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Restored Paths – College Street

2205 Ironwood Pl Coeur d'Alene, ID 83814
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About Restored Paths – College Street

Restored Paths – College Street is part of Heritage Health, the largest provider of integrated healthcare in Idaho. The Restored Paths program is located in the town of Coeur d’Alene, Idaho, and provides outpatient services to men and women who are navigating recovery from a substance use struggle. Some of the services offered here include counseling, diagnostics and assessments.

If you are someone who is struggling with behavioral health issues but are not sure who to turn to or what services you might require, Restored Paths can help. There are services here that can help diagnose and connect you to the appropriate care to treat your unique needs.

Assessments will also help diagnose any specific substance use struggles you might be facing. With this diagnosis, you can move into inpatient or outpatient care programs that can help you. Many people get further connected to services through Heritage Health, as the organization has a range of addiction recovery supports.

Some of the other services you’ll find at Restored Paths include counseling and classes that target common topics encountered in recovery. Among these topics are life skills development and anger management.

Many people who received services here say that the staff was friendly and helpful. Clients didn’t feel judged or dismissed and instead were treated with respect as they moved through the initial phases of recovery.

The facility is located just minutes outside of downtown Coeur d’Alene. It’s easy to get here, and they serve residents throughout the greater region including those in Hayden and Huetter.

Latest Reviews

AuRa vlogs
10 months ago on Google
1
Never answers the phone. Does not call back.
C
1 year ago on Google
1
Restore paths do not call back or email back after assessment. I wanted to start the program but it was unfortunately a bust. These people are rude and unreliable.
Destiny Maine
1 year ago on Google
1
I had been going to restored paths for well over a month, while in treatment and classes, I felt very unwelcome and not worthy of time. Something happened that left me unable to go to class for thirty days so I had to restart treatment all together and redo the form. While I was out for thirty days I also lost my job and I start my new job leaving only Mondays available and the other days I go to work during class times. While I was explaining this to my counselor, Erica. She then proceeded to say I was being hostile and I needed to adjust my work schedule to accolade them. Leaving me working the weekends and classes THREE times a week. Which our leave me no time for my home life with my child. As he s in school and by the time I m off work I d get an hour or so with him every night before bedtime. She then went and got her supervisor and had her supervisor in the room when they DENIED me treatment and withholding any and all information from me. Because I couldn t change my work schedule due to it being a new job. Erica has been extremely unprofessional and unwilling to help me. In the industry they re in, it is their job and duty to be nice and help when others are reaching for the help and have done nothing to be disrespected. I highly suggest going elsewhere for treatment
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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4.3 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Contact Information

Phone icon (208) 245-4363
Building icon

2205 Ironwood Pl
Coeur d'Alene, ID 83814

Fact checked and written by:
Nadia El-Yaouti, M. Ed.
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Coeur d'Alene

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Reviews of Restored Paths – College Street

2.2/5 (10 reviews)
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Date Submitted
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Google Reviews

2.2 (10 reviews)
Mikaela Florendo
9 months ago
1

AuRa vlogs
11 months ago
1

Never answers the phone. Does not call back.

C
1 year ago
1

Restore paths do not call back or email back after assessment. I wanted to start the program but it was unfortunately a bust. These people are rude and unreliable.

Michael Willey
1 year ago
5

Destiny Maine
1 year ago
1

I had been going to restored paths for well over a month, while in treatment and classes, I felt very unwelcome and not worthy of time. Something happened that left me unable to go to class for thirty days so I had to restart treatment all together and redo the form. While I was out for thirty days I also lost my job and I start my new job leaving only Mondays available and the other days I go to work during class times. While I was explaining this to my counselor, Erica. She then proceeded to say I was being hostile and I needed to adjust my work schedule to accolade them. Leaving me working the weekends and classes THREE times a week. Which our leave me no time for my home life with my child. As he’s in school and by the time I’m off work I’d get an hour or so with him every night before bedtime. She then went and got her supervisor and had her supervisor in the room when they DENIED me treatment and withholding any and all information from me. Because I couldn’t change my work schedule due to it being a new job. Erica has been extremely unprofessional and unwilling to help me. In the industry they’re in, it is their job and duty to be nice and help when others are reaching for the help and have done nothing to be disrespected. I highly suggest going elsewhere for treatment

jon george
1 year ago
1

This review is specific to one counselor and not the program at Restored Paths. I needed to have a drug assessment completed ASAP for admission (of a loved one) to an independent facility who told me that these assessments typically take 2 or 3 days. I was also told by the hospital advisor that it typically takes 2 or 3 days. The assessment was scheduled with Erica B. on Monday morning (9AM). I was told that it would take 10 - 14 days. I thought this was only to cover their bases in case something was complicated or unusual. By the end of the week, it had still not been completed, so I called and left a message. The admissions team and the local social worker also contacted Restored paths on my behalf. Nothing. The following Monday, there was assurance that it would be completed by the next day. That deadline came and went. I finally spoke with Erica two weeks later and she said, "I have 14 business days to complete the assessment." She didn't indicate that the assessment was complicated or that there was an unusual delay, but that she had some kind of right to procrastinate as long as she wanted, up to 14 business days. The assessment was completed within this legal time-frame. However, the treatment facility no longer had availability and I am left waiting once again trying desperately to help my loved one. I have no experience with these matters so I cannot determine just how unusual this is. However, the social worker and the admissions team at the care facility both indicated that it was unusual to take so long to complete the assessment. They both intervened for us because of the unusual delay but they were also met with apathy. Due to Erica's incredibly slow processing time (17 days in total!), we have now been waiting over 3 1/2 weeks for an admission and it appears that it will take another week at least. This is unacceptable and I strongly recommend that someone at Restored Paths change policy so that assessments like these (where people's mental health are in crisis) can act more quickly. I am beyond frustrated. Because of this situation, I will avoid Restored Paths in the future - even though their counselling program may be effective. The apparent lack of concern (urgency) bothers me.

Sade Travis
8 years ago
5

All the groups are really helpful and I've really appreciated everything they've done for me. All the counslers truly want to help the clients and it's a great support system. I especially recommend if you're come straight out of rehab. They have a sliding scale and will help you with BPA funding if needed for the costs.

Trisha Hobbick
8 years ago
5

The counselors at Restored Paths are as real as they come, they are amazing! Elaine helped me through so much and when I needed someone even after I was done with my classes she has always been there for me! If you really need help and really want change in your life Restored Paths is where you want to go, they may not sugar coat things there for you, they give it to you straight up and for recovery that's what you need.

Brian Wright
8 years ago
1

A bunch of creepy people work here... go somewhere else.

nick kynett
9 years ago
1

Do not go here!!!!! Find another resource to complete any assessments or classes. Nothing is done on a timely matter and the customer service is terrible. I felt like I was an inconvenience the entire process even though I was a paying customer.

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