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Tripler Army Medical Center

1 Jarrett White Road Honolulu, HI 96859
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Tripler Army Medical Center HI 96859

About Tripler Army Medical Center

Tripler Army Medical Center is located in Hawaii on the island of O’ahu, specifically in the Moanalua area of Honolulu. They provide mental and behavioral health treatment to active duty military members and veterans who are reacting to stress or traumatic experiences, including challenging mental health conditions or substance use disorders.

Unique Targeted Care Program

The military health system uses Targeted Care to ensure you receive the right mental health support, including individual or group therapy sessions and non-clinical support. The military rolled out the Targeted Care program as a pilot test at nine hospitals and clinics in 2023. This unique program was then rolled out to all hospitals and clinics in 2024 to connect you to the most appropriate mental health resources to improve care delivery and finance efficiency.

Targeted Care allows the military to identify clinical and non-clinical resources that can effectively address your specific needs, as opposed to the past process of using specialty mental health as the resource to handle all mental health needs. The program synchronizes your resources beginning with a preliminary assessment.

This leads to a treatment plan that may include primary or specialty care consultants, military and family life counselors, and a chaplain. Other services include primary care behavioral health consultants, health psychology services for medical issues, and psychiatric medication management.

Treatment Process Options for Recovery in Honolulu

Your program may include skills building classes that improve your mindfulness, decision making, and problem-solving strategies. You do not need a referral to receive care which includes substance abuse treatment using medication assisted options when appropriate. They also offer a crisis stabilization walk-in clinic and intensive outpatient programs that address trauma, addiction, and depression.

They accept TRICARE insurance, which covers medically and psychologically necessary treatment for inpatient and outpatient services.

Latest Reviews

Rosco
2 months ago on Google
1
ER staff members who couldn t care less about the veteran s family.
william stanz
2 months ago on Google
5
Big props to the Labor and Delivery and Mother Baby teams for being absolutely amazing!
Allison Mattson
3 months ago on Google
1
They "scheduled" my c-section without even contacting me. Now I am 36.5 weeks along and they are telling me it isn't even on the schedule. Ive had them schedule me for appointments without my knowledge. I've seen a different provider everytime and they don't seem to check your chart before walking in the room because they aren't able to answer any questions related to me care. I've heard the labor and delivery side is better, but at this point I am so over dealing with the miscommunication and incompitence
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.7 / 10

Location

Other Forms of Payment

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

free iconFree

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient programs are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare. Psychiatric Outpatient Service (POPS), located on wing 2B, offers walk-in and emergency service, individual and group psychotherapy, marital treatment, Command Referral program and medication management for adult beneficiaries.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).
sober-living iconSober Living Homes
Sober Living Houses (SLHs), aka sober homes or halfway houses, are safe, substance-free, supportive living facilities for those recovering from substance abuse. Ideal for those who've just been through inpatient or outpatient treatment, SLHs are supervised environments with rules that support sobriety, such as curfews, shared chores, and therapeutic meetings. Residents are also often trained on life skills and coping skills to make it easier to transition into society. SLHs also provide a strong sense of community that can lead to the kind of deep and lasting connections with other sober individuals that supports a new, healthy lifestyle.
intensive-outpatient iconIntensive Outpatient
The Addictions Medicine Intensive Outpatient Program (AMIOP) provides 5 weeks of Intensive Outpatient Treatment, the daily schedule includes these services: assessment and evaluation, multi-disciplinary case management, family counseling, couple counseling, psychiatry services, psycho-evaluation classes, chaplain services, Alcoholics Anonymous, Narcotics Anonymous, and grief counseling.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Hawaii is for individuals suffering from substance use disorders. Treatment addresses the many issues involved with addiction, typically through a combination of medical and psychotherapy treatments.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Couples therapy is provided to meet the needs of couples who are affected by deployments and adjusting to military lifestyle. Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person’s life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

ECT is a form of treatment in which controlled electric currents are passed through the brain, sometimes causing short seizures. Treatments are done under general anesthesia. ECT appears to change brain chemistry for the better, and has been shown to provide fast and sometimes dramatic improvements in severe mental health conditions that can exist alongside addiction, including depression, bipolar disorder, psychosis, and suicidality. ECT is also often used by those who prefer it to taking medication.

Sometimes, as part of a Veteran’s treatment, some members of the Veteran’s immediate family or the Veteran’s legal guardian may be included and receive services, such as family therapy, marriage counseling, grief counseling, etc. Family members might learn how to recognize symptoms and support recovery. In some treatment settings, a brief course of couples counseling or family therapy may be offered.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Amenities

  • spa2 iconYoga Studio

Staff & Accreditations

Staff

COL Michael D. Ronn

Hospital Commander

CSM Omar J. Bond

Command Sergeant Major

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (808) 433-6661
Building icon

1 Jarrett White Road
Honolulu, HI 96859

Fact checked and written by:
Gayle Morris, BSN, MSN
Edited by:
Nikki Wisher, BA

Rehab in Cities Near Honolulu

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Reviews of Tripler Army Medical Center

2.81/5 (101 reviews)
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Reviews

3.5

These people handle medical needs of millions, this only speaks volumes of how cool they are. I felt my time with them easy and enjoyable thanks to their professional services. Cafeteria food is gooooooood too

Reviewed on 3/13/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.8 (100 reviews)
William Genebach
1 week ago
5

Well I was born there and turned out ok. Thanks doc!

jordan sinsation
1 month ago
5

Writing this review because all the others might scare you away as it did me, but you may have a positive experience just like me. I gave birth at tripler on april 14th and it was genuinely the best and most beautiful experience, completely opposite of my first experience on a previous on base hospital. The doctors and nurses were extremely kind and attentive, they listened to my concerns and really pushed for my birth plan which was successful. Labor and delivery and mother baby unit get a 10/10 for me.

