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VA Ann Arbor – Toledo Annex

2595 Arlington Ave Toledo, OH 43614
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Top 10 Rehab In Toledo
VA Ann Arbor Healthcare System Toledo VA Clinic OH 43614

About VA Ann Arbor – Toledo Annex

VA Ann Arbor – Toledo Annex in Toledo, Ohio, offers addiction treatment services to veterans in that area who are struggling with drug and alcohol addictions. Their level of care begins and ends at the outpatient level, but they still have a good variety of services to offer. To start, and maybe most importantly, they are a dual diagnosis center, meaning they treat veterans with co-occurring mental health conditions such as PTSD, addiction and schizophrenia. Many times, drug or alcohol addiction can go hand in hand with mental health conditions, especially those brought on by the trauma that many veterans face after returning home from active duty. Their clinic is closed on the weekends, but during the week you can find some great counseling services.

Some of the counseling services from their outpatient program include individual counseling, group therapy and marriage or relationship therapy. They also offer anger management courses, if needed. Individual therapy and group therapy are both fantastic resources that can tremendously aid in your recovery.

Facility Overview

Bed icon 146
Number of Available Beds

Latest Reviews

Wilson Dutton
2 months ago on Google
1
Don't bother with these people 2 hour wait times on calls for them to hang up, eye appointments are 4 months out, and doctors will tell you that your knees will get better as you get older so they don't have to say the army was responsible for anything. Very disappointed in their ability to help anyone.
Felicia Wade
3 months ago on Google
1
I have never felt so unwelcome. My health isn't taken seriously. They add more stress than they help. If you're black and young or not a white Vietnam vet they do not care about you. Setting up transportation is HORIBLE! Policy needs to change on that ASAP. I'd rather go to an outside medical facility where they actually care than deal with these people. I had a stroke and suffered nerve damage and ongoing seizures because of it. I was dismissed by the neurologist as well as the physical therapy dept. I was dealing with a racist Dr who hates service animals. So disgusted
STEVE
4 months ago on Google
3
Had a call from them and they are being responsive so bumped them back up a star2025 update.I watched the Veteran who had issues with the skills of somebody who had harmed them in the past instead of getting somebody new to take blood was instead taken to the cops. Guess we no longer have consent or a right not to be forcibly harmed by unskilled healthcare workers.October 2022 Update. WOW what a difference and it is noted by many Toledo veterans. The new CBOC Director and the recent changes seem to have reversed the adversarial and threatening attitudes and actions by the doctors and staff that this clinic has been known for. The Veteran patients are listened to and are now allowed to be informed and involved in their healthcare plans. The parent system VA Ann Arbor is still dishonest and corrupt, but Toledo is moving in the right direction. Hopefully these improvements will eventually bleed over to the mental health side. The providers who I have had before finally getting someone to protect me from VA Ann Arbor actions, listen and help me were NP Carey, Dr Katragadda, PA Torrente, Dr Montgomery and Dr Schmitt.August 2022 update. I still have a bunch of problems with the VA system in the area however Dr. Julia Hermanowski, the new director seems like she is on the side of the Veterans and is trying to put an end to the more nasty and negligent staff. Initially she responded to a complaint and request for care with a written denial but took my feedback looked into it with the nurse manager and fixed the years long problems. Now if she can get mental health to stop being hostile to anyone who isn t sufficiently woke or subservient than Toledo VA may be able to build the trust back.May 2022 They don't follow HHS or VHA guidelines and ignore standards of care to include abandoning treatment and using flagging committees to silence veterans. 2022 update. The VA OIG found that since inspections in 2020 VA patient advocates haven't followed law at the VA Ann Arbor Healthcare System that the VA Toledo clinic is a part of and shares advocates.2021 Update. For a time in 2019 I was receiving good care across the board, my new problems started when I made a complaint to congress about a clinic that the Chief of staff of the system has special relations with resulting in the discontinuation of several treatments, pushed out of care and falsely accused of wrongdoing. Know what can happen if you report them, they can and often will work against you and even your family. They will contact other providers including private practices to intimidate and drop you from care. They will have the VA LE restrict your care and send false official responses under the Directors signature to Congressional, OIG, Joint Commission, regulatory and licensing agencies inquiries. The system leadership often wont even address what the inquiry was regarding and just falsely label the veteran so that oversight will disregard the patient's reports. Toledo and Ann Arbor VAs are broken but still have some great staff and providers.2018 Started at the VA, just retired from the Marine Corps and I haven't been able to get any referrals in so my continuing care isn't. Have a NP as a primary who refused to provide current prescriptions until referrals are done.
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Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Rehab aftercare programs are designed to ensure clients receive continuing care while in the maintenance phase of recovery. Some clients may be in outpatient treatment, which is generally considered to be an element of drug rehab aftercare. The specific services provided in these programs are often determined by the client's case manager and care team in consultation with the client. Common services include peer coaching, career counseling, and 12 step program induction.
12-step icon12-Step
Many treatment centers base their recovery models on the 12 step programming standard, which combines intensive peer support with spiritual, psychological, and emotional growth. Participants in 12 step recovery programs are expected to regularly attend group meetings, which are free, anonymous, peer-led, and open to the public. They are also required to select a sponsor to guide them through the recovery journey. These programs deploy spiritual principles to foster participants' self-understanding, forgiveness, acceptance, and accountability.
partial-hospitalization iconPartial Hospitalization Program
Designed for individuals with moderate to severe addictions, a partial hospitalization program (PHP) provides a more intensive form of outpatient therapy. PHP treatment can serve as an alternative to inpatient hospitalization or as a step-down option after being discharged from a hospital or residential program. A partial hospitalization program typically requires a minimum of 20 hours weekly for an average of 90 days. Depending on your care plan, PHPs can include relapse prevention, medication management, and behavioral therapy services.
medically-assisted-detox iconMedically Assisted Detox
Medical detox involves clearing your body of drugs and/or alcohol under the 24/7 care of licensed medical professionals. If you've become dependent on alcohol or drugs (like benzodiazepines or opioids), quitting abruptly can have uncomfortable and even dangerous side effects. The purpose of medically assisted detox is to keep you as safe and comfortable as possible during this process. Medications like Suboxone or Vivitrol may be provided if necessary to mitigate any withdrawal symptoms.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Ohio provides comprehensive treatment to address the physical and psychological needs of those struggling with substance use disorders. This may involve inpatient and/or outpatient care.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Recreational therapy supports recovery from drug and alcohol addiction by providing you with enjoyable activities that improve your physical and mental health. When you engage in sports, creative arts, and nature excursions, it helps reduce your cravings and stress levels while building a supportive community of peers who can help promote your long term sobriety.

