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Atrium Health Behavioral Health Psychiatry & Counseling

16740 Davidson-Concord Rd, 73 200 Davidson, NC 28036
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Carolinas HealthCare System Behavioral Health NC 28036

About Atrium Health Behavioral Health Psychiatry & Counseling

The team creates a plan that addresses your addiction and co-occurring mental health conditions, often called dual diagnosis. Your customized treatment plan utilizes evidence based treatments such as cognitive behavioral therapy and dialectical behavior therapy. These techniques are designed to help you identify negative thought patterns and change them so they no longer trigger your addictive behavior. They offer treatment in inpatient and outpatient settings.

They have the only freestanding dedicated psychiatric emergency room in the Charlotte, North Carolina, region that treats children, adolescents and adults. Their behavioral health services include addiction treatment, forensic psychiatry and psychology, partial hospitalization programs and maternal wellness programs.

This whole person approach improves your outcomes and addresses your mental, emotional and physical health issues. They focus their efforts on screening and detecting illness early, treatment, and educating the community to improve identification. The helpline is staffed 24/7 where you can receive a referral to a behavioral health specialist or get more information about community resources.

Latest Reviews

Brooklynn James
1 week ago on Google
5
Honestly, imma be honest with everyone. This is a great place, I understand some of the comments, however, I believe for me personally I thought it was amazing experience. I wasn’t in there for long and I completely understand why they don’t just give out information to people. I came there a few days ago. Had a LONG time in the hospital, and even tho I was somewhat rude due to my issues and anxiety. They STILL treated me, both ways in a mentally and in a healthy way, and treated me with respect and like an adult as well. I no longer have to live with my panic attacks and anxiety due to them. Plus they give you your rights on a paper so if you’re involuntary they allow you to leave and make reasonable decisions with how to get out. However if you’re scared of being alone, and not having your phone don’t recommend. It’s not ment for everyone.
Response from the owner1 week ago
Your feedback is very important to us. Thank you for the kind review! We are dedicated to providing the best experience possible.
Lisa Miller
1 week ago on Google
1
Cancelled me as a patient when I asked to be transferred to someone else after having increasingly frustrating experiences with provider. Said they would reach out in a week, didn’t reach out until months later - after I was only provided 2 months or refills, a shorter than the usual period, which felt retaliatory as in that appt I expressed frustration directly with provider. The med change was also extreme, and I suffered for 2 months trying to figure out what was going on. Not to mention being forced into finding another provider in a very short period of time, before they even sent the notice because I knew this was going to be the response when I heard nothing after a few weeks. So, if you choose to go here - don’t plan on having any opinions or expressing concerns with your treatment. Patients deserve better than brief 15 minute appointments where your provider sits behind a computer the entire time typing, telling you the same thing over and over because they’re not interested in your care. Mind you, the first time I ever came here a student sat through my intake - incredibly uncomfortable, should have been warned and given an actual choice in the matter. Should have never went back after that.
Response from the owner1 week ago
Thank you for your feedback. We’re sorry to hear that your experience didn’t meet your expectations. Please call our Customer Care Line at 704-355-8363 so we can address your concerns.
Erick Smith
2 weeks ago on Google
5
Namratha Boda MD is top notch when it comes to health care providers. Atrium staff are always friendly and helpful. Everything runs smoothly from visit to scheduling to medications. I’ll stay here for as long as I can. Want good care I strongly suggest you call them. I come here every 3 months and can’t think of one reason I’ll ever stop. I highly recommend it here to everyone.
Response from the owner1 week ago
We appreciate your very kind review! We’re happy to hear that you had a great experience at Atrium Health Carolinas Psychiatry and Behavioral Wellness Davidson. Thank you for choosing us to care for you!
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Rehab Score

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7 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient programs are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare. Outpatient is available for children, teens and adults.

inpatient iconInpatient

Clients receiving treatment at an inpatient rehab facility are typically in early recovery or are at heightened risk of relapse. Clients in inpatient care remain at the facility for the duration of their program, enabling them to focus solely on their recovery. Inpatient treatment typically involves extensive psychotherapy, often including group and family counseling as well as one-on-one sessions. Recovery-focused life skills education is another common service. Many rehabs also offer evidence-based holistic therapies.

partial-hospitalization iconPartial Hospitalization Program

A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

There are many types of drug rehab in North Carolina. To receive treatment for addiction, you can choose from many inpatient and outpatient programs. Often, participants start with detox and work through a full continuum of care that continues with ongoing support for long-term recovery.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Clients who receive cognitive behavioral therapy in North Carolina typically attend five to 20 sessions. During this time, they work with their therapist to learn healthier patterns of thinking, which can help them change their behavior related to substance use.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

If you're struggling with insecurity about your ability to make changes in your life, motivational interviewing in North Carolina could be a good solution. This type of therapy offers support and empowerment to help you explore your options and decide how to move forward with positive changes.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being. Recreational therapy is used on children and teens.

