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Berks Parents Services Collaborative

1010 Centre Avenue
Reading, PA 19601
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Berks Parents Services Collaborative PA 19601

About Berks Parents Services Collaborative

Berks Parents Services Collaborative, located in Reading, Pennsylvania is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer residential care providing long term support for addiction recovery. Specialty rehab programs at Berks Parents Services Collaborative include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

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Latest Reviews

FastNBro
1 year ago on Google
5
Hello, my name is Michael Riccio. I was placed here in March of 2023 and discharged February of 2024. I was originally in the shelter until, but moved up to the RTF a few months later. This program is excellent for teens that struggle with mental health. My experience was amazing. Staff are polite, calm, understandable, etc. They do a lot of fun things, such as going to parks, going out to eat, baseball games, etc. They have helpful groups every weekday that impower clients to make a better version of themselves. I've done some stupid things while I was here like running away, but I was given a second chance and took advantage of it. I'm giving this place a 5 star rating because this placed changed me in a way that no where else could've. No placement is perfect, but this is one of the best placements in PA. Thank you to all the staff and clinicians who guided to become a better person
Response from the owner1 month ago
Thank you so much for your kind words and for sharing your experiences about CHOR.

We truly appreciate you taking the time to leave such a thoughtful review. If you’d ever be open to sharing more about your journey, I would love the opportunity to connect and hear more about your experience. Please feel free to reach out to me at ahugg@choreading.org if you're interested. Wishing you all the best!
Carmelo
1 year ago on Google
5
I am Carmelo caban I was 13 when I was at chor. When I first got there I didn't like it I was there for 2 and a half years over time I started to like it I loved the staff. Love the teachers, one of my favorite staff was Mr Derek, and my favorite counselor was Miss Allison She helped me a lot. There is one thing I didn't like and that was that bullying what's a big thing staff should really get on top of that please but other that that chor is something I would recommend to other parents they really do help your kid they had some issues but like they worked to fix it I was there for two and a half years throw my time there I really learned a lot thank you Staff and counselors and teachers and every other person for helping me
Response from the owner1 month ago
Thank you for taking the time to share your experience from your time at CHOR. It means so much to hear how our work has made a positive impact. If you're ever open to sharing more of your story, I would love the opportunity to connect. Please feel free to reach out to me at ahugg@choreading.org. Wishing you all the best!
Luis Ogando
1 year ago on Google
5
A decent place to work in. I liked my coworkers and felt like I was being a guide to the children there. Great Place.
Response from the owner9 months ago
Thanks Luis for your contributions and review!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.1 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Addiction Treatments

Levels of Care

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Daniel Coltrain

President & CEO

Ed Reinert

Director of Facilities

Thomas Bogovich

Vice President of Referral Development

Valerie Chandler

Program Director

Dee Dructor

Program Director

Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact Berks Parents Services Collaborative.

Contact Information

Building icon

1010 Centre Avenue
Reading, PA 19601

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Reviews of Berks Parents Services Collaborative

3.34/5 (85 reviews)
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Google Reviews

