1 month ago
1

The worst service I've ever received in my life. I recommend going to another hospital if you truly want to live.

Logan Niles
2 months ago
1

After taking a tour and being wooed by tales of their new $8 million dollar birthing wing, my husband and I decided to have our only child at Harlem Hospital in July of 2005. It was a horrible experience start to finish. Two days of pain, minimal care, humiliation and neglect. What was supposed to be one of the most beautiful times of my life was one of trauma and regret. I wish I could turn back the clock and choose any other hospital. The only saving grace was having an older midwife around for the final hours of giving birth who just happened to be on call that day; otherwise I would have given up pushing and living. I really didn't care by that point if my child and I made it out of that place. I just spent 14 hours with my daughter-in-law during her birthing experience at UW Medicine here in Seattle and it was the most supportive, informative, caring experience. It was nirvana compared to the Hell I went through 18.5 years ago. I had to step out of the room a few times to just cry as the trauma of my own experience at this retched place came back to me in cold contrast. As a first time mother I had no idea what to expect and it enrages me that anyone would enter this profession, enter the birthing process, with so little care for the women, babies and families that trust them on this journey. Denial of pain relief (I had to beg for my epidural after 1.75 days on a pectocin drip. It wore off 8hrs later. I woke up in agonizing pain and was told "If it didn't hurt, how would you know when to push?" when I told the nurse how much pain I was in. A complete lack of birthing care/assistsnce during the birthing process (no warm compress on my perineum, no jell, no manual assistance for the birthing tunnel). Filthy afterbirth hygiene (my blood was on the floor for hours afterwards). Lack of information (I didn't see my baby for 8hrs after he was removed for a post-birth medicine administration, my husband had to go find him). I specifically told them I only wanted to breast feed but during those 8 hours they bottle fed him formula. Horrible lactation support (a nurse grabbed my breast, shook it and said "You don't have enough milk!" 24hrs after giving birth). These were the "gifts" from this disgusting institution. Avoid at all costs!!

Alicia Lindsay
2 months ago
1

This is a horrible hospital. I waited 5 hrs for a chest xray

Nelson Batista
2 months ago
1

Moved here like a year ago when I mean they’re bad they freaking horrible! Never had a good experience here. They don’t treat you with respect & kindness. The emergency check in is rude! They talk down to you, nurses are bad they don’t care. They need to do a major clean up here.

Danilo Amancio
2 months ago
5

luis ventura
2 months ago
1

Do not leave family members unattended this place is worst than a nightmare

Juliette Harrison
2 months ago
5

Kemia W
2 months ago
1

I’m not even from Harlem but it’s a shame how they treat ppl of color on predominantly blk corrupt communities smh. Very traumatizing to see. Good doctors surrounded by ghetto professionals

Murat B�lb�l
3 months ago
5

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