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Starting Point

801 Grand Boulevard
Vancouver, WA 98661
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Starting Point WA 98661

About Starting Point

Starting Point utilizes a variety of treatment approaches like substance abuse counseling, cognitive behavioral therapy, rational emotive behavioral therapy, and dialectical behavioral therapy to help individuals with recovery from drugs and alcohol. Some of their other services include:

Starting Point believes in personalized care to achieve the best possible results, which is why they offer an outpatient program at their addiction treatment center. This outpatient program conveniently allows patients to seek care for substance abuse related disorders without staying overnight. Usually, Starting Points’ outpatient program is the ideal recovery tool for those who have completed an inpatient stay and want to continue their growth in recovery.

The Starting Point rehab is accredited and accepts various insurances for those who need to enroll in its intensive outpatient program (IOP). Their structured treatment program is more intensive than the regular OP as it consists of longer substance abuse counseling sessions and a range of individualized treatment programs that vary in intensity. Although patients won’t need to stay overnight at the facility, they must fully commit to the program.

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Fact checked and written by:
Jason Collins
Edited by:
Quentin Blount

Facility Overview

Calendar icon 61 - 90
Avg Length of Stay in Days

Latest Reviews

JP
Reviewed on 05/13/2025
1
they do NOT offer dual diagnosis treatment they do NOT personalize treatment plans they are NOT trauma informed they do NOT offer family counseling and they DO NOT CARE ABOUT THEIR CLIENTS. De is coercive and manipulative and their treatment plans are copy paste cookie cutter to do lists. The bathroom always smells like sewage. I can get more affordable help anywhere else. Worst treatment center I've ever been to. Kristi in the front office was lovely.
Samuel Worden
1 year ago on Google
5
This team of people are absolutely amazing. They truly care and and in my experience the best IOP I have participated in. Unfortunately I have participated in quite a few with almost 4 decades of addiction issues. But today I am free indeed and Starting Point helped me get there and stay free. Special shout out to Jen, she's truly one of the chosen,for sure.
Shannon Severson
2 years ago on Google
5
I am finishing up phase 1 of deferred prosecution and am so very happy that I chose Starting Point. Heather was so kind and made me feel so welcome. She was the first good thing that happened. Then I started group with Jen! She has taught me so much about my disease. She has helped me accept the fact that I do have a disease called alcoholism. Jen is not only an amazing teacher she is an amazing person. I am doing the work to fix me because of the help I get from Jen. Thank you!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.3 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Starting Point works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

Rehab aftercare programs support clients as they focus on maintaining their sobriety after intensive (often inpatient) treatment. These programs adhere to a model of life-long recovery, addressing addiction disease as a chronic, relapsing condition. Rehab aftercare services vary widely based on the specific and evolving needs of the client, but often include peer coaching, relapse prevention support, and 12 step program induction. Clients, case managers, and care teams typically collaborate on long-term care plans.

12 step programs support participants' psychological, spiritual, and emotional development as integral to sustained recovery. Though 12 step recovery programs are based on the belief in a non-denominational higher power, religious affiliation is not required. Group meetings are paper-led, anonymous, free, and available daily, including on holidays, in most communities. Peer sponsors selected by the participants provide one-on-one coaching and support. Specialized formats are widely available, including programming for youth, seniors, and families.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Effective drug rehab in Washington integrates care for the whole person, offering comprehensive solutions to addiction. Treatment methods address mental, physical, and relational aspects of substance abuse.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Often, substance use disorder originates with negative thinking patterns. Cognitive behavioral therapy in Washington is designed to help individuals change these patterns of thought, which leads to changes in behavior and freedom from addiction.

