Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Claim Profile

Tripler Army Medical Center

1 Jarrett White Road Honolulu, HI 96859
Claim Profile
Tripler Army Medical Center HI 96859

About Tripler Army Medical Center

Tripler Army Medical Center is located in Hawaii on the island of O’ahu, specifically in the Moanalua area of Honolulu. They provide mental and behavioral health treatment to active duty military members and veterans who are reacting to stress or traumatic experiences, including challenging mental health conditions or substance use disorders.

Unique Targeted Care Program

The military health system uses Targeted Care to ensure you receive the right mental health support, including individual or group therapy sessions and non-clinical support. The military rolled out the Targeted Care program as a pilot test at nine hospitals and clinics in 2023. This unique program was then rolled out to all hospitals and clinics in 2024 to connect you to the most appropriate mental health resources to improve care delivery and finance efficiency.

Targeted Care allows the military to identify clinical and non-clinical resources that can effectively address your specific needs, as opposed to the past process of using specialty mental health as the resource to handle all mental health needs. The program synchronizes your resources beginning with a preliminary assessment.

This leads to a treatment plan that may include primary or specialty care consultants, military and family life counselors, and a chaplain. Other services include primary care behavioral health consultants, health psychology services for medical issues, and psychiatric medication management.

Treatment Process Options for Recovery in Honolulu

Your program may include skills building classes that improve your mindfulness, decision making, and problem-solving strategies. You do not need a referral to receive care which includes substance abuse treatment using medication assisted options when appropriate. They also offer a crisis stabilization walk-in clinic and intensive outpatient programs that address trauma, addiction, and depression.

They accept TRICARE insurance, which covers medically and psychologically necessary treatment for inpatient and outpatient services.

Latest Reviews

flees dandy
2 weeks ago on Google
1
Jesus it’s complicated
Kiersten Silvernail
3 weeks ago on Google
1
I used to never be afraid of needles and would often let students poke and prod for practice but since going here a few times due to my chronic illness they have ruined my veins and caused me to vomit now every time I get an IV and will not listen when I tell them I need an ultrasound machine for them to find my veins now. Im not going to go on about the other issues I had in this hospital but there’s a reason they call it crippler
Gabe Agnew
4 weeks ago on Google
5
Was born here!
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
6.1 / 10

Other Forms of Payment

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

free iconFree

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient programs are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare. Psychiatric Outpatient Service (POPS), located on wing 2B, offers walk-in and emergency service, individual and group psychotherapy, marital treatment, Command Referral program and medication management for adult beneficiaries.

medically-assisted-detox iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

aftercare iconAftercare Support

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

sober-living iconSober Living Homes

Sober Living Houses (SLHs), aka sober homes or halfway houses, are safe, substance-free, supportive living facilities for those recovering from substance abuse. Ideal for those who've just been through inpatient or outpatient treatment, SLHs are supervised environments with rules that support sobriety, such as curfews, shared chores, and therapeutic meetings. Residents are also often trained on life skills and coping skills to make it easier to transition into society. SLHs also provide a strong sense of community that can lead to the kind of deep and lasting connections with other sober individuals that supports a new, healthy lifestyle.

intensive-outpatient iconIntensive Outpatient

The Addictions Medicine Intensive Outpatient Program (AMIOP) provides 5 weeks of Intensive Outpatient Treatment, the daily schedule includes these services: assessment and evaluation, multi-disciplinary case management, family counseling, couple counseling, psychiatry services, psycho-evaluation classes, chaplain services, Alcoholics Anonymous, Narcotics Anonymous, and grief counseling.

12-step icon12-Step

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Hawaii is for individuals suffering from substance use disorders. Treatment addresses the many issues involved with addiction, typically through a combination of medical and psychotherapy treatments.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
military-program thumbnail image

Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Couples therapy is provided to meet the needs of couples who are affected by deployments and adjusting to military lifestyle. Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person’s life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

ECT is a form of treatment in which controlled electric currents are passed through the brain, sometimes causing short seizures. Treatments are done under general anesthesia. ECT appears to change brain chemistry for the better, and has been shown to provide fast and sometimes dramatic improvements in severe mental health conditions that can exist alongside addiction, including depression, bipolar disorder, psychosis, and suicidality. ECT is also often used by those who prefer it to taking medication.

