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Community Bridges

358 East Javelina Avenue, Suite 101 Mesa, AZ 85210
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About Community Bridges

Community Bridges is a drug and alcohol rehab facility located in Mesa, Arizona. They provide inpatient treatment for people who have substance use disorder and alcohol use disorder. They treat people who suffer with mental health issues and addiction issues concurrently.

All incoming clients will receive a drug test and a psychiatric evaluation. If there are drugs in your system, you can detox at this facility. You will be assigned a case manager when you come in who will follow you every step of the way.

They have a medically trained staff that will monitor you constantly throughout your withdrawal. They have extensive training in each type of addictive drug. They will be able to provide you with medically assisted treatment if your discomfort from detox is too great.

Impatient services are gender specific here. People in recovery often feel safer and more comfortable in a single-sex environment. They work with many justice system organizations. Many of the clients are there because of drug related convictions.

You will receive both group and individual therapy. The individual sessions you have will be custom to your needs based on your intake information.

Drug rehab always relies heavily on peer support. You will have multiple group therapy sessions per day. Before you leave treatment, you will be referred to local 12-step meetings where you can find a sponsor.

Most psychotherapists who treat substance use disorder will use cognitive behavioral therapy (CBT) in private sessions with clients. This is a type of therapy that teaches you to think differently in order to stop destructive behaviors. They may also use motivational interviewing In which a therapist will ask you questions designed to help you find your own motivation to stop taking substances.

Latest Reviews

Kira Levy
2 months ago on Google
1
I was petitioned here by the Scottsdale Police Department after being hospitalized due to an anxiety attack while under the influence of alcohol. I originally had denied going to the facility but then gave permission to my doctors and agreed to go. However, since I was originally petitioned, I was handcuffed and transported by a police vehicle. once arriving at the facility, I was instructed to put on paper thin "clothes" and handed a sheet as a blanket. The restrooms had metal toilets, wet toilet paper, and no soap. The "facility" is a windowless room that is shared with 50+ others, that has hard reclining chairs as "beds". This place was the most inhumane and disgusting place I have ever witnessed. I was lucky that the staff was kind to me as I was sober upon arrival and well behaved during my stay. However, during the 24 hours I spent at Community Bridges I felt unsafe, as I was in a room surrounded by individuals withdrawing from hard substances and individuals dealing with severe mental illnesses. I understand that that is the main purpose of the facility but, first of all I believe that I was wrongly placed here and second of all I saw how mistreated the individuals who truly needed medical attention were. There were patients who were screaming and crying to be seen by a doctor for being in such pain, who were then chained down and sedated. The whole environment here is disturbing, I got zero sleep as people were screaming, banging on walls, and threatening one another during my whole stay (which is far shorter than any stay I have seen in the reviews, let alone witnessed). I am so thankful that the provider saw that I didn't need to be there and gave me an overnight visit, because if I had been put on a 72-hour hold (typical for petitions), Saturday and Sunday don't even count towards those 72 hours. If I had stayed for any longer, I believe I would've started to go crazy too, as you have no mental enrichment other than a communal deck of uno and some word searches, let alone the fact that the room is bright and full of people screaming at all times, with uncomfortable and dirty sleeping amenities. If you are homeless or in need of an immediate detox, Community Bridges may be the best option for you, however if that is not the case, please do not send your loved ones here and please find them proper care for their needs.
Holly Haile
2 months ago on Google
1
I was discriminated against. I extremely disliked this place.
Bev Strong
2 months ago on Google
1
I just wanted to rewrite my review after some years of thought and consideration over the years. This place is definition of hell on earth. I was here for 4 days in the summer of 2021 after suffering my worst mental health crisis ever after having a traumatic childhood and was sent hear involuntarily. The whole time I was here, there were always bunch of fights physically and lots of screaming or acting out all day and night in a big windowless room full of dirty and uncomfortable recliner chairs with 50 people. For my entire 4 days here, I was so scared and terrified for my life that I barely ate or slept while being here and was in full of fear the entire time. You only get to talk to loved ones 10-20 minutes per day if you re lucky and there were no activities or anything while you sit in the big room, you just sit there and do nothing all day with a small soundless outdated TV while being forced to witness the violence around you all day and night. Not to mention, the place one of the dirtiest places I ve been. When I was sent here, they didn t even notify my loved ones where I was which is awful on their part. It took me to call my loved ones through that phone to notify them before they reported me missing. After my 72 hour hold was up, the staff was very manipulative and deceitful and tried to manipulate me to stay here when I wanted to be out. They badmouthed my demeanor when I was here to get me to stay longer when I was clearly going through a trauma shock by how scary this place was. Thankfully, their manipulation didn t work as I was released after 4 days here with the help of loved ones. But this experience has left an impact on me. I m still traumatized by this place and have had nightmares about this place from time to time years after my experience here. When someone is experiencing a mental health emergency and need immediate help, they don t need any punishment or further distress and have all their human rights taken away like this place does. It makes their mental health a lot worse like it did with me. This place should really be worked on being shut down. Please do not send yourself or any loved ones here! I would definitely give this place zero stars if that was an option.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.5 / 10

