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BMS Family Health and Wellness Center

592 Rockaway Avenue Brooklyn, NY 11212
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BMS Family Health and Wellness Center NY 11212

About BMS Family Health and Wellness Center

The BMS Family Health and Wellness Center in Brooklyn New York provides outpatient addiction treatment services. By combining medication assisted treatment (MAT) with counseling they help patients and their families recover from addiction and substance use disorders. They work with you to develop a plan for reducing your reliance on drugs. They offer private and judgment-free counseling.

It can be painful and dangerous to use heroin and other opioid drugs. In addition to saving you money and reducing your risk of overdosing, MAT with Suboxone can help you stay away from potentially lethal street drugs that contain fentanyl. To determine whether Suboxone is right for you, you can schedule a consultation with a counselor.

In partnership with the NYC Department of Health and Mental Hygiene, they offer an opioid overdose prevention program. They provide the East New York Community with free life-saving Narcan (naloxone), which is an emergency medication that stops heroin and prescription painkiller overdose deaths. They don’t require a prescription to offer free Naloxone. Ask a staff member if you want to carry naloxone.

Their guidance is based on a collection of useful tactics and concepts meant to lessen the harmful effects of drug use. Their team also helps patients who have physical, cognitive, language, or other limitations by assisting them in advocating for and applying for high quality services.

The facility is authorized under the Federal Tort Claims Act. They offer a sliding fee scale according to family size and income. Services are never refused to patients because of their insurance, immigration status or financial situation.

Latest Reviews

Anthony
Reviewed on 06/06/2025
1
I used to work there, and I must say the nurses and staff are great!!!! but the management are horrible. I would never have any of my relatives go there, nor would I encourage ANYONE to work there. The management tried to paint me and everyone working in the department as a bad person, and as nobodies. I am so glad I left there. It was the most worst place I have ever worked at in my entire life. Do yourself a favor and do not call the customer service there. you will defiantly regret it. I traveled 2 and a half hour everyday to get there. You would think that 1199 would help you but that did not happened and then after I got legal consultation I ran from there. My "so called" management had the nerve to say I would not get a better job. I am happy to say, on my visual interview, the interviewing manager and HR director was able to witness this themselves. It actually helped me get the new job. Anyone reading this please, use your own judgement, but as you read other comments remember what you like and if that is not what you receive from a facility, please find a place that you are treated with respect
Jorge Garcia
Reviewed on 04/04/2025
4
Although the wait was about 35 min, I got to see the nurses who took my blood pressure and saw the dr to get my refills and get an xray of my bad shoulder. I saw Dr. Picney and Dr. Lowe, at Rockaway Ave they were both good and helped me out with my problems.
M Nelson
2 months ago on Google
5
Everyone from security to the reception was very pleasant and professional. Even though I couldn't see the dentist, they informed with the information that I needed. If I were to change my medical coverage,I would definitely change to a coverage that the clinic uses.
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Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.2 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Inpatient rehabs provide a space for clients to focus exclusively on their recovery while receiving intensive supervision and support. Inpatient treatment centers provide housing and food and most offer round-the-clock clinical care. Their primary treatment modalities typically consist of addiction counseling using various psychotherapeutic methods, including CBT, DBT, RBT, and motivational interviewing. Many rehabs also provide specialized services for clients with co-occurring addiction and mental illness. Recovery-focused life skills training and holistic therapies are other common services.
outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
medically-assisted-detox iconMedically Assisted Detox
Medical detox involves weaning your body off of addictive substances in a medically supervised environment. If you've become dependent on alcohol and/or drugs, quitting on your own can be uncomfortable and even dangerous. In medically assisted detox, a team of licensed medical professionals will help manage potential withdrawal symptoms, ensuring that you're as safe and comfortable as possible. This process typically takes about 5-7 days, although the length will depend on your individual needs.
intensive-outpatient iconIntensive Outpatient
Clients who enroll in an intensive outpatient program (IOP) are typically either in early recovery or are experiencing a crisis that increases their relapse risk. These programs promote clients' sustained sobriety through robust support, including multiple, extended care sessions per week. Intensive outpatient treatment often encompasses an array of services, including psychotherapy, recovery education, and evidence-based holistic therapies, such as acupuncture and meditation. Many outpatient rehabs also offer medication assisted treatment (MAT).
12-step icon12-Step
Participants in 12 step programs maintain access to community-based peer support, which is the programs' primary treatment modality. 12 step recovery combines personal growth with paper coaching. Participants regularly attend group meetings, which are free, anonymous, open to the public, and available multiple times per day in most communities. They are also mentored by self-selected sponsors who guide them through the steps of recovery. Age and gender specific and other specialized formats are common.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Amenities

  • home-setting iconResidential Setting

Staff & Accreditations

Staff

Michelle Everett-Oxley

President & CEO

Camille Taylor Mullings

Chief Medical Officer

Edmund Awuah

CFO & Executive VP

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 194517

Contact Information

Phone icon (718) 345-5000
Building icon

592 Rockaway Avenue
Brooklyn NY, 11212

Fact checked and written by:
Sehar Uddin
Edited by:
Courtney Myers, MS

Rehab in Cities Near Brooklyn

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Reviews of BMS Family Health and Wellness Center

3.38/5 (102 reviews)
4
Staff
3
Amenities
1.5
Meals
2.5
Value
4.5
Cleanliness
5
47
4
24
3
11
2
14
1
29

Reviews

1
The worst

I used to work there, and I must say the nurses and staff are great!!!! but the management are horrible. I would never have any of my relatives go there, nor would I encourage ANYONE to work there. The management tried to paint me and everyone working in the department ... Read More

A.
Reviewed on 6/6/2025
Staff
3
Amenities
2
Meals
0
Value
1
Cleanliness
5
4
Nice Experience

Although the wait was about 35 min, I got to see the nurses who took my blood pressure and saw the dr to get my refills and get an xray of my bad shoulder. I saw Dr. Picney and Dr. Lowe, at Rockaway Ave they were both good and helped me out with my problems.

