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Brooklyn Community Services

285 Schermerhorn street Brooklyn, NY 11217
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About Brooklyn Community Services

They may also provide medical support or connections to local treatment facilities for those struggling with severe addiction. Harm reduction tools such as clean syringes, naloxone for opioid overdoses and wound care kits are also made available for individuals who are still using. Additionally, they provide substance abuse education, harm reduction training and workshops like HIV 101 and safe sex best practices. They may also assist such vulnerable individuals with basic needs like food, clothing and access to hygiene products.

In some cases, this mobile unit will simply provide intervention services such as overdose prevention training, STD screening and PrEP or nPep. They may also connect you to emergency shelter housing. You may wonder why the services lean towards addiction and HIV prevention. That’s because HIV and related infections are directly or indirectly connected to drug and alcohol addiction. It’s easy to get infected and spread these diseases on the street through the sharing of drug paraphernalia.

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Latest Reviews

Darrell Gregg
1 week ago on Google
1
The BCS shower bus hasn't been the same since Nicole and Cadet quit BCS. Thankfully, they hired them back. It's one of the smartest decisions BCS has ever made. Just ask all the homeless people they helped. However, BCS seems to have forgotten why they quit in the first place. If BCS management doesn't start treating them with the respect and monetary compensation they deserve they will lose them again. Without those two, the shower bus program is done. Well, Nicole and Cadet have both quit BCS again. It's crazy how their personal health and safety was put at risk numerous times. When a security company offered to provide security for them for free. Their manager at the time didn't follow through with the security company. They were mistreated, abused and underpaid by BCS management. They let two of the most amazing and caring people go. You think that BCS would have learned from when they quit previously. Who would want to work at place where they don't care about the well-being of it's employees If it wasn't for those two, there wouldn't be a shower bus program, in addition to other BCS programs that they are involved in. The people that they helped and supported are the ones who are truly going to suffer. Which is truly a shame especially how things have been lately. A lot of people are going to need help. Most of the positive reviews on Facebook are fake. BCS has their employees writing those positive reviews. However, if you go to Indeed, Glassdoor, you will see the real reviews of current and former BCS employees for yourselves. They reviews aren't very positive. The former CEO Janelle wasn't a good person and she treated her employees like trash. Why do you think there is such a high turnover of staff? That is why she has been eventually fired and removed. They have and continue to put their employees' safety at risk, in violation of numerous OSHA and safety regulations and policies. In the past, there have been several serious incidents that which employees' safety and well-being were put at after being threatened with physical violence by BCS clients. In one of the incidents, a person was murdered in front of BCS employees. At none of these incidents did BCS Management contact the police. They were worried about how these incidents would look to the BCS Board members. A horrible place to work, they don't take care of their employees, horrible management and leadership. Human Resources, won't respond back to employees' correspondence when they need or require assistance. Luke Feldman, who calls himself, the Chief Human Resource Officer is truly inept, clueless, and is the main reason that Human Resources is in such a state of chaos. If he paid as much attention to the Human Resources department, as he did to other departments and programs, it would be the best-run department at BCS. It's so crazy that this man is paid over $170,000.00 a year and doesn't have a clue what he's doing. There are BCS employees who have worked at BCS for many years and never owed money to the IRS after filing their taxes until Luke Feldman came and got involved with the finance department for no apparent reason. He was a huge part of why Neil, the former CFO, left BCS. Luke Feldman, was even trying to find a way not to give medical benefits to employees, who retired under the old BCS retirement plan. It is truly amazing that someone so incompetent and clueless can hold such a high position in the organization. If you go to LinkedIn and look at his previous job history you see that for the most part, he moved around a lot and except for a few exceptions he usually isn't in an organization no more than 2 years. I know that at one place he worked, he got chewed out by upper management and came out of the meeting crying. If he's doing the same things there that he's doing at BCS it's not a surprise that he got chewed out by his previous employer. Too bad he hasn't learned any lessons.
Greigh Woodz
