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Parkview Behavioral Health Institute

1720 Beacon street Fort Wayne, IN 46805
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Parkview Behavioral Health IN 46805

About Parkview Behavioral Health Institute

Parkview Behavioral Health is a treatment facility in Fort Wayne, Indianna. They offer a multitude of services to children, adolescents and adults who are struggling with behavioral health, mental health conditions and addiction. The levels of care provided here are inpatient and intensive outpatient treatment. Services available include medication assisted treatment (MAT), medication management, care coordination and therapy. This facility accepts Medicaid and offers financial assistance depending on qualifications. They also accept cash, credit and debit card payment.

When seeking services for yourself or a loved one it can feel overwhelming and unclear as to what next steps should be taken to get the best level of care. During the intake process, a thorough psychiatric assessment will be completed with you and their team of licensed clinicians. Once this is completed they will provide an evaluation of what would be the most appropriate treatment for you.

They provide individual, group and family therapy. This is to help you learn to manage emotions, develop stronger communication skills, boost self confidence and improve your relationships with your loved ones. During these sessions they will also provide alternative holistic coping tools and tools to help you manage emotions. This helps you get a better perspective on your journey and the progress you are making.

MAT as well as medication management are available. The appropriateness of these treatments will be assessed after speaking with the medical staff and counselors. When transitioning your old lifestyle into a new lifestyle, medication may be suggested to help manage conditions and help stabilize you. The MAT program helps with easing the impact of chemical dependency to reduce cravings and combat withdrawals.

Latest Reviews

chloe robinson
2 months ago on Google
1
I've been here 3 times and each stay was horrible every single staff member thought i was there for attention when clearly i wasn't because i had self harming all over me they would up my doses on medications every single day when i tried talking to someone they didn't listen i do not recommending going there it will not help you the staff is rude and does not listen to you DO NOT GO HERE!!!
Sassafras
2 months ago on Google
2
IOP needs better boundaries and rules for patients.
Response from the owner1 month ago
We'd like to hear more about your concerns, and encourage you to connect directly with a member of our patient advocate team at 260-266-1244 or Patient-Advocate@parkview.com. Thank you.
Josh Case
2 months ago on Google
2
I was there last week and brought my own clothes and my clothes were thrown away by the staff , when I left I can count 4 shirts of mine are gone and not just put with my property they're just gone or thrown away and there 25 dollars a piece nice shirts from the mall
Response from the owner1 month ago
Josh, we'd like to learn more about this experience and see how we can help. Please consider reaching out to a patient advocate so we address this concern directly. To connect with a team member, they can be reached at 260-266-1244 or Patient-Advocate@parkview.com. Thank you.
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Rehab Score

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7 / 10

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
12-step icon12-Step
12 step programs foster participants' long-term sobriety through personal growth rooted in spiritual principles, though religious affiliation is not mandatory. Most 12 step meetings are non-denominational but are based on the belief in a higher power. Participants learn to understand and address the causes of their addiction, accept responsibility for their choices, and relinquish control for that which cannot be changed. Regular group meetings and mentoring by a self-selected sponsor are required.
heart-hands iconIntervention Services
When families plan a drug intervention in Indiana, the goal is to create self-awareness in their loved one, so they acknowledge the need for treatment and get help. A professional interventionist can work with the individual's family members to organize this intervention and provide direction for follow-up. During the intervention, loved ones share how the individual's substance abuse has affected them, and the interventionist adds a clinical perspective on how treatment can help the situation.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

For long-term recovery from drug addiction, drug rehab in Indiana is often key. This treatment gives individuals who are struggling with a substance use disorder the tools to manage their disorder and achieve long-term sobriety.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Motivational interviewing aims to stimulate the client's personal motivation and commitment to change. Rather than receive advice and warnings from the therapist, the client is given the opportunity to share their concerns and reach their own conclusions.

During trauma therapy in Indiana, your therapist helps you process traumatic experiences and learn how they affect your emotional, mental, and physical responses. You learn effective coping strategies that help to reduce the symptoms and improve your mental health and well being.