Amenities

  • spa2 iconYoga Studio
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Rachel Elizabeth Thommen, MD

Psychiatry

Paul Wayne Natvig, MD

Psychiatry

Terri Watters Klosek, PsyD

Psychologist, Psychology

Michelle C. Rice, LCMHC

Licensed Clinical Mental Health Counselor, Psychiatry

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 6480

Contact Information

Building icon

16740 Davidson-Concord Rd
73 200
Davidson, NC 28036

Fact checked and written by:
Gayle Morris, BSN, MSN
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Davidson

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Reviews of Atrium Health Behavioral Health Psychiatry & Counseling

3.48/5 (141 reviews)
1
Staff
1
Amenities
1
Meals
1
Value
1
Cleanliness
5
77
4
9
3
7
2
4
1
47

Reviews

1
Inpatient Care

My daughter was admitted to DBH, from Atrium Hospital after a suicide attempt. They kept her 5 days and a receptionist contacted on a Sunday morning to pick her up that day. No communication from any staff or Dr. She committed suicide 2 days later. They claimed she was safe ... Read More

MJ K.
Reviewed on 12/17/2024
Staff
1
Amenities
1
Meals
1
Value
1
Cleanliness
1
2.5

The good thing about this place is that is very neat, sadly, it is very difficult to get admitted here and after they accept to treat someone they prohibit them to speak/stay in touch with their family. Sometimes they even give the patients more medication than what they rea ... Read More

Reviewed on 9/6/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.5 (139 reviews)
Brooklynn James
1 week ago
5

Honestly, imma be honest with everyone. This is a great place, I understand some of the comments, however, I believe for me personally I thought it was amazing experience. I wasn’t in there for long and I completely understand why they don’t just give out information to people. I came there a few days ago. Had a LONG time in the hospital, and even tho I was somewhat rude due to my issues and anxiety. They STILL treated me, both ways in a mentally and in a healthy way, and treated me with respect and like an adult as well. I no longer have to live with my panic attacks and anxiety due to them. Plus they give you your rights on a paper so if you’re involuntary they allow you to leave and make reasonable decisions with how to get out. However if you’re scared of being alone, and not having your phone don’t recommend. It’s not ment for everyone.

Response from the owner
Your feedback is very important to us. Thank you for the kind review! We are dedicated to providing the best experience possible.
Lisa Miller
1 week ago
1

Cancelled me as a patient when I asked to be transferred to someone else after having increasingly frustrating experiences with provider. Said they would reach out in a week, didn’t reach out until months later - after I was only provided 2 months or refills, a shorter than the usual period, which felt retaliatory as in that appt I expressed frustration directly with provider. The med change was also extreme, and I suffered for 2 months trying to figure out what was going on. Not to mention being forced into finding another provider in a very short period of time, before they even sent the notice because I knew this was going to be the response when I heard nothing after a few weeks. So, if you choose to go here - don’t plan on having any opinions or expressing concerns with your treatment. Patients deserve better than brief 15 minute appointments where your provider sits behind a computer the entire time typing, telling you the same thing over and over because they’re not interested in your care. Mind you, the first time I ever came here a student sat through my intake - incredibly uncomfortable, should have been warned and given an actual choice in the matter. Should have never went back after that.

Response from the owner
Thank you for your feedback. We’re sorry to hear that your experience didn’t meet your expectations. Please call our Customer Care Line at 704-355-8363 so we can address your concerns.
Erick Smith
2 weeks ago
5

Namratha Boda MD is top notch when it comes to health care providers. Atrium staff are always friendly and helpful. Everything runs smoothly from visit to scheduling to medications. I’ll stay here for as long as I can. Want good care I strongly suggest you call them. I come here every 3 months and can’t think of one reason I’ll ever stop. I highly recommend it here to everyone.

Response from the owner
We appreciate your very kind review! We’re happy to hear that you had a great experience at Atrium Health Carolinas Psychiatry and Behavioral Wellness Davidson. Thank you for choosing us to care for you!
Diana Truman
2 weeks ago
4

Dr Thommen is a brilliant doctor. Wonderful to work with her. Very very conservative about meds and deeply knowledgeable regarding interactions and tapers. If I had any small criticism, it would be that she is overly conservative during a crisis. So there is delayed medical help. And-that’s how it feels from my patient perspective. But to the positive she never over-prescribes.

Response from the owner
Your satisfaction is important to us. We're pleased to know you had a positive experience. Our team is dedicated to providing top-notch care. Thank you!
Kris Rodriguez
2 weeks ago
5

Wonderful facility and faculty. Compassionate and empathetic counselors. Caring and attentive nurses. The entire atmosphere makes you feel safe and well taken care of. My entire experience was both enjoyable and positive. Really a great place. I've been looking for a place like this closer to home, but if needed, I'd go back. Very attentive.

Response from the owner
Your satisfaction is important to us. We're pleased to know you had a positive experience. Our team is dedicated to providing top-notch care. Thank you!
Pamela Murray
3 weeks ago
5

Tami Gosselin
4 weeks ago
5

I LOVE Dr. Thommen. She is the absolute best! 15/10

Response from the owner
Thank you for bringing this to our attention. We apologize for any issues you encountered and are committed to making improvements. Please call our Customer Care Line at 704-355-8363 so we can address your concerns.
Patricia Cruver
1 month ago
5

This is Patricia Cruver calling. I absolutely love Dr Boda. I think this woman knows exactly what she’s doing. She has helped me so much. I cannot thank her enough. It would be nice if you gave her a raise.!!!

Response from the owner
We’re so pleased to hear that you had a great experience. Thank you for your positive feedback and for choosing Atrium Health.
Toby Anderson
1 month ago
1

Mannn. 3rd delivery in a row. John don't tip. GIVE THIS MAN A RAISE

Veronica Bucket
1 month ago
1

Oh man. They must have TERRIBLE employee morale. They can't even afford to tip their delivery drivers. Even on $200 plus orders

Rhetta Prince
1 month ago
5

Brian WILLIAMS
1 month ago
5

Justin is a wonderfully insightful therapist.

Response from the owner
Thank you for the kind words! We are so please to hear about your positive experience! Our dedicated team looks forward to providing excellent care throughout your health care journey.
Overall Experience
Date Submitted
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