3.34 (85 reviews)
Elta Jacksonhenry
2 months ago
5

cassandra Todd
3 months ago
1

If Kafka and a broken game of telephone had a child, it would be this facility—equal parts confusion, contradiction, and the uncanny ability to make you question reality while insisting everything is “clinically appropriate.” This place markets itself as a therapeutic environment, but in practice it often feels like an immersive experience in how to professionally sideline parents while calling it best practice. You may arrive expecting to be part of your child’s treatment. That expectation will be gently, systematically, and very efficiently dismantled. Communication here deserves special recognition. It is not merely inconsistent—it is almost an art form. You will receive updates that are vague enough to say nothing, yet somehow structured in a way that suggests something important was said. Asking follow-up questions is a bit like chasing a shadow: you can try, but you won’t catch anything solid. Parental involvement appears to operate on a Schrödinger’s cat model—you are both included and excluded at the same time, depending on who you ask and what day it is. Legally responsible? Yes. Practically informed? That’s more of a philosophical concept. As for treatment, if the objective is to reinforce avoidance, escalate conflict, and create distance within a family unit, then the program is impressively consistent. If the goal is accountability, stability, and repair, those outcomes are… harder to locate. Perhaps they are kept in the same place as the clear answers. There is a uniquely unsettling experience in watching a system designed to help families instead function like a slow-motion exercise in separating them, all while maintaining a tone of calm professionalism. It’s almost admirable—like watching someone rearrange deck chairs and confidently call it navigation. To be fair, the staff may very well believe in what they are doing. But belief does not replace transparency, and process does not equal progress—no matter how many times it is repeated in meetings. Families come here in crisis, trusting they will be part of the solution. Instead, you may find yourself piecing together your child’s situation like a puzzle where half the pieces are missing and the other half come from a different box. And then there’s Act 147—the facility’s favorite magic trick. Not as a tool for collaboration, but as a convenient legal curtain to hide behind. It allows decisions to be made around families, over families, and despite families, all while maintaining the polished illusion that everything is above board. It’s not just a shield—it’s an exit strategy from accountability, wrapped in policy language and signed off as “best practice.” If you are considering this facility, ask yourself one question: Do you want to actively participate in your child’s care—or would you prefer the occasional vague reassurance that something, somewhere, is happening? Because here, those are very different experiences. And if their response to this sounds familiar, it should—it will likely be the same polished, empathetic non-answer families receive privately: appreciative in tone, meticulously worded, and carefully constructed to acknowledge everything while clarifying nothing.

Response from the owner
Thank you for taking the time to share your experience. We recognize how difficult it can be when a child is receiving services, and how important it is for families to feel informed, involved, and supported throughout the process.

Our programs are designed to provide a structured, clinically guided environment that prioritizes the safety and well-being of each youth while supporting families throughout the process. This approach includes balancing therapeutic best practices, privacy considerations, and individualized treatment planning.

We strive to communicate clearly. Feedback like yours is important and helps us continue to evaluate and strengthen how we engage with families.

Because of the confidential nature of our work, we are unable to address specific situations publicly. However, we would welcome the opportunity to connect directly, better understand your perspective, and provide any appropriate clarification.
Marion Cappello
5 months ago
1

At first I felt good about my child being here. They promote themselves on specializing in helping children who have been adopted and in and out of foster care. However, on several occasions, I have addressed that my child is viewing movies and television shows that have inappropriate content. The facility uses the PG/PG13 rating without screening the cautions to the content. My child was exposed to a horror movie, a tv show that was rated tv14 with inappropriate content, a movie I found out about that was shown in group therapy that had very inappropriate material and scenes in it (the bigger question would be why aren’t they doing therapy in group therapy when they already watch too much tv), and probably a lot of other movies I don’t know about because they do not get parental consent before exposing your child with content that does not line up with your family values and morals. This is something I have addressed multiple times and they do nothing about it. I put my child to get help, not to be permitted to listen to music that can’t listen to at home, not to watch movies and shows he isn’t allowed at home, not to freely curse when he can’t at home, and not to refuse to go to school to only sit around and watch movies and television. There are so many other things children can do to occupy their time instead of letting the tv babysit them. They should be required to get parental consent before exposing them to whatever the child wants or doesn’t want but it’s on for them to see. I question this policy of letting the children choose their music and shows without screening the content. Garbage in, garbage out. I sent my child there to heal not deal with inappropriate content being shown to him. I am disappointed that CHOR chose to remove my review and their response when their response was an encouraging one.

Response from the owner
Thank you for taking the time to share your feedback. We truly appreciate hearing from families, as it helps us continue to improve the care and support we provide to the children and families we serve.

At CHOR Youth & Family Services, our priority is always the safety, well-being, and therapeutic growth of each child in our programs. We understand that media content and daily activities are important concerns for families, and we strive to ensure all programming aligns with our policies and treatment goals.

We are sorry to hear that your experience did not meet your expectations. This is not the standard we aim to uphold, and your concerns are being taken seriously. We would welcome the opportunity to discuss this further, review the specific situations you mentioned, and work together toward a resolution.

Please feel free to contact us directly at 610-478-8266 so we can address your concerns more personally.

Thank you again for bringing this to our attention.
Delores Ford
10 months ago
1

I am a grandmother and my 14 yo boy is there. He hasn't been there long but I have no contact

Response from the owner
Thank you for reaching out and sharing your concern. We understand how important communication is for families. Because each situation is unique, we aren’t able to address case-specific details here. Please contact us directly at 610-478-8266, and our team will be glad to assist you.
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