Staff & Accreditations

Staff

Rick Henvey

CEO

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Indiana

Contact Information

Phone icon (260) 373-7500
Building icon

1720 Beacon street
Fort Wayne IN, 46805

Fact checked and written by:
Johanna Rafael-Huertas
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Fort Wayne

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Reviews of Parkview Behavioral Health Institute

1.9/5 (103 reviews)
5
Staff
4
Amenities
1
Meals
2
Value
3
Cleanliness
5
24
4
9
3
5
2
13
1
111

Reviews

4
Pbh

Dwight is a really good counselor. he saved my life, he makes you understand what you’re going through a lot better. he helps you and understands you. The nurses were great and the techs were okay too. The food was horrible and the rooms were horrible the blankets and pill ... Read More

Jerrica S.
Reviewed on 3/6/2025
Staff
5
Amenities
4
Meals
1
Value
2
Cleanliness
3
1

In this place they don't let patients see their relatives, when the family is a key point for recovery, they don't understand that all patients have different conditions and that not all can be treated in the same way. Constantly they change my medications, all I want is to ... Read More

Reviewed on 2/20/2019
1

I'm a recovering addict. I attend nightly, sometimes 2 "free" meetings when not in their Intensive Outpatient (IOP). I get more from an hour in free meetings than I get in 9 hours of their IOP a week. I'm a voluntary commitment. Our group "referee" constently belittles and d ... Read More

Reviewed on 12/20/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

1.9 (100 reviews)
Michael Mangold
1 week ago
1

I was discharged from Parkview "mental hospital" in Fort Wayne, Indiana in October of 2020 after 22 straight hours of walking because I was in a Bipolar psychotic state. After total exhaustion, I laid down underneath a pine tree somewhere in town to recover. I was unable. I couldn't even move because of the pain. After an hour or two, I yelled for someone to call 911 and bring an ambulance so that I could get to a mental health facility. This was a real emergency. I eventually got to a "mental health" hospital called Parkview thanks to the kindness of what Fred Rogers called "a Helper". I checked in and rapidly fell asleep since it was about 2:00 in the morning. About 5 or 6 hours later they tried to get me up in order to attend a therapy session. I honestly could not move because of the pain that encircled my whole body. The tech notified the director of nursing Penny Nole and instead of offering me help as any sympathetic healthcare worker would, she yelled at me and discharged me against medical ethically protocols. And against my medical advice. I was discharged against my will, unable to walk because of blisters on my feet and severe pain in my lower extremities and had to crawl to the nearest bus station in order to get back to the Fort Wayne Rescue Mission where I was staying because I was homeless at the time. No medications, no crutches, no sympathy. Just shame, judgment, and hate. I literally crawled across those glass shards to get to safety. Think about that. Why do you have to crawl across glass shards in order to obtain safety away from a hospital? That is absurdity and evilness incarnate. If you happen to know about incidents in the mythology of any nation concerning someone who had to crawl across glass shards please let me know. The closest I can think of is in the movie "Die Hard". I read their chart summary and it is entirely bullshit. The psychiatrist in charge should be totally ashamed of himself and turn himself over to the FBI for fraud. Tell me where in the whole process did anyone ask me about my family history, my social history, my past medical history, or even what medications I was supposed to be taking? They never did except they chartered that they did! Since I was homeless, did they even ask me if I had access to my psychotropic medications? Absolutely not, except that they did say so in the charting which is fraud. Every one of them should be in prison because of this corruption.

Response from the ownerInvalid relative date format:
Michael, we have made sure to escalate your concerns to the appropriate departments. If you feel comfortable, we encourage you to reach out directly to a member of our patient advocate team. They can be reached at  260-266-1244 or Patient-Advocate@parkview.com. Thank you.
Josh Elias
1 month ago
1

We had our daughter admitted to PBH 2 weeks ago due to a mental health crisis and suffering from major depression. It was hands down the worst hospitalization experience we’ve ever witnessed. PBH is more like a 1950’s mental ward than anything you’d expect from the largest hospital network in NE Indiana. Our daughter spent 6 days in the pediatric wing. We never met the attending psychiatrist, had one meeting with a therapist, and had repeat issues reaching our daughter by phone. Visitation times are very limited and none of our requests to meet directly with a doctor were ever approved. The psychiatrist put her on a new medication, which she had major adverse reactiond to, was immediately taken off of it, then put on another drug. We were contacted the next day by a nurse telling us we could come pick her up. No discharge meeting, no word from a doctor/psychiatrist…nothing. We are now at a MUCH better facility at U of M and getting the proper care she should have received in the first place. We’re stuck with a $4000 bill to Parkview for them doing literally nothing for our child. Parkview health network should be absolutely ASHAMED of this facility, its lack of funding, and lack of a proper medical team. DO NOT take your child to the facility unless it is an absolute LAST option for you.

Response from the ownerInvalid relative date format:
Josh we're disappointed to hear you feel this way and would like the opportunity to discuss these concerns directly. If you feel comfortable, you can always connect with a patient advocate. They can be reached at 260-266-1244 or Patient-Advocate@parkview.com.
chloe robinson
2 months ago
1

I've been here 3 times and each stay was horrible every single staff member thought i was there for attention when clearly i wasn't because i had self harming all over me they would up my doses on medications every single day when i tried talking to someone they didn't listen i do not recommending going there it will not help you the staff is rude and does not listen to you DO NOT GO HERE!!!

