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Atrium Health Behavioral Health Psychiatry & Counseling

380 Copperfield Blvd. Concord, NC 28025
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Carolinas HealthCare System Behavioral Health NC 28025

About Atrium Health Behavioral Health Psychiatry & Counseling

Atrium Health Behavioral Health, Psychiatry & Counseling provides behavioral health services and substance use disorder treatment for adults in Concord, North Carolina. Their behavioral health treatment focuses on helping you to manage your thoughts and behavior to ultimately helps improve your quality of life.

Intensive Outpatient Program Substance Use Treatment

While mental health treatment is available across the lifespan from childhood through geriatrics, alcohol and substance abuse treatment is reserved for adults only. Their treatment options include individual, group, and family therapy settings, medication management, and an intensive outpatient program for chemical dependency.

Alongside treatment for substance use disorders and addiction, they also provide mental health care, including psychiatric and psychological evaluations, psychological testing, neuropsychiatry, and stress management. This ensures that you receive complete and seamless care by addressing substance use disorders and mental health conditions.

Dual Diagnosis Treatment

They also offer a dual diagnosis program that addresses mental health and substance use disorder simultaneously, since these typically exacerbate each other. They offer trauma-informed care and couples and family therapy, recognizing that substance use disorder affects you and your loved ones.

They have a large and experienced team that treats over 200,000 individuals each year across seven locations in North Carolina. Your individualized treatment plan is based on evidence-based care and an initial comprehensive evaluation that is monitored and adjusted throughout treatment as your goals change.

They work with most major health insurance providers in the local area and will help verify your insurance coverage before you begin treatment. They also have research and clinical trials available to test new treatments to make mental health care more accessible and effective.

Latest Reviews

Tay
2 months ago on Google
5
Great place for therapy. I ve been to a few therapists who have almost convinced me therapy isn t important or worth another try until I found Zachary Weir. Very good therapist, definitely recommend. The receptionists are very sweet here as well!
Response from the owner1 month ago
It s wonderful to hear that you had such a great experience with us. Our team works hard to ensure a smooth and pleasant visit, so it s rewarding to know that our efforts are making a difference. Thanks for sharing!
Zach C
7 months ago on Google
2
I received a letter in the mail about counseling from the prior session. I called the office three times in two days, leaving voicemails for the therapist I spoke with along with the office manager. A nurse also sent a message to both, here it is three (business) days after the first voicemail and I've yet to hear anything from anyone from the office. In my opinion this is very unprofessional along with irresponsible for their profession.
Response from the owner2 months ago
We apologize for any issues you encountered and are committed to making improvements. Please call our Customer Care Line at 704-355-8363 so we can address your concerns.
emma hiott
7 months ago on Google
5
I normally do not leave reviews for medical practices, but this week I changed my mind for a good reason. I have seen Dr. Viamonte for the past year and I have felt supported by him. He has given me a corrective experience, and I have felt heard by him. He is one that will hold you accountable for what you can control in your life, which is needed in the mental health field.So from one mental health professional to another, you re a good one Dr. Viamonte!
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Rehab Score

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7.4 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.
medically-assisted-detox iconMedically Assisted Detox
A medically assisted detox is the safest way to remove addictive drugs and alcohol from your body. A team of licensed medical professionals will look after you 24/7 to monitor your health, help minimize discomfort, and provide medications if necessary to alleviate any withdrawal symptoms. This process is typically the first step in your recovery and may take around 5-7 days, although length will depend on your individual needs.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

There are many types of drug rehab in North Carolina. To receive treatment for addiction, you can choose from many inpatient and outpatient programs. Often, participants start with detox and work through a full continuum of care that continues with ongoing support for long-term recovery.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Clients who receive cognitive behavioral therapy in North Carolina typically attend five to 20 sessions. During this time, they work with their therapist to learn healthier patterns of thinking, which can help them change their behavior related to substance use.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Recreational therapy in North Carolina helps you during drug and alcohol addiction recovery by engaging you in activities that support your physical and mental health. Sports, arts, and outdoor adventures give you positive experiences that help replace substance use and help you develop healthy habits and a support network.

Amenities

  • private iconPrivate Setting

Staff & Accreditations

Staff

Eugene A. Woods, MBA, MHA, FACHE

CEO

Bobbie Byrne, MD, MBA

EVP, CIO

Brad Clark

EVP, CFO

Betty Jo Rocchio, DNP, RN, CRNA, CENP, EBP-C

EVP, Chief Nurse Executive

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 6480

Contact Information

Phone icon (704) 403-1800
Building icon

380 Copperfield Blvd.
Concord, NC 28025

Fact checked and written by:
Gayle Morris, BSN, MSN
Edited by:
Peter Lee, PhD

Rehab in Cities Near Concord

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Reviews of Atrium Health Behavioral Health Psychiatry & Counseling

3.1/5 (73 reviews)
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Overall Experience
Date Submitted
Reviewer

Google Reviews

3.1 (73 reviews)
Brenda Sharp
1 month ago
5

Dr. Calloway is the best. He's very kind and he listens, and its clear he actually wants to help. The front desk staff is always very nice and cheerful.

