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Resilient Health

2255 West Northern Avenue, Suite A100 Phoenix, AZ 85021
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About Resilient Health

PSA Art Awakenings – West Northern Avenue is a psycho-social rehabilitation program that offers outpatient services for individuals with a Mental Health diagnosis. PSA Art Awakenings – West Northern Avenue is located in Phoenix, Arizona.

PSA Art Awakenings – West Northern Avenue is dedicated to promoting empowerment and recovery of their patients through the power of creative arts and self-expression. They are committed to offering a secure and supporting environment for clients to foster the development of new skills

PSA Art Awakenings – West Northern Avenue’s program is dedicated to providing a safe and supportive environment for their patients to foster exploration and development of skills. Their therapeutic groups promote the healing power of self-expression. Some of the services they offer include poetry, music, socialization and more.

Latest Reviews

GHoldem _
2 months ago on Google
1
Lady at the front desk is extremely rude. I told her my mental illness and her favorite word is no when I ask for help.
Phillyjohn
2 months ago on Google
1
***Warning to ALL Healthcare Professionals***Do not bring your education, talent, hard work and professional credentials to this pathetic company. You will regret the decision you made, put your professional license at risk, witness a revolving door of employees exiting the company in addition to a mountain of questionable ethics by management. Save yourself the grief and heartache. Make a wise career decision and dedicate your time as well as talents to a respected company.
Minister InChrist
3 months ago on Google
1
i called 2/19/25 and Trevor answered the phone as himself nothing else. i had to cold call myway into getting him to do his job. this is my doctors? correct i have the right number. okay i need help with a zoom appointment.He shouldn't be answering phone calls! Anything else for that guy "Trevor". it was like i was his very first patient phone call, and he didn't know how to take a order from a drive through yet.
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Rehab Score

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7 / 10

Accepted Insurance

Resilient Health works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive inpatient programs (IOP) offer high-level support for clients in early recovery, those exiting detox or inpatient rehabs, and those at an elevated risk of relapse. Intensive outpatient treatment typically includes rigorous individual, group, and family counseling. Evidence-based complementary therapies, such as acupuncture and massage, are widely available. Medication assisted treatment (MAT) may be provided. Clients in IOP receive a minimum of nine hours of treatment per week but may engage in up to 20 treatment hours weekly.
aftercare iconAftercare Support
Rehab aftercare programs support clients' successful reintegration into their home, workplace, and community. Drug rehab aftercare presumes that recovery requires life-long support. These programs typically offer a wide variety of services customized for the clients' unique and evolving needs. Clients may receive vocational training and career counseling, housing assistance, legal aid, peer coaching, and 12 step program induction, among other services. Clients' case managers often play a lead role in rehab aftercare planning.
heart-hands iconIntervention Services
If a person denies their substance abuse behavior when confronted one-on-one, a drug intervention in Arizona may be necessary. An intervention may be formally planned with intervention services from a professional who can guide loved ones through this process. The intervention involves confronting someone with how their drinking or drug use has affected themselves and everyone around them and encourages them to get treatment.
medically-assisted-detox iconMedically Assisted Detox
The safest way to remove addictive substances from your body is done under the care of licensed medical professionals. Known as medically assisted detox, this level of care is typically in an inpatient setting with a team of medical experts that may include doctors, nurses, and mental health clinicians. Medications like Suboxone, methadone, or Vivitrol may be administered to help alleviate withdrawal symptoms.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Also known as CBT, cognitive behavioral therapy in Arizona is one of the most common types of psychotherapy. It offers a structured method of counseling that effectively treats substance use disorder and dual diagnosis disorders.

Dialectical behavior therapy in Arizona focuses on acceptance of your reality and behaviors while also attempting to make changes in unhealthy behaviors. It has been shown to be effective for the treatment of anxiety, depression, PTSD, and substance use disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

The goal of motivational interviewing in Arizona is to enhance your confidence in your ability to make changes in your life. It encourages you to commit to change and plan for the process of making those changes that will allow you to reach your goals.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Residents of Arizona who are experiencing relationship problems may benefit from couples therapy. This form of psychotherapy helps couples express their feelings, resolve conflicts, and increase intimacy and affection.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Nutrition therapy helps reduce the discomfort of detox and reduces cravings during drug rehab in Arizona. It helps you navigate nutrition, teaching you how to plan and prepare meals that meet your nutritional needs.

Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Amenities

  • spa2 iconYoga Studio
  • home-setting iconResidential Setting
  • private iconPrivate Setting

Staff & Accreditations

Staff

Larry Villano, MBA, LPC

Chief Energy Officer

Kim Quiros, MBA

Chief Operations Officer

Chris Santone

Board President

Robin Trush

Board Vice President

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 216043

Contact Information

Phone icon (602) 995-1767
Building icon

2255 West Northern Avenue
Suite A100
Phoenix AZ, 85021

Rehab in Cities Near Phoenix

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Reviews of Resilient Health

2.92/5 (25 reviews)
3
Staff
3
Amenities
0
Meals
5
Value
4
Cleanliness
5
11
4
0
3
1
2
1
1
14

Reviews

5
Great Program

I would highly recommend coming here for treatment. You learn about different coping skills, changing your behavior, and the like. You also learn how to draw, paint, ceramics, and other creative mediums. I have really grown in this program, and looking to the future.

