All Rehabilitation Center

My experience with your facility can only be described as a skid row house of horrors. I was there for over 5 hours without access to a urinal. Your staff came in and turned me over like a piece of meat to check for bedsores, yet they couldn't respond to the call button during that entire time. You confiscated medications that Jackson Memorial Hospital had given me—medications worth hundreds of dollars—and then denied ever receiving them. You never returned them. When my attorney friend arrived and inquired about the urinal that couldn't be located for over 5 hours, you suddenly suggested there was a "basic incompatibility" between me and the facility. After some discussion, I was placed in my attorney's car and left. Throughout my stay, most of your employees acted as though they couldn't understand English—except when they needed something from me. Otherwise, they ignored me completely and pretended to have no understanding of the language. Your television system was inadequate, lacking most channels. I don't even know if it's a legitimate cable system or something pirated. The bed was uncomfortable and at least a foot too short, leaving my feet hanging over the edge. Of course, you did nothing to address this. You claimed I needed rehab, but I don't believe you're capable of rehabilitating anyone. You had Hoyer lifts and other equipment available but refused to use them to help me access the bathroom. The facility itself resembled a warehouse for abandoned people. Residents were parked in wheelchairs throughout the corridors indiscriminately. Many had towels draped over their heads, seemingly trying to block out the overwhelming noise and chaos. It was like being in one of those Los Angeles areas where homeless people are dumped and forgotten. The hallways were dirty, the noise was relentless, and I cannot fathom how anyone could be expected to recover in that environment unless they were comatose or psychotic. The staff members were the last people I would want touching me, a loved one, or anyone else requiring medical care. They were indifferent, dishonest, and cared about nothing except avoiding being bothered. What struck me most was the pervasive culture of dishonesty—from the missing medications to the language barriers that conveniently disappeared when staff wanted something, to the excuses for basic failures in care. This wasn't isolated incompetence; it was systematic neglect masked by deception. I don't know how you obtained a license in this state, but I suppose that's part of the problem with Florida politics. I strongly advise anyone considering this facility to look elsewhere for something else and stay far away from it hopefully the state will close you down at some point.

Jackson Gardens STOLE everything I had there. They were to klpsck up by belongings and deliver my things to Jackson Memorial about five blocks away. Did they deliver anything? NO! They stole all my shoes, shirts, wallet, Everything I had! Jackson Gardens is the WORST. An update: Jackson Gardens is now blaming the drivers of the ambulance saying they stole everything. THAT is an absolute LIE. For four days my valvuables were safe & sound or so they. Now they are just lying the heads off saying everyone else stole my belongings. 😡

It’s ok it’s just the helps that don’t like to do they job