Response from the ownerInvalid relative date format:
We’re so happy to hear that you had a great visit and that our team met your expectations. Thank you for recognizing our efforts and for your thoughtful feedback!
Natasha Brooks
1 month ago
5

I cannot speak highly enough of the care I’ve received from Dr. Kavita Kothari and therapist Michelle Parrom at Atrium Behavioral Health in Concord. They have been an incredible support system through my journey with depression, anxiety, and PTSD. Both are extremely dedicated, compassionate, and truly invested in my well-being. Their support goes beyond our sessions—they consistently provide helpful recommendations, resources, and ensure all necessary paperwork is submitted promptly, especially during times when I struggle to focus on work and manage daily life. Dr. Kothari and Michelle always have my best interest at heart, and their commitment to helping me reach a better place emotionally and mentally means the world to me. The office staff also deserves recognition for their kindness and exceptional customer service. From start to finish, every interaction at this clinic has been welcoming and professional. If you’re looking for mental health support, I highly recommend Atrium Behavioral Health in Concord for their outstanding psychiatry and therapy services. You’ll be in caring and capable hands.

Response from the ownerInvalid relative date format:
Thank you for your wonderful review! We’re glad to know that you had a smooth and positive visit with us. Our team is dedicated to providing exceptional care, and your feedback means a lot to us.
Ashley Wilhelm
2 months ago
1

My daughter was seeing doctor Witte and we had to reschedule a couple times and then she canceled on us. I tried to get a different provider and was told we have to go through a whole process. The next thing I know I’m getting a letter saying my daughter is dismissed and can’t see any provider at Concord or Harrisburg’s office. The reason being because she didn’t follow medical advice, which very untrue we did everything Dr. Witte said. So now my daughter can’t get the help she needs. I thought doctors were supposed to care for their patients not prevent them from getting the care they need. Thanks a lot Dr Witte!

Response from the ownerInvalid relative date format:
We appreciate your feedback and are sorry to hear about the difficulties you encountered. We strive for high standards and would like to address your concerns. Please call our Customer Care Line at 704-355-8363 to discuss further.
Tay
3 months ago
5

Great place for therapy. I’ve been to a few therapists who have almost convinced me therapy isn’t important or worth another try until I found Zachary Weir. Very good therapist, definitely recommend. The receptionists are very sweet here as well!

Response from the ownerInvalid relative date format:
It’s wonderful to hear that you had such a great experience with us. Our team works hard to ensure a smooth and pleasant visit, so it’s rewarding to know that our efforts are making a difference. Thanks for sharing!
Ashley George
4 months ago
5

emma hiott
7 months ago
5

I normally do not leave reviews for medical practices, but this week I changed my mind for a good reason. I have seen Dr. Viamonte for the past year and I have felt supported by him. He has given me a corrective experience, and I have felt heard by him. He is one that will hold you accountable for what you can control in your life, which is needed in the mental health field.So from one mental health professional to another, you re a good one Dr. Viamonte!

Zach C
7 months ago
2

I received a letter in the mail about counseling from the prior session. I called the office three times in two days, leaving voicemails for the therapist I spoke with along with the office manager. A nurse also sent a message to both, here it is three (business) days after the first voicemail and I've yet to hear anything from anyone from the office. In my opinion this is very unprofessional along with irresponsible for their profession.

Response from the ownerInvalid relative date format:
We apologize for any issues you encountered and are committed to making improvements. Please call our Customer Care Line at 704-355-8363 so we can address your concerns.
Kevin West
8 months ago
1

Called ahead to make my provider aware I was running 15 minutes behind schedule to be turned away due to a 10 minute grace period I was unaware of that is absolutely nowhere in writing waste of a 30 minute drive and i had this appointment for months!!!!!!'

Response from the owner8 months ago
Thank you for bringing this to our attention. We apologize for any issues you encountered and are committed to making improvements. Please call our Customer Care Line at 704-355-8363 so we can address your concerns.
Metrolina Counterintelligence (VC)
8 months ago
5

I came here when one of my best friends and fellow officer (RIP) recommended John Norris as a great counselor for PTSD. He was right, as it's been a blessing ever since. I realize that every patient's experience can be different, but as for me, it has been nothing but pleasant and very helpful. UPDATE 2024.. A sad update to share, but the fellow I speak so highly above, recently went home to be with the Lord. I will always be grateful for the help he afforded to myself and one of my best friends and former fellow officers(RIP). God bless.

Response from the ownerInvalid relative date format:
Thank you so much for taking the time to leave a positive review! We really appreciate it and are thrilled to hear that you had a great experience at Atrium Health Behavioral Health Psychiatry Concord.<br>
Patrick Hilton
8 months ago
1

This place is terrible for people suffering with mental health issues they don't leave voice mails or try to return calls. my psychiatrist put me on meds that came with terrible side effects I spoke with her on changing the meds or doing something to counter the side effects her response there chemicals they will had side effects as she ups the medicine. Later on I was admitted into a hospital when I got out I called to see if I could see a different provider at this facility only to be told there's no providers willing to see me and the psychiatrist I was seeing doesn't want to see my anymore. This is extremely depressing If you need mental help do yourself a favor and go to daymark or another facility that actually cares for your mental health.

Response from the ownerInvalid relative date format:
Thank you for letting us know about your experience. We apologize for not meeting your expectations and would like to discuss how we can improve. Please call our Customer Care Line at 704-355-8363 to discuss further.
Andrea Tucker
10 months ago
5

The staff is Excellent, Outstanding, Caring, and loving. We need more like them

Response from the ownerInvalid relative date format:
Thanks! Our team works hard to provide the best possible care and we appreciate your kind words!
Corinna Bonilla
11 months ago
5

The front desk is always friendly, and Dr. Calloway has been amazing! My husband is a complicated case, but Dr. Calloway is great about listening to our concerns. He also answers messages in a timely manner and follows up with us quickly.

Response from the ownerInvalid relative date format:
Thank you so much for taking the time to leave a positive review! We really appreciate it and are thrilled to hear that you had a great experience.
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