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Recover at Baptist Health – Medical Center

9601 Interstate 630, Exit 7 Little Rock, AR 72205
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Recover at Baptist Health - Medical Center AR 72205

About Recover at Baptist Health – Medical Center

Recover at Baptist Health – Medical Center offers alcohol and drug rehab services to individuals seeking recovery from addiction in the Little Rock, Arkansas area. They specialize in detox for individuals addicted to opioids and offer a medical and clinical approach to treatment.

The detox program is a hospital-based program that offers inpatient, professional detoxification services overseen by medical staff. Detox begins with an assessment to determine if the program is suitable for the individual. The primary focus of the detox program is to help individuals addicted to opioids safely and effectively remove opioids from their bodies. The standard length of stay is three days.

Recover at Baptist Health – Medical Center accepts most insurance plans, including Magellan, Amerigroup, Anthem, Beacon, Wellmark, HCSC, Tricare, United Healthcare, Blue Cross Blue Shield, Aetna, ComPsych, and Cigna. Out of network benefits may vary, so it is important to verify insurance coverage with your provider prior to beginning treatment, to ensure benefit eligibility.

Latest Reviews

Lady Karen
2 months ago on Google
1
Review of Baptist Health Little Rock, ArkansasI brought my mother to Baptist Health in Little Rock, and it turned out to be a major mistake. We arrived at the ER around 9:30 PM on April 7th and, as I write this at 12:39 PM the following day, we are still waiting for a bed to be admitted upstairs.Throughout this lengthy wait, I ve observed numerous concerning issues:1. Cleanliness: The bathrooms and ER rooms are in a shocking state. The floors are dirty, trash cans are overflowing, and I even found glucose strips on the floor.2. Food Quality: The hot breakfast served to us was cold, which is hardly acceptable in a hospital setting.3. Lack of Communication: There is a serious breakdown in communication with the medical staff. (ER Nurses).They dart in and out, providing minimal information and seem dismissive, as if they re too busy to address patient concerns.4. Nasty Facilities: When offered a hospital bed to make my mother more comfortable, it was in an appalling condition. The mattress was visibly dirty, with a head print embedded in the vinyl. A nurse attempted to clean it with a Clorox wipe but made little impact.Overall, my experience at Baptist Health has been incredibly disappointing. The lack of cleanliness and communication is unacceptable for a healthcare facility. I would not recommend this place based on my experience.(See photos of dirty floors, overflowing trash can, blood glucose strip, and someone s head print embedded on nasty vinyl mattress)
Response from the owner2 months ago
We appreciate your feedback and are committed to addressing any issues related to the patient experience at Baptist Health. If you could, please submit your concerns to Baptist Health by calling our patient advocate line at 501-202-1961 or visiting our website to access our confidential portal at baptist-health.com/patient-experience.
Donavon Montez
2 months ago on Google
1
By far, the worse ICCU units I ve ever encountered
Daydrian
2 months ago on Google
1
Car was Stolen broad daylight January 23, 2025
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.3 / 10

Location

Accepted Insurance

Recover at Baptist Health – Medical Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

The goal of drug rehab in Arkansas is to help individuals stop using addictive substances and learn healthy ways to remain clean long-term. Participants learn vital skills to cope with cravings and manage stress, to prevent relapse.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Contact Information

Phone icon (501) 202-2893
Building icon

9601 Interstate 630
Exit 7
Little Rock, AR 72205

Fact checked and written by:
Courtney Myers, MS
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Little Rock

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Reviews of Recover at Baptist Health – Medical Center

2.9/5 (542 reviews)
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Reviews

1

The staff of this place should treat the patients with more care, they were very rude to me. The doctors of this center have a careless attitude towards the problems of the patients.

Reviewed on 3/8/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.9 (541 reviews)
Shelly Henard
1 week ago
5

I am giving the 5 stars to Precious, Bree, and Briana on 7A. I have also had pleasant encounters with a couple more people on this floor so when I learn their names, I will add them. The two nurses that have been wonderful were Emma and Manpreet. Although I had some negative experiences with some, I want to make sure the ones that are kind and helpful and truly care are praised and honored. In addition to Stacey that I previously bragged on, these two ladies showed genuine care and concern to me and my mom as we are having the difficult task of watching my dad fight leukemia and Covid. These ladies led with heart and passion to not only do what was best for my dad but to show grace to me and my mom. My mom was so upset with grief over my dad and then disconcerted with how she was being treated but Bree, Precious, and Brianna saved the day. Although retired now, my mom was an RN for decades and even graduated from Baptist’s school of nursing. She knows how overworked and understaffed most nurses and techs are so we are very appreciative of all they do. But we are extremely grateful for those that choose to be kind and helpful over being dismissive and rude. Thank you again to all of you that have really stepped up over the last few days to make this nightmare less awful.

