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Battle Creek VA Medical Center – Wyoming VA Health Care Center

5838 Metro Way Wyoming, MI 49519
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Top 10 Rehab In Wyoming
Battle Creek VA Medical Center - Wyoming VA Health Care Center MI 49519

About Battle Creek VA Medical Center – Wyoming VA Health Care Center

The Wyoming VA Healthcare Center is located in Wyoming, Michigan. This healthcare center operates under the greater Battle Creek VA Medical Center which supports veterans and their families throughout the central part of western Michigan.

They offer dedicated care if you have a mental health struggle or are working through a substance use disorder with drugs or alcohol.

You’ll work through an individualized treatment plan that utilizes a blend of evidence based practices and person focus care. The treatment team here recognizes the unique struggles you face as a veteran and will use relevant, proven, and trauma focused approaches to recovery as needed. Services are offered in an outpatient setting and they accept both private insurance and VA benefits here.

Wraparound Support for Veterans in Michigan

This is one of the larger VA Health Centers and one of the major benefits of this is that you can receive wraparound care beyond just treatment for your mental health or addiction struggles.

For example, care can include medical support, primary health care, and specialized treatment as well. There are also dedicated programs for women and veterans who are members of the LGBTQ+ community. This is one of the more modern VA facilities and you’ll find that the care here is clinical yet rooted in compassionate care.

Facility Overview

Bed icon 221
Number of Available Beds

Latest Reviews

Wrongfoot Mcgee
2 months ago on Google
1
Phone appointments for a person like me has resulted in a drastic reduction in care, which is what the VA wants.I now miss appoinments, something i have NEVER done... so not only do i experience the missed health care, i have to deal with the anxiety produced while i stuggle to not let these facts interfere with enjoying whats left of my pathetic life.I would usually drop some expletives here, but google really is acting like big brother.
Ed SILVERTHORN
3 months ago on Google
5
I ve used the VA health system since my military retirement in 2011. This is the third state I ve lived in during that time and have been coming to this clinic since 2020. While some of the VA facilities I ve visited in the past were not good, I really like this one. I get the care I need and the people have always been friendly. Dr. Gascon and his nurse have always been great.
Amanda McFarland
3 months ago on Google
1
VA is hit or miss, in person visits to have doctors zoom in. X-rays all the time just to have more. You might find a good PC, and most departments are quick with stuff from labs to getting glasses..... Going to the pain clinic hoping to get some help, think again, they will not help and give you the run around OVER AND OVER. Verified L4/L5 issues from an active duty injury to have the "doctor" tell me in 5 minutes every other doctor over the last 23 years is WRONG and that not why I am in pain.... Tried to tell me because I can't sleep (because of the pain) is why I am in pain and I need a sleep study, and doing Physical therapy for the 100th time will help, because its been more than 6 months since I was last there. Nothing to manage the actual physical pain I am in from an injury. If you still hurting in 6 months they might do something....the 20+ years of pain prior don't count towards getting treatment
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Rehab Score

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Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 280868

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 1859

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Phone icon (616) 249-5300
Building icon

5838 Metro Way
Wyoming, MI 49519

Fact checked and written by:
Nadia El-Yaouti, M. Ed.
Edited by:
Nikki Wisher, BA

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Reviews of Battle Creek VA Medical Center – Wyoming VA Health Care Center

3.5/5 (100 reviews)
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Google Reviews

3.5 (100 reviews)
Jessica Richards
4 weeks ago
5

Incredible facility and very caring and professional staff!! I prefer going here over other health care providers, they do an incredible job. God bless all at this VA facility!

Hey Bob
1 month ago
4

i would love to give them 5 stars but there are some problems there. i am 100% service connected disabled so everything is covered which is nice. they have the following services at this location: foot clinic and nail fungus treatment, x-rays, complete lab for blood and urine checks, mental health care, hearing test and treatment (i got a nice set of hearing aids), physical therapy, good administrative services, eye tests and glssses dept, dental clinic, a men’s clinic to aid in issues with Erectile dysfunction and last but not least, health care, full physical tests and a free onsite pharmacy. And a small VA canteen for food and service related clothing hats and collectibles. So for me the missing element doctor staff. i never get to see a doctor.. it’s always a nurse or a PA. I’m part of the green team and i have to mention Wilfong outstanding in documenting everything.. i appreciate him. Good people. travel expenses are covered if you you apply for it. Any questions feel free to ask

Wrongfoot Mcgee
2 months ago
1

Phone appointments for a person like me has resulted in a drastic reduction in care, which is what the VA wants. I now miss appoinments, something i have NEVER done... so not only do i experience the missed health care, i have to deal with the anxiety produced while i stuggle to not let these facts interfere with enjoying whats left of my pathetic life. I would usually drop some expletives here, but google really is acting like big brother.

