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Waianae Coast Comprehensive Health Center

86-260 Farrington Highway Waianae, HI 96792
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Waianae Coast Comprehensive Health Center - Recovery Services HI 96792

About Waianae Coast Comprehensive Health Center

Located in Waianae, Hawaii is the Waianae main campus of the larger Waianae Coast Comprehensive Health Center. Open daily except for Sundays, this clinic offers comprehensive support for behavioral health needs you might have.

There are a continuum of other health services available here including but not limited to medical care, LGBTQ+ affirming care, ancillary services, and access to social support services. They accept Medicaid and Medicare. There are discounted fees if you are uninsured or are experiencing financial hardships. Care is offered in an outpatient setting.

Comprehensive Addiction Recovery Services

Their substance abuse recovery program here covers the gamut of treatment services. You’ll be supported through detoxification, therapy, and medication assisted treatment under this program.

As you work through your treatment, you’ll also have the support of addiction education so that you feel empowered and educated to make stronger and healthier life choices. This will be weaved into your counseling sessions.

You’ll also have access to support groups, including Narcotics Anonymous and Alcoholics Anonymous. This encourages you to tap into the network of peer support that will be available to you when you find yourself experiencing hardships in your recovery.

Continuing Care for Long Term Sobriety

The Waianae main campus also does a good job connecting you with aftercare services so that you can stay the course of your recovery after your treatment program.

You’ll get connected to support groups in your local community, continued therapy, and even vocational and housing services. With this safety net in place after you complete treatment, you’re more likely to stay on your path of sobriety.

Healing Through Community Support

At the Waianae campus, you will have support applying for and receiving different social services that are available. This can include applying for the Women, Infants, and Children program (WIC) and getting connected to the Native Hawaiian Traditional Healing Center, where culturally appropriate and sensitive care is offered to Native Hawaiians.

You’ll also have access to transportation services for easier access to your appointments, not only to the main Waianae campus but to other campuses within this health network.

Latest Reviews

Davlynn Silva
2 months ago on Google
1
Horrible horrible! When will they shut down already? They cant service people correctly and continue to misdiagnose and mistreat omg!
Trisha P
2 months ago on Google
4
My experience with the waianae comp providers are very nice and caring . I had two wonderful PCP there . unfortunately they have to move Away. Well ,I hope that in my future with new providers are as closeness as them . Thanks
Trisha Ericson
4 months ago on Google
3
I've been going to the comp for over 15 years both clinics and a few ER visits for both myself and my daughter.. overall I haven't really had any issues except for as others have stated as well the rude receptionist. Seriously some people should not answer phones. I see Dottie fale who has been absolutely great thus far always responds quickly to issues I may have. Pediatric clinic saw Dr nesbitt who has also been amazing. The walk in clinic at waianae Mall however is horrid as well as nanakuli clinic their desks staff are generally ignoring patients talking amongst themselves. They left my daughter in a room for over an hour. She went in for fever not feeling well she wound up having COVID she said they treated her like she was a lepar granted no one wants COVID but that's why we're using masks in hospitals
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.6 / 10

Location

Accepted Insurance

Waianae Coast Comprehensive Health Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
sober-living iconSober Living Homes
A sober living home in Hawaii helps residents achieve several goals that will help them move forward in their recovery journey. During their stay at a men's or women's sober living home, residents find and maintain employment, locate more permanent housing, make amends with friends and family members hurt by their substance abuse, and adjust to maintaining a sober lifestyle in a less structured environment.
medically-assisted-detox iconMedically Assisted Detox
Medical detox is the safest way to help rid your body of addictive substances. It takes place in an inpatient setting under the supervision of licensed medical professionals who monitor your vitals and provide any necessary medications to alleviate potential withdrawal symptoms. Typically, this is the first step in the addiction recovery process, and it is often followed by inpatient treatment.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Hawaii is for individuals suffering from substance use disorders. Treatment addresses the many issues involved with addiction, typically through a combination of medical and psychotherapy treatments.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Amenities

  • car iconPrivate Transportation
  • home-setting iconResidential Setting

Staff

Rich Bettini, MPH, MS

President & CEO

Nicholas Hughey, RN, MBA, FACHE

Executive VP

Stephen Bradley, MD

Chief Medical Officer

Cindy Yee

CFO

Kristelle Ompad

Chief Administrative Officer

Vija Sehgal, MD, PhD, MPH

Chief Quality Officer

Leinaala Kanana, MSW

Chief Community Health Services Officer

Sara Sundar

Chief Information Officer

Contact Information

Phone icon (808) 697-3300
Building icon

86-260 Farrington Highway
Waianae, HI 96792

Fact checked and written by:
Nadia El-Yaouti, M. Ed.
Edited by:
Nikki Wisher, BA

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Reviews of Waianae Coast Comprehensive Health Center

2.63/5 (90 reviews)
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Reviews

5

I feel very grateful to all the people who work in this place for the great help they have given me, I feel that I will never be able to pay for everything they have done for me. The staff was friendly, I felt that they genuinely cared about me. This is a small but very usef ... Read More

Reviewed on 3/14/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.6 (89 reviews)
Mat South
1 week ago
5

Rhandi Perkins
1 month ago
1

Terrible place as always, these people take forever. Terrible service, long waits and no communication. Comp needs to do better. Not everyone has the time to sit in a doctors office for hours.