Wendy S.
Reviewed on 9/10/2024
Staff
3
Amenities
3
Meals
0
Value
5
Cleanliness
4
3.5

Very unorganized, they are not in this field of work for real care but more for the nice paycheck! An unconscious staff that has no idea of the issues their patients handle.

Reviewed on 2/18/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.8 (23 reviews)
Jasmine Jackson
2 weeks ago
1

Very unprofessional. Find another community resource!

Nys
2 weeks ago
1

Heads up. Their case managers like James like to have people "secretly" listen into your support calls with them. They didn't tell me I was on speakerphone or identify who was listening in on my call. And how did I know? They were literally speaking full volume. Like I am unclear if I was in speaker phone or not based on how clearly I could hear them. I heard them tell James how to respond word for word and then he would "telephone game" what he could remember. Then when I asked to talk to the person advising him I heard "tell her you're not being advised" by the mysterious advisor to my medical call and then James parroted "I am not being advised" lol like it would be hilarious if it was a skit and not my actual life being secretly listened to. Like I have severe memory loss but I'm retaining this memory because of how absurdly stupid the situation was, just admit someone was advising you.

Jennifer Bauman
1 month ago
3

Today I signed into a zoom class about 6 minutes early that was supposed to start at 12:30 I was still sitting in there at 12:50. How unprofessional, someone should have came on and said class was cancelled or let me in. When I needed therapy I was blown off. I have screen shots unfortunately won’t let me attach it.

Phillyjohn
1 month ago
1

***Warning to ALL Healthcare Professionals*** Please do not bring your education, talent, hard work and professional credentials to this pathetic company. You will regret the decision you made, put your professional license at risk, witness a revolving door of employees exiting the company in addition to a mountain of questionable ethics by management. Save yourself the grief and heartache. Make a wise career decision and dedicate your time as well as talents to a respected company.

GHoldem _
2 months ago
1

Lady at the front desk is extremely rude. I told her my mental illness and her favorite word is no when I ask for help.

Minister InChrist
3 months ago
1

i called 2/19/25 and Trevor answered the phone as himself nothing else. i had to cold call myway into getting him to do his job. this is my doctors? correct i have the right number. okay i need help with a zoom appointment. He shouldn't be answering phone calls! Anything else for that guy "Trevor". it was like i was his very first patient phone call, and he didn't know how to take a order from a drive through yet.

Cheylene Aerianna
9 months ago
1

I hate living in this area because of this place I have to pass by to take my kids to school every morning and to come home and my 5 year old asked why are people putting needles in eachother over there we see disgusting horrible things evertome we pass I see people snorting and shooting half naked or worse things innocent children should never have to see and it's everyday I have to distract them amd have them look the other way it's a shame they allow this

Kaylee Gee
10 months ago
5

Joseph Grant- get him back. HE is why this is a five star rating.

Kathy Neilson
1 year ago
1

I came to this flexcare clinic from a residential treatment. I was doing really good until I got to this place. I wound up with a roommate that had extremely poor housekeeping skills and nobody ever came to really teach her. I am very clean so this was difficult. Then we got bedbugs... All they ever did was spray weekly for over 2 months. This entire time we were in quarantine. I was struggling really bad with my mental health, and nothing was done to help me. I walked out, leaving all of my belongings behind. I had to go inpatient due to the major decline in my mental health and it was the only way I was going to get rid of the bedbugs. Resilient Health caused serious damage to my mental health and I lost all of my things because everything is infested with bedbugs. I am disgusted that this place is even in business by the way they treat human beings.

Ryan DiMatteo
1 year ago
5

Resilient health is an awesome program and offer supportive housing to those who need it. If you see any bad review on here's it's because someone was ungrateful to the fact that this program gave them an apartment with 1 roommate rent free utilities free everything covered. They offered assistance throughout the day and the staff are great. Eric has been leading it for a while and I stayed in the program and graduated after a year. Even your neighbors will tell you if you mess up that program it's on you you messed it up. I am very grateful for resilient health and to all the staff including my case manager Karina throughout my year stay. PLEASE READ THIS COMMENT and truly understand this place is great for a loved one or someone you know even yourself in need. They will help you prosper and give you true keys to success. Thank you resilient health. You guys know your awesome and you help tons of people every year! Five stars from me this was a true review. If you are grateful and accept the help they give you nobody should complain about this place.

Kaylee G
2 years ago
5

My experience with Joseph Grant has been incredibly helpful in moving through a challenging time in life. He is thoughtful, well spoken, has empathy and challenges my old patterns and thought processes. He's an excellent counselor, therapist and teacher.

Response from the ownerInvalid relative date format:
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us!
Julie Tess
2 years ago
1

This place is a joke. Communication is non existence and my child's ked doctor didn't care. I put in referrals a year ago and kept asking and they kept telling me places are booked... ok... come to find out most were denied. I had to demand for my child to be tampered off a med that was making him worse... come to find out as soon as he was off all meds... he has been excellent. They misdiagnosed him. Also his case worker left and no one told me until his new case worker called me. It is just terrible. If u want someone to care about what your going through or help your child(children)... DONT GO HERE!!! Had to give 1 star... don't deserve it.

Response from the ownerInvalid relative date format:
We are so sorry to hear about your experience. Delivering excellent service is very important to us, and we would love the opportunity to discuss your concern(s) further. If you open to discussing this matter, please contact our Corporate Compliance Department at 602.995.1767 or email to corpcompliance@rhaz.org. We look forward to speaking with you.
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