2 months ago on Google
1
Reposting because BCS got my review deleted because the truth hurts and staff is trying to cover for each other so they won’t look bad. Do NOT move into any BCS supportive housing programs. It will cause emotional distress, especially if you’re struggling with mental health issues. If you want to be mistreated, ignored, and disrespected by staff, then this is the place for you. The staff are too busy looking out for each other because they are cool/ friends with each other, so your complaints won’t matter. They’re completely unprofessional, sitting in the office talking about clients behind their backs. Most of them have ZERO experience in the mental health field—they hire anyone, and it shows. BCS staff don’t know their jobs, constantly give wrong information, and can’t help you with anything because they don’t know anything. Tracy Coit, the Division Director , shows favoritism to Searise supportive housing tenants and does NOTHING to support the Searise program. You can’t even get in touch with Jodi Querbach, the Executive Director, because she flat-out refuses to respond. She ignores phone calls, emails, and voicemails like they don’t matter. Once you bring up a complaint, she acts like you’re invisible. She has no interest in solving problems. Tracy says Jodi “trusts her” and “has her back,” which explains why nothing ever gets resolved. When you first move in, they act nice, but it’s all a facade. They don’t care about you and never will because they are only there for a paycheck. I transferred from Cortelyou to Searise, both BCS programs, and it’s been nothing but problems. My old case manager at Cortelyou messed up my 2010e, and I was denied a One Shot Deal because they didn’t know what they were doing. The staff refused to help me fix it, and now I’m stuck dealing with the problems they caused. I moved into Searise in September, and the apartment needed repairs and replacements immediately. BCS didn’t even bother inspecting the place before moving someone in. Now, almost in May, nothing has been fixed. BCS doesn’t care about their tenants at all. They blame management, but this is YOUR program why aren’t you making sure things are right? There’s ZERO support, and nothing ever gets done. BCS website and videos are nothing but a lie. They paint a picture like they actually care about their clients, but it’s all for show. They don’t care, they don’t help, and they don’t stand by anything they claim.
Itz_Woodz
4 months ago on Google
1
Reposting because BCS got my review removed because the truth hurts and staff is trying to cover for each other so they won’t look bad. Do NOT move into any BCS supportive housing programs. It will cause emotional distress, especially if you’re struggling with mental health issues. If you want to be mistreated, ignored, and disrespected by staff, then this is the place for you. The staff are too busy looking out for each other because they are cool/ friends with each other, so your complaints won’t matter. They’re completely unprofessional, sitting in the office talking about clients behind their backs. Most of them have ZERO experience in the mental health field—they hire anyone, and it shows. BCS staff don’t know their jobs, constantly give wrong information, and can’t help you with anything because they don’t know anything. Tracy Coit, the Division Director , shows favoritism to Searise supportive housing tenants and does NOTHING to support the Searise program. You can’t even get in touch with Jodi Querbach, the Executive Director, because she flat-out refuses to respond. She ignores phone calls, emails, and voicemails like they don’t matter. Once you bring up a complaint, she acts like you’re invisible. She has no interest in solving problems. Tracy says Jodi “trusts her” and “has her back,” which explains why nothing ever gets resolved. When you first move in, they act nice, but it’s all a facade. They don’t care about you and never will because they are only there for a paycheck. I transferred from Cortelyou to Searise, both BCS programs, and it’s been nothing but problems. My old case manager at Cortelyou messed up my 2010e, and I was denied a One Shot Deal because they didn’t know what they were doing. The staff refused to help me fix it, and now I’m stuck dealing with the problems they caused. I moved into Searise in September, and the apartment needed repairs and replacements immediately. BCS didn’t even bother inspecting the place before moving someone in. Now, almost in May, nothing has been fixed. BCS doesn’t care about their tenants at all. They blame management, but this is YOUR program why aren’t you making sure things are right? There’s ZERO support, and nothing ever gets done. BCS website and videos are all lies. They paint a picture like they actually care about their clients, but it’s all for show. They don’t care, they don’t help, and they don’t stand by anything they claim.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.5 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Contact Information

Building icon

285 Schermerhorn street
Brooklyn, NY 11217

Fact checked and written by:
Chika Uchendu
Edited by:
Kerry Nenn, BSW

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Reviews of Brooklyn Community Services