Sometimes, as part of a Veteran’s treatment, some members of the Veteran’s immediate family or the Veteran’s legal guardian may be included and receive services, such as family therapy, marriage counseling, grief counseling, etc. Family members might learn how to recognize symptoms and support recovery. In some treatment settings, a brief course of couples counseling or family therapy may be offered.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Amenities

  • spa2 iconYoga Studio

Staff & Accreditations

Staff

COL Michael D. Ronn

Hospital Commander

CSM Omar J. Bond

Command Sergeant Major

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

1 Jarrett White Road
Honolulu, HI 96859

Fact checked and written by:
Gayle Morris, BSN, MSN
Edited by:
Nikki Wisher, BA

Rehab in Cities Near Honolulu

Left arrow icon Back to HI

Reviews of Tripler Army Medical Center

2.8/5 (498 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
187
4
29
3
28
2
17
1
239

Reviews

3.5

These people handle medical needs of millions, this only speaks volumes of how cool they are. I felt my time with them easy and enjoyable thanks to their professional services. Cafeteria food is gooooooood too

Reviewed on 3/13/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.8 (497 reviews)
flees dandy
2 weeks ago
1

Jesus it’s complicated

Kiersten Silvernail
3 weeks ago
1

I used to never be afraid of needles and would often let students poke and prod for practice but since going here a few times due to my chronic illness they have ruined my veins and caused me to vomit now every time I get an IV and will not listen when I tell them I need an ultrasound machine for them to find my veins now. Im not going to go on about the other issues I had in this hospital but there’s a reason they call it crippler

Leon
3 weeks ago
5

Gabe Agnew
4 weeks ago
5

Was born here!

Patrick Sablan
1 month ago
5

I was born here.

Response from the owner
It means a lot to us that you've chosen to stay connected to our community and support us. Knowing you were born here adds a special significance to your review. Thank you for the 5 stars!
Juanpablo Perez
1 month ago
1

I had went to the Tripler ER with my wife and daughter for Covid like symptoms, I told them the symptoms I was having the 2 gentleman were off the bat disrespectful to me treating me like if I was in boot camp in front of my family, the 2 nurses that were out there aswell really disrespectful and aggressively handling my 3 1/2 month old daughter really unappreciated and a waste of time. As I waited to be seen the same lady that was disrespectful was seen laughing at a ww2 veteran in a wheel chair after he breaks in frustration because she was disrespectful to him aswell

Response from the owner
We're sorry to hear you had an unsatisfactory experience. We have a customer service/patient advocate office that would be happy to assist you with any concerns. You can reach them by phone at (808) 433-6336 (voicemail available) or email at usarmy.tripler.medcom- tamc.mbx.customer-relations-office@health.mil
Aloysius Anders
1 month ago
2

Horrible experiences here. Was diagnosed fully with ptsd and I swear this place gives me worse ptsd than the war. There’s a few really great staff members, but the facilities are god awful. Inpatient is inhumane and should be reformed. I’ve never been treated so poorly. My friend who was admitted with me said it worse than his time in maximum prison in New Jersey. That’s insane. The staff in there should not only be fired but they should be prosecuted. Never seen anything like it. The VA side is pretty legit and there’s some really caring workers there. I can’t give one star because of them. Otherwise one star would be an honor for that awful institution. There’s a reason they call it “crippler”

Response from the owner
We're sorry to hear you had an unsatisfactory experience. We have a customer service/patient advocate office that would be happy to assist you with any concerns. You can reach them by phone at (808) 433-6336 (voicemail available) or email at usarmy.tripler.medcom- tamc.mbx.customer-relations-office@health.mil
Shania Colyn
1 month ago
5

A K
2 months ago
1

Good luck trying to talk with a person about a referral. I got a text that my referral was ready with a phone number to call, but no understanding of which clinic to call. I tired multiple clinics with no success and every number I call at Tripler goes to a voicemail or automated machine. As a patient, you would think someone would call you to schedule a referral, or at least more information than just a phone number to a generic/automated directory. Also, good luck getting any information from TriCare about referrals. They don't send you any information about referrals (no email or regular mail), the TriCare West login is always broken, and the call center is useless. The Military medical system is about like using toilet paper to keep you dry in a rainstorm...absolutely futile .

