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Avera Behavioral Health Hospital

4400 West 69th Street
Sioux Falls, SD 57108
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Avera Behavioral Health Center SD 57108

About Avera Behavioral Health Hospital

I always repeat the mantra that there’s no one approach to rehabilitation that works for everyone. Unfortunately, some people don’t respond well to an initial treatment method and will write off recovery as a whole, thinking it simply won’t work for them. So when a facility offers a diverse range of treatment methods, it can better help people find what works for them sooner.

That’s the key reason why I like Avera Behavioral Hospital. In addition to the comfortable atmosphere, they have adopted numerous treatment approaches to serve as many clients as possible. These include traditional therapy and counseling, electro convulsive therapy, and expressive arts, among others. Staff pride themselves on expanding their available techniques and adopting new methods to treat each unique client.

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Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Kerry Nenn, BSW

Latest Reviews

James Fong
2 weeks ago on Google
5
Holy moly this helped me so much the people there are so nice! Also give Dj a raise he deserves it
Response from the owner1 week ago
When it comes to your health and well-being, we aim to provide only the best quality care and expertise. You can always count on us whenever you need our services, James. Take care!
Alex Wolhoy
2 weeks ago on Google
1
Malpractice and medical negligence in screaming amounts. Deprevatikns of rights. Failure to comply with ADA standards. Refused me food for 16+ hours, never told me when food was another option or provided dietitian or even something as small as nutrition labels. Requested disability aids multiple times. Had to scream for a wheel chair after my mobility devices were taken from me and nothing put in place. Asked for a shower chair 4 times and denied every time, regardless of the big yellow fall risk sign on my door. Denied internal medicin by psyciatrist multiple times and was not allowed to see an internal emergency dr until after the state rep can to lift my hold. My involuntary hold wad actually extended due to this, and me requiring and Mri of my head after my face went thruough a wall. I was told by psyc that I didn't request is immediately after overdosing on uppers and then overdosing on downerd and fueled by manic and adrenaline. Bc I didn't request help then I sure didn't need any help after the pills and adrenaline wore off. They also refused to contact the sioux fall department of veteran affairs. Regardless of me yelling to go to the VA. They never even attempted to contact the VA per the Sioux Falls VA payc dept supervisor. They were aware that I am a 100% VA disable vet for PTSD alone. Yet refused all my demands to contact the VA. I had zero food or pain or ADA help until a floating nurse named April I believe showed up. She finally brought me an apple, orange, and a few string cheeses. This was the only food I had received the entire time i was there. Nothing before, and nothing after. She also brought me grievance forms that i filled out and signed and submitted, not sure if anything was done. Now they dodge all my calls and attempts at communication. Almost like there intentionally hiding. Do they know the rights they deprived me of? Is this a common occurrence? How many other mental health patients has avera victimized with their torturus practices? This place is as crooked and corrupt as they come and the state rep located in Vermillion and that works with sandord Vermillion is just as shady. She is intentionally sending people to this prison. I belive their should be an independent and in depth investigations of these private facilities taking government holds and flat refusing proper care. Has anybody notified their malpractice insure of their standard operations procedures? Does anybody know of an attorney taking class action cases?
Elizabeth
3 weeks ago on Google
1
The most unprofessional mental health hospital to exist. Constant lies, miscommunication and lack of professionalism. Because of them, my dad is dead. They did not listen to family and made it impossible to know what was going on. They shipped my suicidal dad off on a bus and he ended up dead two days later because of their negligence. Prior to releasing him, I emailed Julia Hershman, his “social worker” about my concerns but she later got her manager to email me (a day too late) that the message had gone to her spam. If you expected important information coming from family, wouldn’t you be on the lookout for that??? Horrible, horrible, horrible people. I’m reporting Julia to the board of social workers. She shouldn’t be caring for patients in mental health as she clearly is incompetent and extremely negligent.
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Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Intensive Outpatient programs are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs. An ASAM 2.1 Level of Care/Primary Treatment process that involves group therapy sessions and individual and/or couples counseling.

A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

To manage withdrawal symptoms from alcohol and drugs, it is important to seek 24-hour clinical care in South Dakota. Medical personnel can monitor your symptoms and provide appropriate support with clinical treatment, medications, and emotional support. This is much safer and more comfortable than at-home detox, where medical staff are not on-site to quickly respond if withdrawal symptoms become severe or life-threatening.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Support provided by drug rehab in South Dakota includes social, physical, and emotional aspects. Program participants learn how to meet needs in each of these areas without turning to drugs. The goals of the program are freedom from drug dependency and long-term recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

In South Dakota, individuals seeking substance abuse treatment can typically find a range of inpatient and outpatient drug and alcohol rehabs. These programs incorporate individual and group therapy, skills training, with evidence-based therapies such as cognitive-behavioral therapy (CBT), dialectical behavior therapy (DBT), and trauma-focused interventions. By focusing on improving coping skills and addressing any mental health concerns, formal addiction treatment promotes long-term sobriety outcomes, improved relationships, and better quality of life.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy uses creative arts such as storytelling, dance, music, drama, poetry, movement and more to foster personal growth, development and healing . The music therapy provides healing and expression through creating, singing and moving to and/or listening to music.