4.1/5 (45 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

4.1 (45 reviews)
Darrell Gregg
1 week ago
1

The BCS shower bus hasn't been the same since Nicole and Cadet quit BCS. Thankfully, they hired them back. It's one of the smartest decisions BCS has ever made. Just ask all the homeless people they helped. However, BCS seems to have forgotten why they quit in the first place. If BCS management doesn't start treating them with the respect and monetary compensation they deserve they will lose them again. Without those two, the shower bus program is done. Well, Nicole and Cadet have both quit BCS again. It's crazy how their personal health and safety was put at risk numerous times. When a security company offered to provide security for them for free. Their manager at the time didn't follow through with the security company. They were mistreated, abused and underpaid by BCS management. They let two of the most amazing and caring people go. You think that BCS would have learned from when they quit previously. Who would want to work at place where they don't care about the well-being of it's employees If it wasn't for those two, there wouldn't be a shower bus program, in addition to other BCS programs that they are involved in. The people that they helped and supported are the ones who are truly going to suffer. Which is truly a shame especially how things have been lately. A lot of people are going to need help. Most of the positive reviews on Facebook are fake. BCS has their employees writing those positive reviews. However, if you go to Indeed, Glassdoor, you will see the real reviews of current and former BCS employees for yourselves. They reviews aren't very positive. The former CEO Janelle wasn't a good person and she treated her employees like trash. Why do you think there is such a high turnover of staff? That is why she has been eventually fired and removed. They have and continue to put their employees' safety at risk, in violation of numerous OSHA and safety regulations and policies. In the past, there have been several serious incidents that which employees' safety and well-being were put at after being threatened with physical violence by BCS clients. In one of the incidents, a person was murdered in front of BCS employees. At none of these incidents did BCS Management contact the police. They were worried about how these incidents would look to the BCS Board members. A horrible place to work, they don't take care of their employees, horrible management and leadership. Human Resources, won't respond back to employees' correspondence when they need or require assistance. Luke Feldman, who calls himself, the Chief Human Resource Officer is truly inept, clueless, and is the main reason that Human Resources is in such a state of chaos. If he paid as much attention to the Human Resources department, as he did to other departments and programs, it would be the best-run department at BCS. It's so crazy that this man is paid over $170,000.00 a year and doesn't have a clue what he's doing. There are BCS employees who have worked at BCS for many years and never owed money to the IRS after filing their taxes until Luke Feldman came and got involved with the finance department for no apparent reason. He was a huge part of why Neil, the former CFO, left BCS. Luke Feldman, was even trying to find a way not to give medical benefits to employees, who retired under the old BCS retirement plan. It is truly amazing that someone so incompetent and clueless can hold such a high position in the organization. If you go to LinkedIn and look at his previous job history you see that for the most part, he moved around a lot and except for a few exceptions he usually isn't in an organization no more than 2 years. I know that at one place he worked, he got chewed out by upper management and came out of the meeting crying. If he's doing the same things there that he's doing at BCS it's not a surprise that he got chewed out by his previous employer. Too bad he hasn't learned any lessons.

Greigh Woodz
2 months ago
1

Reposting because BCS got my review deleted because the truth hurts and staff is trying to cover for each other so they won’t look bad. Do NOT move into any BCS supportive housing programs. It will cause emotional distress, especially if you’re struggling with mental health issues. If you want to be mistreated, ignored, and disrespected by staff, then this is the place for you. The staff are too busy looking out for each other because they are cool/ friends with each other, so your complaints won’t matter. They’re completely unprofessional, sitting in the office talking about clients behind their backs. Most of them have ZERO experience in the mental health field—they hire anyone, and it shows. BCS staff don’t know their jobs, constantly give wrong information, and can’t help you with anything because they don’t know anything. Tracy Coit, the Division Director , shows favoritism to Searise supportive housing tenants and does NOTHING to support the Searise program. You can’t even get in touch with Jodi Querbach, the Executive Director, because she flat-out refuses to respond. She ignores phone calls, emails, and voicemails like they don’t matter. Once you bring up a complaint, she acts like you’re invisible. She has no interest in solving problems. Tracy says Jodi “trusts her” and “has her back,” which explains why nothing ever gets resolved. When you first move in, they act nice, but it’s all a facade. They don’t care about you and never will because they are only there for a paycheck. I transferred from Cortelyou to Searise, both BCS programs, and it’s been nothing but problems. My old case manager at Cortelyou messed up my 2010e, and I was denied a One Shot Deal because they didn’t know what they were doing. The staff refused to help me fix it, and now I’m stuck dealing with the problems they caused. I moved into Searise in September, and the apartment needed repairs and replacements immediately. BCS didn’t even bother inspecting the place before moving someone in. Now, almost in May, nothing has been fixed. BCS doesn’t care about their tenants at all. They blame management, but this is YOUR program why aren’t you making sure things are right? There’s ZERO support, and nothing ever gets done. BCS website and videos are nothing but a lie. They paint a picture like they actually care about their clients, but it’s all for show. They don’t care, they don’t help, and they don’t stand by anything they claim.