Response from the ownerInvalid relative date format:
Hi Shelly, thank you for sharing such kind words about the staff members who made a positive impact. We deeply appreciate your acknowledgment of their compassion and dedication during such a challenging time for your family. Your feedback inspires us to maintain high standards of care and service excellence.
Shelly Lerew
1 week ago
5

The 5 stars are for Stacey on 7A. I am here with my dad, and it’s been a very hard few days. Embarrassed to say, I had a meltdown because it felt like nobody wanted to help my dad. However, Stacey turned it all around. She has been extremely sweet, helpful, kind, and has given her heart, soul, and talent to take excellent care of my dad. In such a short time, she did multiple things for him. None of them were easy or pleasant, but she did them all with a smile. I cannot brag on her enough and I pray God blesses her abundantly! Thank you. Stacey!

Response from the ownerInvalid relative date format:
Hi Shelly, thank you for sharing your positive experience. It’s uplifting to know how much of an impact Stacey’s dedication and compassionate care had. We deeply value hearing these stories as they inspire our commitment to providing thoughtful and meaningful experiences. Your kind words will be shared with the team to recognize Stacey's efforts. Thank you for taking the time to let us know about your experience!
Ellie Carlisle
2 weeks ago
1

I would rather squat in a field than ever deliver another baby at this hospital. If I could give a negative star rating I would.

Response from the ownerInvalid relative date format:
We’d like to hear more about what didn’t work for you and how we can improve. Please feel free to contact us directly by calling our patient advocate line at 501-202-1961 or visiting our website to access our confidential portal at baptist-health.com/patient-experience.
Chad Starr
3 weeks ago
1

Worst Hospital in Little Rock, wife has a asthma attack on the way in and was rudely told to move from the entrance by a nurse in triage 1( Racheal) on May 25th around 3:25 forcing us to park Further away in the parking garage which my wife had a severe asthma attack passing out in the parking lot and having security wheel here in , got here checked in and was still ignored . then finally was put in a bed in the hallway. I guess emergency services means nothing these days even if you can’t breathe. . .

Response from the ownerInvalid relative date format:
Thank you for your review! We appreciate your honest feedback. We're committed to improving, and we'd love to hear more about how we can do better. Please feel free to reach out to us directly by calling our patient advocate line at 501-202-1961 or visiting our website to access our confidential portal at baptist-health.com/patient-experience.
Nikki Morrison
3 weeks ago
1

Do not use this hospital for yourself or anyone you love. My sister was a former patient. Some of the nurses are rude. Drs are just ok. Be aware of Dr. Bilal Sadiq. The rooms aren’t as clean as they should be. When my sister was in CCU they lost her cellphone. When the sheets were changed her phone was in it. It was sent to a laundry facility in MS. We never received it. My mom has been in communication with the lost and found dept. They told her they don’t have a timeline as to when they process claims. In addition, my mom had been calling the person of contact for weeks and he still hasn’t called her back. My sister has since passed. We would very much like to have her phone. But no one seems to care. We were warned last year by a patient’s family member to not use or trust this hospital. I wished we would have listened.

Response from the ownerInvalid relative date format:
Your feedback is appreciated. Baptist Health is dedicated to providing the best possible care to all our patients. We sincerely hope that your next visit will surpass your expectations.Thank you for your review! We appreciate your honest feedback. We're committed to improving, and we'd love to hear more about how we can do better. Please feel free to reach out to us directly by calling our patient advocate line at 501-202-1961 or visiting our website to access our confidential portal at baptist-health.com/patient-experience.
pamela threet
3 weeks ago
5

I had a procedure at Baptist hospital yesterday and encountered the best of the best of professionalism, care and kindness. I have never experienced this level of care at any other facility. This is the place to go for quality care from admission to discharge everyone was exceptional~Sincerly PT

Response from the ownerInvalid relative date format:
Hi Pamela,<br>We're delighted to read your positive feedback about our team's professionalism and kindness. Ensuring every individual feels cared for is a priority for us. It's wonderful to know you recognized these efforts. Remember, we're always here to support you along your health journey. All the best!
Beast570
4 weeks ago
5

I was taken really well of even though I was seen at the big hospital in the city and was neglected, was throwing up blood in the other lobby er actively and was ignored despite me telling them i take blood thinners. Once I was take to Baptist that changed and I mean quick all the staff were professional and compassionate. Also due to me being out of state living in PA they helped me get a bus ticket home to help me see my little girl who has sickle cell. The foundation next pay check I will be giving money so you guys can continue your mission to help people like me get home.

Response from the ownerInvalid relative date format:
Thank you for your feedback and for leaving us a rating.
Christy Scruggs
1 month ago
5

Kennedy Reinhart was a really good nurse she had a really sweet personality and she took really good care of us she went above and beyond to make sure we was comfortable we really appreciate your dedication you enjoy your job and it shows !!

