Clinical Support – Options - Springfield, MA

About Clinical Support – Options

Clinical Support – Options, located in Springfield, Massachusetts is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment.

Specialty rehab programs at Clinical Support – Options include age-appropriate treatment for teens addressing adolescent-specific issues, age-sensitive addiction treatment considering health and life-stage issues of older adults, and accessible addiction treatment using sign language and adapted communication methods.

Latest Reviews

Melba Staton

10 months ago on Google

I have dealt with the CSO Program of 1 Federal Street Building 102 Springfield, Massachusetts 01109. When in this program I was placed with 2 different roommates per the program. The first roommate was a decent human being but the 2nd was a nightmare. The woman was moved from 3 previous residences due to not being able to get along with the other tenants. The Collage Street in Springfield, MA. was her 4th and final move. I was attacked twice by this woman and the CSO Program, Springfield Police Officers, and The District Attorney none of them listened or attempted to help or deal with the issues that were happening. On April 8th, 2021 I was diagnosed with incurable Multiple Sclerosis and there are 3 metal pins in my right hip and 1 metal pin in my left hip. The metal pins in my hips give me the ability to walk. Both the program and my attacker were aware of this but she still attacked me anyway. I have lost my job of almost 10 years, the ability to financially support myself, become homeless again, and have a criminal record which prevents stable housing. Due to my Multiple Sclerosis I am unsure if I will ever be able to work again. I am warning anyone that is thinking about letting CSO Program lie to you and tell you they want to help you or assist you to get back on your feet. I trusted these people that call themselves counselors but they are far from that.

Leona Bricault

1 year ago on Google

This organization is shady and does a lot of terrible things to vulnerable people.

Wandering Onigiri (Xamora)

3 years ago on Google

Is there a reason why this particular practice actively invalidates and ignores clients who are diagnosed autistic or on the spectrum who are constantly trying to advocate for themselves? The only one with a shred of empathy seems to be the one receptionist thats been there for years. Don't worry, I'll wait for a logical response.

Rehab Score

Our Methodology

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5.6 / 10

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Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Outpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Contact Information

(413) 737-9544

Website

1 Federal St
Building 102
Springfield, MA 01109

Get Help Now - 413-238-6079

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Reviews of Clinical Support – Options

3.7/5 (14 reviews)

Google Reviews

3.7 (14 reviews)

lashawnda barnett

4 weeks ago

I would've given them 4 stars but it took almost a year to actually get a therapist. I find out before it's almost time for her to leave that she is basically in training and still doing her clinical hours. It didn't matter to me because she was amazing anyway. The therapist I have now is very good and has a lot more experience. She gives me "black aunty" vibes without the judgment. I've never really been suicidal, but I've called crisis after hours or very late when my medical problems start to overload my mind. Just needing to talk to someone to get my mind off the physical pain. I usually call the BHN line but I got outsourced transferred to a person in Mississippi who wasn't really listening to me. Just to talk to someone here who in so many words said "they can't hold up the line" when I asked if I could talk to someone and was on the phone with her for 5 minutes. I just hung up. Instead of cussing her out. The last thing someone in pain who bottles up all their emotions to deal with the physical pain they have is someone to give you an attitude and basically make you feel like you are wasting their time. I'd respect someone saying they have no one available than that bullshit.

11 months ago

julia chipkin

1 year ago

Marisol Vazquez

Sharon Wang

3 years ago

Tony Pouliot

I called and spoke to a very young, inexperienced and (as it turned out) unlicensed woman who said that she accepted my insurance and would schedule an intake interview over the phone. The very next day she called back to say that she CAN'T take my insurance because she wasn't actually a licensed therapist! She then referred me to CSO social worker who would call and take my information if I paid her in advance of that call. Most of the reviews here are 3-5 years old, which is a red flag. Young, inexperienced staff and expensive therapy is no way to run a mental health clinic - especially a "non-profit". Stay away!