Accepted Insurance

Community Bridges works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Inpatient rehab is designed primarily for persons in early recovery and those who are exiting detox programs. It's ideal for clients in crisis or at an elevated risk of relapse. Inpatient treatment centers provide housing and meals, allowing clients to focus on their recovery away from distractions and addiction triggers. Clients engage in intensive psychotherapy, and many inpatient programs feature recovery-focused life skills training and/or complementary therapies like meditation, creative arts therapy, and other holistic treatments.
sober-living iconSober Living Homes
If you're struggling with adjusting to daily life after inpatient rehab, a sober living home in Arizona may be a good option. These residences offer an in-between option where you can practice the skills you learned in rehab in a structured, drug-free environment. This transition can help you prepare to face the "real world" after treatment. You'll live with others in recovery and follow house rules such as contributing to chores and paying rent.
24-hour icon24-Hour Clinical Care
The initial phase of recovery treatment typically includes 24-hour clinical care in Arizona. This constant supervision ensures a safe detox process, which helps the individual physically stabilize from substance use. Patients will receive medications to curb withdrawal symptoms and cravings, as well as other necessary medical treatment. This period typically lasts up to a week, then the individual will receive medical clearance to begin inpatient or outpatient rehab.
medically-assisted-detox iconMedically Assisted Detox
The safest way to remove addictive substances from your body is done under the care of licensed medical professionals. Known as medically assisted detox, this level of care is typically in an inpatient setting with a team of medical experts that may include doctors, nurses, and mental health clinicians. Medications like Suboxone, methadone, or Vivitrol may be administered to help alleviate withdrawal symptoms.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical behavior therapy in Arizona focuses on acceptance of your reality and behaviors while also attempting to make changes in unhealthy behaviors. It has been shown to be effective for the treatment of anxiety, depression, PTSD, and substance use disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

John Hogeboom

President/CEO

Scott Hatlen

COO

Dr. Annette Lusko

CMO

Emily Koch

Chief Nursing Officer

Dr. Vicki Phillips

Chief CLinical and Development Officer

Jamie Pothast

VP of Crisis Services

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Phone icon (480) 507-3180
Building icon

358 East Javelina Avenue
Suite 101
Mesa, AZ 85210

Fact checked and written by:
Eliza Gale
Edited by:
Courtney Myers, MS

Rehab in Cities Near Mesa

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Reviews of Community Bridges

2.17/5 (103 reviews)
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Reviews

1

Family member Did not receive adequate treatment instead was told to get a restraining order on me to stop petitions lol super pathetic. Obviously whoever is in charge is not wise. Plus folks do not I repeat DO NOT BRING YOUR FAMILY MEMEBRS HERE THEY DON'T HELP THEM. In fact ... Read More

Reviewed on 4/7/2023
1

If I could give no stars I would... the staff here are rude and have no compassion for patients. They lack knowledge in how care patients with mental health disorders, the administrators should train their staff so that they treat patients with more respect and compassion; t ... Read More

Reviewed on 2/19/2019
1

Not good their health system sucks big time. They are not there to help, just are there for a paycheck. The counselors use that position for a stepping stone. My husband passed away and I left a message on the counselors answering machine. He did not call me back saying ... Read More

Reviewed on 10/4/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.2 (100 reviews)
LYNN BOUCHARD
1 week ago
5

My son was brought here last week and they did a fantastic job communicating and understanding his needs and getting him to the right facility to help him. Really good nurses and staff.

Dalajia Williams
1 month ago
1

BE VERY CAREFUL WITH SENDING LOVED ONES OR YOURSELF HERE!!!! I was told that this was a place for my loved one to sober up and get well… NO! Unless you or the person going here is literally out of their minds, banging their heads against walls, talking to themselves, etc, please find another facility to go to. Please. When they say it’s a crisis center, THEY MEAN IT!!! People were cutting themselves, pooping on themselves, peeing on themselves, fist fighting, walking against walls, yelling, taking their clothes off. It is very possible that a person could leave here even worse if they weren’t completely off their rocker to begin with. This place should literally be SHUT DOWN I don’t see how this could possibly help anyone in any situation!!!!

christian clausen
1 month ago
5

My five star rating is not for the facility. It is for a couple of the employees here. I should’ve never been at the facility in the first place but I just wanted to point out and say thank you to Anthony and Ernest or “Ant” and “E”. I appreciate the both of you for recognizing that I wasn’t supposed to be in that place, but despite the circumstances, if it wasn’t for you guys, I would have never made it out of there with my sanity. It takes special people to put up and deal with the crap you both have to deal with every single day and you are appreciated. In regards to the facility rating I would give it a -1700. If you’re a regular individual and wanna lose your sanity within three days, this is a spot to go.

