Due to my position I have to be discreet. I am a professional who often has to recommend counseling facilities. I used to think I could refer people to this place. Obviously that's no longer the case. This past year I get the same complaint over and over. After over a year o ...
About Bowen Center
Bowen Center is a community behavioral health system serving about 25 counties in Indiana. This clinic in Fort Wayne, Indiana, offers outpatient mental health and substance abuse treatment. They may also treat co-occurring disorders. This is when someone is simultaneously affected by both mental illness and addiction. Their comprehensive addiction recovery encompasses smoke cessation, compulsive gambling, sex addiction and eating disorders. Their personalized and “whole person” care delivery addresses your emotional, physical and social well-being. Funding is affordable and convenient. They accept Medicaid, Medicare, Medicare and CHP+. Telehealth support is available for bookings and appointments.
Their substance use recovery services include detoxification hospitalization, medication assisted treatment or MAT and intensive outpatient therapy. Detoxification hospitalization or medical detox takes place at their clinic. This will typically be the first step in your recovery journey. It involves safely stabilizing or managing your withdrawal symptoms under medical supervision by trained professionals. Medicine may be administered if necessary to ease your withdrawal symptoms. The goal is to wean your body off addiction-related toxins in preparation for the main therapy.
After detox you can continue recovery via their intensive outpatient care. This program delivers intense and structured support without compromising flexibility. It involves about nine hours of group therapy sessions weekly and can last up to 12 weeks. You’ll also participate in individual therapy sessions and addiction education classes. This program focuses on life skill training, relapse prevention and the development of solid coping skills. The sessions are designed to fit your daily routine.
Medication assisted treatment may be incorporated into the program or provided as a standalone program. This evidence based technique is effective in addressing opioid addiction and alcoholism. It uses FDA approved medication alongside counseling to support recovery. The medicine addresses the physical aspect of the addiction while counseling tackles the psychological symptoms. This helps you achieve and maintain recovery.
The facility also offers family education support to help loved ones understand addiction and become an active part of the recovery process. Specialized programs are available for teens struggling with substance abuse or co-occurring conditions.
Aftercare service may involve referral to their transitional living facility. This program equips you with skills and tools for independent living. Services includes onsite life skill coaching, medication management and connection to community services.
Latest Reviews
professional
Reviewed on 05/01/2025
Due to my position I have to be discreet. I am a professional who often has to recommend counseling facilities. I used to think I could refer people to this place. Obviously that's no longer the case. This past year I get the same complaint over and over. After over a year or so they will casually approach the counselor and ask how much longer they think it will be before they are graduated out of the program. They all tell me the same thing. The counselors instantly get hostile and retaliation is immediate. The client is required to go from one or two days a month to twice or three times per week. This us not only unethical behavior it's immature and unprofessional. They are costing people financially as punishment for asking a simple question. That's disgusting behavior and my office will no longer be recommending them.
why do you even work there Pam? It s supposed to be a place that makes people s lives better. The lady literally has it out for me and as rude as hell and purposely stops me every single morning going in there knowing I have extreme nausea. Do not ever go to this place for anything. and taking someone to court who violates my rights whether that be civil or patient rights is not threatening that is me standing up for my simple moral rights as a human being, which Pam is a person who gets joy out of trying to make recovering people s lives worse, why is someone like her in charge of this place. I even have a video recording and a phone call recording of me requesting to transfer in and pre-telling them about my issue with urinalysis testing so they take me in anyway only to say they can do one thing then not do it then do another say one thing do another. It s a bunch of backwards liars that work there that do not care about your sobriety. They only care about keeping people there in order for Bowen to make money by having patients there
Terrible. My provider has canceled my last 3 appointments,and will not refill my much needed meds.I have called several times, no response. No help from anyone I've dealt with. Too bad I have to leave 1star
Response from the owner2 months ago
Thank you for taking the time to leave your review. We apologize that you had a negative experience with us. We would like to invite you to get in touch with us so we can discuss this further and ensure that your expectations are met. Please feel free to contact us via phone at (800)342-5653. We look forward to hearing from you. 
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Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Outpatient Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Aftercare Support Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.
Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.
Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Staff & Accreditations
Staff
Rob Ryan, PhD, LMHC
President, CEO
Shannon Hannon, MBA
Chief Operating Officer
Jay Baumgartner, MBA, CPA
CFOr
Alisha Jackson, MBA
Vice President, Healthcare Quality
Siquilla Liebetrau, PsyD, LMHC, HSPP
VP, Clinical Services
Cheryl Shepherd, MBA, SHRM-SCP, PHR
VP, Human Resources
Melissa Knecht, MBA, CHFP, CSAF
VP, Finance
Dr. Kishore Sriram
Medical Director
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Accreditation Number: 456
The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.
SAMHSA Listed: Yes
Contact Information
(260) 471-3500 
2100 Goshen Road
Fort Wayne, IN 46808
Get Help Now - 260-243-7545
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Fact checked and written by:
Chika Uchendu
Edited by:
Kerry Nenn, BSW
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