Response from the ownerInvalid relative date format:
Chole, we take these statements very seriously and encourage you to connect with a patient advocate so we can learn more about your concerns. They can be reached at 260-266-1244 or Patient-Advocate@parkview.com. Thank you.
Sassafras
2 months ago
2

IOP needs better boundaries and rules for patients.

Response from the ownerInvalid relative date format:
We'd like to hear more about your concerns, and encourage you to connect directly with a member of our patient advocate team at 260-266-1244 or Patient-Advocate@parkview.com. Thank you.
Josh Case
2 months ago
2

I was there last week and brought my own clothes and my clothes were thrown away by the staff , when I left I can count 4 shirts of mine are gone and not just put with my property they're just gone or thrown away and there 25 dollars a piece nice shirts from the mall

Response from the ownerInvalid relative date format:
Josh, we'd like to learn more about this experience and see how we can help. Please consider reaching out to a patient advocate so we address this concern directly. To connect with a team member, they can be reached at 260-266-1244 or Patient-Advocate@parkview.com. Thank you.
Julia Hartman
3 months ago
1

Jeffrey Hinrichs-Snow
3 months ago
1

The only good thing about my stay was Brigette and Betty. They deserve a merit based raise. Thank you to Girlie also for you amazing bedside manner. It’s the honest ones that keep it real and keep the program going. Thank you to Amy; a tech who listened to me. Thank you to Gregg and Doug and Gregory the tech for all being stand up guys. It was great to have some Christian focused music groups so thank you Jackie and your colleagues in healing arts. All in all; I pray I never have to return; but I wanted to mention the nice faces and the strong Christian value of some of the employees. I felt like I was not given the time of day by the physicians and I felt like I did learn a lot though through all the mandatory classes. Lastly; thank you Angel and Suriah; and anyone else I forgot to mention. The ethical ones stick out in the best way.

Jeffrey Hinrichs
3 months ago
1

Cannot keep the rotation of name tags flowing correctly, it felt predatorily wrong .

Kayla Bentley
4 months ago
1

Now i know why so low stars. You guys sent my step son home after 1 weekend saying he is fine clearly he isnt. Today yold his dad that he dont need your help clearly you guys dont care. For a 8 year to go to school threatened taking a hammer and bashing the kids head in with it is ok? For the 8 year old to be pulling his none loose teeth out and beating the shit out of himself is ok? For the 8 year old to go to mijers be walking and tell people he is gonna kill them and then tell us on our way home he is gonna kill us is ok? For someone that works eith cps is telling me to get him out and help he is a danger to my 7 year old and 3 month old (clearly he is he has already done things to them) and thats ok??? Think you guys need yo go and look up what danger is and not clearly you guys dont know your job to well!!!

Dare Truth
4 months ago
2

Im not a patient, i came to see my brother , the front desk lady (white long hair) was very rude and they were refusing to help somone that was coming out of their facility, they just called security to kick her out instead of actually helping, the front desk lady and a guy were talking badly about patients and families coming in, if they're using abusive language for people just visiting i wonder how they're treating people on the inside.

CatMom Lyss
5 months ago
1

While most of the staff was amazing, I had a couple of horrible experiences while in the care of this facility. The Doctor that was there for the weekend by the name of Soyeun Chu, was extremely ill mannered and did not know how to interact correctly, with a facility full of mental health patients. She was very condescending. As I explained to her that I didn’t appreciate the way she was speaking to me, she began to make excuses for her behavior and proceeded to laugh it off. She made the excuse that she was “very matter of fact.” She was very monotone, wouldn’t listen clearly to my responses, (made obvious by asking another question I had answered to prior) and she was the ‘talk of the patients.’ Many others felt like she was overmedicating, unfair and rude. She labeled me as manipulative in my notes because I highly advocated for myself and called her out on her mannerism. One of the group leaders, Betty Barnes, condoned when another patient threatened to hit me in my face while I was actively engaged in group conversation. They took something I said personally, although my part of the group conversation was not directed towards them. She made the excuse that he maybe had felt like I was telling him what to do, when I was only participating in the topic of conversation and giving insight, between the difference on inpatient care and a halfway house due to my experience of my better half having been both places before. Overall, I left their care upset and in worse condition than what I was before voluntarily choosing to look into my mental health. I highly recommend therapy to those who would like help, or maybe another facility that knows how to interact and actually care for mental health patients.

Robert Winfield Stabler
6 months ago
1

This place literally said that they "don't treat behaviors"When I tried to get help for my son why are they called Park view "behavioral" health? Not only is this extremely confusing and frustrating. It's false advertising. Zero stars if I could

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