Creative arts therapy can be an effective tool for recovery. It can relieve depression and anxiety and help you feel more in control of your life. Through creative expression, it can help you explore difficult emotions and process challenging situations.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting

Staff & Accreditations

Staff

Ginny L. Creasman, Pharm.D., FACHE

Executive Director VA Ann Arbor health care

Zana Bouda, MHA, FACHE

Associate Director VA Ann Arbor health care

Dr. Richard Schildhouse, MD

Chief of Staff VA Ann Arbor health care

Rhonda Berndt, MSN, RN, NEA-BC

Associate Director of Patient Care Services VA Ann Arbor health care

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 4617

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Phone icon (800) 698-2411
Building icon

2595 Arlington Ave
Toledo, OH 43614

Fact checked and written by:
Benjamin Cardenas
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Toledo

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Reviews of VA Ann Arbor – Toledo Annex

3.4/5 (81 reviews)
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Google Reviews

3.4 (81 reviews)
George C
1 week ago
5

Im a disabled army vet and been to several clinics and hospitals this is to me the best ever polite quick and upfront

J McKenna
2 weeks ago
5

I just want to say how incredibly grateful I am for the care I received at the veteran clinic yesterday. 05/27/25 I had accidentally left my effexor in another city and hadn’t taken it in three days (please don’t EVER do this!), I was a complete wreck, both physically and emotionally. I rushed to the clinic in a bad state, and even though they were clearly understaffed, everyone treated me with such compassion and urgency. I especially want to thank the pharmacy tech working at the desk by the windows. I was crying, struggling, and deep in withdrawal symptoms, but she never once made me feel judged or invalidated. she was kind, patient, and truly went above and beyond to help me get what I needed. her empathy meant everything to me in that moment. I also want to shout out the woman who helped with registration. she was calm, efficient, and kind, which really helped ease some of my anxiety. I left that clinic feeling heard, cared for, and supported. thank you so much to the team for taking care of us!!!!

Kyle Osborn
1 month ago
5

Been receiving great care here. Never an issue.

Wilson Dutton
3 months ago
1

Don't bother with these people 2 hour wait times on calls for them to hang up, eye appointments are 4 months out, and doctors will tell you that your knees will get better as you get older so they don't have to say the army was responsible for anything. Very disappointed in their ability to help anyone.