Kira Levy
2 months ago
1

I was petitioned here by the Scottsdale Police Department after being hospitalized due to an anxiety attack while under the influence of alcohol. I originally had denied going to the facility but then gave permission to my doctors and agreed to go. However, since I was originally petitioned, I was handcuffed and transported by a police vehicle. once arriving at the facility, I was instructed to put on paper thin "clothes" and handed a sheet as a blanket. The restrooms had metal toilets, wet toilet paper, and no soap. The "facility" is a windowless room that is shared with 50+ others, that has hard reclining chairs as "beds". This place was the most inhumane and disgusting place I have ever witnessed. I was lucky that the staff was kind to me as I was sober upon arrival and well behaved during my stay. However, during the 24 hours I spent at Community Bridges I felt unsafe, as I was in a room surrounded by individuals withdrawing from hard substances and individuals dealing with severe mental illnesses. I understand that that is the main purpose of the facility but, first of all I believe that I was wrongly placed here and second of all I saw how mistreated the individuals who truly needed medical attention were. There were patients who were screaming and crying to be seen by a doctor for being in such pain, who were then chained down and sedated. The whole environment here is disturbing, I got zero sleep as people were screaming, banging on walls, and threatening one another during my whole stay (which is far shorter than any stay I have seen in the reviews, let alone witnessed). I am so thankful that the provider saw that I didn't need to be there and gave me an overnight visit, because if I had been put on a 72-hour hold (typical for petitions), Saturday and Sunday don't even count towards those 72 hours. If I had stayed for any longer, I believe I would've started to go crazy too, as you have no mental enrichment other than a communal deck of uno and some word searches, let alone the fact that the room is bright and full of people screaming at all times, with uncomfortable and dirty sleeping amenities. If you are homeless or in need of an immediate detox, Community Bridges may be the best option for you, however if that is not the case, please do not send your loved ones here and please find them proper care for their needs.

Holly Haile
2 months ago
1

I was discriminated against. I extremely disliked this place.

Bev Strong
2 months ago
1

I just wanted to rewrite my review after some years of thought and consideration over the years. This place is definition of hell on earth. I was here for 4 days in the summer of 2021 after suffering my worst mental health crisis ever after having a traumatic childhood and was sent hear involuntarily. The whole time I was here, there were always bunch of fights physically and lots of screaming or acting out all day and night in a big windowless room full of dirty and uncomfortable recliner chairs with 50 people. For my entire 4 days here, I was so scared and terrified for my life that I barely ate or slept while being here and was in full of fear the entire time. You only get to talk to loved ones 10-20 minutes per day if you’re lucky and there were no activities or anything while you sit in the big room, you just sit there and do nothing all day with a small soundless outdated TV while being forced to witness the violence around you all day and night. Not to mention, the place one of the dirtiest places I’ve been. When I was sent here, they didn’t even notify my loved ones where I was which is awful on their part. It took me to call my loved ones through that phone to notify them before they reported me missing. After my 72 hour hold was up, the staff was very manipulative and deceitful and tried to manipulate me to stay here when I wanted to be out. They badmouthed my demeanor when I was here to get me to stay longer when I was clearly going through a trauma shock by how scary this place was. Thankfully, their manipulation didn’t work as I was released after 4 days here with the help of loved ones. But this experience has left an impact on me. I’m still traumatized by this place and have had nightmares about this place from time to time years after my experience here. When someone is experiencing a mental health emergency and need immediate help, they don’t need any punishment or further distress and have all their human rights taken away like this place does. It makes their mental health a lot worse like it did with me. This place should really be worked on being shut down. Please do not send yourself or any loved ones here! I would definitely give this place zero stars if that was an option.

Tyanna Johnson
2 months ago
1

Whatever you do, if you are struggling with mental health issues, addiction, or whatever the case may be from someone who doesn’t even know you and cares deeply, please seek help elsewhere!! There are many other places and options that are so much better than this hell hole. I don’t even know how this facility is still up and running… I had a loved one sent here involuntarily and this whole process has done nothing but traumatize him. Also one of their idiot staff broke HIPAA and I’m always itching to sue someone🥰