Dialectical behavior therapy (DBT) is a highly structured form of therapy that teaches skills to help participants change negative thoughts and behaviors. Applying a philosophy of acceptance and change, you'll learn and practice these skills to break unhealthy patterns and establish healthy ones.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Individual therapy sessions for drug and alcohol addiction treatment emphasize the importance of personalized care. Your therapist works with you to understand your unique life experiences and develop effective coping mechanisms to address your underlying issues. This comprehensive approach to recovery is the foundation of drug rehab.

Clinicians who apply motivational interviewing techniques engage with their clients as equal partners. This method avoids warnings and confrontation and instead allows clients to analyze their situation and explore their options. This technique is often used when the client feels unsure about their ability or desire to change.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Staff

De Spidle, BA, SUDP

Clinical Director

Jenine Hillebrand, BA, SUDP

Deferred Prosecution Counselor

Nicole Nocita, AA, SUDPT

Outpatient Counselor

Heather Bolinger

Administrator

Kristi Straight

Accounts Manager

Sandy Knight

Reception

Contact Information

Building icon

801 Grand Boulevard
Vancouver, WA 98661

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Reviews of Starting Point

4.3/5 (42 reviews)
2
Staff
1
Amenities
0
Meals
1
Value
3
Cleanliness
5
30
4
2
3
2
2
0
1
5

Reviews

1
This listing is bull

they do NOT offer dual diagnosis treatment they do NOT personalize treatment plans they are NOT trauma informed they do NOT offer family counseling and they DO NOT CARE ABOUT THEIR CLIENTS. De is coercive and manipulative and their treatment plans are copy paste cookie cutte ... Read More

J.
Reviewed on 5/13/2025
Staff
2
Amenities
1
Meals
0
Value
1
Cleanliness
3
5

Incredible service! I can not believe how much they have helped me! I was very sunk in my addiction and my depression, I felt a big emptiness, and this led me to continue consuming to fill in the void inside me. With the patience and dedication, love that this organization h ... Read More

Reviewed on 3/6/2019
5

My counselor in this place saved my life, I was guided to the best life free of problems. They taught me discipline, humility, and acceptance, I can't describe with words how much they did for me. If you are an addict or you know someone who presently is struggling with prob ... Read More

Reviewed on 3/6/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

4.3055555555556 (36 reviews)
Ryan Rowell
1 week ago
5

I usually wouldn't review something like this but Dee was a good instructor an I learned something be sober sit back an watch i did this an it worked 2hrs after class

Jamie Garcia
3 weeks ago
5

I called Starting Point about 2 months ago. I needed to get my License restated by the WA DOL. The treatment agency I went to closed down and won't respond to my emails. They are the only people who could send info to the DOL and release my drivers license. When I called, I spoke with Kristi. She gave me some helpful information and then got me in touch with De. Between the 2 of them I GOT MY LICENSE BACK!!!!! They were able to contact DOL with all my proof that I completed everything required. I am so grateful! What a relief. They really do want to help people!

Kyle Lawson
3 weeks ago
1

I completed an updated assessment with this clinic on April 3, 2025 as part of clearing an old DOL compliance issue. I also completed the recommended Alcohol & Drug Information School shortly after. Even though my assessment was submitted to DOL and clearly documented the lowered level of care, the provider repeatedly made unnecessary and legally irrelevant demands regarding my 2018 assessment, causing significant delays in my process. When I finally researched the DOL requirements myself, I discovered that what was being demanded was not required by law or DOL. After months of going in circles, I had to file for a DOL hearing and formally terminate services just to move forward. If you choose to work with this clinic, I strongly recommend educating yourself on DOL and WAC requirements before starting treatment. Don’t assume the staff will give you accurate or complete information. My experience was frustrating, condescending, and unnecessarily drawn out

Response from the owner
We take these matters seriously, and it’s disappointing to see inaccurate information being shared. Our records indicate that the issues described do not align with the facts of our interaction. We strive for transparency and integrity, and we encourage open dialogue to resolve misunderstandings. If you wish to discuss this further, I am available at 360.696.2010
Travis Ackley
7 months ago
1

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