Jorge G.
Reviewed on 4/4/2025
Staff
5
Amenities
4
Meals
3
Value
4
Cleanliness
4
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.4 (100 reviews)
Robert Hernandez
5 days ago
5

Response from the ownerInvalid relative date format:
Thank you so much for your feedback. We appreciate being able to serve you!
Elle Jones
1 week ago
5

Dr. Blake is great! He was extremely patient with me during my appointment and explained everything to me in terms I could understand. Even the nurses drawing blood was kind and quick! I felt comfortable throughout my whole appointment and left feelings relieved and reassured by BMS staff. Thank you!

Destiny Sandy
3 weeks ago
2

The lack of communication is disappointing, if your child’s provider calls out you won’t know until you arrive at the appointment. If you come for a 9am appointment be prepared to not be seen until 10:30. As someone who has been coming here for years it’s sad to see a decline in the service rather than progress. The only thing that seemed to be getting “better” with the place is the freshly painted walls and new tile floors.

Response from the ownerInvalid relative date format:
Thank you for taking the time to share your feedback. We sincerely apologize for the frustration and inconvenience you experienced. As a longstanding patient, your continued support means a great deal to us, and we’re truly sorry to hear that your recent visit did not meet expectations. We would welcome the opportunity to speak with you to address your concerns and restore your confidence in our care. Please email us at clientrelations@bmsfhc.org and a member of our team will reach out to you.
Mo Mo
1 month ago
1

I will no longer be going to BMS for my medical needs. Dr. Pinckney is rude and unprofessional. He is also a liar. I asked him to prescribe a weight loss drug. He prescribed the wrong dosage the first time which I had to bring to his attention after a whole month of waiting and doing my own research. When I came back a month later he writes the correct one just to tell me a few weeks that the prescription will not approved because of tariffs. He had no intention of putting the prescription through that is why he prescribed the incorrect dosage in the first place. BMS doctors are the worst.

Response from the ownerInvalid relative date format:
We value our stakeholders and pride ourselves in delivering quality care, support, and service. Thanks for informing us of your experience. A member of our team will reach out to you for more details to support the review of your concerns. You can also reach us at clientrelations@bmsfhc.org. Thank you.
M Nelson
3 months ago
5

Everyone from security to the reception was very pleasant and professional. Even though I couldn't see the dentist, they informed with the information that I needed. If I were to change my medical coverage,I would definitely change to a coverage that the clinic uses.

Response from the ownerInvalid relative date format:
Thank you for your wonderful feedback we appreciate it!<br>
Sandra 44 (Sunny)
3 months ago
5

Response from the ownerInvalid relative date format:
Thank you for your wonderful feedback we appreciate it!<br>
Parakh Jaggi
4 months ago
1

Would give a 0 star if I could

Ebony Thompkins
7 months ago
1

I've been coming to BMS for over 16 years. Dr. Daniel Lowe at 595 main office is so unprofessional, rude, obnoxious and a manipulative liar he actually threw a item that I was showing him at me. Please if you could avoid this Dr. Daniel Lowe He is extremely rude and obnoxious. In the process of making a NY state complaint against him. He needs to be tested for drugs immediately! He's hyped, inattentive, unprofessional a liar and have no sense of care about the patients. His Dr. License needs to be revoked.

Response from the ownerInvalid relative date format:
We value our stakeholders and pride ourselves in delivering quality care, support, and service. Thanks for informing us of your experience. A member of our team will reach out to you for more details to support the review of your concerns.
Natoya Duncan
1 year ago
1

I've been going to BMS for 18 years on and off, and NOTHING has changed. They hire the worst of the worst to work with the community. Majority of the staff are RUDE and should not be working in the medical field. My sons pediactric doctor (Dr. Offord) is GREAT! My experience of latley has been the worst and I will be looking for a new primary care physician.

Response from the ownerInvalid relative date format:
Thank you for your feedback and we would like to hear more so we can address what happened. This is certainly not the experience we want for our patients. Please email clientrelations@bmsfhc.org or ajones@bmsfhc.org. We will also provide your feedback to the Site Manager.
sasha Adams
1 year ago
2

Response from the ownerInvalid relative date format:
We see that were not completely satisfied with our service and would like to get more feedback. Please message us at Clientrelations@bmsfhc.org. Thanks
Ana Rodriguez
1 year ago
1

Not friendly at all In the beginning but at the end they know when they are wrong so they come with a nicer approach. Don’t recommend, this is my last time I’ll be coming here to them after this appointment.

Vaibhav Hidakal
1 year ago
5

Very good service and staff is really cooperative. Had very friendly experience. Trusted!

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