Response from the ownerInvalid relative date format:
Hi, thank you for taking the time to share such positive feedback! It's always heartwarming to hear about the dedication of our team members and their commitment to providing a comfortable environment. We truly believe in care that reflects our appreciation for those who choose us.
Chelsea Martin
1 month ago
1

I’ve had disappointing experiences both times I’ve visited Baptist Health in Little Rock, and unfortunately, nothing seems to be improving. Right from the start, the front desk staff at check-in were incredibly rude. One woman actually yelled across the waiting room telling us not to tear off the bracelets ourselves to put them on—even though the printed instructions said to do exactly that. Another time, while I was being checked in, a second employee barged in, interrupted the woman helping me so she could check out another patient (breaking HIPPA she said she patient’s names a couple of times), and was openly rude and condescending to her coworker. She told her to “let her do it on her computer” and huffed and rolled her eyes when the other woman tried to finish her part. It was uncomfortable and unprofessional. One of the check-in ladies even shouted up to the Breast Center floor several times to see if anyone was there. I had an 8:00 AM appointment and was told to arrive at 7:45, but the center doesn’t even open until 8:00. The staff just kept saying, “I don’t know why they tell y’all to be here then,” which made it clear there’s a lack of internal communication and coordination. When I went to schedule my next appointment, the woman handling it didn’t even look up at me once. She spoke while keeping her eyes glued to the papers in front of her, like I wasn’t even there. It was impersonal and off-putting. Also, the Breast Center itself didn’t appear to be cleaned from the day before. For arriving right when they opened, I expected things to look fresh and ready—not dusty and unkempt. That said, I do want to acknowledge that the imaging team was fantastic. I interacted with three nurses and one doctor, and they were all extremely kind, professional, and thorough. They explained everything clearly, answered all my questions (including ones about wait times and additional scans), and made me feel cared for. It’s a shame that the front-end experience doesn’t reflect the quality of the medical staff behind the scenes. Overall, Baptist Health has a long way to go in terms of organization and customer service at the front. If the check-in and administrative staff showed even half the professionalism of the imaging team, this would’ve been a completely different experience.

Response from the ownerInvalid relative date format:
We’d like to hear more about what didn’t work for you and how we can improve. Please feel free to contact us directly by calling our patient advocate line at 501-202-1961 or visiting our website to access our confidential portal at baptist-health.com/patient-experience.
Tenara Talley
2 months ago
1

My postpartum nurse was AMAZING and she was definitely 5 stars!! However.. I told every single nurse I wanted no visitors. At all. Sure enough not even two hours after my 25 hour labor they allowed visitors in my room. I should have honestly started yelling and slamming the call button the second they got there but unfortunately the morphine was in my head good. Im 3 months postpartum and still absolutely livid about it, and refusing to go back. Do not recommend whatsoever.

Response from the ownerInvalid relative date format:
Thank you for your review! We appreciate your honest feedback. We're committed to improving, and we'd love to hear more about how we can do better. Please feel free to reach out to us directly by calling our patient advocate line at 501-202-1961 or visiting our website to access our confidential portal at baptist-health.com/patient-experience.
Lady Karen
2 months ago
1

Review of Baptist Health Little Rock, Arkansas I brought my mother to Baptist Health in Little Rock, and it turned out to be a major mistake. We arrived at the ER around 9:30 PM on April 7th and, as I write this at 12:39 PM the following day, we are still waiting for a bed to be admitted upstairs. Throughout this lengthy wait, I’ve observed numerous concerning issues: 1. Cleanliness: The bathrooms and ER rooms are in a shocking state. The floors are dirty, trash cans are overflowing, and I even found glucose strips on the floor. 2. Food Quality: The “hot breakfast” served to us was cold, which is hardly acceptable in a hospital setting. 3. Lack of Communication: There is a serious breakdown in communication with the medical staff. (ER Nurses).They dart in and out, providing minimal information and seem dismissive, as if they’re too busy to address patient concerns. 4. Nasty Facilities: When offered a hospital bed to make my mother more comfortable, it was in an appalling condition. The mattress was visibly dirty, with a head print embedded in the vinyl. A nurse attempted to clean it with a Clorox wipe but made little impact. Overall, my experience at Baptist Health has been incredibly disappointing. The lack of cleanliness and communication is unacceptable for a healthcare facility. I would not recommend this place based on my experience. (See photos of dirty floors, overflowing trash can, blood glucose strip, and someone’s head print embedded on nasty vinyl mattress)

Response from the ownerInvalid relative date format:
We appreciate your feedback and are committed to addressing any issues related to the patient experience at Baptist Health. If you could, please submit your concerns to Baptist Health by calling our patient advocate line at 501-202-1961 or visiting our website to access our confidential portal at baptist-health.com/patient-experience.
Donavon Montez
2 months ago
1

By far, the worse ICCU units I ve ever encountered

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