Nicole McKenzie
1 month ago
5

I and my children have had the best care at this hospital

DonU Woraboutit
1 month ago
1

Go anywhere else for a primary care visit! Was scheduled to meet with Major Moore. However, when I made the appointment, no one said I was supposed to be looking for Family Medicine. I was told to come see the primary care provider (PCP). Arrived to Tripler in time for my appointment. I went to the information desk thinking they would be able to direct me to where PCP appointments go. One E-5 and a SM in scrubs looked at each other and then looked at me completely confused by the term "primary care provider." Went to the map/directory looking for anything that could work. Settled on "internal medicine" 3rd floor. I stopped a few people wearing the TAMC patch to ask if they knew where PCP appointments are conducted, nobody knew. I arrived at internal medicine, gave them my CAC, was told I had to go down to Family Medicine on the 1st Floor across the hospital. Walked to Family Medicine, waited for someone at the window, then I’m told I have to go one door down to the right. So I walk out and go one door down to the right… conference room. Another door down to the right... bathroom. 10 more doors, all staff offices. Maybe she meant one door down to the left. I check the other direction… same story. I see someone I know who’s looking for the same thing and he’s pretty lost trying to find it as well. We head into this Gold Team Nurse thing to see if that's the right place. Yep... and why wouldn't it be? Now 15 min late for my appointment, I’m sure they won’t take me. But I’ve come all this way, I may as well try so I don’t have to waste more of the Army’s time away from work and my Soldiers. If I act perfectly pleasant they'll be more than happy to just turn me away telling me that I was more than 5 min late and now my healthcare is not a priority. So I decide to look frustrated because that tends to make people want to resolve the issue that has the patient frustrated. They ask me if I'm checking in and I said "if it's possible to get in now that I'm 15 min late." They asked why I'm late. 'the information desk has never heard of primary care providers and doesn't know where you are, TAMC is a maze, I made my way up to the only thing that made any sense, then back down to family medicine where they don't know how many doors are between their office and the office 30 meters down the hallway.' Here comes the condescending 'customer service' script... "I'm sorry, I can understand how that's frustrating for you. You must feel very frustrated right now. I just want you to know that your frustration is valid, but... we don’t have any control over that.” The MA was nice enough to see if Major Moore would see me. I don't know how long appointment blocks are supposed to be. I imagine 30 min... 15 min for seeing the patient and 15 for charting afterward...? Since my appointment was no longer being conducted, shouldn't Major Moore be free? I guess not. 10 min later, I see Major Moore come around the corner and the MA chases her down. I overhear their conversation in which the MA tells Major Moore that I was frustrated and rude. Yep, you're right, You caught me, I was pretty frustrated and the pain in my shoulder, chest and hips isn't too pleasant to deal with knowing that I will likely be turned away because I was more than 5 min late. I hear Major Moore saying that if I had been nicer she would go ahead and see me right now. But since I wasn't... The MA comes over to me as I'm about to get up and leave because I know I'm not going to get decent health care here after hearing that. The MA tells me that Major Moore has two other patients she has to see and that she can see me after. I simply tell the MA that I'm just going to leave and find somewhere else because now that I've been dubbed a "rude" individual, the things I need to get taken care of will no longer be taken seriously and I won't get real healthcare. Judging from all the other issues I see from other people in these reviews, I'd say TAMC is just a terrible place to get health care.

courtney stall
1 month ago
1

If I could give zero stars, I would. The lack of parking was unacceptable, and despite notifying the office ahead of time that he would be a few minutes late due to this, my husband was still turned away. He arrived as quickly as he could on crutches and was forced to painfully make his way across the parking garage and into the hospital, only to be denied care. He clearly explained his situation both before and upon arrival, yet the staff showed zero compassion or flexibility. It’s appalling that a medical facility would treat a patient with such disregard, especially one already in physical distress. Completely inexcusable and deeply disappointing.

Response from the ownerInvalid relative date format:
We're sorry to hear you had an unsatisfactory experience. We have a Customer Service/Patient Advocate office that would be happy to assist you with any concerns. You can reach them by phone at (808) 433-6336 (voicemail available) or email at dha.tripler.Tripler-AMC.mbx.customer-relations-office@health.mil
Janell Pitts
1 month ago
1

The way I was treated by the nurses in the ER when I was in excruciating pain was foul. Straight flagrant. I seriously thought that I was going to die there. I filed a ICE complaint, talked to patient advocate and the Chief of the hospital who all were emotionless robots. If I was bleeding out in Tripler’s parking lot, please take me to Queen’s because Tripler and its leadership is trash!

Rosco
2 months ago
1

ER staff members who couldn’t care less about the veteran’s family.

Sabrina Maiava
2 months ago
5

william stanz
2 months ago
5

Big props to the Labor and Delivery and Mother Baby teams for being absolutely amazing!

Allison Mattson
3 months ago
1

They "scheduled" my c-section without even contacting me. Now I am 36.5 weeks along and they are telling me it isn't even on the schedule. Ive had them schedule me for appointments without my knowledge. I've seen a different provider everytime and they don't seem to check your chart before walking in the room because they aren't able to answer any questions related to me care. I've heard the labor and delivery side is better, but at this point I am so over dealing with the miscommunication and incompitence

Randomly Person
3 months ago
1

She asked for my DoD number and I was grabbing my card, took maybe 30 seconds and she straight hung up on me. Tried calling back and didn’t get an answer.

Gerald Niedowicz
3 months ago
5

They gave me outstanding treatment and I feel they saved my life when I was admitted there for a month when I was active duty in the Marine corps

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