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Community Alternatives – Choices

5800 Executive Center Drive, Suite 101 Charlotte, NC 28212
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Community Alternatives - Choices NC 28212

About Community Alternatives – Choices

Community Alternatives – Choices, located in Charlotte, North Carolina is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism and opiate addiction. They offer residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient.

Specialty rehab programs at Community Alternatives – Choices include tailored care focusing on women’s specific needs and experiences and treatment for new mothers, addressing postpartum challenges and childcare needs.

Latest Reviews

Ameshia Long
10 months ago on Google
1
The place is very disorganized, the policies seem to be made up off the fly. When asked for a detailed explanation, or reasoning the “director” has an unprofessional and rude tone. The disorganization of the facility causes families emotional distress, I could see how their back and forth could cause someone to relapse. The facility isn’t a medical facility but REQUIRES NEW medications that medical professionals don’t even have nor believe should be prescribed. I wouldn’t recommend unless you’re the “perfect” fit for them, too bad there’s not a solid definition of what that means for them.
Taylor.
2 years ago on Google
1
the 5800 address is not correct for this place
Elizabeth macLean
3 years ago on Google
1
I called to ask questions about my step son and the lady immediately turned around and went and told his mother exactly what I said! This place is a pos and very ratchet. Stay far away!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.4 / 10

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

There are many types of drug rehab in North Carolina. To receive treatment for addiction, you can choose from many inpatient and outpatient programs. Often, participants start with detox and work through a full continuum of care that continues with ongoing support for long-term recovery.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Vincent Gallo

CEO

Nancy Robertson

CFO

Contact Information

Building icon

5800 Executive Center Drive
Suite 101
Charlotte, NC 28212

Rehab in Cities Near Charlotte

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Reviews of Community Alternatives – Choices

3.9/5 (19 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.9 (19 reviews)
Ameshia Long
10 months ago
1

The place is very disorganized, the policies seem to be made up off the fly. When asked for a detailed explanation, or reasoning the “director” has an unprofessional and rude tone. The disorganization of the facility causes families emotional distress, I could see how their back and forth could cause someone to relapse. The facility isn’t a medical facility but REQUIRES NEW medications that medical professionals don’t even have nor believe should be prescribed. I wouldn’t recommend unless you’re the “perfect” fit for them, too bad there’s not a solid definition of what that means for them.

Morgan Caldwell
1 year ago
5

Jessica Taylor
1 year ago
3

Taylor.
2 years ago
1

the 5800 address is not correct for this place

Elizabeth macLean
3 years ago
1

I called to ask questions about my step son and the lady immediately turned around and went and told his mother exactly what I said! This place is a pos and very ratchet. Stay far away!

Nichele Hodgen
3 years ago
4

I'm kamela I was there from Sept 11 to May 12 for the most part I learned alot about myself learned accountability for the choices I made residential and treatment was clean mind ur business do what you have to do for you and yours do not and i repeat DO NOT SHARE FOOD at treatment thats what got me out the door ne humble and remember most of all YOU CAN NOT TELL HELP HOW TO HELP YOU make the most of your situation and if you don't like rule o well because there's rules everywhere in the world you always remember that

Beth May
5 years ago
5

Allura Scott
5 years ago
4

Rebecca Nichole Larcinese-Bradley (Becca)
6 years ago
5

Ciara Elkovich
6 years ago
1

If I could give zero stars I would. This place looks good on paper but they do not have their stuff together I just left yesterday because they refused to let me go to urgent care while I was puking all over the place that morning. The staff talks to the consumers like you are stupid for asking questions. They are supposed to provide food and I asked for 3 weeks for food and the only way I could feed my daughter was to go without and ask other consumers for food for my baby. They would have me waiting outside holding a newborn and a 14 month old in the heat for an hour and a half waiting on a ride home from the dr when I was only 15 minutes away. There is so much wrong with this place it is unreal I almost lost my mind so I had to leave. Like I said it looks good on paper but it is completely different to be in the program. I don’t know about outpatient but I wouldn’t recommend anyone do inpatient they expect way too much from you and if the child’s grandparents want to keep the child on the weekends they will not allow that and say that you have to do it all on your own and that’s considered getting too much help I can’t even type everything but this place is s joke and they have bed bugs being passed around all of the apartments but the people that get bedbugs will get written up for telling the rest of the consumers about it because they don’t want To exterminate every apartment. It was like a prison and they say the kids aren’t in the program but they have a curfew to be home from their relatives houses and can’t go to see their relatives too often. I have never been so miserable and controlled.

Destiny Benjamin
6 years ago
4

Dianne Weaver
6 years ago
5

This place was and is an answer to prayer for my daughter. It has given her back the best of all she thought she had lost and then some. A second chance. God is good! I love you ladies. ❤️

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