Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Claim Profile

South Arkansas Regional Health Center

715 North College Avenue
El Dorado, AR 71730
Claim Profile
South Arkansas Regional Health Center AR 71730

About South Arkansas Regional Health Center

Outpatient treatment at Newhaven includes individual, family, and group therapy, medication management, MAT for alcohol and opioid use disorder, therapeutic day programs for school aged youth in the summer, and child and adolescent therapy offered in school. Participants receive recovery education, life skills training, and help with anger and stress management. There are also community based programs for adults and special help for those with co-occurring mental health and substance use diagnoses. Referrals for higher intensity inpatient care are available as needed.

Their aftercare services enable complete wraparound care and may include step down support and referrals for additional services.

Newhaven Counseling and Health Services provides discounted care for those who qualify, and they accept private insurance plans such as Cigna, Blue Cross Blue Shield, Aetna, United Healthcare, and more. Insurance plans vary, so be sure to talk to your insurance provider to get details about coverage and out of network benefits.

Similar Rehab Centers

Fact checked and written by:
Anna Spooner
Edited by:
Miakayla Leaverson, BS

Latest Reviews

mandy norwall
2 weeks ago on Google
1
Absolutely horrible!! Staff doesn't care about their patients and I was treated like an animal!! I was checked in because I tried to KILL MYSELF and the staff laughed at me and locked me in a room with a camera. I asked for a glass of water and was met with cold, unemotional eyes. I wasn't getting the one thing that is a human right (water) and my parents weren't allowed to see me. I won't lie, I did freak out a bit but then administering the shot that would "calm me down" (make me pass out for 6t hours while GOD KNOWS what was happening to me) the security officer had his knee on my neck choking me. When I tried to scream "I can't breathe!!" (because I am a 115 Ib woman) he started laughing. If I could give it zero stars, I would. Given the fact that I literally tried to kill myself I thought it would buy me some empathy but I couldn't even get a glass of water. Will not be going back.
Response from the owner1 week ago
Thank you for taking the time to share your experience. We are very concerned by the details described in your review and take allegations regarding patient safety, dignity, and care extremely seriously. Our goal is always to provide compassionate, respectful treatment, especially during moments of crisis, and we regret that you felt your experience did not reflect that standard.

Due to patient privacy regulations, we are unable to discuss specific details publicly. However, we want to ensure your concerns are formally reviewed. Please contact our hospital administration at (870) 863-2000 to file a formal complaint and allow us to review this matter further.

We appreciate you bringing this to our attention, as feedback such as this is critical in helping us evaluate our processes and reinforce our commitment to patient care and safety.
Daphney E. Smith
1 month ago on Google
1
We brought our daughter through the ER for a serious matter. I was told by the doctor and nursing staff that only allow one visitor was allowed in the back. I expressed to them that I understood the policy, but that her twin sister, who’s a minor, was with me as well, sitting in the waiting room, and if they could make an exception this time. Especially because the twin in the waiting room was having a breakdown concerning her sister and wanting to be of support at the time. Dr. Daniel told me in so many words that he could not make expectation. Of which I expressed was insensitive and asked what was I supposed to do regarding leaving a minor in the waiting room alone? He insisted on repeating the policy and walked away and sat down at the nurses station with a group of nurses, of which they began to smirk amongst one another. That’s when I stated how unprofessional they were and they commenced to calling security on me! I was astounded! Here I am attempting to get medical assistance for my child, and the very ppl I’ve granted permission to treat my child, is treating me so rudely. Horrible bedside manner. Insensitive. Nasty nice. Insulting! I will NEVER come back to this facility!
Response from the owner1 week ago
We’re sorry to hear about your recent experience and appreciate you taking the time to share your concerns. Our leadership team has met with you directly to discuss this matter, and we value the opportunity to address your feedback. South Arkansas Regional Hospital is committed to providing compassionate, respectful care to every patient and family we serve, and we will continue working to ensure that commitment is reflected in every interaction.
holly smith
3 months ago on Google
1
Genuinely the worst experience of my life. Dr Deluca is the worst doctor I’ve ever had the displeasure of meeting. The ER nurses must still be in training because it took them an entire minute to get the IV in my extremely veiny and artery filled arm. Genuinely, all the nurses I’ve had in my life have told me that I have great veins and that had NEVER happened in my LIFE. If you are a woman of color, DO NOT GO HERE!!!!! IT’S BETTER TO MAKE THE DRIVE TO LITTLE ROCK!!!
Response from the owner1 week ago
We are very sorry to hear about your recent experience and the concerns you have shared. The feedback you’ve provided is important to us, and we take all patient concerns very seriously. At South Arkansas Regional Hospital, our goal is to provide respectful, compassionate, and high-quality care to every patient who comes through our doors.