Nina
3 months ago
1

Community Bridges is neglect and abuse , Unethical and inconsiderate in question. I was here on 72 hour hold and transferred, just because I wanted to sign myself out when I seeked help, in this facility with people struggling with homelessness, addiction, and severe mental health issues worse off then myself. You're put in a police squad car and driving to community bridges just basically put in a huge room, with recliners and 60 people going unhinged all at once it seemed. The things I witnessed at community bridges had me in shock. They put me there on a 72 hour hold against my will on a wednesday and I was out Tuesday it was Hell on earth. This was it right against human rights were none in this place. I know the purpose of this place is to keep patients safe and is a mere holding spot till they find more permanent care, but this place was horrifying I was only given the option to meet with a telehealth provider for 3 minutes to discuss why he was there . The techs there wait for every chance they get to sedate patients or not give you your proper medication, I told them I take 600 MLs of Gabapentin and they didn't even believe me. And told me I looked manic. Well they stick you in a room full of unhinged people and you're basically just in chairs, no beds and nothing else. And I was not given my medication, how was I supposed to feel relaxed in such a situation? where it was like Jerry Springer and people fighting and screaming all day. I couldn't believe seeing the techs argue back and antagonize the patients that actually needed help! They let anything go in there until someone is pounding on another. The hard recliners are about 1-2ft apart, almost touching the person from every which way with nasty feet and pee soaked socks. People would pee on the floor or smear fecal matter everywhere, or spit on others. Everyone is literally yelling and shouting all day and night. and when the doctors finally see you on a computer screen in an empty room they ask why you seem so manic. The water dispenser they had, had roaches crawling in and outside of it. It looked like there was oil floating at the top of the drinking water, did not seem right. The bathroom were disgusting worse than a gas station and they hardly gave you toilet paper let alone give you annoying looks when you asked for a bar or soap to wash your hands. They had to open the bathrooms for you every time. There was blood, piss, cum and fecal matter on the walls. The 72 hours I was there, they did not clean or sanitize any of the recliners.They only give you one blanket and it smell like pee, and sitting across from me was a down syndrome woman putting all her snot on one of the blankets over and over, I thought I was gonna barf. The lady kept asking for help and medications and they ignored her cries for help which made her become more louder in asking. You would get 10-20 minutes on the phone, in a room of 50 loud people and depending on whether or not the tech got along with you. Also if the phone was thrown or broke, you were all done for the day. Just sitting in a chair with no activities or anything but a broken TV screen you could barely hear. I was put on a 72 hour hold on a wed and the weekends didn't count so I was basically held hostage. This was a traumatizing experience, and I felt bad for those who should of never been placed there in the first place. Treating the sick like prisoners and keeping them in chairs for days is not helping the community.

Kylie Ha
5 months ago
1

Don’t ever come here. Dont ever call 988, I had PPD, and they placed me in a facility with people struggling with homelessness, addiction, and severe mental health issues. The restrooms were filthy, and the recliners were dirty. You’d sit there all day doing nothing except staring at an old TV, watching people yell, fight, and act out. It was a nightmare. I couldn’t sleep and was constantly terrified. Thankfully, I was transferred to Valleywise after a night and was able to release there within a few hours. This place left me with PTSD. If I could rate it, I’d give it less than one star

Marty Medina
5 months ago
1

I was here on 72 hour hold and transfered to valleywise. The things I witnessed at community bridges had me in shock. The techs there WAIT for every chance they get to sedate patients!!! I couldn't believe seeing the techs argue back and antagonize the patients that actually needed help! They let anything go in there until someone is pounding on another. The hard recliners are about 1-2ft apart, almost touching the person from every which way. Everyone is literally yelling and shouting all day and night. There was even this one man spitting on everything and everyone that walked by him, and they didn't isolate him at all, didn't even give him a mask or anything! I was honestly just scared to fall asleep and have someone attack me. There was non stop fights when i was there for the whole 72 hours. The water dispenser they had, had roaches crawling in and outside of it. The 72 hours I was there, they did not clean or sanitize any of the recliners. You would get 10-20 minutes on the phone, depending on whether or not the tech got along with you. Also if the phone broke, you were all done for the day. That happened two out of the three days I was there. They will skip your breakfast and you will not get woken up in the morning for breakfast. They doped me up and asked me questions as if I was going to answer them like I wasn't zooted out of my mind. They were giving me many different meds that didn't make me feel good at all and made me spaced out. It was all a traumatizing experience. I would not recommend sending your loved ones here. There is neglect and abuse going on in here.

Cynthia Moreno
5 months ago
1

These places need shut down. You got people up front that resembles clients that don't know anything. I was waiting for over 3 hrs for an intake appointment. I finally left from being giving the run around. You really want help, go else where. I give them- 10

Elia Lopez
7 months ago
1

When petitioning someone, communication is key. This place lacks so much communication when it comes to important details and Information. I received a call at 10pm letting me know I had to come in to re submit my mom’s petition that was expiring at midnight. You’re telling me they had all day to call me but they call me a few hours before it expires?! Someone was clearly not doing their job. Then, I call for updates and I find out she was transferred to the hospital the following day. If I didn’t call I wouldn’t have known this because no one called to inform me this was happening. As a petitioner, being informed about these things is crucial. The staff here need to be held more accountable to their tasks.

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