Felicia Wade
3 months ago
1

I have never felt so unwelcome. My health isn't taken seriously. They add more stress than they help. If you're black and young or not a white Vietnam vet they do not care about you. Setting up transportation is HORIBLE! Policy needs to change on that ASAP. I'd rather go to an outside medical facility where they actually care than deal with these people. I had a stroke and suffered nerve damage and ongoing seizures because of it. I was dismissed by the neurologist as well as the physical therapy dept. I was dealing with a racist Dr who hates service animals. So disgusted

STEVE
4 months ago
3

Had a call from them and they are being responsive so bumped them back up a star 2025 update. I watched the Veteran who had issues with the skills of somebody who had harmed them in the past instead of getting somebody new to take blood was instead taken to the cops. Guess we no longer have consent or a right not to be forcibly harmed by unskilled healthcare workers. October 2022 Update. WOW what a difference and it is noted by many Toledo veterans. The new CBOC Director and the recent changes seem to have reversed the adversarial and threatening attitudes and actions by the doctors and staff that this clinic has been known for. The Veteran patients are listened to and are now allowed to be informed and involved in their healthcare plans. The parent system VA Ann Arbor is still dishonest and corrupt, but Toledo is moving in the right direction. Hopefully these improvements will eventually bleed over to the mental health side. The providers who I have had before finally getting someone to protect me from VA Ann Arbor actions, listen and help me were NP Carey, Dr Katragadda, PA Torrente, Dr Montgomery and Dr Schmitt. August 2022 update. I still have a bunch of problems with the VA system in the area however Dr. Julia Hermanowski, the new director seems like she is on the side of the Veterans and is trying to put an end to the more nasty and negligent staff. Initially she responded to a complaint and request for care with a written denial but took my feedback looked into it with the nurse manager and fixed the years long problems. Now if she can get mental health to stop being hostile to anyone who isn’t sufficiently woke or subservient than Toledo VA may be able to build the trust back. May 2022 They don't follow HHS or VHA guidelines and ignore standards of care to include abandoning treatment and using flagging committees to silence veterans. 2022 update. The VA OIG found that since inspections in 2020 VA patient advocates haven't followed law at the VA Ann Arbor Healthcare System that the VA Toledo clinic is a part of and shares advocates. 2021 Update. For a time in 2019 I was receiving good care across the board, my new problems started when I made a complaint to congress about a clinic that the Chief of staff of the system has special relations with resulting in the discontinuation of several treatments, pushed out of care and falsely accused of wrongdoing. Know what can happen if you report them, they can and often will work against you and even your family. They will contact other providers including private practices to intimidate and drop you from care. They will have the VA LE restrict your care and send false official responses under the Directors signature to Congressional, OIG, Joint Commission, regulatory and licensing agencies inquiries. The system leadership often wont even address what the inquiry was regarding and just falsely label the veteran so that oversight will disregard the patient's reports. Toledo and Ann Arbor VAs are broken but still have some great staff and providers. 2018 Started at the VA, just retired from the Marine Corps and I haven't been able to get any referrals in so my continuing care isn't. Have a NP as a primary who refused to provide current prescriptions until referrals are done.

Kathryn Moton
4 months ago
5

My husband has been seeing Physical Therapy, Amie Richardson for the last eight weeks and she has done an amazing job! She knows what she's doing. The whole PT Department in fact has been wonderful, with great customer service and patient centered. In fact, we have received really good care at the Toledo VA Clinic. Everyone is so responsive, from the front desk, pharmacy services, lab and Dr. Ravandran and staff. Thank you!

Kyle Williams
1 year ago
1

54 calls to get one appointment. Beggging for health care and constantly denied care. Remember veterans we are only at the Toledo Va to get “drugs or money” they are trying to kill us. Period I would use absolute cation when using the Ann Arbor VA system as they will not hesitate to screw your life up. You would have better luck playing in traffic to fix any health problem then use this Va. if it’s mental health emergency go to a civilian cause they will not hesitate to drug you or hang up on you what ever is more convent for the person working absolute failed system by the government and veterans are dying and being left treated because of it. Unreported but if they ever actually investigated them selves I would imagine the Va has kill more vets then all wars combine

John Miller
1 year ago
4

Very good care, however you might have to wait several days to weeks for an appointment. The physical care department is very helpful, the psychiatric less so. I've tried twice to get a VA id, and copy of my DD-214, without luck. Adrian, Michigan has a much larger and better staffed facility.

Jeffrey Durkin
1 year ago
5

lees simmons
1 year ago
5

Ernest Almasy
1 year ago
5

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