We would like the opportunity to learn more about your visit so that we can address your concerns directly. Please contact our hospital administration at (870) 863-2000 to file a formal complaint and allow us to review this matter further. Your feedback helps us improve the care we provide, and we truly appreciate you bringing this to our attention.
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
5.8 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

South Arkansas Regional Health Center works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Alyssa Morgan

Licensed Associate Counselor

Anita Dorey

Licensed Professional Councelor

Ashley L. Head, PMHNP-BC

Psychiatric Menthal Health Nurse Practitioner

Coleman Matthews

Licensed Professional Counselor

Jan Sims

Licensed Certified Socail Worker

Susan Hall

Mental Health and CLinical Counseling

Contact Information

Building icon

715 North College Avenue
El Dorado, AR 71730

Explore Other Centers Near El Dorado

Reviews of South Arkansas Regional Health Center

4.25/5 (539 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
382
4
55
3
27
2
13
1
66

Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

4.2504638218924 (539 reviews)
mandy norwall
2 weeks ago
1

Absolutely horrible!! Staff doesn't care about their patients and I was treated like an animal!! I was checked in because I tried to KILL MYSELF and the staff laughed at me and locked me in a room with a camera. I asked for a glass of water and was met with cold, unemotional eyes. I wasn't getting the one thing that is a human right (water) and my parents weren't allowed to see me. I won't lie, I did freak out a bit but then administering the shot that would "calm me down" (make me pass out for 6t hours while GOD KNOWS what was happening to me) the security officer had his knee on my neck choking me. When I tried to scream "I can't breathe!!" (because I am a 115 Ib woman) he started laughing. If I could give it zero stars, I would. Given the fact that I literally tried to kill myself I thought it would buy me some empathy but I couldn't even get a glass of water. Will not be going back.

Response from the owner
Thank you for taking the time to share your experience. We are very concerned by the details described in your review and take allegations regarding patient safety, dignity, and care extremely seriously. Our goal is always to provide compassionate, respectful treatment, especially during moments of crisis, and we regret that you felt your experience did not reflect that standard.

Due to patient privacy regulations, we are unable to discuss specific details publicly. However, we want to ensure your concerns are formally reviewed. Please contact our hospital administration at (870) 863-2000 to file a formal complaint and allow us to review this matter further.

We appreciate you bringing this to our attention, as feedback such as this is critical in helping us evaluate our processes and reinforce our commitment to patient care and safety.
Daphney E. Smith
1 month ago
1

We brought our daughter through the ER for a serious matter. I was told by the doctor and nursing staff that only allow one visitor was allowed in the back. I expressed to them that I understood the policy, but that her twin sister, who’s a minor, was with me as well, sitting in the waiting room, and if they could make an exception this time. Especially because the twin in the waiting room was having a breakdown concerning her sister and wanting to be of support at the time. Dr. Daniel told me in so many words that he could not make expectation. Of which I expressed was insensitive and asked what was I supposed to do regarding leaving a minor in the waiting room alone? He insisted on repeating the policy and walked away and sat down at the nurses station with a group of nurses, of which they began to smirk amongst one another. That’s when I stated how unprofessional they were and they commenced to calling security on me! I was astounded! Here I am attempting to get medical assistance for my child, and the very ppl I’ve granted permission to treat my child, is treating me so rudely. Horrible bedside manner. Insensitive. Nasty nice. Insulting! I will NEVER come back to this facility!

Response from the owner
We’re sorry to hear about your recent experience and appreciate you taking the time to share your concerns. Our leadership team has met with you directly to discuss this matter, and we value the opportunity to address your feedback. South Arkansas Regional Hospital is committed to providing compassionate, respectful care to every patient and family we serve, and we will continue working to ensure that commitment is reflected in every interaction.
holly smith
3 months ago
1

Genuinely the worst experience of my life. Dr Deluca is the worst doctor I’ve ever had the displeasure of meeting. The ER nurses must still be in training because it took them an entire minute to get the IV in my extremely veiny and artery filled arm. Genuinely, all the nurses I’ve had in my life have told me that I have great veins and that had NEVER happened in my LIFE. If you are a woman of color, DO NOT GO HERE!!!!! IT’S BETTER TO MAKE THE DRIVE TO LITTLE ROCK!!!

Response from the owner
We are very sorry to hear about your recent experience and the concerns you have shared. The feedback you’ve provided is important to us, and we take all patient concerns very seriously. At South Arkansas Regional Hospital, our goal is to provide respectful, compassionate, and high-quality care to every patient who comes through our doors.

We would like the opportunity to learn more about your visit so that we can address your concerns directly. Please contact our hospital administration at (870) 863-2000 to file a formal complaint and allow us to review this matter further. Your feedback helps us improve the care we provide, and we truly appreciate you bringing this to our attention.
Jasmine Rankin
3 months ago
5

Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Left arrow iconBack

Write a review for South Arkansas Regional Health Center

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your Name*
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Get Help Today Phone icon 800-823-7153
Question iconSponsored Helpline