This abomination non-profit establishment does not care about the wellbeing of their clients. In fact, they will utterly destroy you, mentally & physically. You'll end up needing more help than you did before. The laws, policies (as well as their own policies, legal and ...
About Central Nassau Guidance and Counseling Services, Inc.
Central Nassau Guidance and Counseling Services is a nonprofit Certified Community Behavioral Health Clinic in Hicksville, New York. They provide specialized mental health and substance use disorder treatment for residents of Nassau and Suffolk counties.
Integrated Care through Clinical Outpatient Services
Their outpatient services provide integrated care for children, adolescents and adults who have been impacted by mental health or substance use disorders. Their clinical team will work with individuals to create a treatment plan to meet their unique needs. This includes individual and group counseling and family therapy.
Proven MAT Support
Additionally, they offer services for individuals who may need detox and medication assisted treatment (MAT) due to opioid, alcohol or benzodiazepine addiction. The use of FDA approved medications to help ease withdrawal symptoms often experienced in early recovery, not only makes the process less stressful by normalizing brain chemistry and stabilizing body functions. The use of MAT has been shown to reduce the risk of relapse and decrease the risk of overdose death.
Case Management and Community Connections
The case management team will help individuals to get the additional supports they may need to support long term sobriety. This includes connecting people with community resources and help with understanding and navigating their health benefits. For current and former military members, their specially trained mental health professionals provide support and treatment that acknowledges the unique needs of veterans.
They accept most commercial insurance plans and accept Medicaid and Medicare. For individuals who cannot pay or are uninsured, they offer reduced fees for those who qualify.
Facility Overview
15 Number of Available Beds
Latest Reviews
My brother has been in the agency's care for more than five years, yet they are now asking for his Social Security card, birth certificate, and ID documents that were provided during the on boarding process and should have been securely kept in his file.This situation goes beyond a simple administrative error; it highlights a serious lack of attention. The absence of these important documents after all this time raises significant concerns about the company s record-keeping methods.My experiences with this agency have been consistently disappointing, characterized by disorganization, poor communication, and now, the mishandling of sensitive personal information. CN Guidance and Counseling Services is mismanaged and indifferent to the needs of its clients.This agency is terrible, and I would never recommend it to anyone. A complete overhaul of this agency is necessary!
Absolute worst mental health facility on the island!!
Response from the owner2 months ago
We are sorry to hear about this issue and would like to speak with you to discuss your concerns. Please contact our Vice President, Program Excellence, Jaclyn McCarthy, at 516-822-6111 at your earliest convenience to discuss.
Front desk and scheduling team members need to improve on their professional customer service skills. At least don't be rude when calling the clients.
Response from the owner1 week ago
We are sorry to hear about this issue and would like to speak with you to discuss your concerns. Please contact our Vice President, Program Excellence, Jaclyn McCarthy, at 516-822-6111 at your earliest convenience to discuss. 
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
7.1 / 10
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Location
Accepted Insurance
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Addiction Treatments
Levels of Care
Outpatient Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Aftercare Support Clients in rehab aftercare programs receive a customized portfolio of services designed to promote their sustained sobriety. These clients have completed high-level treatment, are typically exiting detox and/or intensive inpatient care and are reintegrating into their home, workplace, and community. Rehab aftercare services address addiction disease as a chronic condition requiring continuing care. Clients typically work with case managers and recovery teams to access necessary resources, such as peer coaching and 12 step program induction support.
Sober Living Homes The ultimate goal of a sober living home in New York is to provide structure and support for those who want to maintain sobriety. Often, sober living homes are a transitional space for those moving from residential treatment to mainstream life. Residents typically stay at least 90 days, with most living in the halfway house for more than six months.
Intervention Services A drug intervention in New York occurs when family members and friends lovingly confront someone with a substance use disorder. The goal of this confrontation is to motivate the person to seek treatment. Loved ones point out how the person's destructive behavior is affecting them in hopes that they will agree to get help. Most inpatient rehab facilities offer intervention services that can help families walk through this process step by step.
Medically Assisted Detox Medical detox involves weaning your body off of addictive substances in a medically supervised environment. If you've become dependent on alcohol and/or drugs, quitting on your own can be uncomfortable and even dangerous. In medically assisted detox, a team of licensed medical professionals will help manage potential withdrawal symptoms, ensuring that you're as safe and comfortable as possible. This process typically takes about 5-7 days, although the length will depend on your individual needs.
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Introduced in 1983, motivational interviewing is a method to help clients commit to change. It's based on the philosophy that change is hard, and clients must explore their own options and come to their own conclusions rather than receive warnings or advice from the therapist.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
As you recover from addiction, eating the right foods will help you heal and build your health for long term sobriety. Nutrition therapy teaches you about the nutrition your body needs and how to eat the right foods to support your recovery.
Nicotine is an addictive substance found in cigarettes. When you stop smoking, your body experiences withdrawal from this substance. Nicotine replacement therapy lets you slowly reduce your nicotine intake so you experience minimal withdrawal symptoms. Eventually you'll be down to zero.
Amenities
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Residential Setting
Staff & Accreditations
Staff
Jeffrey Friedman
CEO
Nancy M. Manigat, MBA, LCSW
COO
Jean Bentley, CPA
CFO
Sherri Kaplan, LCSW-R
Vp of Program Excellence
Jaclyn McCarthy, LMHC
VP of Program Excellence
Dr. Asma Ejaz
Medical Director, Integrated Counseling and Recovery Services
Roseann Falcone, LMHC
Clinical Director, Mobile Recovery Unit
Robert Benrubi
Director of Legal & Healthcare Regulatory Compliance
Accreditations
State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.
State License: New York
Contact Information
(516) 822-6111 
950 South Oyster Bay Road
Hicksville, NY 11801
Get Help Now - 914-301-7675
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Fact checked and written by:
Cary Damerow, BA, LPN
Edited by:
Courtney Myers, MS
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