Response from the owner
We're sorry to hear you had an unsatisfactory experience. We have a customer service/patient advocate office that would be happy to assist you with any concerns. You can reach them by phone at (808) 433-6336 (voicemail available) or email at usarmy.tripler.medcom- tamc.mbx.customer-relations-office@health.mil
Catherine c Beakley
2 months ago
1

Fell broke wrist. Was told bs about ride home. I'm a vet not allowed to drive, no family. I end up falling multiple times trying to w a lk to shafter for a bus Get told ortho and cast appt nextday I go. Er sent paperwork to them 2 hours before the appt to be told, I had no appointment. Er did everything wrong then cause I was angry ortho said come by next week. Like 11 days after the break.. By then it's set and possibly healing wrong. No proper cast which ends In surgery. So once again I have a bad Injury that is not going to be treated properly. I decided a congress complaint will be done and you can lose your jobs. Ai no Kea You are Atlanta ga hospital bad...

Response from the owner
We're sorry to hear you had an unsatisfactory experience. We have a customer service/patient advocate office that would be happy to assist you with any concerns. You can reach them by phone at (808) 433-6336 (voicemail available) or email at usarmy.tripler.medcom- tamc.mbx.customer-relations-office@health.mil
Mike Bell
2 months ago
1

15 years of service, multiple countries, supporting multiple theaters and this is the worst treatment facility I have ever been to. Clinic locations constantly change, clinic hours follow no rhyme or reason, and it takes 6 weeks to get appointments (and ironically a referral so you don't have to go here).

Response from the owner
Good afternoon. If you are concerned with the level of care you received at TAMC, we have a Patient Advocate office that would be happy to assist you with any concerns. You can reach them by phone at (808) 433-6336 (voicemail available) or email at dha.tripler.Tripler-AMC.mbx.customer-relations-office@health.mil
Madison Farrow
3 months ago
1

Dr. Kelsey Crowe’s conduct during my husband’s psychiatric evaluation resulted in one of the most damaging turning points in his medical and military history. At the height of a mental health crisis, she accused me—his wife—of Munchausen by proxy, a highly stigmatizing and serious allegation. This judgment was made without a full investigation or acknowledgment of the immense strain I had been under as his sole caregiver throughout months of unexplained and worsening behavior. What disturbs me most is that this accusation appeared to stem from personal bias. I was a wife in distress—frustrated, exhausted, and desperate for answers after years of my husband slipping through the cracks. Instead of viewing me as a concerned spouse with firsthand knowledge of my husband’s decline, Dr. Crowe allowed my emotional state to become the basis for a clinical accusation. She did not dig deeper. She did not look at the full medical history. She didn’t ask the right questions. That misjudgment changed everything. After her report, my husband’s symptoms were no longer taken seriously. He was labeled instead of treated. He was denied appropriate care, returned to his unit without stabilization, and ultimately discharged under a false narrative of drug abuse and misconduct. He is now barred from military installations, struggling to access VA care, and only now—through proper treatment—is beginning to gain clarity about what happened and what he’s living with. Dr. Crowe’s failure to separate clinical evaluation from personal opinion was not just negligent—it was dangerous. Her actions set off a chain reaction that robbed my husband of treatment, stability, and dignity, and left our family broken and without answers. A professional in her position must be held to a higher standard of objectivity, especially when dealing with complex psychiatric presentations.

Response from the owner
Good morning. If you are concerned with the level of care you received at TAMC, we have a Patient Advocate office that would be happy to assist you with any concerns. You can reach them by phone at (808) 433-6336 (voicemail available) or email at dha.tripler.Tripler-AMC.mbx.customer-relations-office@health.mil
Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Tripler Army Medical Center

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your Name*
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

West Hawaii Explorations Academy Substance Abuse Program
Kailua Kona, HI (808) 969-9994

West Hawaii Explorations Academy Substance Abuse Program

West Hawaii Explorations Academy Substance Abuse Program is a non-profit reh... read more.
Get Help Today Phone icon 800-823-7153
Question iconSponsored Helpline