Itz_Woodz
4 months ago
1

Reposting because BCS got my review removed because the truth hurts and staff is trying to cover for each other so they won’t look bad. Do NOT move into any BCS supportive housing programs. It will cause emotional distress, especially if you’re struggling with mental health issues. If you want to be mistreated, ignored, and disrespected by staff, then this is the place for you. The staff are too busy looking out for each other because they are cool/ friends with each other, so your complaints won’t matter. They’re completely unprofessional, sitting in the office talking about clients behind their backs. Most of them have ZERO experience in the mental health field—they hire anyone, and it shows. BCS staff don’t know their jobs, constantly give wrong information, and can’t help you with anything because they don’t know anything. Tracy Coit, the Division Director , shows favoritism to Searise supportive housing tenants and does NOTHING to support the Searise program. You can’t even get in touch with Jodi Querbach, the Executive Director, because she flat-out refuses to respond. She ignores phone calls, emails, and voicemails like they don’t matter. Once you bring up a complaint, she acts like you’re invisible. She has no interest in solving problems. Tracy says Jodi “trusts her” and “has her back,” which explains why nothing ever gets resolved. When you first move in, they act nice, but it’s all a facade. They don’t care about you and never will because they are only there for a paycheck. I transferred from Cortelyou to Searise, both BCS programs, and it’s been nothing but problems. My old case manager at Cortelyou messed up my 2010e, and I was denied a One Shot Deal because they didn’t know what they were doing. The staff refused to help me fix it, and now I’m stuck dealing with the problems they caused. I moved into Searise in September, and the apartment needed repairs and replacements immediately. BCS didn’t even bother inspecting the place before moving someone in. Now, almost in May, nothing has been fixed. BCS doesn’t care about their tenants at all. They blame management, but this is YOUR program why aren’t you making sure things are right? There’s ZERO support, and nothing ever gets done. BCS website and videos are all lies. They paint a picture like they actually care about their clients, but it’s all for show. They don’t care, they don’t help, and they don’t stand by anything they claim.

Andrew Faria
5 months ago
5

A P
8 months ago
1

Life-threatening conditions have made me feel unsafe in my residence. It has been months since I told MRS. MARGALY MLANDE, JODI QUERBACH, and TRACY COIT that I needed a housing transfer and/or a new HRA 2010e Form. This issue has been harming my mental health, and I suffer from a severe mental illness. Someone, please assist me. Home address: 1921 Cortelyou Road

Loney Isaacs
1 year ago
1

I need a housing transfer and/or a new HRA 2010e Form; I have been asking for two years now. I have severe mental illness, intellectual/developmental disabilities and physical disabilities. One of your clients/residents at BCS’ Sea Rise "Supportive Housing Program" threatened lethal harm to me, I don't feel safe and am afraid for my life. Tracy Coit hasn't helped me in two years. I haven't received ANY service since being a BCS client at Sea Rise "Supportive Housing Program" in Coney Island Brooklyn. Lastly, the staff at Sea Rise don't respect me or my sexuality and I feel harassed, humiliated, disrespected, ignored, discriminated against and unsafe. I'm in a wheelchair and one elevator was broken for over 3-months and BCS did nothing. There are only 2 elevators in a 200-unit building. Both elevators were down for two weeks. They just fixed the second elevator a week ago. SOMEONE PLEASE HELP ME.

Response from the owner
Hi Loney,
Thank you for sharing your feedback about your experience at BCS Sea Rise. Your safety and well-being are our top priorities, and while we acknowledge that some issues are out of our immediate control, we're actively working to address your concerns as swiftly as possible. We know that you have already been in touch with our supervising staff, who are thoroughly investigating your concerns, including the housing transfer, the HRA 2010e Form, and any discriminatory threats to your safety. We encourage you to continue working with them to receive the support and care you deserve. Your feedback is invaluable, and we're fully committed to resolving these issues promptly and effectively. Thank you for helping us support you best, and please do not hesitate to contact supervising staff should you need further assistance.
Marvin Cosigua
1 year ago
5

Shaodong Qi
1 year ago
5

Good job everyone! You folks are the best!

Fanny Davila
1 year ago
5

Gracias teacher por ser el mejor

Aniuska Duque
1 year ago
5

My teacher Jack and,staff are the Best!

Julio Nonato
1 year ago
5

My teacher Jack and staff are de best !

Elmer Martin
1 year ago
5

My teacher jack

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