Tatiana E
1 month ago
1

Would give it no stars at this point. Went to this womens clinic for a year for CBC blood test to treat my anemia and when I asked for a hematologist, the doctor refused and said it's the cost that matters and tried to persuade me to not get one. Now I'm a Hemaphobe (fear of blood) and I hate blood test. Eventually the doctor said we'll do a genetic blood test with a CBC. So I said "ok" went to the lab and they took 4 VIALS of my blood without telling me what they were used for. So I thought it was for the CBC and a genetic blood test. Nope, it was only a CBC not genetic blood test at all. Turns out there was an appointment that was for a "genetic questionnaire," which made no sense since I already told them my family medical history, what I've been looking for etc. They also put me down for a pap smear which I didn't consent to. I thought the appointment was for us to go over the lab results. So I called and told them on 4/18/2025 that if I don't get my genetic blood results that day I would call them and terminate my patient care with them, I also had them transfer me to a new PCP who I never met because I couldnt leave it blank with them which pissed me off but whatever. Today (4/21/2025) I called, told them that since I didn't get the results that day, I am going to terminate my patient care with them and that they clearly don't care about my health. Just the memory of the lab people drawing out for vials of blood in my arm is getting me pissed off and angry. I will say though that the Mental Health area is the best though, they are nice and amazing people and my therapist there is amazing. So atleast there is that to look forward to.

Davlynn Silva
2 months ago
1

Horrible horrible! When will they shut down already? They cant service people correctly and continue to misdiagnose and mistreat omg!

Trisha P
2 months ago
4

My experience with the waianae comp providers are very nice and caring . I had two wonderful PCP there . unfortunately they have to move Away. Well ,I hope that in my future with new providers are as closeness as them . Thanks

Trisha Ericson
4 months ago
3

I've been going to the comp for over 15 years both clinics and a few ER visits for both myself and my daughter.. overall I haven't really had any issues except for as others have stated as well the rude receptionist. Seriously some people should not answer phones. I see Dottie fale who has been absolutely great thus far always responds quickly to issues I may have. Pediatric clinic saw Dr nesbitt who has also been amazing. The walk in clinic at waianae Mall however is horrid as well as nanakuli clinic their desks staff are generally ignoring patients talking amongst themselves. They left my daughter in a room for over an hour. She went in for fever not feeling well she wound up having COVID she said they treated her like she was a lepar granted no one wants COVID but that's why we're using masks in hospitals

Rishan Prasad
5 months ago
1

Felicia Scanlan
6 months ago
1

Dr. Scott (don't remember his last name) working on 12/16/24 around 3:30pm in the emergency center was very nonchalant and didn't seem to care about my sons visit nor bothered to even take it seriously. My son has been having severe stomach pain for the past 4 days and this doctor was very unprofessional about it and showed no interest in helping us at all.

Ruel Ganitano
6 months ago
1

I just called Adult Medicine a few minutes ago and a clerk answer the phone without even identify herself. Just inquiring my mom’s medication list as she recently lost her medical insurance and transition to Kaiser Permanente. She told me that the released of information expired and told me to access the patient portal. Explained her that mom works in Waianae that I am not with her at the moment. She told me she can activate the portal and I can access there. She didn’t even listen to me. I get it that the released of info expired but you should at least be nice about it and not hang up the phone with me. Rude attitude! A minute later I called again but a nice clerk answered and I forgot her name but she was nice to help me as I requested to speak to the medical assistant instead. Overall, I am very well satisfied by Dr. Herana care for my mom for the past 9 years as well as her medical assistant Chloe and Cerina. Waianae Comp is very lucky to have you working guys working there and serving the community. A hui hou!

Chaosity
7 months ago
1

Pass few days the phone lines been super busy when I asked the operator what time they’re open she tells me that they are still taking calls when she connects me. It’s a 30 minute wait. I haven’t gotten through for the past days. I’m not sure what’s going on over there, but their phone line is not working.

Miles Thomas
1 year ago
1

This hospital can not be trusted at all they been covering up injuries for Queens hospital. They mess over Army Veterans

Jonas Yee
1 year ago
5

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