Motivational interviewing involves an exchange of information between the client and therapist. Communication is a two way street that allows the client to explore the possibility of making changes and lets the therapist provide empathy and support. The therapist also guides the conversation to instill language that encourages change.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting
  • private-room iconPrivate Rooms
  • weight iconGym

Staff & Accreditations

Staff

Jim Dover, FACHE

President and CEO

Dave Belde, PhD

Chief Mission Officer

Dzenan Berberovic

Chief Philanthropy Officer

Dan Bjerknes

Regional President and CEO

Sandy Dieleman

President and CEO

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 8470

Contact Information

Building icon

4400 West 69th Street
Sioux Falls SD, 57108

Explore Other Centers Near Sioux Falls

Reviews of Avera Behavioral Health Hospital

2.44/5 (170 reviews)
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Reviews

4.5

I was treated for depression, PTSD, and alcoholism while I was at Avera Behavioral health. The staff were excellent for how understaffed they were. They tried to give patients equal attention as best they could however, there were some more acute patients that needed more at ... Read More

Reviewed on 12/28/2019
1

If you’re not suicidal before you visit him, you sure will be afterwards. This man Is the most judgemental doctor in behavioral/health I’ve ever seen. I’m a depressed male diagnosed with chronic pain and depression. The guy implied that I was there “drug seeking”. ... Read More

Reviewed on 6/17/2019
1

This is without a doubt the worst place to be admitted, if you truly love your loved ones do not bring them to this place, they will only suffer. I would never recommend this service to anyone, especially if you have serious health problems. Stay away.

Reviewed on 3/15/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.4578313253012 (166 reviews)
James Fong
2 weeks ago
5

Holy moly this helped me so much the people there are so nice! Also give Dj a raise he deserves it

Response from the owner
When it comes to your health and well-being, we aim to provide only the best quality care and expertise. You can always count on us whenever you need our services, James. Take care!
Alex Wolhoy
2 weeks ago
1

Malpractice and medical negligence in screaming amounts. Deprevatikns of rights. Failure to comply with ADA standards. Refused me food for 16+ hours, never told me when food was another option or provided dietitian or even something as small as nutrition labels. Requested disability aids multiple times. Had to scream for a wheel chair after my mobility devices were taken from me and nothing put in place. Asked for a shower chair 4 times and denied every time, regardless of the big yellow fall risk sign on my door. Denied internal medicin by psyciatrist multiple times and was not allowed to see an internal emergency dr until after the state rep can to lift my hold. My involuntary hold wad actually extended due to this, and me requiring and Mri of my head after my face went thruough a wall. I was told by psyc that I didn't request is immediately after overdosing on uppers and then overdosing on downerd and fueled by manic and adrenaline. Bc I didn't request help then I sure didn't need any help after the pills and adrenaline wore off. They also refused to contact the sioux fall department of veteran affairs. Regardless of me yelling to go to the VA. They never even attempted to contact the VA per the Sioux Falls VA payc dept supervisor. They were aware that I am a 100% VA disable vet for PTSD alone. Yet refused all my demands to contact the VA. I had zero food or pain or ADA help until a floating nurse named April I believe showed up. She finally brought me an apple, orange, and a few string cheeses. This was the only food I had received the entire time i was there. Nothing before, and nothing after. She also brought me grievance forms that i filled out and signed and submitted, not sure if anything was done. Now they dodge all my calls and attempts at communication. Almost like there intentionally hiding. Do they know the rights they deprived me of? Is this a common occurrence? How many other mental health patients has avera victimized with their torturus practices? This place is as crooked and corrupt as they come and the state rep located in Vermillion and that works with sandord Vermillion is just as shady. She is intentionally sending people to this prison. I belive their should be an independent and in depth investigations of these private facilities taking government holds and flat refusing proper care. Has anybody notified their malpractice insure of their standard operations procedures? Does anybody know of an attorney taking class action cases?

Elizabeth
3 weeks ago
1

The most unprofessional mental health hospital to exist. Constant lies, miscommunication and lack of professionalism. Because of them, my dad is dead. They did not listen to family and made it impossible to know what was going on. They shipped my suicidal dad off on a bus and he ended up dead two days later because of their negligence. Prior to releasing him, I emailed Julia Hershman, his “social worker” about my concerns but she later got her manager to email me (a day too late) that the message had gone to her spam. If you expected important information coming from family, wouldn’t you be on the lookout for that??? Horrible, horrible, horrible people. I’m reporting Julia to the board of social workers. She shouldn’t be caring for patients in mental health as she clearly is incompetent and extremely negligent.

tippypunk777
3 weeks ago
1

Had to wait 2 months, struggle to find his place cause you in not from here only to get told I was "too late" I do not recommend this place.

Response from the owner
Thank you for providing a description of your experience. We appreciate your feedback, and will review it internally. Please reach out to us via our form if you would like us to reach out to you directly. www.Avera.org/ReviewHelp
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