John Judd
3 months ago
5

Ed SILVERTHORN
3 months ago
5

I’ve used the VA health system since my military retirement in 2011. This is the third state I’ve lived in during that time and have been coming to this clinic since 2020. While some of the VA facilities I’ve visited in the past were not good, I really like this one. I get the care I need and the people have always been friendly. Dr. Gascon and his nurse have always been great.

Amanda McFarland
3 months ago
1

VA is hit or miss, in person visits to have doctors zoom in. X-rays all the time just to have more. You might find a good PC, and most departments are quick with stuff from labs to getting glasses..... Going to the pain clinic hoping to get some help, think again, they will not help and give you the run around OVER AND OVER. Verified L4/L5 issues from an active duty injury to have the "doctor" tell me in 5 minutes every other doctor over the last 23 years is WRONG and that not why I am in pain.... Tried to tell me because I can't sleep (because of the pain) is why I am in pain and I need a sleep study, and doing Physical therapy for the 100th time will help, because its been more than 6 months since I was last there. Nothing to manage the actual physical pain I am in from an injury. If you still hurting in 6 months they might do something....the 20+ years of pain prior don't count towards getting treatment

Ian Burgess
4 months ago
5

Just went for my first visit to establish care here. I had a great experience, everyone was extremely friendly and helpful. Also, whoever was working in the lab this morning doing blood draw was an expert. That was by far the least painful blood draw I've had, literally felt like a mosquito bite.

Alicia Diesch
5 months ago
1

They intentionally work to not help or provide services, do not go here. I’ve received services from at least 8 VAs (ive moved a lot). This is the only place ive ever been where they simply cancel appointments and referrals whenever, and seem to intentionally provide poor care in order to make people transfer clinics. I needed audiology and ophthalmology (routine) and several community care consults for surgeries that were already scheduled in another state (i just moved to michigan a few months ago). I did not want to travel five hours for a surgery, ect. Also, im a 100% service connected combat veteran, for all that matters. The primary care clinics nurse Josh intentionally mishandled and confused the consults to the point I’ve returned all my care to my previous state. Please remember all i needed was community care consults to provide local surgeries. Josh over several months of increasingly angry confrontations eventually turned all my care back to my original team, in another state. Oh, and i was just told by the community care scheduler for ophthalmology to go to patient advocates over my scheduling issues. (That one cancelled my request for a field of vision test over the holidays. It wasn’t even in the system a month, and business days it wasn’t even two full weeks.). But patient advocates don't give you a working number, never have voicemails that work, and wont reply to emails. If you can find an office you're lucky, but they wont be in anyway. Nice way to be constantly reminded how little you actually matter.

Response from the ownerInvalid relative date format:
The Battle Creek VA Medical Center is committed to the highest-quality patient care and Veteran satisfaction. Our Leadership team is reviewing this for follow up.
Oops On you
5 months ago
1

These people DO NOT care if you live or die, quite frankly I think they would prefer if you did die so they don't have to deal with you. I've been going to this clinic for 4 years thats how long I've lived in this state. I am on my 3rd PCP and the same things keep happening over and over. These people have no compassion. They lie to you and give you the run around. They don't note things during your appointments and then act like you're crazy. I have made complaint after complaint to the VA Whitehouse hotline. I never go to patient advocate bc they are only there to hide and cover up for the gross negligence of the health care providers there. Im 37 I can still advocate for myself, but I think about all the older vets who absolutely can't advocate for themselves. This place and it's "health care" providers need to be held responsible for their actions or the lack thereof. SHUT THIS PLACE DOWN! My very first year here my doctor refused to diagnosis a skin disease I have. She kept telling me it was ingrown hairs. I literally diagnosed myself. After a year of her refusal I was diagnosed but the disease had progressed from stage 1 to stage 3. I have to live with this every day of my life there is no cure. So many other experiences similar to this have occurred over the years. I'm at a loss as to what I need to do next 😕. Praying 🙏🏻 for any Veteran that is unlucky enough to have to go to this hell hole.

Response from the ownerInvalid relative date format:
The Battle Creek VA Medical Center is committed to the highest-quality patient care and Veteran satisfaction. I encourage you to contact the Patient advocate or the chief of Staff's Office or attend our next quarterly Veteran Town Hall in March.
Joe Colunga
6 months ago
5

Frank Wilcox
7 months ago
5

Jake Holst
7 months ago
5

Been here only a couple times, everyone I’ve dealt with has been great though. They even got me in early for my optometry appointment today and Jordan was great. The VA system as a whole is still a pain in the ass, but the people here are great.

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