800-784-1361
I used to work there, and I must say the nurses and staff are great!!!! but the management are horrible. I would never have any of my relatives go there, nor would I encourage ANYONE to work there. The management tried to paint me and everyone working in the department ...
About BMS Family Health and Wellness Center
It can be painful and dangerous to use heroin and other opioid drugs. In addition to saving you money and reducing your risk of overdosing, MAT with Suboxone can help you stay away from potentially lethal street drugs that contain fentanyl. To determine whether Suboxone is right for you, you can schedule a consultation with a counselor.
In partnership with the NYC Department of Health and Mental Hygiene, they offer an opioid overdose prevention program. They provide the East New York Community with free life-saving Narcan (naloxone), which is an emergency medication that stops heroin and prescription painkiller overdose deaths. They don’t require a prescription to offer free Naloxone. Ask a staff member if you want to carry naloxone.
Their guidance is based on a collection of useful tactics and concepts meant to lessen the harmful effects of drug use. Their team also helps patients who have physical, cognitive, language, or other limitations by assisting them in advocating for and applying for high quality services.
The facility is authorized under the Federal Tort Claims Act. They offer a sliding fee scale according to family size and income. Services are never refused to patients because of their insurance, immigration status or financial situation.
Latest Reviews
Dear BMS Clinic Team,
I wanted to share some feedback about my recent experience at your clinic. I called earlier today around 1 PM to confirm your closing time and was informed by the receptionist that you would be closing at 5 PM, instead of the usual 7 PM. However, when I arrived at the clinic at 3 PM, I encountered a few issues. There was no one at the front desk initially, and when the staff member arrived, I was informed that there were no providers available for the day and that I would need to return the next morning.
This situation was confusing and inconvenient, especially since I was not informed in advance about the unavailability of providers. Clear communication would have helped me avoid the trip and better plan my visit.
I hope this feedback can help improve the coordination and communication at the clinic in the future. Thank you for your attention to this matter.
Best regards,
Kay. R
We sincerely apologize for the inconvenience you experienced during your recent visit. Your feedback is very important to us, and we regret the miscommunication regarding our hours and provider availability.
Please contact our BMS Complaint Hotline, available 24/7 toll-free at 1 (866) 202-2242, so that we can investigate this matter further. Kindly leave your full name and contact information with the operator so that our team can follow up directly and ensure this issue is properly addressed.
Thank you for bringing this to our attention and for giving us the opportunity to improve our communication and service to all patients.
Warm regards,
BMS Family Health and Wellness Centers
Response from the owner2 weeks ago
Dear Kay,We sincerely apologize for the inconvenience you experienced during your recent visit. Your feedback is very important to us, and we regret the miscommunication regarding our hours and provider availability.
Please contact our BMS Complaint Hotline, available 24/7 toll-free at 1 (866) 202-2242, so that we can investigate this matter further. Kindly leave your full name and contact information with the operator so that our team can follow up directly and ensure this issue is properly addressed.
Thank you for bringing this to our attention and for giving us the opportunity to improve our communication and service to all patients.
Warm regards,
BMS Family Health and Wellness Centers
Horrible horrible horrible why did I request a medical form since August 27th for my daughter and its now September 25th and the form is still unavailable. This is beyond ridiculous. I wish Dr Mullings never moved here its the worse. I need to find a new pediatrician office.
My sons Malachi Walley13, Mekhi Walley 12, and Malek Walley 11 they require a lot of paper work to be filled out by the Doctor's they saying they are filling out the forms but I am being told by the providers that they are not; We were seeing NP Pamela Ledgister, I thought it was going well but then she recommended me to start taking Malachi to Kings County and I dont know why but I was told she doesn't have to provide services for him He is an non verbal diagnosed with autism just trying to understand and needs help and care just like any other child and I feel like he is being discriminated against
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
6.5 / 10
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Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.
Addiction Treatments
Levels of Care
Inpatient
Inpatient rehabs provide a space for clients to focus exclusively on their recovery while receiving intensive supervision and support. Inpatient treatment centers provide housing and food and most offer round-the-clock clinical care. Their primary treatment modalities typically consist of addiction counseling using various psychotherapeutic methods, including CBT, DBT, RBT, and motivational interviewing. Many rehabs also provide specialized services for clients with co-occurring addiction and mental illness. Recovery-focused life skills training and holistic therapies are other common services.
Outpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Medically Assisted Detox
Medical detox involves weaning your body off of addictive substances in a medically supervised environment. If you've become dependent on alcohol and/or drugs, quitting on your own can be uncomfortable and even dangerous. In medically assisted detox, a team of licensed medical professionals will help manage potential withdrawal symptoms, ensuring that you're as safe and comfortable as possible. This process typically takes about 5-7 days, although the length will depend on your individual needs.
Intensive Outpatient
Clients who enroll in an intensive outpatient program (IOP) are typically either in early recovery or are experiencing a crisis that increases their relapse risk. These programs promote clients' sustained sobriety through robust support, including multiple, extended care sessions per week. Intensive outpatient treatment often encompasses an array of services, including psychotherapy, recovery education, and evidence-based holistic therapies, such as acupuncture and meditation. Many outpatient rehabs also offer medication assisted treatment (MAT).
12-Step
Participants in 12 step programs maintain access to community-based peer support, which is the programs' primary treatment modality. 12 step recovery combines personal growth with paper coaching. Participants regularly attend group meetings, which are free, anonymous, open to the public, and available multiple times per day in most communities. They are also mentored by self-selected sponsors who guide them through the steps of recovery. Age and gender specific and other specialized formats are common.
Treatments
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Amenities
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Residential Setting
Staff & Accreditations
Staff
Michelle Everett-Oxley
President & CEO
Camille Taylor Mullings
Chief Medical Officer
Edmund Awuah
CFO & Executive VP
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Accreditation Number: 194517
Contact Information
592 Rockaway Avenue
Brooklyn NY, 11212
Get Help Now - 646-439-0877
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Fact checked and written by:
Sehar Uddin
Edited by:
Courtney Myers, MS
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